Value Attribution: A Bias that Leads to Bad Decisions A growing body of research reveals that our behavior and decisions are influenced by an array of strong...
CEO Facebook; looks can matter Duke University researchers, in connection with the National Bureau of Economic Research, have found that CEOs are perceived to...
Who is being coached today? Companies are investing in coaching in an effort to develop a new generation of leaders to replace retiring Baby Boomers. The ones...
Power of Positive Leadership The No. 1 reason why most Americans leave their jobs is the feeling they’re not appreciated. In fact, 65% of people surveyed...
Taking a Strengths-Based Approach There's a reason why managers’ focus on strengths and weaknesses is so important. Most organizations are obsessed with...
Goodbye, Conspicuous Consumption; Hello Happiness! Conspicuous consumption has been an object of fascination going back at least as far as 1899, when the...
Fast-Changing Customer Needs Require Corporate Interdependence Why is it harder today than ever to develop an outside-in orientation? Part of the answer is...
Tips for Coaches Coaching Session Structure Help the other person create a clear goal for the coaching session. Give both of you a complete picture of what is...
Could 33% of Managers be Incompetent? Half of all employees believe their managers are competent or very competent, according to an online survey conducted by...
Focus on the Customer C.E.O.s routinely describe service as essential to success, and they are well aware that, thanks to the Internet, bad service can now...
The Power of Co-Creation Guidebook The co-creation movement has not only spread with customers, but now extends to the relationship that organizations have...
How do you see the world? Psychologists use various tests to tell if a person sees the world as black and white or shades of gray, or somewhere in between. ...
Why Coaching Works Here are three reasons for personal coaching by people who have been coached: "I have come to learn that to cancel a coaching session is to...
Text Messages: Fast and To-the-Point Communication Texting's rise over conversation is changing the way we interact, social scientists and researchers say. We...
Career Women Statistics You could easily compile statistics to make the case that women — at least Western women — are already empowered. In the United...
Leading with Why Think about the inspirational leaders of Apple, Microsoft, Amazon and Southwest Airlines. You can probably name them: Steve Jobs, Bill Gates,...
Life is a Journey You come alone; you depart alone; and in between you have companions, some of whom are with you for a short time, some for a long time, and...
Leadership at Home is the Foundation for Leading at Work A sea of change in relationships is taking place as everyone adjusts to the new reality of women being...
What coaches can do for you By Ray Williams in Psychology Today, Published on July 4, 2009 In my National Post articles, Top Dogs are Lonely,The Second Fastest...
Why Employees Hate their New Boss You have just accepted a new position as the Chief Executive Officer (CEO). But why, before you even hold your first...
Keys to Leadership Success A company’s emotional climate may account for up to 30 percent of job performance, according to Daniel Goleman, Richard Boyatzis...
Guide to Your New Year Resolutions Every year, we gain a clearer understanding that without positive change, decline is inevitable. The challenge is to...
The Path to Transparency Transparency is secretive business. WikiLeaks, the swashbuckling new-media organization whose motto is “We open governments,”...
Boomers Prepare for the Big "65" On January 1, 2011, the first of the 78 million Baby Boomers will begin to turn 65, an age traditionally associated with...
Take Your "Good" Relationships to "Great" in 2011 For your 2011 New Year's resolutions focus on the state of your relationships instead of your body weight and...
Sticking Your Neck Out In today's fast-paced world everyone feels the pressure to achieve positive results by accomplishing more with less. Yet, the only way...
Information Overload: How to Master It? By Guest Author Stefania Lucchetti On the 4th of August at the Techonomy Conference in Lake Tahoe, CA, Google CEO Eric...
Leader-Led Development: A Workplace Reality by Guest Author Thomas Kayser As Baby Boomers begin their mass exodus from critical positions in companies large...
What are you? Americans mostly think of themselves in singular racial terms. One in seven new marriages is between spouses of different races or ethnicities,...
Talent Management Challenges in 2011 “Retaining, recruiting and managing high performers will become more difficult and complicated in the new year,” said...