EmploymentTransitionMinistry : Message: Bilingual Receptionist - Christian Community Action

Bilingual Receptionist

Christian Community Action

Apply online at http://ccahelps.org/careers/job_listings.php?pagenum=1.

DUTIES:

Answer all incoming telephone calls and direct to the appropriate people/departments
Greet all visitors and notify employees when visitors have arrived to meet with them
Schedule Family Assistance, AdultHealthCenter, Chaplain, and Community Service appointments
Assist clients with their paperwork
Maintain client files
Coordinate volunteer activities as needed in reception area
Open, date, sort, and distribute all incoming correspondence
Hand deliver all government correspondence to the appropriate manager immediately
Stamp outgoing mail for postman to pick up
Maintain postage meter, copier, and fax machine
Maintain/update referral lists, “no-show” spreadsheet
Distribute faxes as they are received
Maintain lobby, postage room, and workroom in an orderly manner
Lock front door, data entry office, and computer lab each evening
Additional duties as assigned by immediate supervisor

REQUIREMENTS:

Bilingual (English & Spanish) required. Must be able to speak fluently, read and write both languages.
Possess pleasant and professional telephone manners
Must have an outgoing, positive, and pleasant personality
Must be courteous, polite, and patient at all times
Capable of operating office machines - computer, fax, and copier
Familiar with computer programs - Excel, Word, Outlook
Knowledge of CCA programs and activities
Possess good organizational skills
Able to handle multiple functions
Professional image
Capable of working independently as well as part of a team