Search the web
Sign In
New User? Sign Up
HREra · HR Era
? Already a member? Sign in to Yahoo!

Yahoo! Groups Tips

Did you know...
Want your group to be featured on the Yahoo! Groups website? Add a group photo to Flickr.

Best of Y! Groups

   Check them out and nominate your group.
Having problems with message search? Fill out this form to ensure your group is one of the first to be migrated to the new message search system.

Messages

  Messages Help
Advanced
Messages 48 - 77 of 78   Newest  |  < Newer  |  Older >  |  Oldest
Messages: Show Message Summaries   (Group by Topic) Sort by Date v  
#77 From: "Hr Era" <prashanth@...>
Date: Wed Sep 30, 2009 5:40 am
Subject: Issue # 64, HR Professionals vs. Industrial Violence
madhu_87_2001
Offline Offline
Send Email Send Email
 

 


September 2009
 


HR Era,     Issue # 64


Psychometric Testing

Emotional Intelligence

 

Check out this new & free test on Emotional Intelligence, which has been validated in one study.

 

Read more >>>

 


Interview

A chat with the Chief Happiness Officer

 

Alex, the author of "Happy Hour is 9 to 5" speaks on his book and his profession with Saikat Saha, a HRM student.

 

Read more >>>

 


Attention to Attrition is the Key to Success

By Challa S.S.J. Ram Phani

 

The founder of Aimkaam Consultrainers writes on top reasons and means to manage attrition >>> 

 

Take it for free

 A survey questionnaire to study Sexual Harassment issues in the organization.

 

Read more >>> 

 

 

 

Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era  and http://geocities.com/bhatnagar_alka

 
 

 

 

ORGANIZATION SILOS


Andrew Cox of Cox Consulting Group, US, elucidates on the factors   and means to manage Org Silos effectively through a real life situation. >>>

 

 

 

Heart felt condolences

 

 

Mr. Roy George who was the Vice President (HR) of Pricol, was recently killed by agitating workmen who took to violence. May his soul rest in peace. Roy shared his views and ideologies through his blog. >>>

 

 

 

 

Don't Shoot the Messenger...

 

G.D.Sharma, President (HR), BGR Energy Systems Ltd.,  kindles our thoughts over the recent violent attack on Mr. Roy George  and the changing IR scenario in India.

 

Read more >>> 
 

 

Moderator's Space

 

Roy George was a good friend of many, including myself. Most unfortunately he expired after an injury cause by agitating workmen. The issue was about termination of 42 workmen by the company employing Roy of which he became the cross bearer as the Head of HR.

 

Roy was active in several HR professional bodies such as NHRD & NIPM. He was also the creator of HR Innovators - a large & very popular e-group in yahoogroups.

 

He leaves behind his wife & two children, besides many shocked friends in HR fraternity.

 

We solemnly condole his death.

 

regards

 

Rajeev B Bhatnagar

rajeev@...

 

 

Prashantha & Nanditha, have now brought out their second issue of HR Era. Kindly send your feedback, responses, and contributions to them at:

 

Prashanth@... and Nanditha@...

 

Since last issue, 200+ new members have joined HR Era because of their efforts.
 

 


Recruitment Trends

 

Lionel Wilkins, an HRM student, makes an attempt to identify novel means of recruitment practiced by various companies of late.. >>> 

 

 


Factors affecting Selection Process

 

Sanjeev Himachali, a senior HR professional from the IT & ITES industry ponders over various factors that affect selection process.>>> 

 

Sharing & Growing

 

We invite you to use HR Era as your medium of self expression, sharing, and growth. Email your articles & contributions, along with your scanned photograph, to Prashanth@... or Nanditha@...
 

 

 

Watch out HR greens

 

Michelle Dale  offers Tips to

 students on Job interview

 

Click Here>>>

 

Click Here>>>

 

 

If you like HR Era, ask your friends and colleagues to subscribe it.
They should  send a blank email to
hrera-subscribe@yahoogroups.com .

 Strengthen this completely free monthly magazine for HR Professionals with more than 9500 subscribers.

 

Visit our Website at http://hrera.com 

 

For Feedback/queries mail us at nanditha@..., prashanth@...
For more Information logon to http://hrera.com


To unsubscribe, please send a blank email to hrera-unsubscribe@yahoogroups.com

 

Copyright Copyright (C) 2009 by HREra.com

 

 


#76 From: "HR Era" <prashanth@...>
Date: Sun Aug 9, 2009 7:39 am
Subject: HR Era, Issue # 63, The Curve - But of The Bell Type
madhu_87_2001
Offline Offline
Send Email Send Email
 
9th August 2009 HR Era,     Issue # 63
 
 
 

Psychometric Testing

Emotional Intelligence

Check out this new & free test on Emotional Intelligence, which has been validated in one study.

 

Read more >>>
 
Research article
Bell curve

 

A research study to find the effectiveness of the Bell Curve across 50 organizations done in Chennai, India.

 

Read more >>>


Article

 

How To Take The Pain Out Of Performance Reviews.

By Lora J Adrianse.

>>> 

 


Book Review
 

One minute Manager meets the monkey is an comprehensive management book authored..

 

Read more >>> 

 

 

 

Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era  and http://geocities.com/bhatnagar_alka


 

Article


HR 's Role in an NGO. Sandeep of World Vision, talks about importance of HR in the growing field of Non-Governmental Organization, or Voluntary Organizations, or Not-for-profit Organizations. >>>
   
 

Recent HR Trends

 

This article by Tharun, HR Manager, in a leading Indian group explores the current trends in the field of HRM in India.

 

 

Read more >>>

 

Birth of a Global HRO ?

 

Acknowledged as a Global Top 15 Mid-market HRO (by BBOO), Neeyamo, based out of Chennai, India, has been able to grow from strength to strenth within a very short period of time.

Read more >>> 
 

 
Moderator's Space

 

Prashantha & Nanditha, who are two bright students doing Post Graduation in HRM have joined together to bring out HR Era issues regularly. This issue is prepared by them so kindly send your responses to them at:

 

Prashanth@... and Nanditha@...

 

Both have worked prior to joining the MA(HRM) course in the prestigious Madras School of Social Work which has produced several Head-HRs in the past decades.

 

regards

 

Rajeev B Bhatnagar

rajeev@...

 

 
Article

 

Corporates are becoming more & more aware of their "Corporate Social Responsibilities" (CSR). Here is a brief on the unique initiative of ITC Welcomgroup, a leading hotel chain

 

Read more >>> 

 

 

Code of Conduct

 

Here is the Code of Conduct prepared by Confederation of Indian Industries (CII) on Corporate Social Responsibility for their member organizations

 

 

Read more >>> 

 

Sharing & Growing

 

We invite you to use HR Era as your medium of self expression, sharing, and growth.Email your articles & contributions, along with your scanned photograph, to Prashanth@... or Nanditha@...
 

   
 
Humor in a Corner: Creativity in Difficult Times

 

Here is Pinak from Delhi, a creative artist, catching the recessionary mood of our time. HR people are acutely aware - or atleast should be - of the impact of recessionary times on people in organizations.  >>>

 

 

Cartoon of the Month

 

 

If you like HR Era, ask your friends and colleagues to subscribe it.
They should  send a blank email to
hrera-subscribe@yahoogroups.com .

 Strengthen this completely free monthly magazine for HR Professionals with more than 9300 subscribers.

 

Visit our Website at http://hrera.com 

 
For Feedback/queries mail us at nanditha@..., prashanth@...
For more Information logon to http://hrera.com

#75 From: "HR Era \(Rajeev\)" <rajeev@...>
Date: Sun Jan 15, 2006 7:27 pm
Subject: Issue # 62, Stephen Covey Interview
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 62,       Jan 15th, 2006
 


CONTENTS

Moderator's Space

1. New Year and New Members

Human Resources Management

2. Aligning Training Function with Business Strategy - by Aries K. John
3. Talent Management in the High Tech Industry: A Case Study
- by Michael Ensser
4. "HR has to fall in love with the business not HR itself" : Interview with Wayne Brockbank and Dave Ulrich by Indrajit Gupta
- sent by Rakesh N Sahay
5. Performance Appraisal Format
- by Gagandeep Singh Bajwa
6. Why Good Employees Leave Great Companies
- sent by Raza Jaffri
7. Group Relations Conference of Bion Institute
- by MM Kumarswamy

Soft Skills and OB

8. An Interview with Dr. Stephen Covey - by Sharif Khan
9. Art and Science of Leadership
- by R S Ramkumar
 

Inspiration, Attitude and Fun

10. Woman...Of...Substance...Element...!!! - sent by Pramod Dastoorkar
11. Anger Prevention Kit
- sent by S Sampath Kumar
12. If Today
- sent by Sanjeev Sharma
 

Announcements & Messages from Members

13. Praise & Brickbats from Members
14. Training Programs (India)
15. HR Jobs (USA)
16. Aims of HR Era, How to Contribute Articles.


If you like HR Era, ask your
friends and colleagues to subscribe it.
They should  send a blank email to hrera-subscribe@yahoogroups.com
.

 Strengthen this completely free monthly ezine for HR Professionals with more than 9300 subscribers.
 


1. Moderator's Space: New Year & New Members

We wish you a very happy new year with a two-minute video with original music composed by Dr Rhoberta Shaler, CEO, Optimize! Institute. See her message of love, peace and healing at http://www.yourspiritualhome.com/cmd.php?ad=184322  .

Welcome to the new 700+ members since the last issue taking our membership to 9300+.

When sending your contributions on HR for publication, please also email a scanned photo of yourself.

warm regards

Rajeev B Bhatnagar
Rajeev@...
 

Human Resources Management


2. Aligning Training Function with Business Strategy - by Aries K. John

http://hrera.com/contributions1/aligning_training.doc

In my experience, the question perceptive senior business managers ask on training is: How do you measure effectiveness of training? This white paper tells us how to enhance value of training by aligning with strategy and outlines the approach to measure ROI on training.

Author: Aries K John

Aries has been associated with Tata Consultancy Services, Bangalore as a business unit HR person. He has a post graduate diploma in HR management from the Xavier Institute of Management and Entrepreneurship, Bangalore. He has a total work experience of 5 yrs in the field of HR and Recruitment. He can be contacted by email ak.john@...
 


3. Talent Management in the High Tech Industry: A Case Study - by Michael Ensser

http://hrera.com/contributions1/talent_management_in_hitech_Industry.pdf

There is lot of talk about talent management - with anything & everything included in it. Sometimes I wonder why not rename personnel management talent management!

This case study outlines what Sony Europe did for "talent management," with the help of Egon Zehnder International - one of the largest HR consultancy in the world. It will help understand what talent management means and how it is done. It is an abstract from an article first published in CriticalEYE REVIEW – The Journal of Europe’s Centre for Business Leaders (June 2005).

Sent by CareerConsultation Moderator

Contact: CareerConsultation-owner@yahoogroups.com
 


4
. "HR has to fall in love with the business not HR itself" : Interview with Wayne Brockbank and Dave Ulrich by Indrajit Gupta - sent by Rakesh N Sahay

http://hrera.com/contributions1/hrera113.htm

In their new book, The HR Value Proposition, Wayne Brockbank and Dave Ulrich, professors at the University of Michigan School of Business, explore the HR discipline's Holy Grail: making human resources a strategic partner to business.

Indrajit Gupta met up with professor Brockbank for a discussion on the new book and other critical HR issues. He was accompanied by Satish Pradhan, HR head of the Tata Group. Professor Ulrich joined the chat through a tele-conference.

Sent by : Rakesh N Sahay

Rakesh is with NTPC, Noida, India. Contact: Phone - +91-120-2410061, sahay_rakesh@... , rnsahay@... .
 


5
. Performance Appraisal Format - by Gagandeep Singh Bajwa

http://hrera.com/ff/perf_appraisal_form_1.doc

Performance Appraisal season is nearing. Here is a comprehensive format shared by Gagandeep, which is used in his company.

The format provides excellent scope for self-review by the appraise and also review of objectives set at beginning of the year. Use it if managers in your company are willing to invest enough time in appraisals, otherwise shorten it.

Earlier Gagandeep had shared a model Employee Induction Manual, also called Employee Handbook. It is still available at   http://hrera.com/contributions1/hr_manual_gagan.doc .

I wish more HR Professionals develop the spirit of sharing which he has!!!

Author: Gagandeep Singh Bajwa.

Gagandeep is HR Executive, Dess Technologies, Mumbai. Contact: 9819085129, gagan@...  .
 


6. Why Good Employees Leave Great Companies - sent by Raza Jaffri

http://wisdomliving.blogspot.com/2005/08/employee-turnover-management-series.html

Dear Members,

I just came across this article that is wonderfully insightful. "Employee Turnover" discusses the results of a Gallup study on why people leave jobs. Why fabulous companies loose their best and most valuable resources, and in many cases those guys go straight to the competition.

Not only I could relate to events in my own career, but I could even relate to stories I have heard from friends who left their jobs and moved on to other companies.

The findings of the study are as universal as the problem of loosing talented workers. I hope more CEOs and Managers read this article and take corrective action necessary within themselves and their organizations!


Please share your views.

Best regards!

Raza Jaffri

Sent by - Raza Jaffri

Contact: rj@...

 


7. Group Relations Conference of Bion Institute - by MM Kumarswamy

http://hrera.com/temp/bion_grc_2006.doc

The Bion Institute follows the Tavistock school approach to human behaviour in organisations, based on research carried out primarily in Europe. The Tavistock approach is now gaining ground
since it provides more "humane" understanding of authority & power relationships in organisations
as against the schools based research carried out in US, with which we all are more familiar.

The Bion Institute is once again offering a Group Relation Conference titled "AUTHORITY, LEADERSHIP IN THE CONTEXT OF HUMAN DIVERSITY," in in Bangalore during February 6th – 11th, 2006. It is an indepth experiential learning experience.

We have been receiving a lot of requests and enquiries about the event. So here it is!! Please
see how you would like to use the opportunity.

You can download the Brochure and Registration Form from the above link.

Thanking You.

Yours Sincerely,

KUMARSWAMY.
PRESIDENT, BION INSTITUTE.

Invitation by : M.M.Kumarswamy,

Kumar is President Bion Institute, Director, Society for Human and Social Development, Organization Consultant, and Training Coordinator, Aagaz Academy Karnataka (THP). Contact: Email: bioninstitute @ yahoo.co.in . Ph: (080) 26635876 / 9845345349. Mail to: Bion Institute, C/o Aikya, # 55/B,Off 41st Cross, 2nd Main Road, Jayanagar 8th Block,Bangalore –82.
 

Sharing and Growing

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your articles & contributions, along with your scanned photograph,
to
Alka@... or Rajeev@...
 

Soft Skills and OB


8. An Interview with Dr. Stephen Covey - by Sharif Khan

http://hrera.com/contributions1/stephen_covey_article.pdf

Dear HR Era Readers,

Attached is my interview with Dr. Stephen Covey, co-founder of FranklinCovey and author of 7
Habits of Highly Effective People.

Dr. Covey was named one of the top 25 most influential people in the world by Time Magazine and the article is on his latest Leadership insights based on which he has written his latest book - "The 8th Habit: From Effectiveness to Greatness."

I thought it would be an excellent read for you.

Cordially yours,

Sharif Khan

Author: Sharif Khan

Professional Speaker, Writer, Coach, and Author. He delivers Inspirational Keynotes and Seminars that Energize, Educate, and Empower people to unlock their inner-hero potential for higher success. Email: sharif@... , http://www.HeroSoul.com  . Phone: 416.417.1259.

He has written "Psychology of the Hero Soul" an inspirational book on awakening the Hero within and developing people's leadership potential.  "Sharif's wider vision for the concept of 'Hero' is enormous in scope and powerful in terms of its impact. A fascinating Read." - Les Brown, author of Live Your Dreams.


9. Art and Science of Leadership - by R S Ramkumar

http://hrera.com/contributions1/art_sci_of_leadership.rtf

Becoming a leaders - a leader in the highest sense - requires understanding of 10 dimensions and practicing each of them. On each dimension, Ram has put together 10 brief truisms - to enable us
to fully appreciate & understand the meaning each dimension.

Each of the 100 truism is has been limited to less than 128 chars, so that people can add the chapter name (16 chars) and author name (12 chars) and share it through SMS.

My first impression on these insightful statements addressed to the practicing managers was that they are simple yet profound. Read thru!!! I am sure you will find a few gems of wisdom to share with your friends. Kindly acknowledge the author (Ram) whiling sharing in the SMS & Email.

Author: R S Ramkumar

Ram has written several articles for HR Era earlier. Contact: ramkumar@...  .
 

Inspiration, Attitude and Fun


10. Woman...Of...Substance...Element...!!!
- sent by Pramod Dastoorkar

http://hrera.com/contributions1/hrera112.htm

On a topic of perpetual interest to ....

sent by Pramod Dastoorkar

Email: pramoddastoorkar@... 
 


11. Anger Prevention Kit - sent by S Sampath Kumar

http://hrera.com/contributions1/anger.ppt

Anger is one of the most negative, toxic and debilitating emotion. Anger shatters the delicate glass of relationship. Like the glass does not re-gain it's original beauty on being joined, so also relationships damaged by anger.

On the other hand, grandmother's advices like "when angry, count 10 before you speak;" and "when angry, take a deep breath;" do not seem work.

Here is a unique presentation on anger management.  It is very useful in present day context where people are stressed and easily getting annoyed.

Sent by: S Sampath Kumar

Sampath is my colleague working in Audco, Chennai, a sister concern of Larsen & Toubro Limited. Contact: sskr@...

 


12. If Today - sent by Sanjeev Sharma

Today I can grumble about my health or ... I can rejoice that I am alive.

Today I can lament over all that my parents didn't give me when I was growing up or ... I can feel grateful that they allowed me to be born.

Today I can mourn my lack of friends or ... I can excitedly embark upon a quest to discover new relationships.

Today I can whine because I have to go to work or ... I can shout for joy because I have a job to do.

Today I can murmur dejectedly because I have to do housework or I can appreciate that I have a place to call home.

Today stretches ahead of me, waiting to be shaped. And here I am, the sculptor who gets to do the shaping.

What today will be like is up to me. I get to choose what kind of day I will have.

(I have just one day…or one moment…to call it my own…let me give my best shot, without complaining)


Sent by Sanjeev Sharma

Contact: ss_himachali@...
 

Announcements & Messages from Members


13. Praise & Brickbats from Members

A.Mohan Fernando, L&T, Chennai

dear mr.rajeev

gone thorugh the hr era issue 61 and its really an excellent compilation. happy to note that every issue is giving importance to IR and the articles are nice. especially the article on Employer's rights under Labour Laws compiled by mr.vinod bidwaik is very good .

thanks again

regards

Fernando
fernando@...

 


Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era and http://geocities.com/bhatnagar_alka
 


14. Training Programs (India)

HR Competencies for the Future, Chennai, January 20, 2006

Organised by National HRD Network, Chennai Chapter. Inaugural speech by Dr. T.V.Rao, Chairman, of TVR Learning Systems. Speakers from manufacturing, services, IT sectors inlude: Mr. Satish Pradhan, Executive VP,Group HR, Tata Sons / Mr. Jagdeep Khandpur, Director HR, Bharti / Mr. T.Hari, VP HR, Satyam.

Nomination fee: Non-members of the National HRD Network: Rs.2500/- per person(*). Members of the National HRD Network: Rs.1400/- per person. Group discount of Rs.250/- per person, if 5 or more people from the same organization are nominated.

Contact: futurehr2006@... . Dr. P.V.R. Murthy, Advisor at pvrmurthy@...
 

15. HR Jobs (USA)

DIRECTOR OF HUMAN RESOURCES, San Fransico, USA

Who We Are: In-Home Supportive Services Consortium is a non-profit agency based in San Francisco. We provide home care services to nearly 1200 clients referred to us by the Department of Human Services. Our staff is highly diverse in every aspect. We promote having fun at work while staying focused on serving our clients, our homecare providers, and our community. Our office has an open door policy and is looking for a person who appreciates the value of non-profits, diversity, and supporting the underserved populations of San Francisco.

Responsibilities: Develop and manage the organization’s human resource functions including employee relations, compensation and benefits, training and development, recruiting, safety, leaves of absence, human resources information system, and other generalist functions. Participate in developing and implementing personnel policies and procedures. Supervise 3 human resources coordinators.

1. Recruits, interviews, and checks references on all administrative staff applicants.
2. Conducts new-hire orientations and employee training sessions.
3. Provides support, counseling, and conflict resolution to management and staff.
4. Tracks hours for employee evaluation dates, pay rate adjustments, and eligibility for benefited status.
5. Maintains personnel records, including leave records.
6. Develops and implements personnel policies and procedures.
7. Provides employee data to appropriate government agencies.
8. Negotiates and implements employee benefit plans.
9. Monitors Worker’s Compensation claims and prepares related reports.
10. Participates in union contract negotiations with SEIU Local 250 (represents the Consortium’s Home Care Providers).
11. Works with union representatives on grievances.
12. Supervises Human Resources Assistant.

Requirements: Bachelor’s degree in Human Resources, Management or a related field and 3 years Human Resources generalist experience. Experience conducting hiring, discipline and discharge processes, and strong knowledge of state and federal labor and employment laws, including wage and hour law, Title VII, ADA, EEO, and worker’s compensation.

Preferred: Professional in Human Resources (PHR) certification and/or Master’s Degree in a relevant field. Experience in a service-oriented or non-profit setting. Experience with HRIS and knowledge of payroll processes and systems preferred.

Proficiency on a computer using Word, Excel, Outlook, and the Internet. Strong leadership skills, including motivation, training, and supervision. Ability to work under pressure, prioritize and meet deadlines. Well organized with excellent planning abilities. Must have strong initiative and the ability to think independently as well as work in a team. Creative and flexible.

Benefits: Medical, dental, paid holidays, vacation health and wellness, sick leave, Commuter Checks, and a friendly, diverse staff.

How to Apply: Submit cover letter, salary history, and resume to: Carrie Hamilton, IHSS Consortium, 1453 Mission St, Ste 500, San Francisco, CA 94103. Fax: 415-659-5358.

Email: jobs@...

 


16. Aims of HR Era and How to Contribute Articles

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article.We would be happy to have your photo also. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2006 by HREra.com

 

#74 From: "H R Era" <rajeev@...>
Date: Sun Dec 4, 2005 11:59 am
Subject: Issue # 61, Comp Package in IT Industry
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 61,       Dec 4th, 2005
 


CONTENTS

Moderator's Space

1. Double Issue

Human Resources Management

2. Compensation Packages in IT Industry - by Neeraj Narang
3. Training the Trainer Resource Pack - by Margaret Crockett and Janet Foster - Sent by Anjana Bandalesh
4. Employer's Rights under Labour Laws - by Vinod Bidwaik
5. Synergistic Emergence and its Implications on Leadership - by R S Ramkumar
6. Regret Letter Formats
7. Defined Benefit vs Defined Contribution Pension schemes: A Case Study
- by Ashit K Sarkar

Soft Skills and OB

8. Three Reasons Why Goal Setting Never Works For You - by Peter Murphy
9. Awaken the Leader in You: 10 Easy Steps to Develop Your Leadership Skills - by Sharif Khan
10. Emotional Intelligence: Brief Definitions - Sent by Lucy Doss

Inspiration, Attitude and Fun

11. Deserve Before You Desire: Attributed to Dr. R Gopalakrishnan, Executive Director, Tata Sons Ltd - sent by Poonam Chandok
12. The Monkey with the Wooden Apples - sent by T.M. Prabakaran
13. Cover Letters from Job Seekers: Can be Fun - sent by Shantanu Biswas

Announcements & Messages by Members

14. AIMT, Ambala requires Guest Speakers, Consultants, Advisors, Faculty
15. New Members

16. Praise & Brickbats from Members
17. Training Programs (India)
[Satisfaction / Refund Guarantee Now in India!]
18. HR Jobs (India)
19.
Aims of HR Era, How to Contribute Articles.


If you like HR Era, ask your
friends and colleagues to subscribe it.
They should  send a blank email to hrera-subscribe@yahoogroups.com
.

 Strengthen this completely free monthly ezine for HR Professionals with more than 8400 subscribers.
 


1. Moderator's Space: Double Issue

Sorry for missing two issues. To compensate, we have made this one carry double the normal contents.

Happy reading! Looking forward to receiving your contributions on HR for publication.

warm regards

Rajeev B Bhatnagar
Rajeev@...
 

Human Resources Management


2. Compensation Packages in IT Industry - by Neeraj Narang

Some Industry standard packages of reputed companies are given below. This list doesn't have names like Microsoft India, Oracle India etc because they suffer high attrition rates. This data is genuine and has been taken from employee salary slips in their respective companies.


Average Monthly Wages (Average of all companies)

for IT professionals with 0-6 months experience 17k
for IT professional with 6-12 months experience 22k
for IT professional with 1-2 years experience 27k
for IT professional with 2-3 years experience 34k
for IT professional with 3-4 years experience 39k
for IT professional with 4-5 years experience 44k
for IT professional with 5-6 years experience 50k
for IT professional with 6+ years experience 53k+

Pay-Scale of Accenture India

for IT professionals with 0-6 months experience 15-17k
for IT professional with 6-12 months experience 20-24k
for IT professional with 1-2 years experience 30k
for IT professional with 2-3 years experience 35-37k
for IT professional with 3-4 years experience 45k
for IT professional with 4-5 years experience 48-50k
for IT professional with 5-6 years experience 55k
for IT professional with 6+ years experience 61k+

Pay-Scale of Cap Gemini Ernst Young

for IT professionals with 0-6 months experience 23k
for IT professional with 6-12 months experience 28k
for IT professional with 1-2 years experience 34k
for IT professional with 2-3 years experience 40k
for IT professional with 3-4 years experience 44k
for IT professional with 4-5 years experience 48k
for IT professional with 5-6 years experience 56k
for IT professional with 6+ years experience 61k+

Pay-Scale of Intel India

for IT professionals with 0-6 months experience 19k
for IT professional with 6-12 months experience 22k
for IT professional with 1-2 years experience 25k
for IT professional with 2-3 years experience 32k
for IT professional with 3-4 years experience 38k
for IT professional with 4-5 years experience 44k
for IT professional with 5-6 years experience 51k
for IT professional with 6+ years experience 55k+

Pay-Scale of IBM India

for IT professionals with 0-6 months experience 25k
for IT professional with 6-12 months experience 28k
for IT professional with 1-2 years experience 34k
for IT professional with 2-3 years experience 39k
for IT professional with 3-4 years experience 44k
for IT professional with 4-5 years experience 49k
for IT professional with 5-6 years experience 55k
for IT professional with 6+ years experience 58k+

Pay-Scale of I-Flex Solutions

for IT professionals with 0-6 months experience 19k
for IT professional with 6-12 months experience 21k
for IT professional with 1-2 years experience 24k
for IT professional with 2-3 years experience 30k
for IT professional with 3-4 years experience 36k
for IT professional with 4-5 years experience 44k
for IT professional with 5-6 years experience 48k
for IT professional with 6+ years experience 52k+

Pay-Scale of MindTree Consulting

for IT professionals with 0-6 months experience 22k
for IT professional with 6-12 months experience 28k
for IT professional with 1-2 years experience 33k
for IT professional with 2-3 years experience 38k
for IT professional with 3-4 years experience 44k
for IT professional with 4-5 years experience 49k
for IT professional with 5-6 years experience 53k
for IT professional with 6+ years experience 56k+

Pay-Scale of Wipro Technologies

for IT professionals with 0-6 months experience 17k
for IT professional with 6-12 months experience 18k
for IT professional with 1-2 years experience 23k
for IT professional with 2-3 years experience 28k
for IT professional with 3-4 years experience 32k
for IT professional with 4-5 years experience 39k
for IT professional with 5-6 years experience 45k
for IT professional with 6+ years experience 50k+

Pay-Scale of Infosys Technologies

for IT professionals with 0-6 months experience 15k (This time)
for IT professional with 6-12 months experience 15k
for IT professional with 1-2 years experience 17-18k
for IT professional with 2-3 years experience 21-23k
for IT professional with 3-4 years experience 25-27k
for IT professional with 4-5 years experience 38-42k
for IT professional with 5-6 years experience 47-52k
for IT professional with 6+ years experience 55k+

This data is genuine and has been taken from employee salary slips in their respective companies.

Author: Neeraj Narang

Author is Consultant - HR, BirlaSoft Limited, Sector - 59, Noida (U.P.). Contact: neeraj.narang@... Ph.: 0120-2472034(D) 9868444876 (M)
 


3. Training the Trainer Resource Pack - by Margaret Crockett and Janet Foster - Sent by Anjana Bandalesh

http://hrera.com/contributions1/trainerpack.zip

This Resource Pack is meant to help professionals who undertake teaching & training as a part-time work in addition to their regular heavy workloads. Such professionals may be excellent in their own specialization with a lot to pass on to others in their chosen profession, but may not be effective trainers. This pack would help them to understand a bit more about improving training
effectiveness.

The pack was written for Professionals in Archives & Records Management, but provides a brief overview of training for all professionals like those in Information Technology and HR as well. Useful for those who wish to become serious trainers.

Click Here to download the zip file, unzip it, and read the contents by clicking on index file in unzipped folder.

Sent by Anjana Bandalesh

Contact: anjanabandlesh@...
 


4
. Employer's Rights under Labour Laws - by Vinod Bidwaik

http://geocities.com/abs444/employers_rights_under_labour_laws.pdf

Here is a simple outline of the duties of an employee towards the employer in the Indian context. If an employee deviates from these then discipline is adversely affected and punitive action can be taken by the employer.

PDF File, 41 pages, 322 KB

Author: Vinod Bidwaik

Author is Head-Human Resource, Sakal Group of Newspapers, India. Contact: vinodbidwaik@... , Phone 020-24405547 and 548
 


5
. Synergistic Emergence and its Implications on Leadership - by R S Ramkumar

http://hrera.com/contributions1\hrd-paper.doc

This paper presents a comprehensive framework of Leadership, integrating "Employee Engagement", "Team Spirit", "Synergy", "Learning and Un-learning", "Innovation", and "Co-creation".

Like earlier contributions from Ram & Srini, this paper is written from deep intellectual study & reflection. Reading it also requires the same. Please do send your comments to Ram.

Author: RS Ramkumar

The author is Head Services, Promanns Management Services Private Limited, India, one of the Top 10 HR Services companies in India. You will find details about his wide accomplishments at end of the paper. Contact: ramkumar@... , Mobile: 9381025462 (India-Chennai City)
 


6. Regret Letter Formats

http://hrera.com/ff/regret_letter_formats.doc

Sending regret letters to candidates after they are not selected helps them to plan further and gives the impression that we are a professional company. It helps us by forcing us to decided every interview outcome and have a closure.

Here are 4 formats of Regret Letters. Click Here to download.

 


7. Defined Benefit vs Defined Contribution Pension schemes: A Case Study - by Ashit K Sarkar

http://hrera.com/contributions1/db_vs_dc_pension_schemes.doc

We all will retire one day! So pension is not a bad idea. As the Indian economy matures and the workforce ages, pension schemes will become more and more important. Pension Funds are a complex things as they involve long-term & often indefinable liabilities. They have also to contend with unforeseen changes in economy & company's life cycle.

Here is an in-depth "case study" of a Britannia's Pension Fund which could be of interest to HR professionals intimately dealing with the issues of pension fund. The study appears to put the the recent events of the fund in a negative light. The author appears to be a past trustee of this fund and could be an affected party. We do not have any input from the fund's / company's side and are unable to assess whether negative connotations are correct .

The sole reason for including this write up is to get an insight into the type issues and complexities involved in pension fund management.

Author: Ashit K Sarkar

Mr Sarkar has now retired. Previously Senior Advisor & Vice President - HR, Britannia Ind Ltd. He remains professionally active in the Executive Committees of NIPM, Karnataka and the Bangalore Management Association Executive Committee, amongst others. Contact : sarkarsweet@...  Ph: +9180 or 80-25540393/51128153. Cell: 093412-33095.

 

Sharing and Growing

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your articles & contributions to
Alka@... or Rajeev@...
 

Soft Skills and OB


8. Three Reasons Why Goal Setting Never Works For You - by Peter Murphy

http://hrera.com/contributions1/hrera107.htm

Most of us set goals in our mind. In my personal experience, setting our goals is the first step in taking control of our life and destiny. These three simple things kept in mind while setting our goals will enhance the conversion of our goals into reality.

Don't be mislead by small size of Peter's article. It worth more than a full book on self improvement. A short but effective guide.

Author: Peter Murphy

Author is a peak performance expert. He recently produced a very popular free report that reveals how to crush procrastination and sustain lasting motivation. Apply now because it is available for a limited time only at: http://www.getmotivatedstaymotivated.com/special.htm
 


9. Awaken the Leader in You: 10 Easy Steps to Develop Your Leadership Skills - by Sharif Khan

http://hrera.com/contributions1/hrera106.htm

Based on his 10+ years research in the area of human development and leadership, Sharif Khan gives ten easy steps you can take to awaken the Leader in you and rekindle your passion for greatness.

Author: Sharif Khan

Author is a professional writer, motivational speaker, book coach, and author of "Psychology of the Hero Soul," an inspirational book on awakening the Hero within and developing people's leadership potential.
 

10. Emotional Intelligence: Brief Definitions
- Sent by Lucy Doss


http://hrera.com/contributions1/hrera108.htm

It is desirable to be precise rather than vague. Here are a few definitions connected with the subject of Emotional Intelligence that HR professionals may like to know.

Sent by: Lucy Doss.

Lucy is Manager - Training Coordination, Oscar Murphy Life Strategists P Ltd, and is based in Bangalore. She is prolific contributor to all egroups on HR and needs no introduction.
 

Inspiration, Attitude and Fun


11. Deserve Before You Desire: Attributed to Dr. R Gopalakrishnan, Executive Director, Tata Sons Ltd - sent by Poonam Chandok

http://hrera.com/contributions1/hrera109.htm

We are not talking about the compulsive job-hopper who switches to a new employer every 3-4 years. Even those who change once in 10 years need to carefully assess their reasons & motivations.

In this very insightful piece, attributed to a highly respected manager in India, we get advice on job change. He himself may not have changed many jobs but has seen many senior professionals do so - and then whether they win or lose out after the change.

Must read for every professionals. Please download and keep in your permanent file.


Sent by: Poonam Chandok

Poonam, a friend of mine is Senior Manager - Human Resources in BIOSTADT INDIA LIMITED, Mumbai. Contact: Tel +91 22 56 520 520 Email: Poonam.Chandok@... 
 


12. The Monkey with the Wooden Apples - sent by T.M. Prabakaran

http://hrera.com/contributions1/hrera111.htm

Monkeys are our ancestors. In this beautiful story, like a true elder, one of them teaches us to "let go" and discover freedom. The earlier in life we learn this, the happier we shall be!

sent by T.M. Prabakaran

TMP is my colleague and a very good trainer. Email: tmp@...

 


13. Cover Letters from Job Seekers: Can be Fun -
sent by Shantanu Biswas

http://hrera.com/contributions1/hrera110.htm

Some award winning cover letters which make our life easier!

sent by Shantanu Biswas

Email: Shantanu.Biswas@...
 

Announcements & Messages by Members


14. AIMT, Ambala requires Guest Speakers, Consultants, Advisors, Faculty

AIMT is premier Institute and a part of 67 year old Jain Trust running Famous Jain PG college since 1938 and other institutions in Ambala. Affiliated to Kurukshetra University since 1996, AIMT conducts 2 years full time MBA and 3 years full time MCA Programs.

With lush green campus with all modern facilities and strategic location on NH1 near Chandigarh and Ludhiana it is gateway to Punjab,Chandigarh and Himachal industrial Hubs. It is just 3.5 hrs from Delhi

We are looking for:

1.Guest Speakers from Industry who have at least 7 years managerial and above level experience in a top organisation of repute in  areas of HR, marketing, operations, Quantitative analysis, international Marketing and Strategic Management. The speakers are paid honorarium and actual travel expenses.

2. HR consultants in Chandigarh, Delhi, Mumbai and Bangalore for coordinating as Institute advisor-Summer training, MCA Project Training, Industrial excursions and Final Placements.

3.Advisor to conduct joint programs with Industries and business houses for executive development and for Business problems including consultancy.

4.Faculty for HR and Marketing Areas with 3 to 5 years experience in industry/Institute at PG level

Details may be forwarded to: Prof. RAJENDRA K.GUPTA at director@...  or cityju@...

Sri Atmanand Jain Institute of Management & Technology, Ambala City 134003

Website: www.aimtambala.com

[Professor RK Gupta is in the Executive Committee of HR Era]


15. New Members

Chandra Shukla, Manager-HR, US MNC Company, Chennai

M.B.A. (HR) with 10+ yrs. hard core experience in Functional HR, IR, Personnel and General Administration.

Possessing strategic & tactic decision making skills in Training, PMS, Recruitment, Staff Augmentation, MIS, Manpower rationalization, Govt./ Non govt. Liaison & PR, Time Keeping and Wages & General Administration. Have the ability to understand the business need of the organization & to quantify the HR initiatives to cater those needs.

Always work with two basic objectives a) To Increase the profitability & revenue by enhancing, multiplying the skills of individuals & work groups b) Rationalize the cost by innovative & systematic methodologies.

Has worked for 2 Mfg. companies 2 IT companies at various capacities in my career.

Well versed with QMS, ISO system adherences since my all the organization were ISO certified companies & has played Key role in Certification as well internal Audits.

Currently working as Manager HR in an ISO 9001-2000 Technology Solution/Software Development, an US MNC Company, reporting to CEO.

Contact: chandshukla@...

Lucy Doss, Manager - Training Co-ordination, Oscar Murphy International

Dear Friends,

It is my pleasure to join this esteemed group of HR professionals. I am Lucy Doss, working with Oscar Murphy International , (Singapore ) . OMI is a training organization focussed on "Helping
Empower Life Potential "

Having gone through the home page and the objectives of the group, I thought it prudent to join you. Like you all, my belief too is that mutual learning and sharing of knowledge with each other is one of the effective means of Value Addition.

To this end, I will be posting articles, from time to time, written by eminent authors and management Gurus.Likewise, I shall look forward to gain knowledge from all of you.

Among all resources, HR is the only one which has unending potential of learning and reaching excellence.

With warm regards,
Lucy Doss

Manager - Training Coordination (Singapore), Oscar Murphy Life Strategists P Ltd
772, 10th Cross, 10th Main, Indira Nagar 2nd Stage, Bangalore - 560038, India.
Phone: 91 80 5116 1534 / 35 . Email: lucydoss@... . WEB: www.oscarmurphy.com

Sarah Kachwalla

Hi Rajeev,

While looking up groups i found HREra very interesting and informative.I'm glad to be a member.

I am a special educator and a NLP (neuro linguistic programing) practitioner, I work in an organisation called Jayakartha Vishwa Sadhnalaya and we have programs for corporates. institutions and individuals using a combination of NLP and Experiential learning, we also hold workshops for children, teachers and parents with the aim of touching peoples lives and giving them a helping hand in growing towards excellence.

warm regards,
Sarah Kachwalla
Email: sarah_jayakartha@...

 


16. Praise & Brickbats from Members

Dr B. B.Janakiram

Dear Sir,

The e-journal HR era is very good and well presented. The relevant current topics are presented well and is certainly useful for professionals like me.

However some of the sites/topics in geocities are not opening. Kindly make them available.

Thanking you,

Yours sincerely

Dr.B.Janakiram
Email: drjanakiraman@...

Vimal.M, Area Officer - Human Resources, Eureka Forbes Limited, Cochin

Dear Rajeev,

Thanks for the information. It had been very helpful. Please do stay in touch

Regards

Vimal
Contact: vimalmenon8@...

M Thyagarajan, Excide India

thanks for your issue. its very informative and useful.

regards
m.thyagarajan

Contact: thyagu@...


[All previous issues are available at http://groups.yahoo.com/group/hrera  - Rajeev]
 


Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era and http://geocities.com/bhatnagar_alka
 


17. Training Programs (India)

Power Of Mentoring, Strategic HR, 17th December 2005, New Delhi

Facilitator: Amita Virmani. Course Fee: Rs.5,000/- per delegate. 4,500/- per delegate if 2 or more attends from the same organisation.
Contact: Ms Sunita, Program Coordinator, Phone: 011- 26693403 / 26691157 / 9810292347. Fax: 011-26691249. Email:
contact@... . Web: www.strategichrindia.com 

TOTAL REFUND GUARANTEE

If for any reason you do not agree that this workshop was an excellent investment, having paid and attended, we will refund your investment in full and without quibble.
 

18. HR Jobs (India)

Training Manager, Power Distribution Company, Delhi
IR Manager, Power Distribution Company, Delhi

Dear Friends,

A Power Distribution Company needs a Training Person with 6-8 yrs experience in Corporate Training. An MBA in HR with sound exposure of doing training needs analysis, making modules, conducting soft skills training, etc.

Also required are hardcore IR people with MBA/MSW and 14-16 yrs experience.

All Positions are in Delhi.

Please send your resume to the undersigned in case open for change.

Regards,

Karan Oberoi
karan08@...
 


19. Aims of HR Era and How to Contribute Articles

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2005 by HREra.com

 

#73 From: "H R Era" <rajeev@...>
Date: Tue Sep 13, 2005 6:51 pm
Subject: Issue # 60, A Message from Dr. TV Rao
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 60,       Sep 14th, 2005
 


CONTENTS

1. Moderator's Space: A Personal Note about Dr. TV Rao

2. Assessment Centers for HR Managers - by Dr T V Rao

3. Future of HR Profession - by Dr. T V Rao

4. Praise & Brickbats on Issue # 59

5. Aims of HR Era and How to Contribute Articles
 


If you like HR Era, ask your
friends and colleagues to subscribe it.
They should  send a blank email to hrera-subscribe@yahoogroups.com
.

 Strengthen this completely free monthly ezine for HR Professionals with more than 8100 subscribers.
 


1. Moderator's Space : A Personal Note about Dr. TV Rao

I started my career under the guidance of Dr. TV Rao about 25 years back. What I learned from him way back then on HRD is still new today!!! He talked of things like Assessment Centers, Potential Appraisal in those days. After initial years together, I could not meet him for 20 years but in these long years whenever I heard of him, I always remembered the warmth he had & exuded as a person. This warmth I could feel once again on meeting him recently.

Dr. Rao has had a great influence on HR in India. He, along with a couple of colleagues, popularized the term "HRD" in India. He helped in starting for first time HRD Departments in companies like Larsen & Toubro Limited and Bharat Earth Movers Limited. Later he became one of the founding father of National HRD Network. Most HR Professionals in India know him. If we are to identify one person who has had the the highest influence on HR in India - the only name that can be taken is: Dr. TV Rao.

Dr. Rao has taken up a new mission: to build in the next five years at least a thousand HR managers who can make a difference.

One of the things he is doing towards this end is Assessment Centers for HR Managers. These are aimed at identifying and building competencies that HR Managers need to "make a difference" to the organizations they choose to work in. In God's earth, only air and love are free. Next best will be these courses, which will be low cost, offered on no-profit-no-loss basis.

Please do read Dr. TV Rao's message / article below on the what type of HR Managers are required in future, what are the problems HR Managers & Profession faces today, and what is the way forward.

Kindly do respond directly to Dr. TV Rao at his personal email_id tvrao@... . Please email your views, comments, whether your organization would like to participate in and benefit from this mission to build in the next five years at least a thousand HR managers who can make a difference.

We do suggest that as an individual HR Professional you should go thru the assessment center - even if it is at your own cost & not company's. More than that, please respond to Dr. Rao's call - it is nation building in real sense. His email-d is tvrao@... .

warm regards

Rajeev B Bhatnagar
rajeev@...

HR Era has members from 60 different countries across the globe. This issue is addressed to all of them. I am sure many HR Professionals in countries other than India can also benefit from what Dr. TV Rao has to say & offer.

 


2. Assessment Centers for HR Managers - by Dr T V Rao

I strongly believe that the future is going to be of those who understand and manage people and people processes well. Future is going to be a HR age. I am seeing no alternative to "People" giving competitive edge to corporations and nations. We have been witnessing tremendous up-skilling taking place at all levels. Yet, ironically, at the same time there is a big dearth for competent people at all levels and in most sectors.

HR Professionals in future are likely to add value if they can find quick techniques of multiplying skills and talents of people besides identifying talented people. In my book titled
Future of HRD, I have outlined the four types of HR managers:
  • Future CEOs,
  • HRD Leaders and Generalists,
  • Personnel specialists and
  • Outsourceable HR Executives.

Recent literature on the Future of HR by 64 thought leaders from the US also reaffirms both the opportunities for HR and the need for building the HR profession and professionals.

The Indian HR profession is at cross roads. While there is a great opportunity for HR professionals,  they are plagued with many issues. Some of them include:

  • lack of awareness of what HR can do on the part of the CEOs and other line managers in the top,
  • equating good HR with good recruitment,
  • poor time management,
  • insensitivity to human issues in a finance dominated world.

A large part of this comes from their (CEOs and Top Management's) lack of knowledge of what HR can do and also our own inability to demonstrate how we can give them strategic advantage. If we are good at administration and recruitment, the CEOs are likely to use us only as recruiters and administrators. This is the surest way to limit the HR function.

Second part of the problem is our own inadequate professional preparation from the colleges from where we pass. I am personally very disappointed with the knowledge base offered by most of the institutions that prepare HR professionals.

Third part of it is the inadequate sensitivity we have to our own competencies. There are no testing agencies that can tell us and guide us about our knowledge and skill gaps vis-à-vis all possible future roles of HR managers.

Realizing this I have been thinking of focusing my attention in the next few years to build at least a thousand HR managers who can make a difference. Thereafter, hopefully it can have a multiplying effect. As a first step in this direction we are planning to conduct a series of Assessment Centers for HR managers to help them assess where they stand in knowledge, attitudes and skill base to be HR leaders. The Center will result in a development plan for each of the participants and we intend to closely follow them up to facilitate their development as HR Leaders.

Do any of you have interest? Will your corporation sponsor for such and assessment? We have developed special 360 Degree Feedback tools for HR managers and also in-basket exercises. As a part of our HRD Audit certification program we have also developed a data bank of over a 1000 questions to test the knowledge of HR which we have extensively used in our HRD Audit certification programs.

I also intend to build up a team of assessors for future assessments which will also be upgrading the HR skills.

I look forward to your views and support.


Thanks and with professional regards

T V Rao

Contact: tvrao@...
 

Dr Rao is Chairman, TVRLS. Parshwa Building, Opp. Raj Path Club, Sarkhej-Gandhinagar Highway, Ahmedabad. Pincode: 380 015, Gujarat, India.

Tel 91-79-26872718, 26870312, Fax 26870687
 


3. Future of HR Profession - by Dr. T V Rao

This presentation by Dr. T V Rao became very popular a few years back. Fortunately it is happens to be available at our website also.

Dr. Rao emphasizes the importance of HR Research. His words on the competencies future HR Managers will need should be the guiding principles for every HR professional in my opinion. Dr. Rao is the founder president of National HRD Network and Head of TV Rao Learning Systems. He is one of the guiding lights of HR movement in India

Presentation: 28 Slides, 326 KB

Click Here to download.

 

Sharing and Growing

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your articles & contributions to
Alka@... or Rajeev@...
 


Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era and http://geocities.com/bhatnagar_alka
 


4. Praise & Brickbats on Issue # 59

Jean Chan. Ednovations Pte Ltd, Singapore

Dear Yogendra

Just want to drop a line to say a big THANK YOU for your incoming free HR enewsletters.. great and helpful presentations.

Have been wanting some information on Performance Mananagement and there I have it..

Keep up the good work and keep those newsletters coming.

Have a great week end!
Best Regards
Jean

Jean_CHAN@...

T.M.Prabakaran, L&T, Chennai

Dear Rajeev,

This issue is indeed a collector's choice. It should be preserved and referred many times. Good collection of articles and presentations on health and fitness. Trust we can share these info with larger group of our staff during various developmental programmes.

My sincere appreciation for your efforts in bringing out a "theme" based HR Era issue.

Thanks/Regards,

T.M.Prabakaran
tmp@...

V.Satyaseelan, L&T, Chennai

Indeed, all the issues of HR Era are very interesting to read and cherish ! They contain articles on varied subjects. Your continuous efforts are highly appreciated !

Regards,

V.Satyaseelan
vss@...
 


5. Aims of HR Era and How to Contribute Articles

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2005 by HREra.com

 

#72 From: "HR Era" <rajeev@...>
Date: Sat Aug 27, 2005 11:52 am
Subject: Issue # 59, Executive Health & Wellness - 1
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 59,       Aug 27th, 2005
 


CONTENTS

Moderator's Space

1. A Note on this Collector's Issue

Human Resource Management : Executive Wellness

2. Executive Wellness : From Dropping Dead to Health & Energy - by Rajeev B Bhatnagar
3. Dr. Dean Ornish's Program for Reversing Heart Disease - by Dr. Dean Ornish

Exercise

4. Chale Chalo (Keep Walking) - by Neeraj Narang
5. The Five Tibetan Rites: Exercises for Healing, Rejuvenation, and Longevity - by Mary Kurus

Proper Diet

6. Yogic Principles of Eating - by Dr. Phulgenda Sinha
7. General Motors' Weight Loss Diet Program

High Blood Pressure

8. Guidelines on Hypertension or High Blood Pressure -European Society of Hypertension
9. Your Guide to Lowering Blood Pressure - US Department of Health & Human Services

Meditation

10. Meditation : The Inward Journey - by Blair Lewis

Some More Good Material

11. Heart Care Tips - by Dr. Devi Prasad Shetty
12.  Executive Health and Wellness - sent by LRK Hareekirishnan
13. Heart Attack: Dealing when you are Alone - sent by K Utpal

Announcements & Messages by Members

14. Praise & Brickbats
15. Best HR Jobs (India)
16.
Aims of HR Era, How to Contribute Articles.


If you like HR Era, ask your
friends and colleagues to subscribe it.
They should  send a blank email to hrera-subscribe@yahoogroups.com
.

 Strengthen this completely free monthly ezine for HR Professionals with more than 8100 subscribers.
 


1. Moderator's Space : A Note on this Collector's Issue

This is a COLLECTOR'S ISSUE. It gives you 170 pages of authentic and free information on Executive Health & Wellness. Save the issue for future reference.

In this issue of we focus specially on Cardio-Vascular Diseases.

I am not a qualified medical practitioner. Hence a caution is in order here. Kindly consult an appropriate professional before utilizing the information contained in this issue.

Since all the files are hosted on free servers, you may have difficulty in accessing them. Please try at a later time in such case.

warm regards

Rajeev B Bhatnagar
Rajeev@...
 


2. Executive Wellness : From Dropping Dead to Health & Energy - by Rajeev B Bhatnagar

Dropping Dead

A colleague of mine collapsed in office after lunch. We rushed him to nearby hospital but was declared dead on arrival. He was 42 years old and reason was massive heart attack. All, including myself, felt sad. He left behind his wife and 2 school going children. In the evening I narrated to wife that he was younger to me and suddenly had a heart attack. In the following month we settled his accounts (PF, Gratuity, Insurance etc.) and helped his wife locate a job. Time is the healer. After a month it was life as usual.

A few days later: Ms. Sreeja narrated another incident. Late one night, at 10PM, a young friend of hers called from Bangalore from his new mobile phone to give a his new cell number.  Next day, early morning she received a call from the same mobile phone but the caller was unknown - not her friend. The caller told that the person to whom the mobile belonged had just died due to sudden heart attack. Since the last number called by the dead person was Sreeja's he was informing so that they could come and collect the body. The friend was 30 years old!

An Emerging Trend & Some Action

The point is that now-a-days employees in the prime of age are increasingly falling prey to life style diseases like Heart attack etc. Organizations loose well trained knowledge worker who could be productive for many years to come and families loose the affection & security provided by the bread winner!

Being disturbed by two events in quick succession, we have started a series of presentations on Executive Health & Wellness in our company. Doctors from reputed hospitals are invited for giving these talks with the aim to create health awareness amongst staff members who care to attend.

The Survey

I made a survey of the causes for death while in service amongst my friends and this is what I found:

 

Cause of Death while in Service Numbers Percentage
Cardio-Vascular Disease 11 30 %
Cancer 7 19 %
Road Accidents outside the work-place 7 19 %
Other Sicknesses 11 30 %
Reasons Other than Sickness 1 2 %
Total 38 100%

About one third of the deaths are due to cardio-vascular diseases and another one-fifth due to cancer. These two account for half of the deaths while in service. We all know about heart attack being a major cause but cancer was a surprise to me. In the sample, it caused almost 20% deaths. Road accidents are also an important cause and account for another 20%..

Why Should Organizations Act?

I have already stated that when a person in 30s or 40s dies, organization looses a well trained knowledge worker who could be productive for many years to come. Loss occurs not only from death but also ill-health.

On the negative side, for example, a study of 200000 employees of General Motors revealed that overweight employees are sick more often ad result in higher health care expenses.

On the positive sides healthy & energetic employees are more productive & creative. Can you recall pictures of Japanese & Korean workers doing calisthenics before they begin work in shop floor?

Healthy and energetic employees are important for the success of any organization. We must move towards this goal.

Causes & Remedies: Cardio-Vascular Diseases

The happy news is that Cardio-vascular diseases and Cancer are life style diseases. They can be prevented to a large extent by proper lifestyle choices. Even road accidents are preventable.

In this issue we shall focus on Cardio-Vascular Diseases only. (In a later issue we shall take up Cancer and Road Accidents.) Prevention involves many actions like

i] Proper Exercise

ii] Proper Diet

iii] Relaxation thru Yoga & Meditation

iv] Controlling High Blood Pressure

We shall cover all these aspects in this issue.

Author: Rajeev B Bhatnagar

Moderator, HR Era. Sr DGM=Personnel, Larsen & Toubro Limited, Chennai, India
 


3. Dr. Dean Ornish's Program for Reversing Heart Disease - by Dr. Dean Ornish

http://hrera.com/article0009.htm

Dr. Dean Ornish has popularized the "Dr. Dean Ornish' Program for Reversal of Heart Disease." The success of the program in achieving reversal, hitherto believed impossible - is supported by scientific evidence. It's  has 4 elements:

    i  ] Reduce stress and increase intimacy
    ii ] Eat the Reversal Diet if you have heart disease (otherwise the Preventive Diet)
    iii] Stop smoking
    iv] Do a moderate level Exercise.

This book is a classic on heart disease - rather on reversing it. Even otherwise all of us can gain physically & emotionally from reading it. It has good chapters "opening the heart" - on communication, love. Here is a summary of the 4 elements of the program. 

Click Here to read more ...

Book reviewed by: Rajeev B. Bhatnagar
 


4. Chale Chalo (Keep Walking) - by Neeraj Narang

http://geocities.com/bhatnagar_alka/chale_chalo.ppt

Jim Fixx, who popularized running as an exercise in USA, died of a heart attack at a young age! This anecdotal proof is often cited by proponents of walking, who say walking is the "best exercise."

My father also told me the same thing - and he added - this applied specially if one is above 40. But does one listen to to father? However, I am wiser by now and agree with him since I had a damaged knee joint due "stationary running" popularized & advocated by Dr. Keneeth Cooper in his best selling book Aerobics.

This presentation describes the advantages of walking in more and the benefits it gives us.

"Chale Chalo," the title of this presentations is a Hindi phrase and translates as "Keep Walking."

Presentation, 16 Slides, 163 KB

Click Here to download ...

Sent by - Neeraj Narang

Tata Infotech, Contact: neeraj.narang@...  

 


5. The Five Tibetan Rites: Exercises for Healing, Rejuvenation, and Longevity - by Mary Kurus

http://geocities.com/bhatnagar_alka/five_tibetan_rites.doc

Peter Kelder's book called The Ancient Secret of the Fountain of Youth, published in 1985, for the first time fully described "The Five Tibetan Rites" - an exercise program for "youthing". This is a simple exercise program used by Tibetan monks to live long, vibrant and healthy lives. Many have lived longer than most can imagine by following the program - this book states.

Potential Benefits


Benefits of the "Five Tibetan Rites" include: looking much younger, sleeping soundly, waking up feeling refreshed and energetic, release from serious medical problems including difficulties with spine & joints; release from pain, better memory, weight loss, improved vision, youthing instead of aging, greatly improved physical strength, endurance and vigor, improved emotional and mental health, enhanced sense of well being and harmony, and very high overall energy.

How the Five Rites Work

The rites represent a system of exercise that affects the body, emotions and mind. The Tibetans claim that these exercises activate and stimulate the seven key chakras that in turn stimulate all the glands of the endocrine system. The endocrine system is responsible for the body's overall functioning and aging process.

Origin


The Five Tibetan Rites are based on Indian Yoga system which was imported into Tibet around 11th century.

Word Document, 343 KB.

Click Here to read more...


Sent by: Vinod Bhatnagar

Contact: vinodbhatnagar@...
 


6. Yogic Principles of Eating - by Dr. Phulgenda Sinha

http://geocities.com/abs444/yogic_principles_of_eating.doc

These are simple rules on proper diet. But why Yoga and why Dr Sinha? I started accepting them  after the following incident:

Due to a knee injury, I developed a limp while walking and had to climb stairs putting weight on one leg. That was in 1996 and I felt quite embarrassed since I was a young executive. The injury was treated for 6 months by regular doctors with medicines, heat massage, wax etc. At the end of it all two renowned Ortho specialists had told me that the sole cure & option was a surgery to remove the meniscus that was coming out of knee joint..

Being afraid of surgery, I decided to try yogic exercises. What happened in next 3 months surprised me. I followed the program of yoga exercises in Dr. Sinha's book and the limp as well as weakness in leg simply vanished.

Here is a summary of yogic principles of proper diet as described by Dr. Phulgenda Sinha in his book "Yogic Cures for Common Diseases." It is published as Orient Paperback by Vision Books and costs less than a dollar (INR 40/= to be precise).

Click Here to read more ...

 


7. General Motors' Weight Loss Diet Program

http://geocities.com/bhatnagar_alka/General_Motors_Weight_Loss_Diet.htm

Bored of things like Yoga & Yogic diet! Want some thing modern! Want to do it quick!

Try this diet plan which I received in one of the yahoogroups.

Trying to verify authenticity of this program, I could locate Dr. B.H. Jajoo's testimonial. Dr. Jajoo is Professor in Indian Institute Management, Ahmedabad. Here is his comment:

"I did the following weight loss diet program and it worked wonders. I strongly recommend anyone desirous of loosing weight to start on this program immediately. Best part of the program is that it is doable!"

You can visit his homepage at http://www.iimahd.ernet.in/~jajoo/  . He has also reproduced this article in his "Favorites" page as Secrets of Losing Weight.

We received this program in an email from Mr. Milan K. Kukreti, Faculty Member, MDC, Mumbai. Here is what he wrote:

" hi manoj, i m not aware about GE but GM is having a very effective diet plan for wt. reduction. have tried it and it works.i have downloaded it from their site and is sent as attachment. regards, milan k.kukreti." contact: milankay@...

Click Here to read more ...

Received from: Milan K. Kukreti
 


8. Guidelines on Hypertension or High Blood Pressure - European Society of Hypertension

http://geocities.com/abs444/hypertension.ppt

High Blood Pressure is a well established risk factor in cardio-vascular disease which causes heart attacks. It also causes many other problems besides heart attack.

"Silent Killer" is another name given to High BP (Hypertension in medical terminology). A person can be suffering from hypertension but since it does not often show as a debilitating symptom, people either do not discover it or tend to neglect it even if discovered. During this period of non-discovery or non-treatment, it silently keeps damaging the body organs.

Here are guidelines issued in 2003 by Joint National Committee and European Society of Hypertension on what is High BP and what lifestyle modifications are needed to combat it.

Presentation: 13 Slides, 256 KB

Click Here to download ...

Sent by - J A Mandape

Mr Mandape is in Exide India, Contact: jam@...  The original presentation appears to have been prepared by one Dr. RC Saxena, OHC, Gujarat Refinery. 
 


9. Your Guide to Lowering Blood Pressure - US Department of Health & Human Services

http://geocities.com/abs444/hbp_low.pdf

You need a more material than what the above brief presentation gives you on hypertension? Here is a 20 page guide issued in 2003 by US Department of Health and Human Services.

It contains a bonus - the DASH eating plan which can help in reducing your weight to BMI of 25.

PDF file: 20 Pages, 269 KB

Click Here to download ....


Received from: Parimal N Gandhi

Moderator of AcademyLearningManagement@yahoogroups.com
 


10. Meditation : The Inward Journey - by Blair Lewis

http://geocities.com/bhatnagar_alka/InwardJourneyv2.pdf

There are over 2000 clinical trials that have shown the positive effects of meditation on physiology and emotions. Dr. Dean Ornish has also used it in "reversal of heart disease" program.

Here is Blair's compact guide on meditation for you.

He has himself practiced meditation for over 30 years since he was 17 years of age. Blair has taught meditation for 20 years. He learned meditation from many teachers but especially from Swami Rama and Pandit Rajmani Tigunait of Himalayan Institute.

So you are in good hands trying to learn with him.

PDF File: 39 Pages, 525 KB.

Click Here to download ...

Author: Blair Lewis

Blair is a physician assistant specializing in preventative medicine and the holistic treatment of chronic disease from a wellness perspective. He has practiced holistic medicine for over 25 years.
A noted teacher and author, Blair is the creator and spiritual director of the Alive and Healthy Institute in Madison, Wisconsin, USA. Please visit his website at http://www.AliveandHealthy.com

 


11.
Heart Care Tips - by Dr. Devi Prasad Shetty


http://geocities.com/bhatnagar_alka/heart_talk.doc

Here is an interview with Dr Shetty, who was also treating Mother Teresa. The contents are very useful material on Heart Care. Though they may be repetitive, it is good to spare 5 minutes for refreshing oneself.

Click Here to view ...

Sent by - S Sampath Kumar

Sampath is a colleague of mine who works in Audco, an L&T group company. Contact: sskr@... . The file which I received says "Courtesy : PERSONNEL TODAY, a journal of the National Institute of Personnel Management, India."
 


12. 
Executive Health and Wellness - sent by LRK Hareekirishnan

http://geocities.com/abs444/health_wellness.ppt

Here is a comprehensive guide & presentation on maintaining good health and high energy level. This one is based on modern medical science and all will like it.

Presentation: 39 Slides, 728 KB

Click Here to download

Sent by - LRK Hareekirishnan

He is my colleague working in Safety Department, Larsen & Toubro Limited, Chennai, India
 

Sharing and Growing

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your articles & contributions to
Alka@... or Rajeev@...
 


13. Heart Attack: Dealing when you are Alone - sent by K Utpal

http://geocities.com/abs444/heart_attack.ppt

When you are alone and have a heart attack, what can you do?

Presentation: 9 Slides, 108 KB

Click Here for more details ...

Sent by: K Utpal
Contact: utpal.kachchhi@... 
 


Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era and http://geocities.com/bhatnagar_alka
 


14. Praise & Brickbats

RP Purohit, Hindustan Construction Company, Mumbai

Dear Mr. Bhatnagar:

This is a marvelous effort. I am newly introduced to HR Era and I am truly impressed with the range of material you have organized for sharing by HR professionals! My compliments to you.

I am forwarding this mail to other friends who would benefit immensely from this repository.

Warm regards.

Ravi Purohit

 RPPUROHIT@...
 


15. Best HR Jobs (India)

Dear Fellow HR Professional,


We would like to introduce ourselves as a leading recruitment Consulting company based at Chennai. We request you to visit our site www.exclusivesearch.com  to know more about us.

We are currently working on HR Executive Positions with a leading Indian engineering group (Top 10) for their corporate office, Chennai and their regional offices at seven locations.

Candidate Profile:

Experience in good process driven companies with 3-8 years post qualification experience.

Interested candidates may mail updated resume along with the following details:

- Current CTC:
- Expected CTC:

We will appreciate for an early response as the requirement is urgent.

Regards
Priya

---------
Exclusive Search Recruitment Consultants
White House , New #: 8
Janaki Avenue , Off : 4th Main Road
Abhiramapuram , Chennai - 600 018
Ph: 044 - 2498 6701 / 08
Email: priya@...
 


16. Aims of HR Era and How to Contribute Articles

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2005 by HREra.com

 

#71 From: "HR Era" <rajeev@...>
Date: Wed Jun 29, 2005 5:13 pm
Subject: Issue # 58, Membership Crosses 8000
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 58,       Jun 30th, 2005
 


CONTENTS

Human Resources Management

1. Career Management - by Nyamupachari Vareta
2. Competency - The New Mantra
- by M M Nair
3. Free Teleclass on Enhancing Performance thru Understanding Yourself & Others
- by Kathy Paauw
4. Format of Interview Assessment Form - Abhijeet Pendharkar

Moderator's Space

5. 1000+ New Members

Soft Skills and OB

6. The Art of Leadership - by Major (Rtd) Yuvarajah
7. The Key to Work-Life Balance - by Jan Hornford
8. Weekly Schedule Template - by Kathy Paauw

Inspiration, Attitude and Fun

9. Focus - sent by Ajit Kaikini
10. Ten Rules of Human Relations - by Varsha Sarda

Announcements & Messages by Members

11. HR Jobs (India)
12. Any Volunteers in Bangalore for Social Work?
13.
Aims of HR Era, How to Contribute Articles.


If you like HR Era, ask your
friends and colleagues to subscribe it.
They should  send a blank email to hrera-subscribe@yahoogroups.com
.

 Strengthen this completely free monthly ezine for HR Professionals with more than 8000 subscribers.
 


1. Career Management - by Nyamupachari Vareta

http://hrera.com/contributions1/hrera101.htm

Vareta says that an intervention on career management by HR Practitioners has become very important now. The employee / organization relationship has changed in the highly competitive economic environment. Now organizations cannot assure job security and life time employment. Hence the need for an intervention on career management for good of the public, organization, and the individual.

Author: Nyamupachari Vareta

Mr. Vareta is specislist in Human Resources with World Health Organization, Brazzaville, Congo. He has 16 years working in HRM, 9 of which was in a large transport Organization and 7 in a UN agency. He is based in Brazzaville, Republic of Congo. E-mail: varetan@...

You can read Mr. Vareta's earlier articles:

"
Human Resource Planning : Importance, Steps & Actioning" at http://hrera.com/contributions1/hr_planning_vareta.doc

"Recruitment Process: The "Heart" of Human Resources Management" at http://hrera.com/contributions1/recruitment_and_process.doc
 


2. Competency - The New Mantra - by M M Nair

http://hrera.com/contributions1/hrera102.htm

Nair tells why there is a sudden shift to competency based approach in HRM and the intimate relationship between competencies & performance. He outlines an approach to competency modeling, it's objectives and key principles in developing the model. Summarizes advantages of the competency-based approach.

Author: M M Nair

The author is Chief Operating Officer of Value Lanes, an HR Management Consulting organization based out of Bangalore. You can reach MM Nair through email:
murali@...

 


3
. Free Teleclass on Enhancing Performance thru Understanding Yourself & Others - by Kathy Paauw

[E-Learning is relatively new. One can experience it thru this free offer. In her previous free e-learning course, Kathy had 80 registrations. - Moderator]
 

HR Era Members : HR Professionals, Trainers & Managers...

How to get your employees begging for more?

Would you like to roll out your own top-quality training programs that are so effective your employees will be begging for more... without having to reinvent the wheel? The path to training success has already been mapped out for you!

You are invited to be my guest for a complimentary showcase teleclass: Enhancing Performance Through Understanding Yourself and Others.

Warning! If you attend this teleclass, you risk no longer being satisfied with the level of training you now provide. Click this link to learn more and to register:
http://www.discassessments.net/teleclasses/july05showcase.html  .

Best regards,

Kathy Paauw, Principal
Paauwerful Learning
Transforming individuals, teams & organizations
Ph: 425-881-6627
www.DiscAssessments.net  kathy@...
Visit our blog:
www.discassessments.net/paauwerpoints/

 


4. Format of Interview Assessment Form - Abhijeet Pendharkar

http://hrera.com/ff/interview_assessment_form.doc

This Interview Assessment Form was posted by Abhijeet in  GCTF.

Many organizations do not have a format for recording the outcome of a job interview. I have found that it is good to record the outcome of each employment interview immediately after the interview is over and before the next candidate is called in.
 


5. Moderator's Space : 1000+ New Members

Welcome to all the 1000+ new members. This takes our membership to 8000+.

I invite new members to visit one of the following websites where you will find a collection of over 75 free presentations on HR & Soft Skills.  Add the link to you favorites for future use.

http://geocties.com/hr_era
http://geocities.com/bhatnagar_alka

We look forward to your comments, suggestions, and contributions to enrich this collection.

warm regards

Rajeev B Bhatnagar
Rajeev@...
 

Sharing and Growing

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your articles & contributions to
Alka@... or Rajeev@...
 


6. The Art of Leadership - by Major (Rtd) Yuvarajah

http://hrera.com/contributions1/hrera103.htm

This brief article a distillation - it distills what Major Yuvarajah's has learned about leadership in his career. He says that leadership means creating a "willingness" amongst your people to follow you. He gives the three characteristics that are required to create this willingness, irrespective of the field you work in. Must read, I feel!

Author: Major (Rtd) Yuvarajah

Major (Rtd) Yuvarajah has worked for 22 years in the Army and 4 years in private organizations. He is based in Malaysia. Contact : yuva47@...  
 


7. The Key to Work-Life Balance - by Jan Hornford

http://hrera.com/contributions1/hrera104.htm

Poor work-life balance afflicts most professionals. Not only afflicted are well aware of the lack of balance but also eagerly want to remedy the situation. However, most of us fail in our attempts.

Enter Jan!

She tell us about the real key to achieve work-life balance in this article.  Also gives very practical suggestions on how to implement them. However, to benefit, you must try them out her suggestions!

Authors : Jan Hornford

Jan is a Life Coach & Retreat Leader whose passion is to help individuals re-connect with their own wisdom and power and to support them to create the life they want. Her retreats offer the opportunity to experience joyful self-care, connection, and possibility. For more information, please take a look at her website: http://www.futureperfect.ca
 


8. Weekly Schedule Template - by Kathy Paauw

http://hrera.com/contributions1/hrera105.htm

You would be devotee of Weekly Planning if you have read either Steven Covey's Seven Habits or the above article on Work-Life Balance. How can we implement these ideas?

Can you put a nail into the wall without a hammer? No, we need a hammer, the right tool. Here is your tool for implementing : Ms. Kathy here gives us a simple Template which tools us to "Plan our work, Work our Plan," every week.

Author: Kathy Paauw

Ms. Kathy is a consultant, coach & trainer. After working for 13 years, she founded Paauwerfully Organized in 1995 and offers three primary services: productivity consulting, business and personal coaching, and training. Visit http://www.orgcoach.net/about.html  for more details.
 


9. Focus - sent by Ajit Kaikini


FOCUS and you will reach your enormous potential.

Wild bulls attacked two friends who had ventured into a forest. While Ramu thought of what will happen to his sons and the loan money he had to collect from his friend, Shamu concentrated on the here and now! Shamu could see a branched tree towards which he ran and climbed. However, Ramu who saw his children and money got run over by the bulls.

The only thing, which exists, is NOW! The past does not exist – it is nothing but a memory. Similarly, the future does not exist – it has yet to happen. They are just concepts – thoughts and memories.

NOW – FOCUS is Power! Shamu was able to see the branched tree and take suitable action and save himself. Ramu was not happy with the present. He started thinking about the past and future – comparing the pleasant moments/ achievements with the present and thus, it became not so good. He allowed his ego to dominate the present moment. Thinking about our past and future consumes our energy and time which affects the present moment. The ego trip of thinking how the present should have been distorts emotions.

The culprit then is the mind. May be it is more into worrying about the future or bothered about the past. But then, can we drive a car by looking into the rear mirror most of our time? We need to train our mind to be in the present!

First take a look at the present. Don’t think of what happened yesterday nor about what will happen tomorrow. Focus your mind on what is happening – then see what is wrong with it! The present is what it is – and once you accept it – you start living it. It starts giving different solutions to the present.

The focus creates power – you start achieving – you finally start enjoying it.

Sent by : Ajit Kaikini

Ajit is Director (Growth & Corporate Training), Buoyancee, a Poly Training Centre in Bangalore. Mr & Mrs Kaikini are both trainers. They are active social workers in addition to trainers. Ajit has 27 years' experience experience as a Trainer. Contact: ajitkaikinis@... , 080-654-9009 , 080-6586929
 


10. Ten Rules of Human Relations - by Varsha Sarda

1. SPEAK TO PEOPLE: There is nothing so nice as a cheerful word of greeting.

2. SMILE AT PEOPLE: It take 72 muscles to frown & only 14 to smile.

3. CALL PEOPLE BY NAME: The sweetest music to anyone's ears is the sound of his own name.

4. BE FRIENDLY AND HELPFUL: If you would have friends, be a friend.

5. BE CORDIAL: Speak and act as if everything you do is a genuine pleasure.

6. BE GENUINELY INTERESTED IN PEOPLE: You can like almost everybody if you try.

7. BE GENEROUS...with praise - cautions with criticism.

8. BE CONSIDERATE with the feelings of others. There are usually three sides to a controversy; yours, the other person's and the right side.

9. BE ALERT to give service. What counts most in life is what we do for others.

10. ADD TO THIS A GOOD SENSE OF HUMOUR, a big dose of patience and a dash of humility, and you will be rewarded many fold.
 

Author : Varsha Sarda

Varsha is completing MBA (HR) after her BE (Computer Science). She has developed an Online 360 Degree Feedback System and made me a subject. You can feel reassured that some of the above advice she has given me in in one-on-one feedback session after the 360.  Contact : varsha@...
 


12. Praise & Brickbats

C Malolan, cmalolan@...

Dear Mr Rajeev,

I am a regular reader of the HREra e-zine.

At the outset, I thank you for organising and moderating this group to share our thoughts and knowledge.

I found this group so impressive that I have recommended to all my colleagues to join the group.

Happy emailing

Malolan


Nitin Haldavanekar,
nrh@...


I, Nitin R. Haldavanekar, find HR Era News Letters interesting and Knowledge Building. There are 3-4 issues of this News Letter in my possession. However I will be thankful if you can mail back volumes of News Letters.

Thanks

Nitin

[All previous issues are available at http://groups.yahoo.com/group/hrera  - Rajeev]
 


Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era and http://geocities.com/bhatnagar_alka
 

 

Technical Recruiter, Global Leader in Internet Services, Bangalore, India

Hi,

Are you someone who is passionate about hiring niche software product development talent? Are you who the one who believe in putting quality ahead of quantity?

If yes, you could be the one that we are looking for! Read on… and if you believe you fit the requirement, send in your resume to paul @ alphaeus.com

Client: One the global leader in Internet services, setting example by developing innovative products, are seeking for ' Technical Recruiter ' for their India Development Center, Bangalore

Educational Qualification- Graduate. MBA would be an advantage.

Experience – 3 to 5 Years, preferably in a product development company.

Job Description –

Understand the Hiring Requirements from the Product Development Groups. Source the “right” Resumes in a timely and effective manner. Qualify candidates through Resume Screening and Interviewing. Take the sourced candidates through the hiring process. Pitch in towards closing the candidate and on boarding of the candidate.


Thanks

Paul Vinay

Alphaeus HR

080 – 51216414. paul @ alphaeus.com

Assistant Manager - Recruitment, Top Financial Services BPO, Bombay

Hi !

Greetings!

This is Gayathri from The Elitists, Chennai.

The Elitists, an IIM Alumni Venture, actively supported by Alumni from IIM's, XLRI and TISS, is a leading Executive Placement and Search firm working with several Top Tier IT Software Services and High End ITES Firms.

The objective of this mail is to invite Top Class Recruitment Professionals for a mandate currently being executed by us for a Top Class MNC Financial Services BPO.

Client Profile :- Top Class Financial Services BPO.

Position: - Assistant Manager - Recruitment.

Academic Credentials : MBA(HR)/PGDBM.

Profile Expectations :-

Must possess Excellent Academic, Co-Curricular and Extra Curricular Credentials with excellent communication skills. Should be a Highly energetic and enthusiastic person. Should be someone who works aggressively on specific targets. Must be open to work long hours and deliver under intense pressure and high company expectations. Should have 3-7 years of experience in IT/ITES Recruitment either with a Top Tier IT/ITES MNC/Leading Recruitment Firms.

Compensation :- Very competitive and not a constraint. Top Class Paymaster.

Location :- Mumbai

Expected Closure Date :- 25th June 2005.

Towards taking this further, we invite Top Class Professionals with matching profiles to write to us with their updated resume with all contact details (Sent as a word attachment) to itjobs@...

Should your profile match the requirement being executed by us, within Three working days of receipt of your resume,we will contact you to furnish further details and take your consent to take this further.

Without your consent,your resume would NOT be shared to anyone. Confidentiality Guaranteed.

Incase you do not hear from us within three working days, you may consider your resume lodged with us for future opportunities.

Feel free to contact us at 91-(0)-9282104333 between 8 am to 6 pm IST for any further clarifications.

Thanks and warm regards,

Gayathri Rao,
HR Administrator,
The Elitists-Executive Placements and Search Consultants,
AS 2/2,Race Course Srishti Apartments,
No10,Five Furlong Road,Guindy,Chennai-32,India.
(O) ++ 91-(0)-9282104333.
 


12. Any Volunteers in Bangalore for Social Work?

Thank you Rajeev for your mail.

Under our project 'Build India', we keep having free programmes for the good of the families and the society around us.
In fact, if there is somebody in B'lore who could join in and spread this 'GIVING' of yourself for the good of others and in return get the abundance from the laws of universe, it will be a great shot in the arm.

We have been conducting atleast 2 free programmes at our centre per month on some family and society needs and not only have been been getting a lot of satisfaction but, somebody donated us a quarter acre land next to IBM on Bannerghatta road and now we have a 6000 sq ft of training area.

Truly, giving of oneself - in knowledge, in time, in kind and in any way - you attract many more things as blessings from the higher one.

All the best Rajeev.

Ajit

PS: I am writing a booklet with all things happening around me. This is basically to motivate the troubled teenagers - which could be read by all ages. Two of them are enclosed which, if need be, could be included in your news letter.

[Anyone in Bangalore interested to volunteer or help may kindly directly contact Ajit at buoyancee@... or contact details in Item-9 above. ]
 

13. Aims of HR Era and How to Contribute Articles

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2005 by HREra.com

 


#70 From: "HR Era" <rajeev@...>
Date: Sun May 15, 2005 7:05 pm
Subject: Issue # 57, Leadership Lessons from Pope John Paul II
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 57,       May 15, 2005
 


CONTENTS

1. Moderator's Space

Human Resources Management

2. Employee Induction Manual: A Model - by Gagandeep Singh Bajwa
3. Recruitment Process: The "Heart" of Human Resources Management
   - by Nyamupachari
Vareta
4. Building Balanced Scorecards - by Anwita Lal
5. Which Generation of HR Do You Belong To? - by TVRLS
6 Gist of Legal Cases (India) - by Adhilakshmi Logamurthy

Soft Skills and OB

7. Leadership Lessons from Pope John Paul II - by Sharif Khan
8. How many dissidents you have with you? - By Dr N Annamalai

Inspiration, Attitude and Fun

9.   Instructions for Life by Dalai Lama - forwarded by Neeta Bhatnagar
10. As A Man Thinketh - by James Allen - Brief Outlines of Timeless Classics by
     Alka Bhatnagar

11. Corporate Lessons, Author Unknown - Forwarded by Charles NG
12. Praise & Brickbats

13. Aims of HR Era, How to Contribute Articles.
 


If you like HR Era, ask your
friends and colleagues to subscribe it.
They should  send a blank email to hrera-subscribe@yahoogroups.com
.

 Strengthen this free monthly ezine for HR Professionals with more than 6800 subscribers.
 


1. Moderator's Space

The layout of our websites having free presentation for you has become more user-friendly. You will now find 73 presentations, ebooks etc. Please  visit any one of the following links and send us your comments.

http://geocties.com/hr_era
http://geocities.com/bhatnagar_alka

Let us build this resource. I request members to share the things available with them.

warm regards

Rajeev B Bhatnagar
Rajeev@...
 


2. Employee Induction Manual: A Model - by Gagandeep Singh Bajwa

http://hrera.com/contributions1/hr_manual_gagan.doc

Here is a model Employee Induction Manual, also called Employee Handbook. Many fresh and not-so-fresh HR Professionals as well as new organizations keep requesting for samples. Mr. Gagandeep Singh Bajwa, an HR Executive, has been kind enough to share this one prepared by him.

MS Word Document: 12 pages, 73 KB.

Author: by Gagandeep Singh Bajwa. 

Contact: gagan@...
 


3. Recruitment Process: The "Heart" of Human Resources Management - by Nyamupachari Vareta

http://hrera.com/contributions1/recruitment_and_process.doc

Vareta points out the crucial role of recruitment in HRM and from his experience shares where the line managers have a tendency to go wrong in recruiting. Every HR Manager can add value to his organization by tactfully guarding against these errors.

You can also read Vareta's article titled "Human Resource Planning : Importance, Steps & Actioning" at http://hrera.com/contributions1/hr_planning_vareta.doc

Author: Nyamupachari Vareta

Has 16 years working in HRM, 9 of which was in a large transport Organization and 7 in a UN agency. He is based in Brazzaville, Congo, a country in Central Africa. E-mail: varetan@...
 


4. Building Balanced Scorecards - by Anwita Lal

Anwita has sent a presentation on building a BSC. The contents are quite precise and obviously come from indepth knowledge as well as experience of having worked on development of BSC. She is with Chambal Fertilisers and Chemicals Limited. Click Here to view.
Presentation: 26 Slides, 123 KB.

(If the topic of Balanced Score Card interests you, Click Here for a comprehensive article, which was appreciated by members and was published in HR Era earlier.)

Thanks to: Ms. Anwita Lal

Contact: lala@... 
 


5. Which Generation of HR Do You Belong To? - by TVRLS

Six generations of HR Manager have been identified by Dr. TV Rao in evolution of HR function. From generation to generation, there is a change in the focus of HR Manager. Here is a simple Questionnaire which helps us analyze where each one of us stands in the value chain of HR. It has 60 items. Click Here to download.

Source: TVRLS (TV Rao Learning Systems)

Dr. Rao has been kind enough to share this for HR Era members after his last visit to Chennai for a seminar on Competency Mapping. TVRLS is a research-based organization and is engaged in conducting surveys and studies on the status of HRD in India.
 


6 Gist of Legal Cases (India)
- by Adhilakshmi Logamurthy

http://hrera.com/contributions1/gist_of_legal_cases.htm

Click Here to read a summary of recent judgments. Ms Adhilakshmi is a practicing lawyer in Madras High Court, Chennai, India. She will be contributing on legal matters for benefit of HR Era members from time to time. 

Author: Ms. Adhilakshmi Logamurthy

Contact:   adhilogu@...  or 90, Additional Law Chambers, High Court, Madras - 600104.
 

Sharing and Growing

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your articles & contributions to
Alka@... or Rajeev@...
 


7. Leadership Lessons from Pope John Paul II - by Sharif Khan

http://hrera.com/contributions1/john_paul_2.htm

Great Leaders in the corporate world and other worlds share some leadership traits. Here are 6 leadership lessons to be learned from the life of Pope John Paul II, who just left for his heavenly abode after being the Pope for 26 years.

One must remember that the Pope is "elected" and thus only the best leader becomes the Pope. In elections, the cardinals vote. Cardinals include archbishops of major cities in the world. The Roman Catholic Church is the largest branch of Christianity and says there are a total of 1086 million baptized members around the globe.

Author: Sharif Khan

Sharif Khan is a speaker, writer, coach, and author of Psychology of the Hero Soul, an inspirational book on awakening the hero within and developing people's leadership potential. For more information, visit: http://www.herosoul.com
 


8. How many dissidents you have with you? - By Dr N Annamalai

http://hrera.com/contributions1/cs34.doc

In this article, Dr. Annamalai brings out the utility of dissidents in enhancing creativity. They can help us to see a perspective different from our limited one.  Click Here to download.

Author: Dr. N Annamalai

Dr Annamalai is an expert in creativity. He is an author, trainer and consultant specializing in Creativity. Email: annamalai_n@... 
 


9. Instructions for Life by Dalai Lama - forwarded by Neeta Bhatnagar

There are 19 gems in this presentation which are attributed to the Dalai Lama. Each one of them can help improve our life a bit. Click Here to download.
Presentation: 8 Slides, 101KB.

Forwarded by: Ms. Neeta Bhatnagar

Sr. Software Engineer, Elsevier MDL, USA. Contact: N.Bhatnagar@... 
 


10. Timeless Classics on Self Help : Brief Outlines - by Alka Bhatnagar

As A Man Thinketh - by James Allen

The 2nd outlines in series on the best books on self help. These aim is to let you find whether the book is to your personal liking. Click Here to download and read the outline.

Luckily this 28 page classic book is available in full-text at following links as free download.

http://geocities.com/hr_era/AAMT.PDF
 


11. Corporate Lessons, Author Unknown - Forwarded by Charles NG

Three lessons from large corporations to help you survive change ( down-sizing )
Presentation: 7 Slides, 250 KB.

Sent by: Charles NG

Email: chuckngtl@...
 


12. Praise & Brickbats

K Nagesh, Aditya Birla Group

** High Priority **

thanks rajeev, the issue is extremely informative.

regards

K.NAGESH

Email: knagesh@...

Vanka Sita

Thanks for the wonderful newsletter.

Sita

Email: svanka_99@...

Anwita Lal, Chambal Fertilisers and Chemicals Ltd

Dear Mr. Rajeev / Ms.Alka,

I have been a frequent visitor to the website of HREra. I also possess keen interest in going through and learning from the various posted PPTs. However, i have been observing that the PPTs at this website are not being revised with new ppts.

I would appreciate if you could spend some time on my request and get the ppts updated with newer ones to enhance & facilitate our continuous learning process.

I also wish to contribute towards the PPT collection posted on this website and hence i am attaching a PPT on "Building Balance Scorecards". You can post it if it is in the larger interest of the website visitors.

Regards,

Anwita

Email: lala@...
 


Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era and http://geocities.com/bhatnagar_alka
 


13. Aims of HR Era and How to Contribute Articles

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2005 by HREra.com

 


#69 From: "HR Era" <rajeev@...>
Date: Sun Apr 10, 2005 9:32 pm
Subject: Issue # 56, Timeless Classics Series
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 56,       Apr 10th, 2005
 


CONTENTS

1. Moderator's Space

2. Human Resources Management

2.1 Human Resource Planning : Importance, Steps & Actioning - by N Vareta
2.2 Retention Strategies for BPO Industry - by Rajat Joshi
2.3 Organizational Transformation: Summary of Talks in 33rd World Conference of 
      IFTDO
– by RBB
2.4 Why Employee Satisfaction Surveys and Employee Exit Surveys Make Good
      Sense
- by Martin Day

2.5 How Our Brains Can Act As Barriers To Innovation - by N. S. Srinivasan and
      G. Balasubramanian

3. My Lessons in Life - by Azim Premji - received from Barkha Jain

4. Timeless Classics on Self Help : Brief Outlines - by Alka Bhatnagar

Meditations - by Marcus Aurelius

5. Delegation of Responsibility - compiled by Varsha Sarda

6. Presentations on Japanese System of 5 "S"

6.1 5Ssent by Suhas Kulkarni
6.2 Housekeeping and 5 S - sent by S Sampath Kumar
6.3 5 'S' Program - sent by Gaurav Singh

7. Aims of HR Era, How to Contribute Articles.
 


If you like HR Era, ask your
friends and colleagues to subscribe it.
They should  send a blank email to hrera-subscribe@yahoogroups.com
.

 Strengthen this free fortnightly for HR Professionals with more than 6700 subscribers.
 


1. Moderator's Space

The HR Era Executive Committee has 49 members and they are:

Ajit Kaikini, Alka Bhatnagar, Ananda Handoko Hokky SH, Anjli Narwani, Anthony V, Arati Mohanram, Avinash Dey, Binnaz Cubukcu, Devika Varadarajan, Dr. Naeem Mushtaq, Ekta G,
Gaurav Singh, Gita Nair, Gurmeet Singh, Jitha MC, Kinshuk Sunil, Kodeeswaran S,
Kripamayee Samantaray, Li Li Tan, Madhup Srivastava, Manu Srinivasan, Mayank Saxena, Meenapriya K, Monica Kamal, Muralidharan R, Neelima, Nupur Shekhar, Prakash C Verma, Prof. R K Gupta, Rahul Bhimjiani, Rajeev B Bhatnagar, Rajesh Sehgal, Rajesh Tripathi, Ramachandra Nagi Reddy, Ramesh Balasubramanian, Rishbha Bhawan, Sathya Narayanan, Sevgi Gur, Shilpa Surana, Shuchita Garg, Sonia Nair, Soundarraj Agathur, Sujit Sumitran, Sumitra Gopal, Supreet Singh, Surya Prakash Mohapatra, Vareta Nyamupachari, Vinod Kumar, Vivek Kapadia.

With so many HR Professionals volunteering to devote their time as well as work together as a team for developing a community, we should grow. Henry Ford's quote is most appropriate at this juncture:

"Coming together is a beginning,
staying together is progress, and
working together is success."
- Henry Ford

warm regards

Rajeev B Bhatnagar
Moderator , Rajeev@...
 


2.1 Human Resource Planning : Importance, Steps & Actioning - by N Vareta

Vareta strongly feels that HR Planning is mostly avoid by practioners in big and small organizations. In this 6 page article, he defines HR Planningt, brings it's importance, describes the steps involved, and finally talks about actioning on it.

Author: N Vareta

Mr Vareta is Human Resources Assistant, World Health Organization, Brazzaville, Congo. He has done Diplomas & Advanced Diplomas in Personal Management, Training & Development, HUman Resouce Management.

Contact: varetan@...
 


2.2 Retention Strategies for BPO Industry - by Rajat Joshi

In this 7-page article, Rajat gives about 50 suggestions & tips on what HR Managers in BPO Industry can think of doing for reducing attrition. The article obviously rooted in his personal experience in the industry, deep study, & long hours spent documenting them. Click Here to download & read.

Author: Rajat Joshi

An MBA from SCMHRD in 1995, Rajat has 9 years of experience in HR. He is currently on sabbatical. Besides reading extensively and consulting, he conducts Workshops on Business Creativity in B-Schools.

Contact: rajatjoshi@...  , Phone: 9870258896

 

Sharing and Growing

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your articles & contributions to
Alka@... or Rajeev@...
 


2.3 Organizational Transformation: Summary of Talks in 33rd World Conference of IFTDO – by RBB

The Conference was attended by over 1200 delegates from 32 countries in 5 continents. There were 133 speakers. 

Here are summaries of 2 more talks on Organizational Transformation. Both talks are by senior executives who have themselves lead huge transformations.

Mr. R.V.Shahi, Secretary, Ministry of Power, Government of India on Leading Organizational Transformation in Power Sector

Dr. Chandan Mitra, Managing Director, The Pioneer Group on Leading Organizational Transformation

These, alongwith Mr. Damodaran's talk, were the best examples of sharing personal experience amongst the 20 talks that I heard in the Conference.

Click Here to download / view.

[Credit for all inaccuracies is mine - Rajeev.]
 


2.5 Why Employee Satisfaction Surveys and Employee Exit Surveys Make Good Sense - by Martin Day

In a competitive world with the need for businesses to be more streamlined and productive, a company can often find itself with a workforce working under pressure resulting in low moral and high staff turnover. The benefits of a company having a highly motivated workforce can be considerable and the two goals of having a workforce that is both motivated and productive should not be regarded as being mutually exclusive to one another.

Left unattended employers run the risk of alienating their employees, events can cause employee frustrations to boil over resulting in employers finding themselves on the back foot, faced with a problem that cannot be ignored.

Ideally employers would take time to understand the needs of their employees and learn from their experiences of working on the front line, but employers are often themselves tied up day to day fighting their own fires.

By automating much of the intelligence gathering process and providing the findings in a format that can be readily analysed, online surveys provide employers with an efficient, effective and low cost method to help achieve a pleasant working environment, where staff satisfaction and productivity is high.

Dissatisfied & Unproductive

The are many reasons why employees may be dissatisfied with their job and more often than not staff frustration is channeled into a demand for higher salaries and less hours. Employers who tackle these issues head on, making it all about salary and hours, will often find themselves dealing with the symptoms and not the root cause.

It’s not about Money

The following are common barriers to achieving productivity, none of which are likely to be resolved by increasing salaries or reducing hours:-

• Inadequate training
• Out of touch management
• Out of date working methods
• Lack of proper tools and equipment

Many studies have shown that salaries are rarely the number one priority of employees and providing an employer is paying market rate they would be fundamentally wrong to think that paying higher salaries is the answer to all employee problems.

Take the case of a single mother who is juggling a full time job with the need to look after two children. Out of frustration she may demand more money so that she feels that she is able to cope where a better solution, for both her and the company, may be more flexible working hours.

It is About Communication

It is important for any company to encourage communication. Company's that make communication between personnel and management difficult, or take the view that if personnel have a problem they will say something, can often delude themselves into thinking their workforce is content when it is not. It only takes one small problem and one disgruntled employee to feel aggrieved for an entire workforce to develop a destructive ‘them and us’ attitude.

Improving Communication

One to one meetings between employer and employee would be ideal but in practice only practical for very small businesses.

Regular meetings between management and worker representatives are good in theory but they often become talking shops and can begin to loose their edge as the participants become familiar with one another and the forum runs the risk of being hijacked by the more extrovert personalities.

Suggestion boxes are useful but can be viewed as token efforts by management as they wait for personnel to highlight a problem.

Newsletters can be a positive step, but their purpose is generally to inform and not discuss issues.

Keeping the Initiative

An employee satisfaction survey run on a regular basis is able to ask each employee specific questions and represents a pro-active management initiative where the whole workforce can be consulted on various issues. Surveys are able to provide a level playing field between the quieter and more vocal employees.

Consultation should not be seen as a sign of weakness, a confident manager will take counsel from all quarters before making a decision. By issuing a survey and keeping the initiative the employer is able to tackle problems from a position of strength as opposed to waiting for problems to fester and then develop out of proportion.

Small problems left unresolved can lead to a situation where a minor problem might break the camels back and the workforce mood change from positive to negative over night.

It’s Quick and Easy

For the majority of companies online surveys represent a proactive and low cost solution. They are quick to design and for many companies, where the majority of personnel have desktop computers, they are quick to deploy direct to the individual.

In situations where individuals do not have personal access to a computer there are still many options available to implement the online survey solution such as giving access to a shared computer, operator input or, as a last resort, a hardcopy survey.

Job Satisfaction

There are many elements that go towards providing an employee with job satisfaction, from the working environment, working methodology, working ethos, company ethics to having good and effective management. Job satisfaction brings benefits through improved motivation and productivity from a workforce that feels that they are treated as individuals and not a commodity item.

Inform and Educate

An online survey can also be used to educate and pass on to the workforce important information, the ‘message’ is consistently delivered and does not suffer from the Chinese whisper phenomenon where a message can be distorted as it is handed down.

An online survey can explain a difficult situation and get valuable feedback from the employees as to the best solution. It is rare in this situation that the workforce would appear negative and more likely that they will feel informed and empowered that might in itself turn a potentially negative problem into a positive challenge that unites the workforce.

Exit Surveys

Exit surveys are an excellent way of ensuring that when personnel leave an organisation they are leaving for the right reasons and not due to reasons that if appreciated earlier could have been addressed and resolved by management. Although identifying a problem may not prevent a person leaving it could solve an unappreciated issue that may, if left unchecked, result in other key personnel also leaving.

Analysing the Results

Having consulted the workforce with an online survey the results are available for instant analysis. Common and specific problems can be easily identified and brought to the attention of senior management who will then have the opportunity to address the issues that have been raised.

Summary

Used regularly online surveys represent a simple and productive method of taking the pulse of an organisation and an easy way to establish a two way communication channel between employer and employee with the results providing management with vital, accurate and significant information.

For a Sample of Surveys

Sample Employee Satisfaction Survey

http://www.surveygalaxy.com/surPublishes.asp?survey_id=1163 

Sample Employee Exit survey

http://www.surveygalaxy.com/surPublishes.asp?survey_id=1165 


Author:  Martin Day

Martin Day is a Director of Survey Galaxy Ltd, a web site that allows anyone to create, design and publish online surveys. For more information please visit http://www.SurveyGalaxy.com 
 


2.5 How Our Brains Can Act As Barriers To Innovation - by N. S. Srinivasan and G. Balasubramanian

The message of this complex looking article is simple. Authors say that Innovation is crucial for organizational survival & growth in today's demanding world. However, innovative ability reduces continuously overtime because of a biological process in the brain - called "reward mechanism." This happens both at individual as well as organizational levels.

Constant innovation depends on training / provision of knowledge about innovation to individuals and fostering an organizational culture that stimulates & sustains higher level mental abilities. Authors provide training & mentoring in this area. Click Here to download & read.

Authors : N. S. Srinivasan and G. Balasubramanian

Contact: nss@...  , bala@...
 


3. My Lessons in Life - by Azim Premji - received from Barkha Jain

Famous & inspiring address by Azim Premji, Chairman, Wipro Corporation, in the "Shaping Young Minds Program" (SYMP) organized by AIMA and BMA on Feb. 9, 2004 in Mumbai.

Received from Barkha Jain

Contact: barkhajain2001@...
 


4. Timeless Classics on Self Help : Brief Outlines - by Alka Bhatnagar

Meditations - by Marcus Aurelius

Alka will be preparing brief outlines of the best books on self help. These aim is to let you find whether the book is to your personal liking. Click Here to download and read the outline.

Luckly this particular book is available in full-text at following links as free download.

http://classics.mit.edu/Antoninus/meditations.html

http://www.fordham.edu/halsall/ancient/marcuaurelius1.html
 


5. Delegation of Responsibility - compiled by Varsha Sarda

Tips you can post in your work area to remind yourself about this important leadership skill. Compiled by Varsha for participants of her project on 360 Degree Feedback.

Click Here to download.

Compiled by: Varsha Sarda

 

Contact : varshsarda@...

 


6. Presentations on Japanese System of 5 "S"

6.1 5Ssent by Suhas Kulkarni

Brief intro to 5S, describes each S, advantages, and whetre it can be applied. 15 Slides, 68 KB.

Contact:  k.suhas@...

6.2 Housekeeping and 5 S - sent by S Sampath Kumar

Housekeeping is more than  cleanliness, intro to 5S & each S, emphasises the role of top management, middle & line management, and employees. 26 Slides, 276 KB

Contact: Audco India Limited, Chennai . sskr@...

6.3 5 'S' Program - sent by Gaurav Singh

Detailed presentation, ready for use to give training on the subject. 34 Slides, 113 KB

Contact: gaurav_singh12@...
 


Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era and http://geocities.com/bhatnagar_alka
 


7. Aims of HR Era and How to Contribute Articles

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2005 by HREra.com

 

#68 From: "HR Era" <rajeev@...>
Date: Tue Mar 8, 2005 7:44 pm
Subject: Issue # 55, First Step of Executive Committee
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 55,       Mar 8th, 2005
 


CONTENTS

1. Moderator's Space

2. Human Resources Management

2.1 Organizational Transformation in UTI and IDBI – by Mr. M Damodaran
2.2 Competency Concepts - by Sonia Nair

2.3 The Wonder Of Dabbawallas Unfolded - sent by Sonia Nair
2.4 Independent Contractors vs. Microsoft  - sent by Tan Li Li
2.5 Enabling Organizational Transformation - sent by Gaurav Singh

3. Guiding Principles of Staying Afloat in a Changing World - by Azim Premji - sent by Gaurav Singh

4. Self Improvement

4.1 Fish Philosophy - sent by Sonia Nair
4.2 Lessons in Leadership : The Lagaan Way - sent by Sonia Nair
 

5. For Your Information

5.1 Call for Papers: 2005 ARTDO International Management and HRD Conference
5.2 Inter-collegiate Debate on HR, 12th Mar 2005, Chennai

5.3 Training Programs (India)
5.4
Best HR Jobs (India)

6. Aims of HR Era, How to Contribute Articles.
 


HR Era is a
free fortnightly for HR Professionals with more than 5800 subscribers.
Your
friends and colleagues can also subscribe it by
sending a blank email to hrera-subscribe@yahoogroups.com
.
 


1. Moderator's Space

This 55th issue of HR Era is solely and exclusively based on contributions received thru HR Era Executive Committee Members.

The Executive Committee (EC) has many many roles, including the above. I feel happy that EC's interaction has produced the first result. Chinese say that the longest journey is begun by a small step. The EC taken a first step.

Thanks for the warm response to invitation for joining the Executive Committee. The membership of EC has increased from 4 to 44.

At this juncture, I pray to God to give all of us the dedication & imagination required for making a significant contribution to the practice of Human Resource Management thru HR Era.

warm regards

Rajeev B Bhatnagar
Moderator

Rajeev@...
 


2.1 Organizational Transformation in UTI and IDBI – by Mr. M Damodaran

[Summary by: Rajeev B Bhatnagar from speech made by Mr. Damodaran at 33rd World IFTDO Conference. The Conference was attended by over 1200 delegates from 32 countries. Credit for all inaccuracies and mis-interpretations is mine - RBB.]

An Outstanding Professional

Presently Mr. Damodaran is Chairman, Industrial Development Bank of India, the apex bank in India for industrial finance.

He has substantial experience in managing large financial institutions facing crisis. A serving bureaucrat in Govt. of India, he moved to Reserve Bank of India, where his brief was to supervise the turnaround attempts of three large banks which were “weak.” Two of the three, UCO Bank and United Bank of India, have recently posted profits.

In 2001, he became Chairman of UTI (Unit Trust of India), India largest mutual fund, which was passing thru it’s worst crisis. Then UTI was managing assets exceeding US $ 16 billion (INR Rs. 750 billion) and around this time, the previous chairman of UTI was put in jail in connection with alleged misappropriation of public funds.

In 2003, after dealing with the UTI crisis, he became the CMD of IDBI, which is his current role.

About Transformation

Mr. Damodaran’s talk was also based on his personal experience of transforming large organization like Unit Trust of India.

• He also said that change and transformation are not same. Change can be incremental whereas transformation is all encompassing.
• General impression is that only the sick or weak organizations need transformation. Truth is that even healthy & strong organizations need transformation otherwise they tend to fall into difficult & bad times.
• Unfortunately transformation in organizations takes place only when its existence if threatened and challenged ( rarely happens proactively).

He said he had seen such transformation in last 10 years.


Overall Guidelines for Implementing Transformation

All organizations have products, processes and people. For transformation we

• have to focus on people, people and people.
• clearly need to bring a new leadership. You cannot have leaders who have been part of the problem.

Mr. Damodaran said leaders have some common attributes, which are same irrespective of time and countries. They also have some specific attributes, which are specific to the organization which they are leading. Then he went to describe the general attributes.


Attitudes & Characteristics that Help Transformation

The new leader who comes to transform an organization should have certain attitudes and characteristics which Mr. Damodaran described as under:

1. New Leader should have an open mind. He cannot be carrying ideological baggage or informational baggage or past learning baggage. If people perceive him having fixed solution they may not respond to his call of transformation.

2. When the new leader enters to transform an organization, he faces a several pitfalls. First set of people to reach you are those who have been part of the problem. The second set of people reach you are those who tell that whatever your predecessor did till yesterday was wrong. Neither of them are correct and you must give a clear message that they should give an authentic information.

3. Don’t deal with papers, deal with people. Identify the change agents, empower them, incentivize them and hold them responsible.

4. Get constructive devils advocate of organization to work under you. Since you are new, you do not know the nature and culture of the organization – perhaps not even the industry.

5. Mr.Damodaran has pointed out that many years back he dramatically saw two leadership styles. He saw a British Army contingent where the leader walks 20 steps ahead of the boys. The other was in the Australian Army contingent where the leader was one amongst the boys. He said, in today’s world one has to be one amongst the boys to bring about transformation.

6. You have to get some quick wins by taking some decision and getting them implemented. You have to make clear & emphasize that you are the boss.

7. After a dispassionate analysis of the situation, you have to move to passionate implement of the solution.

8. Do not bring any outside consultants immediately. This sends a message that no one within the organization can solve the problems. It also gives the impression that you do not really have the solution. Every organization has enough wisdom within it to find what is needed and you have to find them. At some later times, outside consultant can be involved.

9. Mr. Damodaran said that one big point he has kept for mentioning in the last. We have to have continuous communication with external as well as internal stakeholders. The attitude that I will talk to stake holders after I have fixed things is not workable. Stakeholders do not wait.

10. Do not fix the people. Focus on fixing the problems. Do not do postmortem. In postmortem you are dealing with the dead, in transformation you are dealing with the live people.

11. Finally pray that you succeed in transforming the organization because even if you have done everything outlined above, there are no guarantees.


Guaranteed Success

Mr. Damodaran gave an example of a man who went to doctor and asked: “I want to live long. What should I do?”

Doctor said do not smoke, do not drink, do not eat sweets and fried things. Exercise daily. Do not stress yourself.

The person asked “Will I live long?”

Doctor replied, “No, at least it will seem very long.”

Mr. Damodaran emphasized that just like that long life cannot be guaranteed by following all the right rules, so also success in transformation.

 

Sharing and Growing

Writing what we learn thru reading or experience sharpens our own understanding of the subject. Publishing it makes us known amongst fellow HR professionals and makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to
Alka@... or Rajeev@...



2.2 Competency Concepts - by Sonia Nair

Here is a brief note [ 3 pages] on application and use of competencies in managing Human Resources. Click Here to download this article.

Author : Sonia Nair

Contact:

 


2.3 The Wonder Of Dabbawallas Unfolded - sent by Sonia Nair

Can a workforce with average education of 8th Grade / Standard own & run a business at six sigma quality level?

Well Tiffin Box Supplier's Association in Bombay (India) has achieved this. There name finds an entry in Guiness Book of World Records and are registered with Ripley's Believe It on Not.

Click Here to know a more about this organization which would be the dream of every industrialist and aim of every HR professional.

Presentation: 25 Slides, 275 KB

Sent by : Sonia Nair
 


2.4 Independent Contractors vs. Microsoft: Don't Treat Contractors Like Employees - sent by Tan Li Li

An interesting article for sharing. Microsoft, USA, took some Independent Contractors but actually treated them as employee. The law caught up with them. Read the interesting case at following link:

http://www.keepmedia.com/ShowItemDetails.do?ema_id=100522&item_id=676838&oliID=176

regards

Tan Li Li

Email: lltan@...
 


2.5 Enabling Organizational Transformation - sent by Gaurav Singh

This presentation gives a theoretical framework of  concepts in Organizational Transformation. Click Here to download.

Presentation: 9 Slides, 45 KB

Sent by : Gaurav Singh

Contact : gaurav_singh12@...   , 9810578250

 


3. Guiding Principles of Staying Afloat in a Changing World - by Azim Premji - sent by Gaurav Singh

A very inspiring, interesting and thought provoking speech by Azim Premji at the 37th Annual Convocation 2002, IIM, Ahmedabad, ......... Click Here to read.

regards

gaurav......

www.divyajyoti.org
Contact :
gaurav_singh12@...  , 9810578250
 


4.1 Fish Philosophy - sent by Sonia Nair
 

This presentation on FISH! Philosophy outlines 4 principles which help us to "catch the energy and release the potential" in us. This philosophy is being used by hundreds of organizations in 28 countries to become alive, engaged & more profitable. Click Here to download.

Presentation: 15 Slides, 326 KB

Sent by: Sonia Nair

Contact: soniaknair@...

 

 


4.2 Lessons in Leadership : The Lagaan Way - sent by Sonia Nair

"Lagaan," a recent Hindi movie, won wide appreciation, many awards and box-office success. It is set in times when the British ruled India. A young Indian boy accepts a bet with a representative of the British crown to play and win a cricket match, which was a game unknown to the Indians. On winning, their tax for three years would be waived.

The story shows how the young boy is able to motivate, inspire, gathers the support of the villagers so that they learn cricket and win. Here are lessons on leadership from the story. Aamir Khan is the producer and hero of the movie. We have received this excellent presentation on leadership a second time. Click Here to download.

Presentation: 24 Slides, 54 KB

Sent by: Sonia Nair

Contact: soniaknair@...
 


Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era and http://geocities.com/bhatnagar_alka
 


5.1 Call for Papers: 2005 ARTDO International Management and HRD Conference

Philippine Society for Training & Development is hosting the 2005 ARTDO International Management and HRD Conference from September 7 to 9, 2005 in Manila (Phillipines). They have given a call for papers.

There is provision for free accommodation for those presenting papers.

Details can be had from Maribel Aglipay, Email:
aglipay2001@...
 


5.2 Inter-collegiate Debate on HR, 12th Mar 2005, Chennai

Sir / Madam,

‘HR Innovators’, the most happening and active Yahoo HR E-Group based @ Chennai and Tamil Nadu Institute of labour Studies & ICFAI Business School invites budding HR professionals from the Management colleges in India to participate in the “CROSS FIRE-A battle of wits”- Inter-collegiate debate to be held on 12th March, 2005 (Saturday) at 10.30 a.m. to 4.00 p.m. at ICFAI Business School, No. 151, ( Old No. 90), Llyods Road, Royapettah, Chennai- 600 014.The

Each college is allowed to field a team of two participants, one to speak FOR and the other to speak AGAINST the topic and each speaker will get 5 minutes. The team has the liberty to pick any one of the topics given below:

HR – Process or People oriented
HR Prodigies – Are leaders born or bred?
HR - a boon or bane in the board room


There are attractive cash prizes to be won.
1st prize – A cash aware of Rs.5,000.00
2nd prize – A cash award of Rs.3,000.00

Participation certificates will be given to all the competing teams. A registration fee of RS.300/- per team has to be paid in the form of Demand Draft in favour of “HR Innovators” payable at Chennai.

Please confirm your participation by filling in the attached response sheet along with the DD and send it to the following address on or before 8th ,March, 2005. HR Innovators, C/o. Sathyam Cinemas, No.8, Thiru-Vi-Ka Road, Royapettah, Chennai – 600 014, Ph : 044 28518292, Mobile: 0 98 413 41361. The participation is limited to 25 teams only.

The teams and all the audience are also invited for a special Movie show on 13th March, 2005 at the Sathyam Cinemas. In case of any further clarification, please feel be free to get in touch with us. The invitation and Brochure is also enclosed along with for your ready reference.

For HR INNOVATORS

Roy.J.George

09840356207

 


5.3 Training Programs
(India)

Building World Class Organisation Though HR, 11th-12th Mar 2005, Mumbai

Bombay Management Association's HR Conference will held at the Intercontinental Grand Hotel, Mumbai.

For details please contact

i] Ms. Smita Sen Email: Smita.Sen@...

ii] Bombay Management Association; 9 Podar House, Netaji Subhash Marg, ‘A’ Road, Churchgate, Mumbai 400020. Tel : 2204 7650 / 9698 ; Fax : 2202 4743 ; E-mail : bma@...; website: bma-india.com
 


5.4 . Best HR Jobs (India)

Learning & Development Specialist & Management Trainee, Capgemini India, Mumbai

Capgemini is one of the world's largest providers of Consulting, Technology and Outsourcing services, having global revenues of 6.3 billion Euros. The company helps businesses implement growth strategies and leverage technology and employs approximately 60,000 people across 30 countries. Capgemini India (http://www.in.capgemini.com) has presence in Mumbai and Bangalore, with a combined strength of more than 2000 employees and ambitious growth plans.

Our HR mission is to be an employer of choices, providing our people with a wide range of career opportunities and a chance to develop top professional talent. We believe that the role of the HR team is to manage and enrich relationship with employees, which is why we are called the People Relationship Management (PRM) department. Recognising our efforts in building an employee-friendly organisation, we have recently also been honoured with an award for HR Excellence by Hindustan Times.

To enhance our PRM team, we are looking for candidates for the following functions:

Learning & Development: MBA in HR with 2-3 years’ experience in HR, preferably with experience in the training function in professional organizations.

Management Trainee: MBA in HR (2005 batch) from reputed institutes.

Both positions are located in Mumbai. Interested candidates may write to me at renu.vijayanand@... with your detailed resume.



Regards,

Renu
 


6. Aims of HR Era and How to Contribute Articles

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2005 by HREra.com

 

#67 From: "HR Era" <rajeev@...>
Date: Sun Jan 23, 2005 8:19 pm
Subject: An Invitaion to You from HR Era
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Info # 2,       Jan 21st, 2005
 


CONTENTS

1. Invitation To Join HR Era Executive Committee

2. Healing Power of Laughter - by Mike Moore

3. Southern Regional Conference  - NIPM (India)

4. Aims of HR Era, How to Contribute Articles.
 


HR Era is a
free fortnightly for HR Professionals with more than 5700 subscribers.
Your
friends and colleagues can also subscribe it by
sending a blank email to hrera-subscribe@yahoogroups.com
.
 


1. Invitation to Join HR Era's Executive Committee

Dear Friends,

HR Era has now become the largest newsletter in yahoogroups (worldwide) for HR professionals with 5700+ members. Last 3 years' journey to this stage has been exciting & tough.

The Future is even more exciting!

For faster growth of HR Era, it is essential that leadership is shared. For this purpose, we 
invite members to join the Executive Committee of HR Era.

The Executive Committee (EC) will evolve, guide, and execute the future development of HR Era newsletter as well as website. In the EC we are looking forward to have members who will lead HR Era's efforts in

  • different countries across the world

  • different cities in India

  • different specializations of HR & OB (e.g. recruitment, performance management, competency mapping, training, elearning etc. etc.)

  • different categories of HR Professionals (managers, students & researchers, professors & teachers, consultants)

  • different organizations

  • different educational institutions

  • different operational areas of HR Era (running the newsletter - e.g. editing, writing contents, taking interviews or running the website - e.g. developing the knowledge bank, running the HR Jobs page etc.)

There are only two requirements for joining the Executive Committee

  1. You should be an HR Professionals (HR students real serious about HR Era included)

  2. You should be willing to spend a minimum 30 minutes per day for activities connected with HR Era. In other words commitment to devote 3 hours / week to this professional activity is a must.

We can say from experience that the time you devote to HR Era will help you in your personal growth as an HR professional & as a manager.

Now if this idea excites you please send a brief about yourself to any of us.

warm regards

Rajeev, Murali, Jitha, Alka

PS:

If you do not have a brief, please email your resume. It could help us to suggest the area which you could lead. Let us know your area of interest / preference in which you would like to contribute in Executive Committee. The EC will interact over email initially. As we go along, we will define & evolve each Executive Committee member's role.


Emails:

Rajeev B Bhatnagar    : rajeev@... 
R Muralidharan           : rammuraly@... 
Ms. M C Jitha            : mcjitha@... 
Ms. Alka Bhatnagar   : alka@... 

 


2. Healing Power of Laughter - by Mike Moore

In this brief ebook, Mike tells us that humor can reduce stress, improve morale, promote wellness at work, home and play.

He points that humor synergizes with appreciation & praise. Also gives many hints on practicing humor.

I am often reminded of truth in Mike's words by the very real life presence of a colleague in my office. Would you like to know her name? Well ......

Look around yourself. You will also find a person who always spreads laughter & cheer. To download this ebook Click Here .

 

Sharing and Growing

Writing what we learn thru reading or experience sharpens our own understanding of the subject. Publishing it makes us known amongst fellow HR professionals and makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to
Alka@... or Rajeev@...
 


3. Southern Regional Conference of NIPM (India); Feb 4th - 5th, 2005; Chennai

The Chennai Chapter of National Institute of Personnel Management is organizing it's Southern Regional Conference.

The conference theme is HR Strategies for Business Excellence. It will focus on

Sub-Themes Speakers
CEO's Perspective on HR Competencies for Business Excellence. Mr. CK Ranganathan (CMD, Kavincare)
Mr. Adhiraj Sarin (MD, Tube Investment of India Ltd)
Mr. L Ramakumar (Pres. & Dir., Fenners India)
 
Strategic HR - Imperatives for Business Excellence Mr. Eric Paul Rajendran (Grp VP-HR, CK Birla Group)
Mr. G Ramesh (VP-HR, Hyundai Motors India Ltd)
Mr. K Krishnamurthy (Retd Chief Secretary, GOK)
 
Talent Acquisition & Retention Strategies Mr. S Ganguly, (GM-P&HRD, Larsen & Toubro Ltd)
Mr. BS Ravi (Head-HR, MS Group, Satyam)
Mr. P Nambiappan (VP-HR, Royal Sundaram)
 
Strategies for Business Excellence - Beyond Profits Mr. Dileep Ranjekar (CEO, Azim Premji Foundation)
Mr. R Ramanathan (MD, Mahindra Holidays & Resorts)
 

Delegate Fees:

Rs. 1000/= for students
Rs. 1500/= for retired professionals
Rs. 2000/= for other delegates

Payment:

May be made by crossed cheque or DD in favor of National Institute of Personnel Management, payable at Chennai, India. It may be send to following address

The Hon'y Secretary
National Institute of Personnel Management
3E, 3rd Floor, Kasturi Apartments,
JP Avenue; Radhakrishna Salai; Mylapore;
Chennai - 600 004

For More Details:

Email: Nipmcc@... Fax : +91-44-2811 5599
 


Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era and http://geocities.com/bhatnagar_alka
 


4. Aims of HR Era and How to Contribute Articles

Aims of HR Era:

It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:

Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2004 by HREra.com

 

#66 From: "HR Era" <rajeev@...>
Date: Sun Dec 26, 2004 6:10 pm
Subject: Issue # 54, Tips on Training
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 54,       Dec 26th, 2004
 


CONTENTS

1. Moderator's Space

2. Human Resources Management

2.1 Ten Tips to Designing Training - by Jim M. Allen, USA
2.2 The Ten Traits of Terrific Trainers - by Jim M. Allen, USA
2.3 Adversity Quotient
- by Vinod Bidwaik
2.4 Objective Definition of Resilence
- NS Srinivasan, G Balasubramanian
2.5 Gist of Court Cases (India)
- by Ms Adhilakshmi Logamurthy

3. Tomato Soup for the Soul - sent by MPKPER

4. Self Improvement

4.1 Can You Read Minds? - by Dr. Naeem Mushtaq, Pakistan
4.2 Ten Steps to a Perfect Reputation - sent by Rakesh N Sahay
4.3 How to Tie a Tie? - sent by S Sampath Kumar

5. New Members

Dr.Kavita B. Sood, Principal & Director, Vivekanand Institute of Hotel & Tourism Management, Rajkot, India

6. Members Wanting to Reach You

Dr Raju Chandrasekar, Ex-Advisor to the United Nations

7. For Your Information

7.1 Fellow and Associate Programs of AHRD
7.2 Training Programs (India & Singapore)
7.3 Best HR Jobs (India)

8. Aims of HR Era, How to Contribute Articles.
 


HR Era is a
free fortnightly for HR Professionals with more than 5800 subscribers.
Your
friends and colleagues can also subscribe it by
sending a blank email to hrera-subscribe@yahoogroups.com
.
 


1. Moderator's Space

HR Era team wishes a Very Happy and Prosperous New Year  to all our members.

Steven Covey's new book on 8th Habit has come out. Can any member make a brief on it and send us sharing in HR Era?

If anyone wishes to share feedback about Kathy Paauw's free online course on Leadership Development carried in last issue, please email us for benefit of other members.

Rajeev B Bhatnagar
Moderator

Rajeev@...
 


2.1 Ten Tips to Designing Training - by Jim M. Allen

Developing training on specific processes or procedures in your company? The following points will help you design a fun and effective program.

1. Keep it 'lean and mean.'

You want your training to be just long enough to teach the participants what they need to know, no longer or shorter than that. Figure out exactly what that information is and build your training course around that.

2. Choose the best format to deliver the training.

Can a simple 1-hour lecture do the job? Or do you need to record the class on videotape? Does it need to be 1-on-1 training or classroom training? For every different subject there's going to be a different need, so consider them all before choosing one.

3. Remember different people learn different ways.

Some people learn better by simply reading, others need to hear the information, many need visual examples, and most people need a variety of all of these in order to retain the information. As you create your class, figure out how to provide the same information in these different ways so that more people will get it.

4. Make it interactive.

The straight lecture-only type classes will rarely get the job done these days. The old pedagogical "I talk, you listen" style of teaching doesn't result in a lot of knowledge gain by the student. Work on exercises, drills, and role-plays that get the student involved in the class and help them learn by doing.

5. Keep it light.

In a classroom environment, humor almost always helps. People retain more and learn more if they are relaxed and having fun. Even the most serious training programs benefit from a good dose of humor. Just make sure it's appropriate.

6. Hold the training in the proper environment.

It's hard to learn if you're uncomfortable, regardless of how good a course may be. Find the perfect place to conduct the training. That should be someplace with adequate lighting, seating, heating  /air conditioning and minimal distractions (preferably none at all).

7. The content expert may NOT be the person to teach the class.

Any trainer can tell you, just knowing the information of a course doesn't mean you can teach it. Find someone who knows the information and can present it in an interesting and entertaining way. If there's nobody like that, hire a professional trainer or speaker to come in and be the "MC" of your training and to help liven up the event.

8. Create an environment of "academic freedom."

Let the students know that the purpose of the training is to give them information they need to do their jobs. Let them know that it's ok if they ask questions, challenge (within boundaries) the instructors and material, don't grasp everything right. What's important is that everyone in the class gets the opportunity to get the information.

9. Provide them with all the information already written down.

Make it easy for the students to focus on the information being given, not on trying to take notes. Have all of the information written down and give it to them. Some students will always take notes no matter what you do, the rest will appreciate being able to sit back, relax, and learn!

10. Follow up... but not too soon.

Get feedback from the students on all aspects of the training. Ask what they liked and didn't like. But don't make it the last activity of the training itself. Wait a day or two and send them a questionnaire. Make it possible for them to submit their comments completely anonymously. Some students just can't bring themselves to saying something negative if they know that you know who said it. Take all the pressure off of them, but get their input.

Author: Jim M. Allen

Jim Allen is a professional life coach, speaker, and writer. Get more great ideas in you email every week by subscribing to Jim's weekly newsletter, THE BIG IDEA, by sending a blank email to: mailto:Subscribe@... (©2001 Jim Allen & CoachJim.com ALL RIGHTS RESERVED)
 

Sharing and Growing

Writing what we learn thru reading or experience sharpens our own understanding of the subject. Publishing it makes us known amongst fellow HR professionals and makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to
Alka@... or Rajeev@...


2.2 The Ten Traits of Terrific Trainer - by Jim M. Allen

They know their stuff: The best trainers are intimately familiar with every aspect of the material they are presenting. They know what's in their handouts, brochures, and trainee materials.

They know what they don't know: Great trainers are also very aware of and honest about what they don't know. Just ask them and they'll tell you... they will also work very hard to help you find the answer.

They can train around the weak spots: Even the best-designed training materials will have some weak areas. Good trainers can spot these and develop ways to work around them.

They don't just train, they "entertain": Top trainers know that you can't teach a sleeping student, so they work diligently to present their information in a manner that keeps trainees attuned, alert, and learning.

They are eminently adaptable: Flexibility is the key to good training. What works for one student may not work for another and trainers know how to adapt their styles, examples, and material to fit the needs of different audiences.

They are time bandits: One key to successful training courses is to start and stop on time. Great trainers can manipulate their material as needed so that they are always on time.

They are masters of their domain:Once in the training environment, the trainer controls everything. To observers, it may seem like chaos reigns, but the talented trainer keeps things moving forward and on-topic.

They have their PhDs in people skills: Regardless of scale, trainers are always interacting with many, many people. The best trainers deal effectively with personalities of all types, from the ultra-shy to the loud-and-belligerent.

They understand that learning is a life-long process: While the course or class they teach may be short, top trainers make themselves available even after the formal training has been completed.

They are constantly improving: Great trainers actively search new ideas, tips, and techniques to improve the quality of their training, their delivery, and their material.

Author: Jim M Allen

Jim Allen is a professional life coach, speaker, and writer. Get more great ideas in you email every week by subscribing to Jim's weekly newsletter, THE BIG IDEA, by sending a blank email to: mailto:Subscribe@... (©2001 Jim Allen & CoachJim.com ALL RIGHTS RESERVED)
 


2.3 Adversity Quotient - by Vinod Bidwaik

[Based  on how a person deals with adversity, he has an Adversity Quotient which classifies him into one of three types - Quitter, Camper, Climber. Contribution of a person to the organization is also hypothesized to depends on his type. I facts, organizations can also be classified into three types. Vinod has also sent a online Questionnaire to measure AQ.  You can download this Questionnaire which automatically calculates the AQ score as well as displays it graphically.

The AQ Questionnaire can be used for Self Assessment, Training on Managerial Effectiveness, Summer Projects on Organizational Culture and perhaps also Organization Development . - Rajeev]

Categories of People based on Adversity Quotient (AQ)

Life, says Dr. Stolz, is like mountain climbing. Fulfillment is achieved by a relentless dedication to ascent, a persistent progress forward and upward, towards one's lifelong mission, despite all 'Adversity'. The success in our work and life is largely determined by how we respond to Adversity, and the measure is called Adversity Quotient (AQ).

There are three categories of people who have different responses to Adversity and as a result
enjoy varying levels of success and joy in their lives.

1. The Quitters

They choose to opt out, cop out and drop out - refusing the opportunities the mountain presents.
They abandon the climb and lead compromised lives. The irony of course, is that as life moves on,
the Quitters suffer far greater pain than they would have, had they attempted the climb. They are
fluent with the language of limitations, quick to find ways things cannot work. They use words
like, can't, won't, impossible, and phrases like 'We've always done it this way', 'Who cares',
'It's not worth it', 'there we go again' etc. At work, they demonstrate little ambition, minimal
drive and sub-par quality. They take few risks and are rarely creative.

Minimally engaged in their work, Quitters are dead weight for any organization.

2. The Campers

These people go only so far, and then say, 'This is as far I can go'.

Weary of the climb, they terminate their ascent and find a smooth, comfortable plateau on which to hide from adversity. It is a common misperception of these people to view success as a specific
destination, as opposed to a journey. Campers unlike Quitters show 'some' initiative 'some
drive', and put forth 'some' effort. They do what is required. It is the baseline of satisfactory
performance that keeps the camper employed.

Over time, campers lose the ability to climb, and feel increasingly threatened by those ascending. They are people motivated by comfort and fear.

3. The Climbers


They are the people dedicated to lifelong Ascent. Regardless of background, advantages or
fortune, they continue the Ascent and embrace challenges.

They are self-motivated, highly driven, and strive to get the most out of life. Climbers tend to
make things happen. Their language is filled with possibilities. They speak about what can be
done and how to do it. The question isn't "if" , but "how " .

Climbers drive towards results and their language reflects direction.

AQ & Organization

AQ applies to teams and organizations in the same way it does to individuals. AQ defines an organization's ability to withstand and climb through adversity. It largely influences agility, resilience and persistence when navigating and creating change. Fueled by the explicit and implicit belief that there must be a better way, high AQ organizations find creative methods to do more with less when up against the wall. AQ can determine an organization's competitive advantage and its ability to persevere through continuous change.

A winning team can have no losers. For organizations to have a high Adversity Quotient, it is crucial that the quality be reflected in the personality of its every employee. An organization's ability to persevere and win thus, begins with the individual.

AQ is what separates Climbers from Campers and Quitters. When the going gets tough, Quitters give up and Campers entrench, while Climbers dig in and ascend.

Click Here to download the test for measuring your Adversity Quotient.

Thanks & Regards

Vinod

Sent by: Vinod Bidwaik

Vinod is Dy. Manager-Personnel & Industrial Relations with Mahindra & Mahindra. He also moderates the "hrgexclusive" egroup in yahoogroups. Contact: BIDWAIK.VINOD@... 
 


2.4 Need for an Objective Definition of Resilence - by N. S. Srinivasan and G. Balasubramanian

A Harvard Business Review article titled How Resilence Works by Diane L Coutudefines 3 essential qualities that people should either possess or develop if they have to be resilient. The 3 qualities are described by her using the subjective terminologies & context of America striving to come out of economic upheaval after 9/11.

To make the definitions more useful in global context, Srinivasan and Balasubrananian define them using neuro-biological parallels in this article.
Click Here to read the article.

Authors: N. S. Srinivasan and G. Balasubramanian

NSS is the Founder Chairman of Mind Over Matter (MOM), Chennai.
GB is a professor at the Institute of Financial Management and Reseach  (IFMR), Chennai


 


2.5 Gist of Legal Cases (India) - by Ms. Adhilakshmi Logamurthy

Click Here to read a summary of recent judgments. Ms Adhilakshmi is a practicing lawyer in Madras High Court, Chennai, India. She will be contributing on legal matters for benefit of HR Era members from time to time. 

Author: Adhilakshmi Logamurthy

Contact:   adhilogu@...  or 90, Additional Law Chambers, High Court, Madras - 600104.
 


5. Tomato Soup for the Soul - sent by MPKPER

The Equation:

7 Glances = 1 Smile
7 Smiles = 1 Meeting
7 Meetings = 1 Kiss
7 Kisses = 1 Proposal
7 Proposals = 1 Marriage
And that 1 Bloody marriage has 7777777777777 Problems.
So beware of the glance!


Exams:

Exams are like GIRL FRIENDS;
1,Too Many Questions.
2,Difficult to Understand.
3,More Explanation is Needed.
4,Result is always FAIL!

Three Feelings:

What's the difference between stress, tension and panic?

Stress is when wife is pregnant,
Tension is when girlfriend is pregnant, and
Panic is when both are pregnant.

Sent by: MPKPER, mpkper@...

 


4.1 Can You Read Minds? - by Dr. Naeem Mushtaq, Islamabad, Pakistan
 
Can you read minds?

Reading minds is easier than you think. Perhaps you've never thought of it, but you read minds of other people, and they read your mind, every day.
How do we do it?
We do it automatically through attitude appraisals. Remember the song, You Don’t Need to know the Language to say you’re In Love? Bing Crosby made it famous some years ago. There’s a whole bookful of applied psychology packed into those simple lyrics. You don’t need to know the language to say you’re in love. Any one who’s ever been in love knows that.
Similarly, you don’t need to know any language to know, any language to say ‘I like you’ or ‘I despise you’ or ‘I think you’re important’ or ‘unimportant’ or ‘I envy you.’ ‘I’m bored’ or ‘I’m hungry.’ People speak without a sound.
How we think shows through in how we act. Attitudes are mirrors of the mind. They reflect thinking. You can read the mind of the fellow sitting at a desk. You sense, by observing his expressions and mannerisms, how he feels towards his job. You can read the minds of salesmen, students, husbands and wives; you not only can - you do.

Attitudes do more than show through. They “sound” through too. A secretary does more than just speak when she says: "Good Morning, Mr. Arjumand’s Office.” In just five words one secretary says, “I like you. I am glad you’re calling. I think you are important. I like my Job.” But another secretary saying exactly the same words tells you: “You bothered me. I wish you hadn’t called. I’m bored with my job and I don’t like people who bothered me.”
We read attitudes through expressions, voice tones and inflections. Here’s why. In the long, long history of man, a speaking language even remotely resembling what we use today is a very recent invention. So recent, you might say, in term of the great clock of time, that we developed a language only this morning. For millions and millions of years, man got by with little more than moans and groans and grunts and growls.
So, for millions of years men communicated with other men by body and facial expressions and sounds, not words. And we still communicate our attitudes, our feelings towards people and things, the same way. Aside from direct body contact, body movements, facial expressions, and sound are the only way we have to communicate with infants. And those young ones show an uncanny ability to spot phony.

Right Attitudes to develop

Attitudes do make the difference. Salesman with right attitude beat their quotas; students with right attitude makes A’s; right attitudes pave the way to really happy married life. Right attitudes make you effective in dealing with people, enables you to develop as a leader. Right attitudes win for you in every situation. Grow these three attitudes. Make them your allies in everything you do.
v       Grow the attitude of I’m Motivated.
v       Grow the attitude of You are important
v       Grow the attitude of Service first.
Professor Erwin H. Schell, one of America’s most respected authorities on Leadership, says, “Obviously, there is something more than facilities and competence that makes for accomplishment. I have come to believe that this linkage factor, this catalyst, if you will, can be defined in a single word – attitude. When our attitude is right, our abilities reach a maximum of effectiveness and good results inevitably follow.”

Author: Dr. Naeem Mushtaq

Dr. Mushtaq is HR Manager in Islamabad Club, Pakistan. Contact:
topperformance2000@...  , topperformance@...
 

 


4.2 Ten Steps to a Perfect Reputation - sent by Rakesh N Sahay

David F D’Alessandro, Chairman and CEO of John Hancock Financial Services, has written a new book: Career Warfare: 10 Rules for Building a Successful Personal Brand and Fighting to Keep It. The book is a guide to managers wanting to reach the top. (D’Alessandro's earlier best-seller was: Brand Warfare).

Click Here to read a review of this very practical book on reaching the top. Rakesh has acknowledged indiatimes.com for this review.

Sent by: Rakesh N Sahay

 


4.3 How to Tie a Tie - sent by S Sampath Kumar

Presentable dressing is an important habit for success. Click Here to learn how you can tie the windsor knot .

Sent by - S Sampath Kumar

Sampath is Manager HR in Audoco India Limited, Chennai.
Contact:
sskr@...

 

5. New Members

Dr.Kavita B. Sood, Principal & Director, Vivekanand Institute of Hotel & Tourism Management, Rajkot, India

Dr Kavita was selected for Woman of Year 1999 & 2000 Award by American Biographical Institute, Raleigh, North Carolina 27622, USA. She was appointed Member of National Minority Commission for Education by HRD Ministry, Govt. of India in 2004.

She is well qualified. And by that I mean she has done B Sc, M Sc, and Ph D in Agriculture
Science. In management, she has PGD in Human Resource Development as well as a Diploma Hotel Management. Besides she has a B Ed and LLB.

She has over 40 years work experience in the field of Research, Teaching, and Administration.
Presently, she is Principal & Director, Vivekanand Institute of Hotel & Tourism Management,
Rajkot, India.

Dr Kavita has presented over 20 papers in national and international conferences. Dr Kavita has expressed her desire to write for HR Era in future.

Contact: kavita_sood7@...

 


6. Members Wanting to Reach You

Dr Raju Chandrasekar, Ex Advisor to the United Nations

Dear All,

Let me introduce myself.

I am Dr. Raju Chandrasekar PhD., interested to speak to people who are interested to do research leading to Ph D in some of the Universities that I am connected with.

While there would be charges for the University tuition and registration etc, for my mentoring I
will not charge any fee. I can mentor up to 10 researchers.

Ph D is a really a prestige and also it shows that you are at the top of the pile of best knowledge that is in your domain. Many times between your equally competent colleague and yourself this could be the only difference .

Please send me a copy of your detailed BIO to evaluate if you want to pursue this.

I also request every one who has the access to post it in the web sites that are devoted to
training and development/ HR and so on.

Thanks.

Dr.Raju Chandrasekar PhD
Ex Advisor to the United Nations

Reply to: Martin Henry at educatedlife@...

[You can view Dr. Raju's impressive CV at http://www.worlddevelopmentfoundation.org/cv.doc  . He is based in Bangalore and has promoted the World Development Foundation. From the website it appears to be a new initiative. He can be contacted at Phone & Fax : 0091-80-2525-5300. E-Mail :outerspace2@...  . I do not know him personally. - Rajeev]
 


Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era and http://geocities.com/bhatnagar_alka
 


7.1 Fellow and Associate Programs of AHRD

Dear Professional Colleague,

Greetings from the Academy of Human Resources Development!

Sub: Announcement of Fellow Program (2005-08) & Associate Program (2005-06)

You might be aware that Academy of HRD is an institution set up by the National HRD Network, India, with the aim "To develop HRD professionals and focus on HRD professionalism". To achieve this mission, we have been engaged in Knowledge generation, Knowledge dissemination and Capacity building. Since 1995, Fellow program has been one of the main vehicles for fulfilling our mission.

Till date 18 students have been awarded the title of Fellow under this program. With the
experience and learnings gained since 1995, Academy has refined and enriched the quality, content and design of the Fellow (doctoral) Program and also launched an Associate (pre-doctoral) program in 2001. Currently over 25 practising HR professionals are pursuing these two programs.

Both the programs aim to prepare the practicing managers and academicians to not only undertake the role of research-analysts and facilitators of change management processes in organizations, but also to enable them to take up research and use it as a tool for better performance and contribute to the knowledge generation in the field of HRD.

Further details are attached for your information. The last date for completed applications will
be January 20, 2005.

For More Details: Visit: http://www.academyofhrd.org  Email to: ahrdad1@...  or ahrdad1@...

Please do not hesitate to contact us with any query.

With warm regards,

Triona Nic Gorain

Program Coordinator, Academy of HRD; 12, Cosmoville Row House; Satyagrah Marg; Ahmedabad - 380 015, India. Ph.26870218/6871341 Fax no.26870681 . Website : www.academyofhrd.org
 


7.2 Training Programs
(India)

“COMPETENCY MAPPING FOR ORGANIZATIONAL EXCELLENCE IN 21st CENTURY”

Salahkaar Consultants

Delhi : 07- 09  January 2005
Singapore 16–18 and 21–23 February 2005

Click here for Details http://www.managementglobal.com/workshop/CompetencyM/main.htm

A recent study suggests that more than 65% of the Fortune 500 companies and since the beginning of the last decade many Indian companies including several MNCs in India have designed or re-designed their HR practices based on competency modeling and mapping.

The actual building of the Competency Models and then its implementation in an organization, has always remained a challenge owing to the fact that the exercise requires not only time and resources but also competent facilitators. Moreover, the approach of developing competency model and its effective implementation differs with organizations. Many organizations have relied on the services of consultants to accomplish this.

Therefore, there is a need for Human Resources and other professionals to understand the distinct approach and the detailed methodologies involved in building Competency Model, Competency Mapping and Measurement tools to be used during the process so that they effectively integrate and implement the contemporary HR practices in their organizations.

The present program launched on popular demand by professionals offers you opportunity of learning Competency Mapping and Psychometrics and other Measurement Tools to be used during the process from the horse’s mouth, so to say, from a team of eminent industrial psychologists / behavioral scientists / HR practitioners who have been contributing to this field for years.

Contact: Mobile : +91 9822198530 (Pune), Mobile : +91 9891296673 (Delhi)
E-mail:
workshops@...

 

INSTITUTE OF HRD
BANGALORE

Presents
A Two days workshop on 
INTERVIEWING SKILLS
For Human Resources & Recruitment Professionals
MUMBAI : January.  7 &  8, 2005,  The Lotus Suites, Andheri-Kurla Road, Andheri (East), Mumbai-59
 
Workshop Particulars:
 
Dates:    January. 7 - 8, 2005(Fri & Sat)
Time:
    9:30a.m- 5:30p.m
Venue:   The Lotus Suites, Andheri-Kurla Road, J.B.Nagar, Andheri East, Mumbai-59
Programme Director : Mr.Siraj, Director, Institute of HRD,
 
Workshop Fee:

For Two or more Nominations: Rs. 4200/- per participant.
For Single Nomination          :  Rs. 4500/- per participant

For more Details Contact : B. Nandini  ( Ph:  080-23436406, 23549645, 51244291 E-mail: ihrd@... )

Regards

J.Reuban


7.2 . Best HR Jobs (India)

Senior HR Positions

Hello there!!!

I am working with People Plus HR consultants, which is a Total HR Out Sourcing organization. I need your assistance. A few leading organizations (Two Telecom companies, One Manufacturing company, One Finance company and Two Service companies) have retained us to recruit HR professionals. The positions are:  

1.      Head of HR of large organization : Post graduate with 20 years of experience. Should have handled entire gamut of HR activity

2.      Senior Manager HR (Generalist role): Post graduate with 6 to 9 years experience

3.      Manager Recruitment for technical position: 4 to 6 years experience

4.      Training Head (Overall training responsibilities- coordination and delivery)

We request you to refer interested HR professionals with proven track record of performance for the above positions. A detailed job profile will be made available to those who respond. Compensation would not be a constraint for the suitable candidate.

Those interested for the above-mentioned positions may please send in their resumes to karan@... mentioning the position for which they have applied and indicating current Cost to Company.

Thanks and Regards

Karan Joshi

Training Manager, IT Company, New Delhi

Hi Folks,
We are a professionally  managed Executive Search Firm.  We have been retained by one of our clients, an IT Organization to recruit the following profile :
 
Job Title : Training Manager
Location : New Delhi
Experience : 7 - 10 yrs in HR (Generalist role) with atleast 2 yrs in Employee Training & Development, OD etc.
Qualification : PG/MBA in HR from a reputed Institute
 
The ideal candidate will be responsible for implementation, administration, delivery and operations of technical and skill-based training programs, practices and procedure to all levels of personnel in the organization.  Works with the Business Groups to assess training needs and requirements; prepare curriculum including the method, media  documentation etc.
 
Interested candidates, please forward your resume in word format to : suj_vinod@...
 
The position will be open only till 10th December.
 
thanks
sujatha
9818889781
 

8. Aims of HR Era and How to Contribute Articles

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2004 by HREra.com

 

#65 From: "HR Era" <rajeev@...>
Date: Sun Nov 21, 2004 9:31 am
Subject: Issue 53, E-Learning
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 53,       Nov 21, 2004
 


CONTENTS

1. Moderator's Space

2. e-Learning : Rhetoric vs Reality - Gautam Ghosh

3. Knowledge, the Universal Differentiator - by Bray J. Brockbank

4. Offering a Free Leadership Development Online Course - Kathy Paauw

5. Re-inventing Your Life - by Anjali Khanna

6. Civility At Work: 20 Ways to Build a Kinder Workplace - sent by Ms Kavita Yadav

7. Beauty Tips from Audrey Hepburn - sent by Vinod K Bhatnagar

8. Training Programs (India)

9. Best HR Jobs (India)

10. Aims of HR Era, How to Contribute Articles.
 


HR Era is a
free fortnightly for HR Professionals with more than 5700 subscribers.
Your
friends and colleagues can also subscribe it by
sending a blank email to hrera-subscribe@yahoogroups.com
.
 


1. Moderator's Space

E-Learning: Gautam gives an intro, Bray gives the indepth, and Kathy offers a complimentary experience. E-learning is destined to change Training and Development in a major way.

I met Anjali in 3rd National HRM Summit in Delhi. She topped in the HR Quiz there.  Next day she graciously agreed write for HR Era. Her article "Re-inventing Your Life" is in this issue. I feel she writes from her personal experience. Don't miss Anjali's article.

warm regards

Rajeev B Bhatnagar
Moderator

Rajeev@...
 


2. e-Learning : Rhetoric vs Reality - by Gautam Ghosh

With the advent of the internet into each facet of our lives, the vowel “e” has permeated all activities of the professional lives, or at least is threatening to. An area that is being impacted ( or promises to be) is Training and Development. This is being done by a phantom called e-learning. In this article I shall try to sift the hype and hyperbole from the truth and the concrete.

The origin of e-learning 

It is quite a maze when we try to figure the roots of e-learning. But its earlier version is the Computer Based Training (CBT) where material was stored on CD-ROMs and was a much needed relief from bulky books. Ever since content (the content which is actual knowledge) was stored in digital form it was amenable to conversion to Web Based Training (WBT) which could be accessed via a browser from any desktop with an intranet or internet connection. 

E-learning, or electronic learning, is the delivery of courses through electronic means. That usually means over the Web but it could also include anything from CD-ROM to satellite transmission. The definition of e-learning is broader than and includes the definitions of online learning, Web-based training, and computer-based training.  

Pre-Authoring Requirements: These are content which are offline and could be converted to WBT. These requirements are taken from the content owners (specifically people who deal with the content and know what learning objectives are needed from the course). These content owners are the testers and validators of e-learning. 

Content Development: This can be contracted out or developed in-house if the expertise and intellectual capital for doing it exists. 

Course Management: This is done by people trained on the e-learning system (also called as Learning Management System) and who know the functionality of the system and can act as administrators. 

External database interface: This is an area that needs to be developed so that external knowledge and learning can flow seamlessly into the system and keep the knowledge repository and base updated. This is an area where maximum work is needed in organisations. 

Delivery: e-learning is delivered through standard software like browsers, collaborative tools like chat and online discussion boards. 

The e-learning models

There are various models of e-learning, and they could be easily represented by the following diagram.

Embedded help/Performance Support Knowledge Mgmt Based   JUST IN TIME
Classroom replication Immersive Solutions   JUST IN CASE
CONVERGENT DIVERGENT    

EPSS, or electronic performance support system, provides employees with the tools and online support they need to get their jobs done without the involvement of another person. What the learner was exposed to in the e-learning environment, he or she now experiences in the real application. There are two types of EPSS systems, embedded and stand-alone.

An embedded system is tied to a corporate application by an EPSS engineer and an application developer. Situations in which embedded EPSS is used include

·          Customer resource management (CRM): A database-driven application that helps customer service reps manage the customer experience. The EPSS portion is a roadmap of steps that the rep needs to perform, such as the order-taking process. A series of wizards or prompts within the CRM application reminds the rep what needs to take place next.

·          Manufacturing process or supply-chain management: A database-driven application that helps plant managers and engineers track inventory or perform supply-chain managment. The EPSS portion presents rules and concepts to the engineer or manager to aid in proper scheduling and decision support.

Stand-alone versions of EPSS are not tied to software applications but nonetheless guide the user through a series of actions that help them complete tasks. Examples include knowledge-based databases used to troubleshoot systems or applications, decision-support applications that ensure that HR processes are followed, and process-flow maps that guide installation technicians.

Online help is a searchable database of step-by-step instructions and another example of an EPSS program. It resides within an application and provides performance support on demand. It doesn't provide reasons or theory; it merely supplies the rote steps required to accomplish a task, much like the familiar Help menu in desktop applications.

Classroom Replication is merely replicating the classroom functions on a virtual level with the help of technologies like streaming video, webcasting, audio and collaboration tools.

Cons

1.     As with all “e” there is hype.

2.     Learning effectiveness might never match the level of classroom for a long time.

3.     Technology barriers like bandwidth will restrict and hamper the effectiveness of e-learning.

4.     It is only suitable for certain type of training needs like :

         Awareness modules

         Technology related subjects like e-mail etiquettes.

5.     It takes a long time to be operationalised.

6.     It will take a lot of time for people like trainers and trainees to get used to this new paradigm of e-learning.

Pros 

It offers tremendous cost savings in the long run for reusability.

It will continue to grow as a percentage of total training expenditure.

It can remove or rather mitigate the non-value added administration tasks that trainers have to do, letting them concentrate on value added work. 

The future 

As mentioned earlier trainers and trainees will need to let go of past assumptions of training and therefore there will be natural resistance of this change. It will push the authority and responsibility of learning squarely in the hands of the learners and will demand more from the trainers too. The demands could be in the form of learning new skills to deliver  training effectively in this new medium. There will be roles for the following three kinds of people because of e-learning

1.     Animation/ Multimedia developers: These will be the people who actually code and programme the e-learning modules

2.     Learning Consultants: These will be people with functional experience of the training and development industry who will act as functional consultants when a Learning Management system like Saba, Docent, Isopia-ILMS is to be deployed in an existing training establishment.

3.     Content Developers: These will be people who will ultimately convert the offline content to content suitable for e-learning and will be Instructional System Designers.  

Let’s get ready to embrace the future of Learning !       

Author: Gautam Ghosh

Gautan, when he wrote this article, was Sr. Executive - e-Learning and KM, Satyam Learning Centre, Satyam Computer Services Ltd. Email: gautamxl@...

 

Sharing and Growing

Writing what we learn thru reading or experience sharpens our own understanding of the subject. Publishing it makes us known amongst fellow HR professionals and makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to Alka@... or Rajeev@...


3. Knowledge, the Universal Differentiator - by Bray J. Brockbank

The critical and differentiating force of countries, organizations, and individuals lies in their knowledge and intelligence and how they use it in the new knowledge economy. Knowledge is the only real asset a company has anymore.

In recent years, the focus of organizational learning and training has shifted from traditional, new employee orientation and personal development seminars to continuous learning and development programs designed and implemented to provide employees with the knowledge resources necessary to successfully fulfill their roles and responsibilities. The goal of the new knowledge economy is to channel knowledge into ideas and use those ideas to create business solutions and competitive advantage. These ideas can then be channeled and used by the organization to thrive in an environment of intense competition, relentless change, and highly educated customers.

Organizations are burdened with channeling knowledge and ideas in the form of training and learning to employees more rapidly, more effectively, and in an even more efficient manner than ever. In an effort to meet these objectives, organizations are seeking to consolidate disparate knowledge and learning technologies into a centralized point of access and management, while leveraging existing investments (legacy systems, resources, etc.) in enterprise infrastructure in order to provide employees with simple, seamless access to knowledge, training and learning.

Solid and intense competition is forcing organizations to implement collaborative solutions that integrate internal systems and leverage existing (legacy) technology to harness the knowledge and intellectual capital that exists in the public domain, while utilizing knowledge and intellectual capital that resides across the organization and among suppliers, partners and customers.

Current Realities

The new economy is fueled by knowledge. Organizations possess incredible intellectual capital. The challenge has been, and continues to be, providing access to that capital and assembling it for development of best practices and collective learning. Once defined marketplaces are melding into one global marketplace. Human capital is now an asset to be scrupulously managed. Learning is a strategic advantage and weapon. Workforce supply is in flux - everyone's a free agent. The world is in a state of rapid-growth and hyper-efficiency - and its all beginning to blur at Internet speed.

In a recent IDC and eWorld survey (www.idc.com, IDC #24788, June 2001), training and education was rated in the top three applications integrated with U.S. organization Web sites. Nearly one-third of U.S. organizations have their training and education integrated with their Web sites. Training and education ranks third in priority (behind customer service and support and customer relationship management.) Over sixty-percent of large organizations are leading the way in integrating education and training with their Web sites - roughly the same as those who planned to integrate knowledge management and materials management into their Web sites.

Learning and training processes are becoming increasingly integrated into strategic organizational processes. Industries rapidly moving to integrate their training and education include: healthcare, government, education, banking, transportation, media, telecommunications, and utilities.

This training and learning comes in the form of e-learning. e-Learning portals offer customization, 24/7 accessibility, convenience and flexibility, cost effectiveness, just-in-time user-centric learning, and centralized management of knowledge

e-Learning Industry

The e-learning industry is comprised of three vendor segments: technology, content and services.

Technology: segment includes learning management systems (LMS), learning content management systems (LCMS), authoring tools, training delivery systems, enterprise resource planning (ERP), application service provider (ASP), live e-learning tools, streaming video, EPSS, testing and assessment tools.

Content: segment includes third-party content providers, books and magazine publishers, enterprises, subject matter experts (SME), government agencies, colleges, universities, schools, training organizations, e-learning portals, IT firms, and system integrators.

Services: segment includes enterprise information portals (EIP), corporate universities, learning service providers (LSP), content aggregators, learning consultants, consulting, professional services, certification service providers, collaboration services, and online mentoring services.

Even though many vendors are "pure-players," some offer "hybrid" solutions. Several vendors market themselves as e-learning portals, end-to-end solutions, blended e-learning solutions, best-of-breed technology, global learning management solutions, integrated learning and management systems, and e-Learning infrastructure technology.

Components of e-Learning

e-Learning components include: learning management system (LMS) or learning content management system (LCMS), content, collaboration, testing and assessment, skills and competency, e-commerce, and Internet video-based learning. A complete e-learning portal represents the total integration of multimedia, instructor-led, and real-time training - in a human, collaborative environment.

When implemented correctly, e-learning portals can help organizations develop and maintain a competitive advantage in the following areas:

  • Recruitment and Selection: the attraction, evaluation, and hiring of new employees.

  • Retention: the retention of intellectual capital (human capital).

  • Learning and Career Development: classroom training, online learning, and other forms of learning activities.

  • Rewards, Recognition, and Response: the recognition of individuals according to their ability to meet/exceed performance expectations as defined by the organization (according to appropriate business goals.)

  • Succession Planning: the identification and development of peak performers with the appropriate competencies and skills needed to advance within the organization.

Defining the e-Learning Portal

There are basically two types of e-learning portals: external and internal. The first focuses on providing access to external learning services. The second focuses on providing access to all learning within the organization. Of course the internal portal may also include use and management of external learning and providers.

Essentially, an e-learning portal is a virtual environment set up by an organization to give users access to knowledge. These portals have also been called e-learning centers, online education centers, internal portals, corporate universities and virtual universities.

A portal is merely a vessel, framework, or infrastructure for training, learning and assessment of knowledge and competency. With the advent of e-learning portals, organizations now have tools to help knowledge workers aggregate, access and navigate through full or bite-sized "learning chunks" or "learning objects" from internal databases, repositories, courses and Web sites. The complete e-learning portal supports the learning cycle with various components of e-learning.

Intelligent Portals

The e-learning portal is an intelligent portal. The portal advises users on what skills and experience they need to advance to other levels in the organization, provide competency maps and assessment, and discussion forums related to essential learning themes - online learning communities. It recognizes what the user knows, certifications earned, experiences, and his ideal learning style.

As e-learning portal technology has evolved, navigation has become more sophisticated, content more relevant, and interfaces more user-friendly and intuitive. Until most recently, e-learning was offered only in the form of full, off-the-shelf, or customized courseware. However, users also need a way to efficiently turn their proprietary knowledge into effective e-learning content through content authoring tools. While general knowledge provides a necessary foundation, proprietary knowledge provides organizations with competitive advantage.

Full-Service e-Learning Portal

The complete or full-service e-learning portal supports the learning cycle with different components of e-learning. Many of these components are foundational to the learning process and are critical in creating a full-service e-learning portal. All components of a full-service e-learning portal are fully integrated with seamless transition from one component to the next.

The full-service e-learning portal is comprised of three stages: assessment, competency and learning evaluation. The assessment phase is composed of components for knowledge assessment, competency assessment, and learning evaluation. The preparation stage contains learning catalog, e-commerce, and enrollment components. The learning phase is comprised of learning activity, expert forum, and community components.

Assessment: assessing the learning needs of a user begins with an evaluation of his knowledge or competencies. This knowledge assessment is then compared with the competencies required for the job.

Preparation: the user makes preparations for fulfilling his learning need through creating a plan from the list of learning activities that would best meet his need.

Learning: the user engages in learning activities to build knowledge and develop competency (from experts forum to community collaboration.)

The learning cycle revolution is accomplished when increased competency is verified through user evaluation. Underpinning a successful, full-service learning portal is the inclusion of a learning management system (LMS).

Portal Technology

Portal technologies supporting open standards can be easily integrated into an organization's existing infrastructure. The portal needs to be operating system - and web server-neutral so that enterprises can host it on the platform of choice. The portal solution should be deployable and accessible across a variety of platforms and devices. With a platform, application, and device independent architecture, the e-learning portal provides optimal flexibility.

A modular approach provides the greatest flexibility and efficiency for building content, collaboration and commerce functionality. Moreover, current business climate and economies demand that enterprise technology have the capability to adapt to changes in the user base, and integrate with the most demanding applications. Many e-learning portals have been built from the ground up to be a true enterprise strength solution. This allows organizations to implement with confidence, knowing that their portal server can accommodate not only thousands, but also hundreds of thousands of users if required.

Next-Generation Portals

The ability to provide mobile, distributed workers organized access to the applications, knowledge, and information they need for sound decision-making has become vitally important for businesses striving to be productive, agile and profitable. The attractiveness of Web-based computing, combined with the need to expedite information access and learning, has fueled adoption of e-learning portals.

Open technology architecture will enable application access on virtually any device, including wireless and handheld communication devices and information appliances, platform independent. Mobile users will be able to move seamlessly from one device to another and receive consistent, personalized learning and knowledge.

Future e-learning portal features coming to market include better process integration, cascading portals, federated portals, business intelligence (BI), and knowledge management (KM). e-learning portals will connect directly and seamlessly with enterprise resource planning (ERP), business intelligence, customer relationship management (CRM) and other mission-critical enterprise systems.

Conclusion

The Internet and Web have marshaled in an unprecedented business and knowledge revolution. A revolution that represents a fundamental shift in the way business is conducted and managed. Over the last quarter century or so, the industrial world has transitioned from being deprived of data to being besieged by it.

With the Internet came speed, connectivity and intangible value - and the ability to "e-enable" all facets of business, including learning, knowledge and performance management. But with the e-enabled organization comes stockpiles of data and information - overwhelming the organization and learner.

e-Learning portals will drive the evolution from the information economy to the knowledge economy. Moreover, new technologies and the power and connectivity of the Internet will enable e-learning technology, content and service companies to develop critical learning resources - revolutionizing the way we mentor, train and learn. e-Learning portals will be portable.

The learning portal will be positioned as an integration and development platform - not a separate standalone application. The continued knowledge revolution will allow the e-learning portal to bring all information into a distinct, consistent, easily used interface while being fully integrated with other enterprise systems.

Author : Bray J. Brockbank

Bray J. Brockbank is a business, technology and marketing consultant for Learnframe, a KnowledgE-Commerce and eLearning infrastructure technologies company. He can be reached by email at bbrockbank@...  . Article dated Jul 18, 2002.

© Copyright 1999-2004  ExpertMagazine.com. Reprinted with permission from ExpertMagazine.com.

 


4. Offering a Free Leadership Development Online Course - by Kathy Paauw

[Kathy is offering a US$ 250 online course free to all of us. She wants to reach out to HR Era members. I am yet to try it out but it is here because the offer is time limited. There is nothing to lose and we may learn something about web-based learning tools.  - Rajeev]


Greetings!

Some of you on this listserv may be interested in the offer below, which I have sent to some of my management-level and HR clients...

Among the challenges many organizations face today include employee performance. I know that you value being able to effectively hire, coach and retain good people for maximum performance. Your ability to attract and retain good people begins with the skill set of the manager or supervisor.


With your permission, I'd like to provide you free enrollment in an online management program for your evaluation as an aid to your organization's management team.
This is the full course, and I am offering it to you at no cost and no obligation. There are four courses included: Managing Performance Discussions, Understanding Behavioral Styles for Managers, Coaching, and Behavioral Interviewing Skills. Each carries CEU credit for successful completion.

The courses can be taken from your PC at your convenience and are each approximately one hour long. Each of the four courses are broken into short segments, so you can fit these between other commitments, if necessary. Our Learning Management System will let you know what lessons have yet to be completed if you need to leave and log back in later.

I have taken these courses myself and can attest to the quality. You might also be interested in hearing what someone else has to say about one of the four courses you'll receive...

“We have received such a positive response to the Understanding Behavioral Styles online training that we would like to request obtaining access for our newest, new hires. Also, we would like to discuss the logistics of arranging for Understanding Behavioral Styles to be made available to any future new hires at NBME.”

Human Resources Specialist
National Board of Medical Examiners

If you (or someone else in your organization who manages people) would like to take advantage of this opportunity during the month of November, please respond by completing the following and returning it to me in an e-mail (copy/paste and complete the form below):

Please enroll me in the online self-paced management/ leadership program.  Here is the information you have requested:

§         Name

§         Title

§         Company Name

§         Type of industry

§         E-mail address

§         Company Web address

§         Day phone

§         Number of total employees in your organization

§         Number of management staff in your organization


Click
here  to learn more about the Leadership Training & Development online learning course, as well as several other online courses. You'll get a preview of what is included. If you have questions, please contact me at kathy@...  or give me a call at 425-881-6627. I'd be happy to share more details with you.

Best wishes,

Kathy Paauw

Principal, Paauwerfully Organized, Productivity consultant / Certified Professional Coach,
Helping busy people focus on what's most important.
Ph: 425-881-6627 http://www.orgcoach.net 
kathy@...

 


5. Re-inventing Your Life - by Anjali Khanna

A sales clerk dreams of advancement, yet is so rude to his customers. A spouse wants a harmonious martial relationship, but neglects her partner. Man who needs a job spends all his time either in front of the television or just hanging out with friends. Very often we see talented and
intelligent people sabotaging them selves by self-defeating behaviors!

We hear so much about change now days that the word is becoming a cliché. Yes the world is
changing, but are we? Survival occurs when the rate of learning in an organism equals or exceeds
the rate of change going on outside it.

Today, when the rate of external change has never been greater, willingness to adapt and to
change ones habit is proving to be one of the most reliable predictors of happiness and life
satisfaction.

To help us with this daunting challenge there are thousands of books but perhaps only a handful
are distinctly different. To take a count down I have realized that there are few 'mul mantras'
for reinventing your life/career that really work.

Start now (Do it now)

We all keep telling ourselves that let me wait until things calm down a bit before taking some
step. Let me get my act together then I will go for a morning walk or start dieting. But life
never calms down, if we don't change now never will, because life doesn't get better unless we
take our first step or there is passion or burning desire to make it better.

I was reading some where that IBM founder Thomas Watson wrote "if you want to achieve excellence, you can get there today. As of this second, quit doing less than excellent work " The idea is very profound 99.9 percent journey from failure to success is the determination to do it.
The truth is we'll either change in a split second --- or never. A determined mindset is the key
ingredient.

Think Small

One reason self improvement efforts fail is that when people like me, do decide to change their
lives, they tend to think of changing everything all at once. Instead try picking one or two
behaviors and focus completely on them.

Behaviors are complex, it is helpful to divide them into manageable parts. For example if your
goal is to be on time for work, figure out what that entails: waking up ,showering dressing,
preparing and eating breakfast, driving to work all before 8 a.m.. By concentrating on bringing one
aspect at a time inline with your objective, researchers have found the overall goal becomes
easier to achieve.

When you have succeeded in being on time for work for a year, then pick another goal and repeat
the process. If we follow this program for only five years we will added five positive
attributes to our character.

Few of us can accomplish this much in a lifetime.

Make the leap

Feelings of fear inevitably come up at the prospect of change but that should not be the reason
for delay.

In most of the Indian homes wives are dependent on husband for everything during their years of
marriage. When the marriage ends in divorce they are afraid at first. Then they realize that they
have no alternative but to summon up her courage and venture out into the world they tell
themselves "just keep putting yourself out there, eventually the fear will go away, but it never
did". Finally they realize that as long as they continue to grow to expand their capabilities
beyond what was familiar and comfortable - there would always be some fear.

People we admire, because they seem to face the life fearlessly may be just as afraid as we are.
The difference ? They don't wait for the feeling of fear to depart before acting but move forward
in spite of it.

Courage is the ability to let go of the familiar. Ask yourself "what would I do if I were not
afraid ? " Just realizing how limited we are by our fears gives us motivation to move forward.

Reward Yourself

Change is easiest say behavioral scientists, when it is reinforced by reward. Reward can be of
three types :- Intrinsic, Extrinsic or extraneous

According to psychology experts at least one type of reward needs to be present for self-change
having two is even more effective and best results come when all three are built into the program
for change.

Intrinsic rewards means that the very performance of the act brings some payback that reinforces
its repetition. If your are trying to be on time for work, take one aspect of getting to the job
and make it something enjoyable and motivating such as listening to the audio tapes in the car.

Extrinsic reward is when the end result is reinforcing after a period of arriving promptly to
work, your supervisor compliments you on your improved work habits.

Lastly you can reward yourself extraneously. Tell yourself that after six months of arriving on
time to work you will treat yourself to that vocation trip you've been eager to take.

Think Positive

Positive self talk provides strong new messages to help us overcome long time fears and obstacles
become more confident as well as look, act and feel more in control.

Psychologist Shad Helmstetter, Ph.D, in "What to Say When You Talk to Yourself," describes
various levels of self talk with which we program our subconscious mind.

Pay attention, he suggests to the kind of "I" statements you feed your mind such as:

"I can't" - Helmsetter calls this the worst type and unfortunately the most common 'programs', we feed the mind. Attentiveness to your use of this phrase will help you to root out the negative
self-limited beliefs and replace them the positive goals for improvement.

"I should" - this is better but still basically negative because you have recognized a problem
but are not focusing on a solution.

"I never" or "I no longer" - at this level self talks starts working for you instead of against
you says Helmstetter. You have recognized the need to change and made the decision to do
something about it. * Most important you are expressing it to yourself as though the change has
already taken place the subconscious mind, which helps to reprogram the subconscious mind.

*  "I am" here you are affirming to the subconscious a new image of yourself the fruition of your
ideals of goad for self-change. This kind of self-talk is the opposite of level 1, it mobilizes
the power of subconscious mind rather than to keep you stuck in negative psychological ruts.
Start working on your self-talk immediately. Notice the next negative comment you give yourself
try to rephrase the statement into something positive and practice visualization and affirmation
during your leisure time and see and describe yourself as having made the change you are seeking.
Eventually you will be able to stop negative self talking mid sentence.

Monitor Your Progress

Writing down your progress is an act not only of classification but also of commitment. It
refocuses you on your goal and at the same time helps you to discover patterns in your behavior
that enable you to involve better strategies.

According to Peter M Serge founder of the organizational learning center at MIT's school of
management, one of the greatest techniques for change is commitment to the truth.

Use the Power of Environment

One reason many self-improvement seminars do not bring lasting result is because they do not take into account the power of environment and the company one keeps. The speaker may infuse us with enthusiasm for life changing tools but when we get back home, environmental programming takes over; & we neglect to sustain as daily practice the skills we have learned.

Author: Ms. Anjali Khanna

Anjali is Manager Industry Academia Interface, Rai University
Contact: anjali.Khanna@...  , 011 36990754
 


6. Civility At Work: 20 Ways to Build a Kinder Workplace - sent by Ms Kavita Yadav

It's not always easy being nice. There are deadlines to meet, conflicts to settle, resources to share, promotions to snag -- all of which can pit people against each other. What to do? Here are 20 practical ideas. If you believe that workplaces work better when people get along, scan this list and start living it.

1. Say what you mean, and mean what you say. There's no substitute for authentic communication.

2. Be less inclined to give advice -- and more inclined to seek it.

3. Resist the urge to jump to conclusions about people and their motives. Go to the source, get the facts, and then decide.

4. Identify the biggest redeeming quality of that person who's always driving you crazy. Keep it in mind the next time the two of you interact.

5. When greeting a colleague, skip the mindless how-ya-doin'. Ask a question that shows genuine
interest.

6. Go out of your way to say thank you. Sincere appreciation is powerful stuff -- it's feedback,
recognition, and respect all wrapped in one.

7. If you're overdue in showing gratitude, make up for lost time. Contact everyone who's owed thanks from you, and let them know how much you appreciate their help.

8. When credit and compliments come your way, spread them around to all who helped. And if you think you're solely responsible for that honored achievement, think again.

9. Promise only what you can deliver. If what you deliver falls short, explain why.

10. When things go wrong, resist the urge to assign blame. It's the system that usually fails, so fix the system, not the people.

11. Widen your social circle. If you always go to lunch with the same group, invite someone new.

12. Give a gift for no reason. If you work with nature lovers, order some plants or flowers. If the group has a chronic sweet tooth, get a few candy dishes and keep them full.

13. When a rumor reaches your ear, let it go out the other.

14. Step down from the treadmill of daily tasks and have an inefficient chat with a colleague. If it's someone you rarely engage in conversation, all the better.

15. Show interest in someone else's interests. Okay, maybe you're not dying to hear about Pat's passion for stamp collecting, but Pat will be thrilled you asked.

16. When you take a stand and later realize it's the wrong stand, be honest enough to say so.

17. Involve more people in weighing options and making decisions. There's incredible brainpower all around you, so why not put it to work?

18. If you tend to send e-mails to colleagues who are an easy walk away, give the computer a rest. Get up, walk over, and have a no-tech conversation.

19. Try going a whole day without making judgments about people. Good luck -- it's tough!

20. Don't wait for kindness to come your way. Gandhi had it right: We must be the change we wish to see in the world.

Sent by Kavita Yadav

Ms. Kavita is an HR Executive working in Gurgaon. Email:
rajkavs@...
 

7. Beauty Tips from Audrey Hepburn - sent by Vinod K Bhatnagar


1. For attractive lips, Speak words of kindness.

2. For lovely eyes, Seek out the good in people.

3. For a slim figure, Share your food with the hungry.

4. For beautiful hair, Let a child run his or her fingers through it once a day.

5. For poise, walk with the knowledge you'll never walk alone.

6. People, even more than things, have to be restored, renewed, revived, reclaimed, and redeemed; never throw out anybody.

7. Remember, if you ever need a helping hand, you'll find one at the end of your arm. As you grow older, you will discover that you have two hands, one for helping yourself, the other for helping others.

8. The beauty of a woman is not in the clothes she wears, the figure that she carries, or the way she combs her hair. The beauty of a woman is seen in her eyes, because that is the doorway to her heart, the place where love resides.

9. True beauty in a woman is reflected in her soul. It is the caring that she lovingly gives, the passion that she shows. And the beauty of a woman only grows with passing years.


Sent by Vinod K Bhatnagar

Email: vinodbhatnagar@... 
 


Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era and http://geocities.com/bhatnagar_alka
 


8. Training Programs
(India)

6th Annual Leadership Convention, 11th December, 2004

Theme

Leadership Lessons for Young Managers

Some Topics & Speakers

Value Based Leadership - Mr. M.N.Singh , Former Police Commissioner of Mumbai
Managing a Large Organisation: Leadership Lessons For Young Managers - Dr.A.K.Khandelwal, CMD , Dena Bank
Producing Leaders at Management Institutes - Dr. M.Rammohan Rao, Dean, Indian School Of Business, Hyderabad
Doing well in Emerging Sectors Like Telecom - Lessons for Young Managers Mr. Jagdeep Khandpur, Director (HR), Bharti Televentures Ltd, Delhi
Success Stories in Marketing - Mr.R.B.Smarta, CEO Interlink Marketing Consultants
Succeeding in the Financial Sector-Two points of view - Mr.Vinay Singh FCA and Ms.Lakshmi Singh,CFO IMS Learning Resources Pvt Ltd
Career Planning for Young Managers - Mr. Prem Singh, Owens Corning,Mumbai. Mr. Kumar Priyaranjan,
Dr.Reddy's Laboratories Ltd, Hyderabad.

Convention Co-ordinators:

Prof. R.S.S. Mani, Management Educator HRD Consultant
Mrs. Anita Shantaram, Director, Grid Consultants

Registration Fees

* Corporate delegates - = Rs.1,500/- * Faculty of Management (Schools & Colleges)- = Rs.1,250/- * Student / NGO delegates (with Books) - ) = Rs. 500/- . Each partcipant shall get a set of books worth Rs. 500/- by Dr. Robert Blake & Dr. P.N. Singh. * Student / NGO (without books) - = Rs. 250/-

Registration

Please send in your nominations forms duly filled along with your cheque / DD in favour of "Dr. P.N. Singh Foundation," giving complete postal & email address & tel / fax numbers. Send in your registration to Convention Co-ordinator.

Dr. P.N. Singh Foundation
502-505, Sai Chambers, Opp. Railway Station, Near BEST Depot, Santacruz (E), Mumbai 400 055. Tel: 2615 4203,2618 8550, 2611 5928 Telefax: 2615 4203 E-mail: gridindia@... /
gridindia@... Website: www.grid-india.com

You may also reach Prof R S S Mani ,CEO, Ananya Consultants (CONVENTION CO ORDINATOR ) at 55993199 for further assistance in registration

 

 

INSTITUTE OF HRD
Presents
Bangalore HR Summit 2004
Dec.17-18, 2004, at The Leela Palace, Airport Road, Bangalore-8
Theme: HRM in the Globalised Business World.

 We wish to inform you that Institute of HRD in association with naukri.com, AIMO, IT Professionals Forum & National Association of Entrepreneurs will be hosting the Bangalore HR Summit 2004, on Dec.17 & 18, 2004 at The Leela Palace, Airport Road, Bangalore-8. The HR Summit details are as mentioned below:

Speakers Invited
Mr.R.Mohan, CEO, HTMT Ltd.
Mr.Prakash Gurbaxani,CEO Transworld.

Mr.Akshay Bhargava, CEO, Progeon.
Mr.Pratik Kumar, Corporate Vice President-HR, Wipro Ltd.
Mr.Sanjeev Sahi, Director-Personnel, Hindustan Aeronautics Ltd.
Mr.Pravin B Dave, Advisor,Employee Relations, Hindustan Lever Ltd.
Wg.Cdr.A.Raghunath,Vice President, Kirlosakar Group HR,
Mr.Girish Nair, VP-HR, Aztec Software Services.
Mr.Puneet Jetli, General Manger-Global People Function, MindTree Consulting
Mr.Shriram Darbha,Head-HR, Hutch India.
Mr.Satish Venkatachaliah, Director-HR, SAP Labs.
Mr.T.Hair, Head-HR, Satyam Computer Services Ltd.
Mr.Narayanan Nair, Head-HR, Global Exchange Services Ltd.
Mr.Sudheesh Venkatesh, Head-HR, Tesco
Mr.Rajesh Narayanan, Oracle India
Ms.Uma Venkatram, HR Redux

HR Summit Subthemes:
The summit will deliberate of the following sub themes.
* Business Capability Building through HR
*Harnessing workforce diversity for business.
* Developing cross cultural sensitivity.
* Managing globally distributed teams.
* Performance Management in Multi Location operations.
* Leveraging technology for HRM effectiveness.
* Building a learning culture in organizations.
* HR Issues and challenges in BPO & ITES Sector
* Corporate social responsibility in hiring and compensation
* Talent management-Attraction & Retention Challenges.

Delegate Fee:
For Individual Corporate Delegates: Rs. 4800/- per participant.
For Two or more Corporate delegates: Rs.4500/- per participant.
For Full Time Academicians & NGO's: 3800/- per participant.
For Full Time MBA- HR Students Rs. 2800/- per participant.

Registration:
Nominations should be forwarded along with D.D./Cheque in favour of Institute of HRD, Bangalore to the address mentioned below: For More details visit www.ihrd.net or contact Ms.Nandini.B, Ph: 080-23436406, 51244291

Coordinator- HR Summit
INSTITUTE OF HRD
#12, I Floor, 80 Ft Road,
R.T.Nagar, Near UTI Bank
Bangalore-560 032
Phone: 23436406, 23549645,51244291
E-mail: ihrd@...

Organized By:
INSTITUTE OF HRD

In association with:
naukri.com
All India Manufactures Organization.
National Association of Management & Entrepreneurship.

Media Partners:
Deccan Herald
 


9. Best HR Jobs (India)

Manager - Corporate HR, Glass Container Business

Am on look out for a Manager corporate HR, for one of the Major Players in the Glass Container Business. The position reports to the Head Of Corporate HR

Will have a team of Executive and Assistant Managers etc reporting in to this position

Salary: 5 to 8 lacs

Mandatory:

PG in HR From a reputed institute
Excellent Personality , Communication and Stability
Leadership Quality, and Hands on experience on computer

please send me resume asap

Ayare Siddharth

Search Advisors Service Pvt. Ltd. (Search Ends)
5, Ground Floor, Nutan Nishigandha
Sant Jana Bai Marg
Off Hanuman Road
Vile Parle East
Mumbai
E-mail: solutions@...
Ph +91 22 55742496
 
PS: IMPORTANT

Please write " Manager Corporate HR - Mumbai" in subject line.
Send the profile with all the important details, like your mobility, industry preference,
 


10. Aims of HR Era and How to Contribute Articles

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2004 by HREra.com

 

#64 From: "HR Era" <rajeev@...>
Date: Sat Oct 2, 2004 7:49 pm
Subject: Issue # 52 : IT in HR, International Convention of NHRD
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 52,       Oct 3, 2004
 

Sharing and Growing

Writing down what we learn thru reading or experience sharpens our own understanding and thinking on the subject. Publishing it adds value because we gain from appreciative as well as critical comments received. Publishing also makes us known amongst fellow professionals and makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to Alka@...


CONTENTS

1. Moderator's Space - Maintaining a Positive Attitude

2. Invitation for International  Convention of National HRD Network - Dr PVR Murthy

3. The HR and IT Partnership at Satyam: Reaching out to People  - Roshan Joseph & Gautam Ghosh

4. Glass Ceiling : They Impose it on Themselves - Member's Response

5. Tomato Soup for the Soul - from S Sampath Kumar

6. More Articles from HR Era Members

6.1 Manpower Planning and Employee Attrition Analytics - by Suvro Raychaudhuri
6.2 Across the Interview Table - compiled by Sanjeev Sharma
6.3 How to Manage Your Career & Your Expectations - Credited to Mr. R.Gopalakrishnan - Vice Chairman, Tata Group of Companies
6.4 Hi Sweety - sent by Ambar Nanavaty

7. Stimulators to Reflect - sent by Rakesh N Sahay

8. Presentations forwarded by HR Era Members

8.1 Listening Skills - by Challa Rama Phani
8.2 The Wood Cutter's Story - sent by Neeraj Narang
8.3 Economics for Corporates & Nations - sent by Neeraj Narang
8.4 Marriage - sent by Ambar Nanavaty

9. Training Programs (India)

10. Best HR Jobs (India)

11. Aims of HR Era, How to Contribute Articles.
 


HR Era is a Free fortnightly for HR Professionals with
4600 subscribers. If you have friends who you think will benefit from our articles & messages, please tell them to send a blank email to hrera-subscribe@yahoogroups.com . Visit our website at http://hrera.com
 

1. Moderator's Space:
Maintaining a Positive Attitude

HR Era has commenced one more website : http://geocities.com/bhatnagar_alka .

I need to infect myself with some motivating viruses every other day to keep my attitude positive and spirits flying high. This website is a collection of such presentations and ebooks - inspiring, motivating, energizing, or funny!

We have uploaded only 12 items and there is space for 48 more.

Add this site to your favorites. Visit when  you have a bad day and also when you have a moment to spare on good day.

warm regards

Rajeev B Bhatnagar
Moderator

Rajeev@...
 


2. Invitation for International  Convention of National HRD Network - Dr PVR Murthy


Dear Members of HR Era

Greetings.

As you are aware hectic preparations are on for the
Inter National Convention of NHRD at Bangalore from 19th 21st October. More than 800 delegates are expected to participate.

Highly renowned academicians and HR Experts from various corners of the globe will address and share their experiences and future trends. Click Here to download the eBrochure.

I am sure your HR professionals and some other senior professionals from your company would immensely benefit from this. Hence can you please arrange to send the nominations?

Please do feel free to call me for any clarifications.

Thanks and warm regards

PVR Murthy

98410 52358, Chennai
pvrmurthy@...
 


3. The HR and IT Partnership at Satyam: Reaching out to People  - Roshan Joseph & Gautam Ghosh

[This Paper was submitted to National Conference of Young HR Professionals. It was awarded a prize under the sub-theme  "HR in the Next Millennium." Reproduced with permission of Author.]

This paper attempts to show how the Human Resources function in Satyam Computer Services Ltd. is utilizing Information Technology in various facets of its daily functioning from Recruitment to Training to Performance Management to Associate Relations. The authors take a look at the various approaches to information technology used by the HR function, from ubiquitous ones like e-mail to state of the art performance management software developed in-house.

It is the age of buzzwords. It is an age that the Greek philosopher Heraclitus (544-483 B.C.) would have loved. It is the age that Alvin Toffler foretold in the 1970s. It is an age, which baffles and confuses the majority. It is an age where the abnormal is the normal, where apparently the rule is to break all the rules. It is an age where values have to be redefined. It is an age when the core has to change, not just appearances. It is an age where the storm of change is increasingly leaving both employers and employees clueless as to how to handle this dilemma, and increasingly HR professionals are finding out that in this age playing ostrich-in-the-sand gets one nowhere.

In tune with Bob Dylan's song, "The times, they are a-changin’", HR professionals in this new age, need to become facilitators of change, people who help deliver competitiveness and profitability. HR’s new positioning and needs portend interesting times for Information Technology. 

Why should HR embrace Information Technology?

Companies are realizing that they must reduce costs and increase the contributions HR makes to the bottom line. As HR searches for business practices that benefit the bottom line, it is likely to reach far beyond back-office automation systems towards the cutting-edge technology in Human Capital Management. HR needs IT’s help-not only to automate recurring processes but also to speed recruitment, to improve employee development, performance management and succession planning.

IT systems are what will drive the HR function forward. In effect, the following changes need to occur if HR is going to make the transition to a strategic role within the organization:

  • Reengineer all employment processes using IT automation wherever practical, ensuring that the end result provides added customer value without mounting the workload for line managers.
  • Reengineer the role of HR, shifting away from the routine of running employment processes, and toward employment process design and audit.
  • Recognize the effect on the role of the line manager, and successfully deploy the line manager's use of HR information in planning and managing people.

IT helps in improving employee access to HR information. It also delivers value in areas such as applicant tracking, recruiting, competency management, training administration and performance management.

This is an attempt to illustrate a case of how the Human Resource function in Satyam Computer Services Ltd. employs Information Technology.

About Satyam Computers

Satyam Computers was incorporated in 1987. In 1992 it became the first Indian software company to go public. Satyam, a SEI-CMM Level 5 company, offers a range of expertise in the areas of Information Technology, Software Development Services, Systems Integration, ERP Solutions, Product Development, Electronic Commerce and Management Consulting. Satyam has over 4,300 IT professionals, who operate out of its state-of-the-art software development centers located in India, USA, Japan, Singapore and UK. These Centers work as an extended enterprise (IT partner) for over one hundred Fortune 500 and multinational clients worldwide.

The Human Resources function in Satyam is a strategic support function . All the geographical locations have there own dedicated HR representatives who help the Strategic Business Units in their day to day functioning. They are in turn supported by Corporate HR operating from Hyderabad.

In Satyam all the sub-functions of HR like Recruitment, Training, Associate Relations, Compensation and Benefits make use of Information Technology (E-mail, Intranet, Software tools etc.) in their everyday operations.

Email for Instant Communication & Payroll Info

E-mail, the most common and ubiquitous embodiment of IT, needs very little explanation. E-mail has forever supplanted the hard-copy internal memo and taken over external communications as well. For example, the recruitment team now receives applications via e-mail. Email is also one of the best ways to keep in touch with associates, and it overcomes constraints of space, time and organizational hierarchies. "Administrivia" in all of its paper-oriented glory is replaced by direct access to information and direct input of data. The associates get their payroll information, Tax computations and Annual salary statements through e-mail. In situations of emergency, for example in an emergency e-mail accesses all the associates in a short period of time, which otherwise would not have been possible.

Employee Manual and Reply to Staff Queries

Satyam has been able to effectively integrate HR content into a company-wide Intranet—rather than a stand-alone HR site- to provide a seamless and intuitive medium for employees to interact with the company and amongst themselves in a comfortable, relevant and logical way. The benefits can be seen as increased information sharing and improved morale.

Moving HR function onto the company Intranet has improved service to internal customers, and helped it interact with associates more effectively, and has reduced many routine administrative costs. Associates with a HR question use the Intranet to access the information they want, when and where they need it. And their questions are answered without requiring personal service, which is costly and often unnecessary. Satyam has eliminated a major part of printing and distribution costs for employee manuals by replacing them with electronic versions on the Intranet. In addition to the cost savings, many employees appreciate the ability to quickly and privately find out about changes that affect their lives.

Training

Satyam Intranet is used for training and communicating with associates. The Intranet has enabled information and learning for use in conjunction with existing training process. It has also enabled disseminating information organisation-wide and provides a forum which supports communication and discussions and collaborative activities directly amongst teams and individuals. The Intranet is searchable and associates can quickly find matters on the subjects they are looking for. The Intranet has moved training from the classroom and the learning centre to the workstation, empowering learners to take control of their personal development and navigate their own paths through information and learning. In Satyam, one of the ways of measuring effectiveness of training is through an online survey on the Intranet. Associates can access course materials, monthly and annual training calendars, calendars of external training institutions through the Intranet.

Library Management

Browser-based Library information has offered immediate savings in administration and distribution. Only one copy needs to be prepared and updates can be implemented universally and instantaneously. Indexes and cross-references within and between documents have become 'live' and meaningful with the use of web-technology. Books can be searched across locations, abstracts can be read and books can be reserved online. One can even find out the associate who has borrowed the book. The medium also gives opportunities to make information much more compelling to use. Unlike printed media, colour comes at no extra cost, and the ability to include features such as animations or short video clips make instructive diagrams not just more appealing, but more informative. Information about the CBTs available with the library and procedures for accessing is mentioned on the Intranet.

Climate Surveys

Organizational Climate surveys are conducted in Satyam via the Intranet which ensures that it is not geographically constrained and a large number of associates are covered in a short period of time. There is an online feedback mechanism wherein an associate either anonymously or if he/she so wishes, by his/her name send a grievance or feedback to a particular department. New associates are encouraged to browse through the Intranet and familiarize themselves with policies, procedures and other departments on the Intranet.

Recruitment - Internal Job Postings

The recruitment team posts new job openings on the Intranet letting associates know what opportunities are available. This site details information including job title and the various skill sets required. Associates can access this site and offer their candidature if the vacancies are of their interests, or post resumes of friends online. This is an easy way to advertise vacant positions and all associates have an equal opportunity to apply for job opportunities. There is also a common e-mail id where external candidates can post their resumes.

Performance Appraisal

The performance appraisal process was automated in a case where associates from a Strategic Business Unit along with two assessors for each associate filled the appraisal form online. The data was processed and transferred to HR at the headquarters electronically.

Knowledge Repository

One of the main features of the Satyam Intranet, which many associates find useful is the Knowledge Repository. The Knowledge Repository on the Intranet has the following:

The Knowledge Base is a database of experiences and collection of knowledge captured within functions and projects. It contains information that helps avoid re-inventing the wheel and repeat mistakes, tools methods etc. The Knowledge Base also contains the project information base and a closed project base. In the Knowledge Repository there is an online discussion base where participants can record their own experiences and viewpoints on an issue and react to others queries and comments. Discussions are organised around questions and the posts are archived monthly.

Electronic In-House Magazine

The electronic in-house magazine run by the associates connects associates across the organization. User-friendly applications like ‘Classifieds’ on the Intranet helps associates in locating people, houses, things etc.

Performance Management System

In Satyam associates use an online Performance Management System that draws upon a concept called Numeric Management. This concept uses a framework that objectively captures and manages business concerns. At a very fundamental level all business concerns can be expressed in numbers, and the manager’s role is one of manipulating "reality" to achieve the "desired" state on the specified number. This method enables managers to capture various business phenomena objectively to arrive at decisions. Assigning a number is done by the measurement system. Numeric management uses nominal, ordinal interval and ratio scales of measurement to capture the state of the concern objectively.

Vision Compass, a software product developed and marketed by Satyam Computers Limited draws upon the philosophy of Numeric Management and provides a framework for operationalising Numeric Management within an organization. The flexibility and versatility of numeric management framework enables Vision Compass to handle the specific management framework with equal ease, may it be Management By Objectives, Economic Value Add, Balance Scorecard, Six Sigma or Business Process Reengineering. Vision Compass helps managers analyze trends for any aspect and compute efficiency score. Also, using data from the aspects various types of graphs can be plotted. Performance can be captured through performance dashboards. Vision Compass allows the user to generate variety of predefined reports. It can also be used as a planning and communication instrument. A manager can access his subordinates’ performance sheets and get instant feel of the work and major concerns that they are facing. It helps managers to clarify the job expectations and roles to their subordinates and avoids ambiguity on that front.

Vision Compass enables associates to manage their performance with facts and data. It enables one to capture complex information at a glance on day to day basis. The day to day feedback on performance or efforts of people throughout the organization, aims towards achieving the objectives laid down by the organization allows one to make necessary interventions by the manager to change the course of performance in the desirable direction. This system allows to convert the organization’s vision, a mission and strategy into a comprehensive set of performance and action measures. The product also measures performance at all levels: business unit, team and individual. It helps aligning the individual and team goals with those of organization and provides a framework for enabling objective communication across the organization. In this system concerns are captured and tuned with an objectively stated intent, hence there is no room for misinterpretations.

Conclusion

Thus at Satyam the HR professionals have come to rely on IT to hire and retain good knowledge workers, to automate the administrative function, to share knowledge, experiences and to bring in a feeling of oneness. As the above trends indicate, technology has changed the way HR conducts its business just as it has changed the way businesses conduct theirs.

IT helps in bringing new tools, while HR brings in a strong orientation to improving job performance and a focus on knowledge use. Many IT people will talk about web sites, Intranets, and access to information and knowledge. Most HR people will prefer terms like performance support, human performance and organizational learning. In future the Human Resource function will draw from the best features of organizational learning, IT infrastructures, performance support and knowledge management, and this hybrid vigor will dramatically improve organizational and individual performance. While all the technologies act as facilitators to make HR’s work and responsibilities simple and easy to carry out, there are a loose ends that need to be tied up. The Human Resources function using IT is a recent phenomenon and a learning experience. As stated earlier, this is inducing a change in HR’s own nature of work and only time will tell as to where this process stabilizes. 

Bibliography

Kay, A.S., (1999) Emerging Technology Making Human Resources More Resourceful.
http://www.cio.com/archive/040199_et.html

Davenport, T., HR and IT in Wedded Bliss. http://www.cio.com/archive/050199_think.html

Rudnick, M., (1997) http://www.shrm.org/hrmagazine/articles/0197cov5.htm

Thanks

The authors wish to thank Mrs. Sheela Reddy (Asst. VP-HR,SES), Dr. U. Balaji (Asst. VP-HR-SLC) for the help rendered in conceptualizing this paper.

Authors:

Roshan Joseph, Senior Executive-HR and Gautam Ghosh, Executive Assistant, Satyam Learning Centre. Satyam Technology Centre, Bahadurpally, Hyderabad- 500 043 

 


4. Glass Ceiling : They Impose it on Themselves - Member's Response

Ask a lady who comes for an interview- would you do all that the male employees do?
"Yes Sir!" pat will come the reply. In fact she might even claim that she would do better.

Later biology takes over. She gets married, God has willed that she sires kids and feeds them. God has designed push and pull into the system. While fathers have no patience and would spank child at the slightest dude act, mothers would show infinite patience and adjustment to child's problem. Naturally nature has endowed the quality of nurturing predominantly on women.

So she cares while the husband keeps away. She cannot see the child being neglected.

Now comes withdrawal symptoms. Any job that needs of her longer attendance or out station visit would find her floundered. She now imposes a 'GLASS CEILING' over herself.

I am not blaming them, I am asking husbands to address them self. While they all like to marry a working girl, they also expect her to look after house and also bring them the salary package every month to swell the bank account so you can buy higher end car.

How many husbands care for their wives and relieve them of the double duty they have to perform?

Response from apstal@...

 


5
. Tomato Soup for the Soul - from S Sampath Kumar

This happened during the interview rounds of IIM (A) for the class of 2004........

Interviewer said "I shall either ask you ten easy questions or one really difficult question.

Think well before you make up your mind!" A boy thought for a while and said, "my choice is one really difficult question." "Well, good luck to you, you have made your own choice! Now tell me this. "What comes first, Day or Night?"

The boy was jolted into reality as his admission depends on the correctness of his answer, but he thought for a while and said, "It's the DAY sir!"

"How" the interviewer asked.

"Sorry sir, you promised me that you will not ask me a SECOND difficult question!"

He was selected for IIM!

Contributed by S Sampath Kumar, sskr@...
 


6. More Articles from HR Era Members  

6.1 Manpower Planning and Employee Attrition Analytics - by Suvro Raychaudhuri

We can all benefit from the concepts and nuggets contained in this thorough and rigorously researched White Paper. Click Here to download.

Hold your heart. Don't leave it becoming scared by the Maths Suvro has used. It is limited to Section 5 & 6. Most of us (me included) would not understand it. If so, just read the other Sections of the White Paper (1, 2, 3, 4, 7) - there are many nuggets.

In Section 5 & 6, the paper proposes a quantitative model based on Markov Analysis to predict attrition rate in any industry.

For HR to become real Professional we need more scientific approach so HR is not seen as "common sense," and the non-HR guys & gals can look at us in awe. Can you understand an Ultra Sound Scan? No. So we respect the doctor!

Suvro is from 2003 batch of XLRI, Jamshedpur.

6.2 Across the Interview Table - compiled by Sanjeev Sharma

Dear Everyone!!!

Hello.

Sitting across the interview table, is not new to any of us. We sit, either this side of the table or that side (as an interviewer or interviewee). You may not accept it but not everybody is proficient in taking interviews. Conducting or taking interview is something that needs skills and talent to get best and maximum out of the other person.

I have complied a set of Thirty-four questions and the purpose of each question, indicating what type of information one can get by asking that question. (Click Here to Download). I hope that the information provided here, will be of use to you. Let me know your feedback and comments.

Have a great day and pleaseeeee take care of your good self.

Regards

Sanjeev Sharma
himachali_sharma_sanjeev@...

(+91-9885200259)

6.3 How to Manage Your Career & Your Expectations  - sent by Ambar Nanavaty

Credited to Mr. R.Gopalakrishnan - Vice Chairman, Tata Group of Companies, this is one of wisest counsels on career I have ever read! You can even give it to every new Trainee in your organization. But before that, it can be of use to ourselves also. Click Here to download.

6.4 Hi Sweety - sent by Ambar Nanavaty

Keep the truth in this close to your heart. But to know it, first Click Here and  then follow the instructions.

 


7. Stimulators to Reflect - sent by Rakesh N Sahay

Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it.

If you say everything you want to say, you'll hear something you don't want to hear.

Ask questions from your heart and you will be answered from the heart

Being defeated is often a temporary condition. Giving up is what makes it permanent

Sent by Rakesh N. Sahay

NTPC-NRHQ, Lucknow, 0522-2720872, rsahay@...
 


8. Presentations forwarded by HR Era Members

8.1 Listening Skills - by Challa Rama Phani

dear rajeev !

thanks for the nice content which ur uploading from time to time to our site. it is really amazing that how ur collecting such a good stuff. i am sending my 'listening skills' ppt.  u may pl. upload the same.

thanking u before hand and warm regards.

Phani
cramaphani@...

8.2 The Wood Cutter's Story - sent by Neeraj Narang

It is simple reminder about Steven R Covey's Seventh Habit of Highly Effective People.

8.3 Economics as per Corporates & Nations - sent by Neeraj Narang

What will companies and nations do if they are given two cows?

8.4 Marriage - sent by Ambar Nanavaty

Here is a snapshot of most the popular institution on this earth - marriage. Let me tell quitely tell you that Ambar got married two years back!

 


Visit HR Era's free collections of Presentations for you at :

http://geocities.com/hr_era and http://geocities.com/bhatnagar_alka
 


9. Training Programs
(India)

Conference on Leadership Development, Nov 26-28, Ahmedabad,

Dear Professional colleagues,

Greetings from the Academy of Human Resources Development.

Academy is pleased to announce a special Round Table Conference on

"Leadership Development in the Globalised Economy:
HRD Initiatives and Interventions in Organisations"

The conference is scheduled from November 26 - 28, 2004 at Fortune Hotel Landmark (Welcome Group), Ahmedabad.

The waves of Globalisation led to many challenges for leaders in Indian organisations. In response to these challenges, many initiatives have been undertaken by organisations and their respective leaders to survive and reap the benefit. Keeping view the prime importance of leadership, the Academy is bringing a platform for practitioners and scholars for sharing their experiences and research work to sharpen leadership knowledge and enhance leadership development.

This conference presents a great opportunity for learning. We take this opportunity to invite you to participate in the conference. Detailed brochure of the same is attached herewith for your kind reference. We shall be glad to answer any questions in this regard.

Looking forward to hearing from you,

With regards,

Paramananda

Educational Programs Manager, Academy of HRD, 12, Cosmoville Row House, Satyagrah Marg, Ahmedabad - 380 015. Ph.26870218/6871341 Fax no.26870681.
Website : http://www.academyofhrd.org 
 


10. Best HR Jobs (India)

Senior Executive- HR, Koenigstein Software Lab, Chennai.

Dear All,

SUB : - HR Fraternity NEED TO ASSIST ME TO COMPLETE THIS REQUIREMENT. HOPE U WILL ALL ASSIST ME TO GET A QUALITY CANDIDATE FOR MY COMPANY.

We are looking for an Senior - HR with minimum of 5+ yrs exp for our company Koenigstein Software Lab, Chennai.

Profile :-

* Should be expertise in sourcing Quality Manpower for the company from strong Networking and other sources is highly desired.
*An MBA HR / PG in HR from premier institutes - should be strong in fundamentals
* Should have at least 4-5 years of experience in IT industry
* Should have handled Recruitment, Compensation & Benefits, Training & Development and Performance Appraisal.
* Experience in HR Policy formulation and implementation is highly desired.

Expect all your references to find the better person for my company.

Thanks/regards

Deepa.S
deepa@...
HR - Executive
Chennai

Technical Recruiters, Bangalore

Hi All

We are looking for 2 Technical Recruiters with 2-3 Years of Experience in
Resourcing for a US based Botique Software Services firm @ their Bangalore
office.

Requirements:

* Should be expertise in sourcing Quality Manpower for the company from
strong Networking and other sources is highly desired.
* Should have at least 2 years of experience in Software Services industry.

Joining : IMMEDIATE

Thanks/regards

Rao

rao@...
 


11. Aims of HR Era, How to Contribute Articles, Legal Stuff.

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2004 by HREra.com

 

#63 From: "Rajeev B Bhatnagar" <rajeev@...>
Date: Sun Sep 5, 2004 6:07 pm
Subject: Issue # 51, Women and the Glass Ceiling
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 51,       Sep 5th, 2004
 

Sharing and Growing

Writing down what we learn thru reading or experience sharpens our own understanding and thinking on the subject. Publishing it adds value because we gain from appreciative as well as critical comments received. Publishing also makes us known amongst fellow professionals and makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to
Alka@...


CONTENTS

1. Moderator's Space: An Apology

2. Oh Yes…The Glass Ceiling, huh… - Joan Marques

3. Appreciations on Golden Jubilee (50th) Issue

4. Women and the Maintenance of the Glass Ceiling - by Joan Marques

5. Tomato Soup for the Soul - contributed by Ambar Nanavaty

6. More Articles from HR Era Members

6.1 HRD Climate Questionnaire - Vinod T. Bidwaik
6.2 Quality Dictionary
- R J Rammohan
6.3 The Complete (HR)  Man - S. Senthil Nathan
6.4 Innovation in Companies - HR Era Member

7. Some refreshing Quotes - sent by Ananth Raman

8. Inspiring Presentations forwarded by HR Era Members

8.1 Living Life - sent by Vinod Unnikrishnan
8.2 Reap What You Sow - sent by Amarjeet S Kudle [good one, dont miss - rajeev]

9. Training Programs (India)

10. Aims of HR Era, How to Contribute Articles.
 


HR Era is a Free fortnightly for HR Professionals with
4500 subscribers. If you have friends who you think will benefit from our articles & messages, please tell them to send a blank email to hrera-subscribe@yahoogroups.com . Visit our website at http://hrera.com
 

1. Moderator's Space:
An Apology

I have not sent three ebooks to the 500+ new members who have joined HR Era in last two months. My apologies for the delay. Actually my father needed medical attention and that became a priority. Shall email within this week.

We invite your views on whether there is a glass ceiling for women and what could be done to address the issue. Please email to Alka@... . We will publish in a special issue.

warm regards

Rajeev B Bhatnagar
Moderator

Rajeev@...
 


2
. Oh Yes…The Glass Ceiling, huh… - Joan Marques

It all depends on how you look at it. Some would say that significant progress has been made where it regards the glass ceiling; others would just laugh and ask you where your eyes are.

 


Baker & Lightle (2001) state that the "term glass ceiling was first used in a 1986 Wall Street journal article, referring to invisible barriers that impeded the career advancement of women in the American work force. In more recent years, the term has come to include underrepresented minority groups.” (p.18)

Yes - There is a Glass Ceiling

According to Baker & Lightle (2001), the Civil Rights Act of 1991 established the Federal Glass Ceiling Commission with the mission “to assess the barriers hindering "the advancement of women and minorities to management and decision-- making positions:' and to make recommendations toward bringing down such barriers.” (p.18)

Although Baker & Lightle (2001) conclude that “progress has been made in the [federal] auditing field,” they also recommend that “further research is required to determine the precise reasons behind that progress.” (p.26) They exclaim that in general the "glass ceiling has in no way disappeared, but it is certainly starting to show some weaknesses.” (Baker & Lightle, 2001, p.26)

Ceiling Has Weakened in Sales

It seems that in sales, women have managed to make quite some progress in the past 30 years. McDonald (2001) cites Louise Canter, senior vice president at Patterson-- Smith Associates in Falls Church, Va., who explains that even though “it has not been a quick or easy process,” (p.43) women have succeeded in becoming prosperous agents, due to the fact that “they're more detail-oriented, more relationship-oriented and they relate well to clients.” (p.43). Rightfully, Canter also remarks that women should do more networking (McDonald, 2001, p.43). “"Men have their Lions clubs and other organizations, which were established by men and [are] attended by men," she says. "I believe it is the matter of a couple of [women] organizing and then motivating other women to attend." (McDonald, 2001, p.43).

The Non-White Women in USA

Ceiling Has Weakened due to Franchising Operations

Seen within the broader scope of minorities as victims of the glass ceiling, Wallace (2001) states that

“As the national and international economies have found themselves in a downward spiral, more and more major U.S. companies are "downsizing" or "right-sizing" to cope with the changing economic conditions, more than ever before, franchise businesses-with their highly recognized brands and sophisticated marketing and advertising programs-- are attracting extremely motivated entrepreneurs. And increasingly, these former employees of the new economy are business people from the ranks of our country's minority community. For many minorities, franchising is providing the tool needed to break the "glass ceiling" found in many segments of the economy. It is proving to be a way to achieve one part of the American dream - owning one's own business.” (p.23)

Whether that part of the glass ceiling will really come down through the above mentioned developments, is a miracle that we still have in store to be realized.

But It Remains in Top Corporate Positions

One of the dark corners within the story of the glass ceiling is the part that shows the picture of the diversity-issue. The sad reality, according to Scott (2001) is that “the number of women of color among [the] group [of highest-paid corporate officers] remains stagnant according to the 2000 Catalyst Census of Women Corporate Officers and Top Earners.” (p.30).   The survey presents the bleak percentage women of color among top executives, which has not changed from a meager1.3% in the past 2 years! In general, Scott (2001) exclaims, “the percentage of women in corporate top jobs has only increased 3.8% in five years because there is only a small group of women being prepared for top leadership positions.”

So why is the glass ceiling still in existence? And what are the prospects?

Redwood (2001), who is Special Assistant to the Secretary of Labor, Robert Reich, explains the slow progress toward bringing the glass ceiling down as follows: “we do not yet live in a color blind or gender blind society. Sexism, racism, and xenophobia live side-by-side with unemployment, underemployment and poverty; they feed on one another and perpetuate a cycle of unfulfilled aspirations among women and people of color.” (par. 5)  Redwood (2001) continues that “Glass Ceiling research reveals that women of all racial and ethnic groups are most likely to be employed in the service industries and in finance, real estate, wholesale and retail trade.” Redwood affirms nonetheless that there are cracks in the ceiling and that women are moving up the corporate ladder. In Redwood’s findings “progress has been made, but we still have a long way to go” (2001).  She states that “surveys show that between 1982 and 1992, the proportion of women holding the title of executive vice president rose from 4 to 9 percent. Those at the senior vice president level rose from 13 to 23 percent.”

So is it an education issue that keeps the glass ceiling firmly standing?

Not in Redwood’s opinion. “Equal educational attainment does not guarantee fair compensation. Regardless of credentials and preparedness, the return on investment or income, continues unequal. All women have considerably lower mean incomes compared to their male counterparts, and most minority men earn less than non-Hispanic white men with the same education at the same occupational level. It is this wage discrimination or pay inequity that is an indicator of the existence of glass ceilings.” (2001)

Why Does the Disparity Continue?

So, could one ask then, “why does the disparity continue? It's not because women and minorities are not prepared. The number of women holding bachelor and post-graduate degrees has steadily increased. And more and more postgraduate degrees are in the field of business management and law - the credentials that are now considered prerequisites for senior management positions. Despite identical education attainment, ambition, and commitment to career, men still progress faster than women.” (Rosewood, 2001)

The most interesting statement from Rosewood’s speech is that “research suggests that the underlying cause for the existence of the glass ceiling is the perception of many white males that they as a group are losing - losing competitive advantage, losing control, and losing opportunity as a direct consequence of inclusion of women and minorities

So what we all should consider and realize is that “glass ceilings in the business world are not an isolated feature of corporate architecture; rather they are held in place by the attitudes of society at large.” And if this is the case—and I have no reason to doubt it—shouldn’t we then have to start teaching attitudinal change to our children--tomorrow’s society--in school?

References:

i] Baker, B., & Lightle, S. S. (2001). Cracks in the glass ceiling: An analysis of gender equity in the federal government auditing career field. The Journal of Government Financial Management, 50(3), 18-26.

ii] McDonald, C. (2001). Women agents say they are breaking the glass ceiling. National Underwriter, 105(45), 43-44.

iii] Redwood, R. (2001, 16 December 2001). The Glass Ceiling. The Federal Glass Ceiling Commission. Available: http://www.inmotionmagazine.com/glass.html [2002, January, 23].

iv] Scott, M. S. (2001). For women, the glass ceiling persists. Black Enterprise, 32(1), 30.

v] Wallace, C. E. (2001). Right place, right time, right partners: Emerging opportunities for minorities and the franchising sector. Franchising World, 33(7), 23-24.

Author : Joan Marques, Ed D.

Joan Marques emigrated from Suriname, South America, to California, U.S., in 1998. She holds a doctorate in Organizational Leadership, a Master’s in Business Administration, and is currently a university instructor in Business and Management in Burbank, California. You may visit her web sites at http://www.joanmarques.com  and http://www.spiritcounts.com

 


3. Appreciations on Golden Jubilee (50th) Issue

From Consultancy Domain

Dear Rajeev,

I read the Golden Jubilee issue of HREra with much interest. Congratulations for a job well done.
Extremely well done.

Jayadeva de Silva, Human Talents Unlimited, 114/4,Wijerama Mawatha,Colombo 7,SriLanka. djayadeva@...

From Academic Domain

I must say your initiative should be of great help to the fraternity of HR Professionals.

Prof. Rajen Gupta, MDI, Gurgaon,India, rgupta@...

From Industry Domain

Congratulations for reaching this milestone.

S Ganguly, Jt General Manager (Personnel & HRD), Larsen & Toubro Limited, Chennai. sg@...

 


4. Women and the Maintenance of the Glass Ceiling - by Joan Marques

Okay, this is not my first article about the Glass Ceiling, but I can assure you that I'm not obsessed with it. It's just that I came to some insights that others must have had before me as well, and that I would like to share with my audience at this time.

First, for the ones who are at a total loss regarding the abovementioned phenomenon, "the term glass ceiling was first used in a 1986 Wall Street journal article, referring to invisible barriers that impeded the career advancement of women in the American work force. In more recent years, the term has come to include underrepresented minority groups." (Baker & Lightle, 2001, p.18)

In this article I would like to limit my focus to women. Rightfully so, they have been suffering from the "brotherhood of men" - the closed bond men create to keep their positions secure - which made it impossible for many women in the past to reach leadership levels, and if they did, to earn the same salary that their (white) male colleagues in similar positions were taking home. And till this day it isn't easy for women in many career fields to reach the highest regions.

Maybe that should explain why women are so extremely competitive. Or were they that way long before anyone thought of a term called "the glass ceiling"? Here are some interesting things I have been considering today. Being a woman myself, I have to admit that I:

1.      Never really received any real encouragement from another woman in any work-related field. Career-blessings and mentorship always came from? right, men!

2.      Endured many setbacks when another woman had to decide whether I would be fit for a position. They obviously seemed to prefer men, and part of me understands them (see point 5)

3.      Experienced women?s competitiveness in every field. Ever tried to get another woman yielding for you in traffic if you're a woman yourself? 9 times out of 10 they will ignore you!

4.      Often heard women complaining that their biggest enemies in reaching a goal were? other women. Unfortunately, I experienced it myself as well.

5.      Found that women, once in a position they desired for a long time, will hardly ever help other women (who are in beginning stages) to get even close.

6.      Found that men are generally easier and less complicated to work with than women. Women are very often subject to mood swings, causing their co-workers to go through hell figuring out whether they are angry with them, or just have a bad-hair day.

The world of today houses an increasing number of female organizations, attempting to increase awareness among woman, enhance educational chances for women, and decrease domestic violence against women, among many other noble goals. Great initiatives. But as long as women remain their own most important enemy, and as long as they don't understand the concept of "sisterhood," (even the word sounds unfamiliar, huh? Maybe because it's hardly ever used?) all these attempts will slowly fade without lasting success.

If we look at the Glass-ceiling, then, we can find millions of reasons, culpable to the construction of our society, why women are still at a disadvantage compared to men. But one of the main reasons for this to happen is, that women haven't managed to understand the concept of holding each other's back. They cannot count on each other. They don't form a close bond. They compete with themselves to death. They refuse to give one another the credits and chances they deserve. They seem to prefer suffering than giving each other a push in the right direction. They will come up with zillions of "good" reasons why they are unable to help other women, mostly varying from "having to create equal opportunity," and "promoting honesty," to "not being the sole decision-maker." Yet, the main reason behind their behavior is probably fear. Fear that the other woman, once in the career-boat, will outperform them and push them aside. And this could lead us to wonder why they are this fearful in the first place. Insecurity? Distrust? Self doubt? Risk averseness? All these factors and many more!

Only if women decide to dare giving their sisters a chance, and only when they start trusting the karmic laws that teach us that if you do good, good will be done to you in return (even if it happens in a totally different area), will they be able to break the barrier that - above all - they create for themselves: the maintenance of the Glass Ceiling.

References:

Baker, B., & Lightle, S. S. (2001). Cracks in the glass ceiling: An analysis of gender equity in the federal government auditing career field. The Journal of Government Financial Management, 50(3), 18-26.

Author : Joan Marques, Ed D.

Joan Marques emigrated from Suriname, South America, to California, U.S., in 1998. She holds a doctorate in Organizational Leadership, a Master’s in Business Administration, and is currently a university instructor in Business and Management in Burbank, California. You may visit her web sites at http://www.joanmarques.com  and http://www.spiritcounts.com
 


5
. Tomato Soup for the Soul - from Ambar Nanavaty

Click Here to see the latest innovative management suggestion

The Remodeled Rest Room

Now we know where we are headed in quest for higher & higher Employee Productivity.!

Contributed by Ambar Nanavaty,
L&T - Ahmedabad. Email: ambar_nana@...


 


6. More Articles from HR Era Members  

6.1 HRD Climate Questionnaire - Vinod T. Bidwaik

This Questionnaire with 27 items can be used for conducting a quick survey of HRD Climate in any organization. It will give pointers to improving the climate from employee's angle.
 

6.2 Quality Dictionary - R J Rammohan

The directory enclosed will be very useful for those who are doing and continue to do ISO / QS / TS / TQM and other quality related activities. Please circulate to members. [Runs into 41 pages]

regards

R J Rammohan
Manager Personnel & training, Sage Metals Limited, Delhi
Email:
rjr@...

6.3 The Complete (HR)  Man - S. Senthil Nathan

Senthil says that to be a complete HR manager, one must hold and practice three things, viz. one identifying value, action-orientation, participative style. Read on to get an insight on 3 important attributes from a young HR professional.

6.4 Innovation in Companies - HR Era Member

Innovation can have many triggers and can happen in many aspects of business. Here are dozens of real life examples of innovation triggered by challenge, customer focus, creative thinking. Also dozens of examples of innovations in communication, collaboration, completion, contemplation.

[Author of this article may kindly email us. I am sorry because the particulars were lost when my outlook account  crashed. ]

 


7. Some refreshing Quotes - sent by Ananth Raman

Cursing a flat Tyre does not fix it

Optimism is not the result of blinding oneself to Problems , but of always believing there is a Solution

If you reach for a goal, you may not get there , but at least you'll get a lot farther than if you hadn't reached at all

If you've experienced the dark, you can better appreciate the light

Great men tell you how to get where you're going; greater men take you there

It's how you handle your problems and troubles that counts, not the troubles themselves

Everyone has potential; you just have to discover it

[Dear Alka,

The attached collection is an extract from a perpetual table calendar called " Mottos for Success". I make it a point to read - re read and assimilate the message every morning before I sit on my Office chair ! I am sure there must be many among this HR era group who also possess one of this wonderful piece.

It is available in India through a few NGOs and priced around Rs.250- 280 per piece. The postal address is: Activated India; P.O.Box 5215; G.P.O; Bangalore 560 001. Email
activatedIndia@...

Ananth Raman. raman.ananth@... ]
 

8. Inspiring Presentations forwarded by HR Era Members

8.1 Living Life - sent by Vinod Unnikrishnan

Dear Friends,

Hi! How are you all.

Something interesting came to me, which I am forwarding to you all. Please go through the attachment. [401 KB]

Warm Regards

Vinod Unnikrishnan,
vinodvariar@...

8.2 Reap What You Sow - sent by Amarjeet S Kudle

Dear All,

As a professional commitment to myself, I’m not the ‘forwarding emails’ type of a guy. Please don’t get me wrong. I don’t see anything wrong in sending a few e-laughs. It’s just that I don’t send any. Not to say that I’m boring or any such thing. In fact to the contrary. But it’s just a waste of time when you end up opening 25 windows to read a joke that you had read / heard when one was in college.

So, today, when my wife sent me this mail with this attachment, it got me thinking and I surely felt that no matter how busy we are, we could take a few minutes off from our busy schedules and ponder over what this attachment has to say. Anne Graham is the daughter of Mr. Billy Graham, an evangelist from the US who made this profound statement after the 9/11 attacks on the US.

Request you to please read and think about it for sometime.

Thank you and warm regards,

Amarjeet S Kudle

Training Manager, The Oberoi Centre of Learning and Development, 7 Sham Nath Marg, Delhi - 110054. Email:
akudle@...
 

 


9. Training Programs (India)

INSTITUTE OF HRD
BANGALORE
Presents
A Two Days Workshop on
PERFORMANCE MANAGEMENT 
BANGALORE : Sept. 24-25, 2004, at The Chancery Hotel, Lavelle Road, Bangalore-1
 

Workshop Contents:

The following aspects will be covered in the workshop
1. Performance Management in a Competitive Era.
2. Designing a Performance Managment system.
3. Cometency based Performance Management.
4. Coaching for Performance.
5. Creating a Performance culture in organisations.
6.  360 Degree Feedback & Appriasal. 
 
Workshop Particulars:

Dates:    Sept. 24-25, 2004(Fri & Sat)
Time:      9:30a.m- 5:30p.m
Venue:   The Chancery, Lavelle Road, Bangalore-  560 001
 
Resource Persons 

Mr. Narayanan Nair, Head-HR, Global Exchange Services
Ms. Uma Venkatram, Director, HR Redux.
Mr.M.R.Chandramowly, Ex-VP-HR, Praxair India Ltd.
Mr.S.Sivam, Head-HR, AT & S Ltd.
 

Workshop Fee:

For Single Nomination           : Rs. 3800/- per participant
For Groups of Two  or more   :  Rs. 3500/- per participant.

For more Details Contact : B. Nandini  ( Ph:  080-23436406, 23549645, 51244291 )

INSTITUTE OF HRD
# 12, I Floor, 80 Feet Road
Near UTI Bank
R.T.Nagar Post
Bangalore- 560 032, India
Phone: 080-23436406, 23549645,51244291
E-mail: ihrd@...

Redefining Excellence in Corporate Training
 


10. Aims of HR Era, How to Contribute Articles, Legal Stuff.

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to
Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2004 by HREra.com

 

#62 From: "Rajeev B Bhatnagar" <rajeev@...>
Date: Sat Jul 10, 2004 2:13 pm
Subject: HR Era, Issue # 50, Golden Jubilee
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 50,       July 11, 2004
 

Sharing and Growing

Writing down what we learn thru reading or experience sharpens our own understanding and thinking on the subject. Publishing it adds value because we gain from appreciative as well as critical comments received. Publishing also makes us known amongst fellow professionals and makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to Alka@...


CONTENTS

1. Moderator's Message on Golden Jubilee Issue (50th Issue)

2. Fifty Presentations for You - by Alka Bhatnagar

3. Keeping Employees Happy - by Kathleen O’Connor

4. Tomato Soup for the Soul - contributed by Ambar Nanavaty

5. Your Computer's Mouse can Now Read Your Mind - sent by Sanjeev Talegoankar

6. More from HR Era Members

6.1 Confrontation Meeting - An OD Intervention , Vinod T. Bidwaik
6.2  Good to Great - Jim Collins - Book Summary by Rajesh Kamath
6.3  What is Better Than? - sent by  V.Satyaseelan 


7. Management Lesson - sent by Poonam Chandok

8. Training Programs (India)

9. Best HR Jobs (India)

10. Aims of HR Era, How to Contribute Articles.
 


HR Era is a Free fortnightly for HR Professionals with
4000 subscribers. To subscribe, simply send an email to HREra-subscribe@yahoogroups.com . Visit our website at http://hrera.com
 

1. Moderator's Space

To mark the 50th Issue of HR Era, we have increased the number of presentations on our website to 50. Please visit http://geocities.com/hr_era . You will find material to help you in your work, improving conceptual knowledge & managerial skills.

Bosses rarely appreciate. This time they did in my annual review: "You are good in work, we have nothing to tell you about that. We all want to tell you that you don't smile enough." Very difficult to change oneself! Starting this issue, each HR Era issue have some fun & magic!

warm regards

Rajeev B Bhatnagar
Moderator

Rajeev@...

 


2. Fifty Presentations for You
- by Alka Bhatnagar

Summary of 25 new Presentations uploaded at http://geocities.com/hr_era is given below.

There is space for 10 more presentations. Please do email me some more of yours for uploading.

We welcome your comments regarding inadvertently missed acknowledgements or copy-rights.
 

Subject Number of Presentations
Decision Making 1
Leadership 3
Success as a Manager 2
Team Working 1
Communication 2
Designing Training Programs 1
HR Practices in general ( 1 PDF out of 2) 2
Indian Labor Laws 2
Future of HR Profession (Dr T V Rao) 1
Developing Mission Statement 1
Motivation 3
Negotiation Skills (1 PDF out of 3) 3
Ethics 1
Performance Management (1 PDF out of 2) 2
Project Management 1
Transactional Analysis 2
Organizational Climate Survey Questionnaire 1
PDF files (Self Improvement Ebook, Games for HR, Manual for Organizational Design ) 3
Correct Postures for Using PCs 1


Contributed by Alka Bhatnagar
Alka@...

 


3. Keeping Employees Happy
- by Kathleen O’Connor



Recent research identified the following factors that employees consider necessary to be content at work:

** Learning Opportunities
Explain how you’re going to help employees develop – and then follow through. Don’t make training an afterthought.

** Compensation
It has to be competitive, but employees also want to understand how it works. For instance, if a sales program has certain incentives, staffers want to understand the formulas managers use to arrive at those incentives. If it’s a promotion they’re after, they want to know what they have to do to get it.

** Career potential
Be straight with employees from the beginning. Not everyone can be the CEO, but assure them that you’re committed to helping them grow within the organization.

** Mentors
Employees need and want role models: 60% of those responding said they’d be willing to leave their jobs just to follow their mentors.

** Benefit mix
Offer more than just traditional health and welfare benefits. Adequate time off and flexible work hours can be powerful perks.

** Developing Potential
As I mentioned in the first section, employees want challenges and opportunities for growth. If you provide those opportunities, you’ll improve your staff’s morale as well as its effectiveness. Here are some ideas to help you:

** Place people in “stretch” assignments
People learn best by doing things beyond their skill. Place employees under some pressure; have them work with people who are more experienced than they are or thrust them into a leadership role. (Caution: Provide feedback, coaching and mentoring to anyone you place in a stretch assignment. Pressure without guidance is demoralizing.)

** Take risks.
The best-qualified person isn’t necessarily the best choice. Offer high-potential people assignments they might not be completely ready for.

** Remove poor performers.
Managers often tolerate underperformers and that’s a big mistake. Leaving underperformers in place undermines the rest of the staff. It’s difficult to offer growth opportunities to some employees when others clearly can’t handle a challenge.

** A Reward System That Works
After these are in place, you need a plan for positive reinforcement. Here’s how to create an incentive system that will recognize strong performance and encourage excellence:

** Save some incentive dollars for small thank-yous, special events and impromptu awards. Don’t put all your eggs in one big basket that rewards only annually. The problem with long-term systems is that objectives can change. What looked like a great idea in January may not seem so terrific in October.

** Change the incentive system periodically, so that it retains its motivational power. Bonus systems that never change become part of the background. Employees view them as entitlement programs. Review programs regularly (once or twice a year) to make sure staffers don’t take the incentives for granted.

** Match the system to the sophistication of those who work on it. In general, simpler is better. Don’t base incentives on profits if your people don’t understand how they can affect the bottom line.

** Retain Your Staff By Building A Community
Employees leave jobs quite readily, but they don’t blithely leave communities. Smart managers who’ve realized that improve retention rates by creating company-sponsored “social communities” throughout their organization. At some companies, employees can join bridge clubs, golf leagues, investment clubs, softball and basketball teams. The results are encouraging.

People like being a part of a community and will think twice about moving to another company when they will be leaving behind much more than work.


Author: Kathleen O’Connor

Kathleen O’Connor is the owner of the O’Connor Success System which provides professional growth programs for managers and entrepreneurs. To access our free resources, visit her website at http://www.OconnorSuccessSystem.com  You can sign up there for your free 4-part mini-course on communication skills and a free subscription to our monthly e-zine, “The Edge.”

511 Avenue of the Americas, #276; New York NY 10011-8436. Phone: (212) 924-9339. Fax: (212) 924-3222. E-mail: Kathleen@...

 


4. Tomato Soup for the Soul - contributed by Ambar Nanavaty


Selection Process

Is your company having problem recruiting the right persons? Does your company have a problem in recruiting the right person for the right chair?

If yes, try out this simple experiment.

Put around 100 bricks in some particular order in a closed room with an open window. Then send 2-3 candidates into the room and close it from outside. Leave them alone and come back after 6 hours, and then analyze the situation:

* If they are counting and recounting the number of bricks - PUT THEM IN CASH
* If they are arranging the bricks in some other order - PUT THEM IN PLANNING
* If they are throwing the bricks at each other - PUT THEM IN OPERATIONS
* If they are sleeping - PUT THEM IN SECURITY
* If they have broken the bricks into pieces - PUT THEM IN INFORMATION TECHNOLOGY
* If they are sitting idle - PUT THEM IN HRD
* If they are talking to each other and not a brick has moved - PUT THEM IN MANAGEMENT
* If they say they have tried different combinations, yet not a brick has moved - PUT THEM IN SALES
* If they have already left for the day - PUT THEM IN MARKETING


With Apologies to Banta Singh


To: Bill Gates,
USA

Sub: Letter from Banta Singh - Some bugs in my computer
 

Dear Mr Bill Gates,

This letter is from Banta Singh from Punjab. We have bought a computer for our home and we find some problems which I want to bring to your notice.

After connecting to internet we plan to open e-mail account and whenever we fill the form in Hotmail in password column only ****** comes, but in the rest of the fields whatever we typed comes, but we face this problem only in password field. We checked with hardware vendor Santa Singh and he said that there is no problem in keyboard. Because of this we open the e-mail account with password ***** but I request you to check this as ourselves we do not know what is the password.

We are unable to enter anything after we click the shut down button. There is a button 'start' but there is no stop button. We request you to check this.

We find there is 'Run' in the menu. One of my friend clicked 'run' has ran upto Amritsar. So, we request you to change that to sit so that we can click that by sitting.

One doubt is that any 're-scooter' available in system? As I find only 're-cycle', but I own a scooter at my home.

Also there is 'find' button but it is not working properly. My wife lost the door key and we tried a lot for tracing the key with this 'find', but unable to trace. Is it a bug??

Thanks,
Banta Singh

Contributed by Ambar Nanavaty,
L&T - Ahmedabad. Email: ambar_nana@...

 


5. Your Computer's Mouse can Now Read Your Mind - sent by Sanjeev Talegoankar

Sanjeev has sent a file which will prove that your computer's mouse can read your mind. Please don't believe my words, see for yourself.

Click Here to download MindReader.htm and save it to your hard disk. Then open the file saved in your hard disk and follow the instructions.

Sent by Sanjeev Talegoankar

Manager Pers & HR, Transline India Business Solutions Pvt Limited, 23-A, Shivaji Marg, 3rd Floor, New Delhi - 110015. Phone 25916899, Cell 9899121388. sanjeev@... ,
www.translineindia.com
 


6. More from HR Era Members  

6.1 Confrontation Meeting - An OD Intervention , Vinod T. Bidwaik

Vinod has given a detailed, step-by-step description of Confrontation Meeting. Confrontation Meeting is a quick OD Intervention (or "action oriented method of planned change," as Vinod calls it). The activity allows entire management group, composed of individual from all levels of the organization to take a quick reading on its own health and within matter of hours to set action plan for improving it.

I must warn, those facilitating it in their respective organization, should preferably have long experience like Vinod. Anyway, plan it carefully in detail, sell it to your top-management, and after completion really follow up on Action Plans - your credibility will double.

Vinod is moderator of HRGExclusive on Yahoogroups.

6.2  Good to Great - Jim Collins - Book Summary by Rajesh Kamath

Dear All,

Good afternoon,

I recd. the Book Summary of "Good to Great' (by Jim Collins) fm two separate sources. Some of you may have already read this book, but for the rest of us, I have culled simply a brief idea of the book ( though there is much more available ) which is based on practical and assiduous research. I am sure you will find this interesting and useful to think about. If anyone is interested,I also hv the detailed Book extract.

Regards,
Rajesh

kamath.rajesh@...

6.3  What is Better Than? - sent by  V.Satyaseelan 

This is a very original speech delivered by Butch Jimenez to the University of Phillipine's Diliman Class 2003. He tell us what is better than  hardworking hard, what is better than dreaming, what is better than vision. Is a bit long, but definitely worth reading.......

 V.Satyaseelan , Sr. DGM, Larsen & Toubro, Chennai

 


7. Management Lesson - sent by Poonam Chandok

The new yuppie Manager walked up to the CEO beaming like a million suns together.

"Good Morning BOSS!"

"Morning Young Man. What do you have for me today?"

"As a matter of fact boss, I have a wonderful idea to push up the speed of Operations by 200%"

The CEO gave an encouraging smile, which effectively masked the sympathy he felt for the young manager, "Excellent! Sit down and shoot!". Perching himself on the edge of the chair in excitement, the Manager took off, "Boss, I've been noticing that we have been trying to use a lot of Management Tools in our work. 360 degree appraisals, Balanced Scorecards, Predictive Indices, Pareto Analysis, Root Cause Analysis, COPC, CMM, Time Study, ISO, Six Sigma - the whole lot. I do not see any use for them at all. why don't we throw all these out of the nearest window and get on with Operations which is our main business anyway"

The CEO nodded in a knowing manner and said, "Splendid idea really. Before we go ahead and implement this, there is a small errand you need to do for me"

"Sure Boss! Anything Just anything"

The CEO put his hand in his inside shirt pocket and extracted a knotted pouch. Pulling the strings apart, he took out a white stone smaller than his palm.

"Go to the market early tomorrow and try to ascertain the price of this stone from people in different trades. But do not sell this. We will meet the day after"

"Done!"

The next day, the yuppie was up nice and early and reached the market. The first person he saw was a young fisher maid who had just spread out her wares.

"Welcome Young man, like some fresh fish for breakfast"

"No Thanks. But would you like to buy this stone from me"

The girl grew angry. "Cursed that I am, my first customer of the day turned out to be a troublemaker like you. Be gone or should I call my dad?"

The Manager muttered a hasty apology and moved on, seriously doubting his CEO's intentions.

The next shop he came to was a doll maker's. When he showed the stone and repeated his question, the doll maker said, "With a bit of polish, the stone will make a good crown for one of the bigger dolls. I can give you five rupees for it"

"Thanks" said the young man and moved on and reached a hairdressing saloon.

The barber smiled in appreciation of the stone and said, "That will be a good whetstone to sharpen my razor. Take fifty rupees for that"

Similarly, various other tradesmen and merchants offered higher prices for the same stone for their own reasons. Finally, the yuppie entered the jeweler's shop at the end of the market and proffered the stone. The jeweler's eyes popped out of their sockets.

"That is the largest and the best diamond I have ever seen in thirty years of this business. I can buy it from you for five million rupees. But please hold for a few days for I need to sell off all my property including this shop and all its contents"

A bit surprised, the Manager met the CEO the next day and narrated his experiences.

The CEO smiled benignly and said, "Young man, All the Management tools are like the stone I gave you. If you understand their value and use them, you will see the precious diamond in them. If not, you will be like the poor, ignorant fisher maid who could not recognize its value at all"

"I am sorry," said the young manager, returning the pouch to the CEO.

The CEO winked and said, "Keep that with you. After I retire and you occupy this seat, you will need it to explain the value of Management tools to some young Manager with a deep distrust of them"

Moral: - The value of all management tools lies in the way they are used. By using them, these tools do not get glorified. On the contrary, it is Operations that stands to gain by making its job better.

Sent by Poonam Chandok,

Sr Manager, HR, Wockhart, Email: Poonam.Chandok@...

 


8. Training Programs (India)

Profit by Persuation, New Delhi & Mumbai, Jul 2004

Dear Friend,

"Leadership is the art of getting someone to do something you want done because he wants to do it."
- Dwight D. Eisenhower

This art is also called Persuasion, an art that is vastly improved by strategy. That is why my forthcoming management development programmes are on the theme Profit by Persuasion.

It is an unique programme with strong focus on conceptual frameworks and how to use them, unlike the usual skill oriented workshops. To be held in Delhi and Mumbai, the two one-day programmes will be titled Negotiating Strategically (16 July in Delhi and 23 July in Mumbai) and Selling Strategically (Delhi: 17 July, Mumbai: 24 July). You will find programme content, methodology and other useful information in the brochure which I can email to you. They will help you decide on participation by your company.

With every good wish,
V.N. Bhattacharya
Management Consultant

_______________________
Villa # 300, Palm Meadows 2
Airport - Whitefield Road
Bangalore 560 066, India.
Tel: 080-2847 5817; 98450 58034
E-mail:
vnbhattacharya@...
Homepage:
http://www.geocities.com/vnbhattacharya
 


Creativity,  Hyderabad, New Delhi, Bangalore, Mumbai; Jul & Aug 2004

Hi All!

Creativity is generating ideas. Innovation is turning ideas into useful products, services and processes. Creative Thinking is not a talent, it is a skill that can be learned. It empowers people, adding strength to their natural abilities, improving teamwork, productivity and profit.
Think outside the box about everyday issues!

Dr. Edward de Bono is regarded by many as the leading world authority in the field of creativity.
"Ideas are the currency of success. They separate you from your competition." - Dr. Edward de Bono, creator of Lateral Thinking

Good thinking has tremendous power - the power to challenge, the power to influence . . . the power to change.

"The quality of our thinking determines the quality of our future." -
Dr. Edward de Bono, creator of Six Thinking Hats®

We are pleased to announce De Bono's Lateral Thinking & Six Thinking
Hats public seminar, conducted by Master Trainer Dr.Sunil Gupta for
the following cities:

LATERAL THINKING

Hyderabad : 17th July at TAJ,Krishna
New Delhi: 24th August - MARRIOT -
Mumbai: 26th August - JW MARRIOT -
Bangalore: 28th August - TAJ.

SIX THINKING HATS

New Delhi: 23rd August - MARRIOT
Mumbai: 25th August - JW MARRIOT
Bangalore: 27th August - TAJ

So, if you're still groping to be Creative & need to get results what better way other than learning De Bono's time tested tools from a certified Master Trainer right here in your City!

We have the opportunity to Learn to "Out think" Your Competition. There is nothing more exciting than thinking of a new idea. There is nothing more rewarding than solving a problem. There is nothing more useful than making a good decision that helps you meet your goal !

For more information or to register call 011-26221828/9810225295/9811630393/51629369 or email at:
genesis_events@... / genesiseventsindia@... or visit our website
genesiseventsindia.com for update on the Open Workshops.

Best Regards,

Sona Shahani,
Co-ordination Head,
GENESIS EVENTS INDIA


 

INSTITUTE OF HRD
BANGALORE
Presents
A Two Days National Conference on
Competency Mapping, Assessment & Development
July 23-24, 2004, The Leela palace, Airport Road, Bangalore- 8

Dr. Palan a renowned Authour,Speaker, Trainer & Consultant  from Malaysia will be inaugurating the  Two Days National Conference on Competency Mapping, Assessment & Development, July 23-24, 2004, The Leela palace, Airport Road, Bangalore- 8.

Dr.Palan has worked in 28 countries for distinguished and progressive organisations. He is the Chairman of Specialist Management Resources Sdn Bhd, an ISO 9001 certified company with a 26 year track record. He also leads the firm’s associate company – SMR HR Technologies, a Multimedia Super Corridor Company.

Introduction
In this rapidly changing business world, the landscape of business is undergoing a sea change. In order to achieve greater degree of competitiveness in the global markets competency based HRM is gaining momentum. The competency based approach is becoming popular as it provides effective solutions for many Human resources related issues. This approach can help the HR professionals in leveraging the HR for enhancing organizational effectiveness. Many world class companies have successfully implemented the competency approach and  immensely benefited in terms of business performance. This two day workshop focuses on competency Mapping, competency assessment and competency development, which can be integrated with HRM functions for greater organizational competitiveness. Competency  approach is very beneficial for all organizations to realize the business results through people and especially for those who want to introduce innovative solutions like P-CMM, TQM, KM and Assessment Centres.

Conference Topics
The conference will deliberate on  the following aspects of
1. Significance and Advantages of Competency Approach for effective HRM.
2. Conceptual framework of Competency mapping, assessment and development.
3. Understanding & defining competencies.
4. Designing a Competency model.
5. Effective competency mapping.
6. Approaches to Competency Assessment
7. Strategies for competency Development.
8. Case studies  and experience sharing in competency mapping.

Conference Particulars
Dates : July 23-24,2004 (Fri & Sat)
Time :   9:30 a.m to 5:30 p.m.
Venue : The Leela Palace, Airport Road, Bangalore-8

Workshop Fee:
For  Single Nomination          : Rs. 4700/- per participant
For Groups of Three or more  : Rs. 4500/- per participant.

Panel of Resource Persons
Mr.  Prasad TGC, Vice president & Business head, MindTree Consulting
Mr.  Girish Nair, Vice President- HR, Aztec Software
Mr.  M.R.Chandramowly, Ex-VP-HR, Praxair, & Director, Medha Dimensions
Mr.  D.T.Devare, HR & Management Consultant.
Mr.  Sudheesh Venkatesh, Head-HR, Tesco, India
Mr.  Narayanan  Nair, Head-HR, Global Exchange Services.
Ms. Uma Venkatram, Director, HR REDUX

Paper Presentations:
The will be sessions of paper presentations from Wipro, WNS, Baan,Honeywell,L& T Infotech, HAL and others

Registration Options:
Option 1:
Kindly send Nomination letter along with D.D./ Cheque in favour of Institute of HRD, Bangalore to the address mentioned
below.

Option 2:
Kindly send Nomination letter by E-mail immediately. The registration fee by D.D./Cheques in favour of Institute of HRD,
Bangalore  can be sent along with the delegate(s) on the programme day.

Option 3:
Visit our website www.ihrd.net and do online registration.

Accommodation:
For details regarding hotel in various cities and the tariff structure kindly visit: www.timescity.com

For a Printed Brochure.
In case you need a printed brochure of the workshop kindly send us the complete postal address.

For more Details Contact : B. Nandini  ( Ph:  080-23436406, 23549645, 51244291 )
.
Regards

J.Reuban
Co-ordinator

INSTITUTE OF HRD
# 12, I Floor, 80 Feet Road
Near UTI Bank
R.T.Nagar Post
Bangalore- 560 032, India
Phone: 080-23436406, 23549645,51244291
E-mail: ihrd@...
www.ihrd.net

 


9. Best HR Jobs (India)

 

SN

Position

Location

Industry

Profile

1.

Head – HR (Rs 800 crores company / SBU of a diversified Group)

Mumbai

Diversified Corporate House

MBAs with 10-15 years experience in HR.

2.

Training Manager

Mumbai

Insurance

MBAs with 4-5 years experience in HR.

3.

Manager HR

Delhi / Bangalore

Insurance

MBAs with 1-3 years experience in HR.

Pls. send your resume to soniagolani@... / resume@...

022-26101900 / 56964063

www.mcgmumbai.com

Management Consultants Group

Sonia Golani
Management Consultants Group
022-26101900 / 56964063
www.mcgmumbai.com


 


9. Aims of HR Era, How to Contribute Articles, Legal Stuff.

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2004 by HREra.com

 

#61 From: "Rajeev B Bhatnagar" <rajeev@...>
Date: Mon May 10, 2004 11:18 am
Subject: HR Era, Issue 49, Outsourcing: Painful but Inescapable!
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 49,       May 10th, 2004
 

Sharing and Growing

Writing down what we learn thru reading or experience sharpens our own understanding and thinking on the subject. Publishing it adds value because we gain from appreciative as well as critical comments received. Publishing also makes us known amongst fellow professionals and makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to Alka@...


CONTENTS

1. Outsourcing: Threat or Opportunity? - by Joan Marques

2. Moderator's Space

3. Tomato Soup for the Soul

4. HR Out-Sourcing - 'The First step towards abolition of HR Departments' - Sonia K. Nair

5. My Favorite Quotes - sent by Anand Sagun

6. More from HR Era Members

6.1  I Feel, therefore, I Am , Asima Sherali
6.2 ROI on IT Training , Rajat Agrawal
6.3 Stress of Managing Time , HR Era Member from Bangalore
6.4 So Blessed , sent by Poornima K.

7. Best HR Jobs (USA & India)

8. Training Programs (India)

9. Aims of HR Era, How to Contribute Articles.
 


HR Era is a Free fortnightly for HR Professionals with
4000 subscribers. To subscribe, simply send an email to HREra-subscribe@yahoogroups.com . Visit our website at http://hrera.com
 

1. Outsourcing: Threat or Opportunity? 
- by Joan Marques

Abstract:

In the past few months concerns about outsourcing have surged to truly vexing proportions in almost all sectors of the U.S. corporate world. While in the not so far past mainly lower level jobs were exported to countries offering low labor costs, today every profession is in jeopardy. A few suggestions for workers in countries that endure job losses through outsourcing are made.

 


Out-sourcing : Numbers and Extent

In the past few months concerns about outsourcing have surged to truly vexing proportions in almost all sectors of the U.S. corporate world. In a recent edition of the Wall street Journal, Maher (2004a) presents a statement by John McCarthy, vice president of Forrester Research Inc., who estimates that "as many as 588,000 U.S. white-collar jobs will be 'off-shored' by 2005 -- and a total of 1.6 million by 2010" (p. B1).

While in the not so far past mainly lower level jobs were exported to countries offering low labor costs, today every profession is in jeopardy, even the jobs of accountants, analysts, tax-professionals, architects, attorneys, radiologists, or technical writers, to name a few. The idea of telecommuting has expanded: the positive sound that this job flexibility tool used to have is not so positive anymore. Once upon a fairly recent time, telecommuting was perceived as a way to keep good workers active by accommodating them through working from home. However, this phenomenon has now expanded to a scale where workers don't just work from their home in the next street, neighborhood, or town, but in the next continent as well!

The Threat as perceived in the USA

The telecommuting shift has, thus, resulted in an elevation of the education levels of jobs that are crossing borders. So, what does the picture look like today? No matter whether you are a worker at the lowest echelon of an organization, or a top performer with an advanced degree, your job can be exported next year, next month, or even next week.

As soon as you find out that the U.S. company you work for has tested Bangalorian, Coimbatorian, or any other transcontinental waters, you can start counting down. And not even obtaining higher education will keep your job secure anymore! No wonder that more and more people get nervous about this whole trend: globalization was supposed to be a positive development, not a threatening one.

Wheel Turning Full Circle : History Repeats

Before offering some positive attitudinal suggestions regarding outsourcing, here is a point to ponder: long before this trend became a reason for concern in the industrialized world, globalization was a nightmare to the lesser-developed, smaller-scale producing countries of this world. For the longest time these countries were beleaguered by mass production from their industrialized "brothers and sisters," who could afford infinitely cheaper and larger scale production due to their massive and advanced setups. Becoming a partner in a regional trade community simply meant more prosperity for the prosperous, and more poverty for the poor. Borders had to be unlocked for giants who could now freely expand their state of the art services to neighbors who were still struggling with old-fashioned production processes and meager performance levels.

And now these "poor" countries are finally gradually emerging from their desolation: they offer their services on-location and through the Internet to corporations from industrialized countries, and obtain jobs at these corporations for a salary, considerably higher than what they used to get paid at home, yet significantly lower than what these corporations would pay to the workers in the industrialized home country! And that is what this entire outsourcing issue looks like from the other side of the mirror.

Some Suggestions for Workers in Developed Countries

So, now that this has been placed on the table, here are some suggestions for workers in countries that endure job losses through outsourcing:

* Polish up your entrepreneurial skills. Smaller, lean-and-mean operations will have longer endurance than mammoths with little or no flexibility. "Seek out new possibilities outside your company," suggests Maher (2004b, p. B8). This author refers to our human inventiveness by predicting that the offshoring of jobs will ultimately create new entrepreneurial opportunities. Maher cites Bharat Desai, chairman and chief executive of technology outsourcing company Syntel Inc., who declared, "The more repetitive jobs will go offshore, because it will be more cost effective and higher value to do that," (p. B8) This means that the less repetitive jobs will stay!

* Enlarge your horizons. Try to find out in what other industries than the one in which you are currently working your skills can be applied. Then, familiarize yourself with the wheelings and dealings of that industry, just in case…

* Engage in some in-depth self-exploration in order to find out what other work-preferences you have. Then, see what you can do to increase your capabilities in those other areas as well. The more diverse your skills, the greater your applicability in the rapid changing global work environment.

* Read! Listen! Surf the Net! Travel! Do everything you can to familiarize yourself with other environments than the one you are currently in. It may sound like an unrealistic, even silly suggestion, but think of all the people who have changed environments in the past for their betterment. If they could do it, you can too. If the world is becoming a global village, and we are all becoming "citizens of the world," we may as well get ourselves comfortable in our new, enlarged "home," right? Besides, even if you don’t want to go anywhere, it is always a plus to at least know what's going on out there.

Here are, at the end of this little contemplation, two positive notes to boost motivation:

1. Threats can be seen as opportunities. And people are generally known for their resilience in turbulent times. In a recent Fortune article the following statement was posted: "One of the greatest assets of America, so underestimated there but so attractive to outsiders, is the ability of the U.S. to compete and come out on top, yet to absorb periodic shocks. I don't feel America is going to lose its economic dominance in any manner" ("Outrage Over Outsourcing," 2004, p. 32).

2. Even outsourcing and the entire trend of globalization have their limitations. As Maher (2004a) puts it: "Geographic and cultural differences can make it hard for overseas workers to take over highly sophisticated jobs" (Maher, 2004a, p. B1).

In Conclusion

Whether we choose to perceive outsourcing as a threat or an opportunity depends on our mindset, our actions, and most of all: our approach. As one of the four noble truths in Buddha's teaching tells us, "As we are the ultimate cause of our difficulties, we are also the solution. We cannot change the things that happen to us, but we can change our responses" ("The four noble," 4).

References:

i] Anonymous. (2004, March 22). Outrage Over Outsourcing. Fortune, 149, 32.

ii] Maher, K. (2004a, March 23). Next on the Outsourcing List; Job Shift to Cheaper Countries Could Threaten More Careers: Analysts, Architects, Attorneys. The Wall Street Journal, pp. B1.

iii] Maher, K. (2004b, Mar. 23). What to Do if You Fear Your Job May Go Abroad. Wall Street Journal, pp. B8.

iv] Unknown. the four noble truths. FWBO.org. Retrieved on March 24, 2004, from http://www.fwbo.org/fournobletruths.html

Author: Joan Marques, Ed D.

Joan Marques emigrated from Suriname, South America, to California, U.S., in 1998. She holds a doctorate in Organizational Leadership, a Master’s in Business Administration, and is currently a university instructor in Business and Management in Burbank, California. You may visit her web sites at
http://www.joanmarques.com  and http://www.spiritcounts.com . Article dated 26 Mar 2004.

Email:
jmarques01@...
 


2. Moderator's Space

Out-sourcing is an ir-reversible trend that has set in. Here are two articles on it.

Sonia K Nair is not in favor of HR out-sourcing. Joan Marques depicts the anxiety due to BPO [business process outsourcing] in USA and argues that it is part of economic change and talks about adjusting to it.

HR Era Members may send their comments on
OUTSOURCING to Alka@... . We will consolidate the views and carry as a special issue of HR Era.
 

warm regards

Rajeev B Bhatnagar
Moderator

Rajeev@...

PS: We have received many appreciations for the presentations uploaded at  http://geocities.com/hr_era . Alka conveys thanks to all. More than appreciations, we need more contributions from members to it. Specially members in training can help by sending in more PPTs.
 


3. Tomato Soup for the Soul - from the Net


Frying Pan

A guy is reading his paper when his wife walks up behind him and smacks him on the back of the head with a frying pan. He asks, "What was that for?"

She says, "I found a piece of paper in your pocket with 'Betty Sue' written on it."
He says, "Jeez, honey, remember last week when I went to the track? 'Betty Sue' was the name of the horse I went there to bet on." She shrugs and walks away.

Three days later he's reading his paper when she walks up behind him and smacks him on the back of the head again with the frying pan.

He asks, "What was that for?"

She answers, "Your horse called."
 


4. HR Out-Sourcing - 'The First step towards abolition of HR Departments' - Sonia K. Nair


These days I have been reading and hearing a lot about HR outsourcing in India. What exactly is this HR Outsourcing? Is it yet another new concept aped from the West or are we shifting our basic HR responsibilities on someone else's shoulders? Or is it that we hire an expert to carry out jobs that fall outside our core competency?

Watch out, HR-outsourcing may be the beginning of 'abolition of HR Departments'. So think before you leap………..!

Yes, HR Managers Must focus on their Strategic Role

It's undoubtedly appreciable that HR professionals are playing the role of Strategic Partners these days, than just facilitators. HR Professionals are expected to know the nitty-gritty of business. All functions within business are interconnected and inter-dependant, rather than compartmentalized and independent, as in earlier times. The objectives of the Organization as a whole are in focus rather than just the internal HR activities. The HR higher up the ladder now focuses on the major issues of People Management in line with the Organizational Objectives rather than wasting time over trivial HR matters.

Out-Source to Get Better Expertise - Not to Economize

There are few HR specialists who understand that by Outsourcing the HR function, the Organization can only fix responsibilities but not accountability of the out-sourcing agency. I totally disagree with this view. While Out-sourcing an activity, an Organization must ensure that the activity is being taken care of in a much better and professional way than what the Organization itself could perform because that is the primary objective of outsourcing. If there is no accountability for the job out-sourced, the basic purpose of out-sourcing is wrong. Just reducing the economic cost must not be the sole purpose of out-sourcing. The basic purpose of out-sourcing must be to ensure that the best performance, quality, customer delight, and standards are maintained.

HR is Every Manager's Job:

It is amazing that few HR professionals feel it is difficult for HR Managers to be physically present at each scene and hence HR activities must be outsourced. I say that HR must be everybody's business in the Organization than just the HR Managers'. Each line manager must be capable of managing his Human assets and motivating and developing them. If we say that we need ten HR professionals to manage a large Organization, we sure are compartmentalizing HR and not permeating into the core business. Why do we see the HR function as the policeman regulating the 'Law and Order'?

Don't Out-source Just Because Others are Doing It:

There are innumerable examples of Organizations in India that have evolved innovative Management practices without aping the west for Management principles or guidelines. The best examples being the dabbawalas (or lunch-box-deliverers) of Bombay and the Lijjat Women's Association that started with the making of Lijjat pappad in Bombay.

HR must decide which function to outsource and to which vendor, especially when in India, there are not many professional vendors for the purpose, and whether the vendor is capable to handle complex HR systems. One must also understand the stability of such vendors in the market, whether tailored products / services are available as per the Company's specific needs. However, since outsourcing of HR functions like benefits, pensions, payroll, training etc. are in vogue, one must analyze the backlashes of outsourcing these functions which may lead to 'communication gap' between the HR and the Company's internal customers.

Focus on Right-Sizing the HR Team & Use Technology

Instead of out-sourcing the HR activities, I am sure if we focus on right-sizing the HR strength and instill in each employee the sense of Self-management and Team Management, motivate him enough to contribute his share towards better productivity, empower him to perform his best without exercising force, guiding him to manage his own score-card and performance graph, involve him in monitoring the business graph; there will be a time in India, when we shall be quoted as a nation practicing the right HRM, if not the best HRM. The HR professionals would then be able to focus on core issues of strategizing HRM.

Again, e-HR is a very lucrative system, wherein every employee of the Organization may manage / track information related to his service record, performance, development, opportunities, training needs etc.

Remain Connected with your Internal Customer:

Effective communication is the path towards sound employee relations. If functions like Recruitment, Performance Management, pay-roll, employee-counseling, training etc. are out-sourced; there is nothing more an HR professional can concentrate on. These activities are meant to be keeping an HR professional connected with the rest of the employees. These are the areas where the HR Manager remains in connection with the work-force. Hence, out-sourcing these activities may give rise to further alienation of the employees from the HR Managers.

Understand Your Needs & Environment and then Act:

The principles and practices of Human Resource Management need to be customized considerably in the Indian perspective; the Labour legislations need to be reviewed and amended with progressing times, promoting employment opportunities rather than pruning the same by imposing stringent laws.

It's high time the Indian HR Manager thinks to renovate HR practices, than ape the west to mechanize the HR activities like the other areas of business processes.


Author: Sonia K Nair

Sr. Manager - P&A, Gujarat Water Infrastructure Limited, Dr. Jivraj Mehta Bhavan, Sector 10, Gandhinagar - 382010
Gujarat. 16th Feb 2004

Email: soniaknair@...
 


5. My Favorite Quotes - sent by Anand Sagun

"When you find double dealing, double think, double talk, and double faced people all around, it requires courage to be sincere, truthful and honest with oneself. Prove your worth! Man's noblest gift to man is his sincerity, for it embraces his integrity also"

"Courage is not the absence of fear; it is the mastery of it"

"Fear isn't cowardice; cowardice is failure to fight fear"

"If you love truth, truth will give you courage and strength to fight your adversaries"

Contributed by Anand Sagun

Contact: Human Resources, Sutherland Global Services Ltd., Chennai, Ph - 044 - 52007813. Email:
Anand_Sugun@...
 

6. More from HR Era Members  

6.1  I Feel, therefore, I Am , Asima Sherali

Asima says that down-sizing is not the right thing from any angle - human values, what managements profess (people are our greatest ...), company's long-term interest. She cites some research and a case in support. However, since we are passing thru a time where down-sizing is common practice let us not expects employees to be loyal. In the new employment contract between employers & employees, build multi-skilling in employees so that employees are well-prepared for layoffs & loss of their job.

I must add, Asima is very sensitive to human feelings and values. The way she can put them in words, very few, if any, can. Destined to be a great writer one day. This article she sent when she was working in New York.

6.2 ROI on IT Training , Rajat Agrawal

Details the benefits of training to organizations as well as employees. And mentions Rajat's company (Whizlabs) which has started providing online IT training.

6.3 Stress of Managing Time , HR Era Member from Bangalore

Tells how new technology has increased stress and the importance of values over money. To reduce stress the most important thing is to see professional goals as a means to our emotional goals - i.e. having our priorities right.

[Author of this article may kindly email us. I am sorry because the particulars were lost when my outlook account  crashed. ]

6.4 So Blessed , sent by Poornima K.

Hi,

This is an article I got from one of my friends. It has occupied a prominent post on my notice-board since that day. Any time I feel pressurized or depressed, all I do is read through this article once and immediately I would feel so much better. I share this with the other readers of HR Era and help them find peace within themselves.

Regards,

Poornima Kuttikrishnan
Poornima_K@... , 26 Mar 2004

 


7. Best HR Jobs (USA & India)

Head of Human Resources, Client of Teten Recruiting, New York

Summary

Would you like to build out a formal HR department for one of New York’s fastest growing companies? Work with a talented team to build an industry leader?

Our client is a private, extremely rapidly growing, New York-based professional services firm. This position is available immediately. Our client has very high standards in hiring, and that is particularly true for the HR role.

Title

HEAD OF HUMAN RESOURCES

Compensation

Approximately $80K+bonus. Generous benefits package. Relocation expenses will not be paid.

Reports to

Group Controller (US) and Senior Vice President, Operations Support (India)

Responsibilities

Responsible for all HR functions for about 120 people in the company’s New York headquarters, from hourly workers to senior management. Based in NY headquarters. No significant travel.

Qualifications

5-15 years experience. Manager-level. Experience in recruiting, designing compensation plans / benefit programs. Demonstrated experience in staffing at all levels. Familiar with employment rights and laws, staff development / review, training,, etc. Some client interaction. Background in professional services, outsourcing firm, and/or financial services helpful. Strongly prefer local candidates.

Include in resume or cover letter

- recent salary history and expectations;

- confirmation that you are eligible to work in the USA;

- evidence of writing/communication/editing skills; and

- the years during which you worked for each full-time position that you have held and for each university where you studied (so that we can verify attendance).

How to Apply

Contact via e-mail only; do not call. Save your resume in Microsoft Word format with the name “Last Name_First Name_Year.doc”, e.g., “Lopez_Jennifer_2004.doc”. Please make sure that you include all of the information that we request above, or we will not be able to consider your application.

Please send resume and cover letter to Resumes2@... with “Head of HR-11” and your name in the subject line. For example, write “Head of HR-11-Lopez Jennifer”.

Teten Executive Recruiting ( www.Teten.com )

Asst Vice President-Training, Tata Aig, Mumbai
Manager- Training, Tata Aig, Mumbai

For AVP: MBA(HR/MKTG). 10 yrs + exp in defining the training strategy and iimplementation in an SBU. Service industry

For Manager-Training: MBA(HR/MKTG). 5-8 yrs exp in both soft skills as well as sales training & OD initiatives

Reply Back to: recruitmenthhelpdesk@...

Regards

Amol R Gupta

Office No : 56933929

HR Executive, Company in Retail Business, Bangalore

Currently having an opening of HR Executive. Details are given below.Interested candidates kindly forward your cv at ethos@... / ethoscon@... / ethos@...

HR Executive
Company : Retail Business
Exp : 2 to 3 years MBA / PGDHR
Job Profile : General HR, Recruitment, compensation Appraisal, Induction, etc
Salary : 10,000 pm
Location : Bangalore

Ethos Consulting
(IT Placement Consultant)
Unit No. 11, Gokul Apartment,
Near Farooq High School,
S.V. Road, Jogeshwari (W)
Mumbai - 400 102

Tel: (022) 2678 5797 / 2679 8027

Email: ethos@... / ethoscon@... / ethos@...

 


8. Training Programs (India)

INSTITUTE OF HRD
BANGALORE

Presents
A Two day Workshop on
Leadership & Team Building Skills
BANGALORE : May. 28-29, 2004, The Chancery Hotel, Lavelle Road, Bangalore-1
New Delhi       : June  3- 4, 2004  Taj Ambassador Hotel, Sujansingh park, New Delhi-3
MUMBAI : June  10-11, 2004  Atithi Hotel, Adjacent to Domestic Airport, Vile Parle East, Mumbai-99

Workshop Fee:
For  Single Nomination        : Rs. 3500/- per participant
For Groups of Three or more : Rs. 3200/- per participant.

For more Details Contact : B.Nandini  ( Ph:  080-23436406, 23549645, 51244291 )
or visit www.ihrd.net for online registration.
 


9. Aims of HR Era, How to Contribute Articles, Legal Stuff.

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2004 by HREra.com

 

#60 From: "Alka Bhatnagar" <alka@...>
Date: Sun Mar 21, 2004 9:20 pm
Subject: Issue # 48, Dont Miss This One
alka@...
Send Email Send Email
 


HR Era,     Issue # 48,       Mar 21st, 2004
 

Sharing & Growing

Writing down what we learn thru reading or experience sharpens our own understanding and thinking on the subject. Publishing it adds value because we gain from appreciative as well as critical comments received. Publishing also makes us known amongst fellow professionals & makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to Alka@...


CONTENTS

1. Moderator's Space

2. Twenty Five Presentations for You - by Alka Bhatnagar

3. Why You Need Coaching to Learn Emotional Intelligence - by Susan Dunn

4. My Favorite Quotes - sent by Rajesh Kamath & V Vijay Anand Sriram

5. Inspirational Story: The Brick - sent by Muralidharan Ramakrishnan

6. Aims of HR Era, How to Contribute Articles.
 


HR Era is a Free fortnightly for HR Professionals with 3400 subscribers.
To subscribe, simply send an email to HREra-subscribe@yahoogroups.com . Visit our website at http://hrera.com
 

1. Moderator's Space

We have created a new website for you which has 25 presentations on HRM and Soft Skills. You will enjoy this collection. All HR Professionals will certainly need to visit this site again and again.

Visit http://geocities.com/hr_era

But this glass is half-full and you need to fill it to the brim. These 25 presentations occupy only half the space we have for this website and you must add 25 more to this collection.

We appeal to all members to kindly share their presentations on HRM & Soft Skills for this resource.

Let us create a resource in this website that will help all HR Professionals and be available to all of us as a free reference.

Only 25 more to go. Let us hurry!

warm regards

Rajeev B Bhatnagar
Moderator

Rajeev@...
 


2. Twenty Five Presentations for You - by Alka Bhatnagar

Summary of 25 Presentations uploaded at http://geocities.com/hr_era is given below.

Please do email us your suggestions and comments regarding utility and quality of each of these presentations.

We also welcome any comments regarding inadvertently missed acknowledgements or copy-right that you may like to tell us.
 

Subject Number of Presentations
Seven Habits of Highly Effective People 1
Leadership (General Colins, The Lagaan Way) 2
Presentation Skills 2
Negotiation Skills 1
Conflict Management 1
Team Building (Lessons from Geese) 2
Change Management ( Who Moved My Cheese) 1
Money is not the only Motivator 1
Time Management ( Free E-Book, Free Handbook, Three Presentations, Personal Organizer) 6
Selection & Interviewing Skills 1
Why Attitude Surveys? 1
Causes of Attrition & Satisfaction in Knowledge Workers 1
60 Motivational Ideas 1
Employer Employee Relationship 1
Outsourcing HR 1
Suggestion Scheme 1
Value Addition thru HR 1
The Demings Prize 1
Ergonomic Tips for Computer Users 1


Contributed by Alka Bhatnagar
Alka@...

 


3. Why You Need Coaching to Learn Emotional Intelligence - by Susan Dunn, MA, Clinical Psychology, The EQ Coach

 

Emotional intelligence (EQ) is the ability to recognize your feelings and those of others, to motivate yourself, and to manage emotions well in yourself and others. (Goleman, 1995).

EQ can be learned, so of course we're interested in how to measure it.

Many of the tests are self-report, meaning individuals are asked to rate themselves in different categories. The assessment Goleman created, the Emotional Competence Inventory (ECI) assesses 20 emotional competencies.

It's probably already occurred to you that someone who isn't very high in EQ wouldn't be able to assess her / his own EQ very well, because it takes awareness.

In fact one of the scales on the ECI is called Accurate Self Assessment, and measures how aware the person is of their own strengths and weaknesses.

And, yes, it turns out in a study done by Michelle Burckle, that those who scored low in Accurate
Self Assessment had much larger gaps between their views of themselves and other's views of them.

And this is interesting - those who scored high in Accurate Self Assessment rate themselves slightly less emotionally intelligent than they are perceived. And conversely, those low in Accurate Self Assessment tend to view themselves as more emotionally intelligent than others do.

Ms. Burckle concluded that self-assessments alone could be misleading, and multi-rater assessments would be more desirable in evaluating emotional intelligence.

I believe one could also conclude that a coach is a necessary part of the mix - to have the objectivity to gather the data, interpret the multi-rater assessments, observe the person in action, and help them learn with feedback.

The most salient result of the research was that we aren't good at assessing our own emotional
intelligence, and it follows that we also would not be good, alone, at changing it, observing the
difference, and getting it right.

Contributed by Susan Dunn

©Susan Dunn, MA Clinical Psychology, The EQ Coach, http://www.susandunn.cc  . Emotional intelligence coaching for all areas of your life; affordable EQ coach training; resources: distance learning; ebooks. Mailto:sdunn@...  for free ezine.

 


4. My Favorite Quotes - sent by Rajesh Kamath & V Vijay Anand Sriram


"Learning time is not a respected part of the work environment. But you can't be so busy that you allow yourself to get stupid." - Henry Ford

Contributed by Rajesh Kamath, Email: kamath.rajesh@...

The 4P's Require for HR Professional

Patience ------- Makes man learn
Practice ------- Makes him Perfect
Performance ---- Makes him Excellent
Persevarance --- Makes Him Genius

Contributed by V Vijay Anand Sriram, Manager HR and BD, Email: vasriram@...

 

 


5. Inspirational Story: The Brick - sent by Muralidharan Ramakrishnan


A young, successful executive was traveling down a neighborhood street, going a bit too fast in his new Jaguar. He was watching for kids darting in and out from between parked cars and slowed down when he thought he saw something.

As his car passed, no children appeared. Instead, a brick smashed into the Jag's side door! He slammed on the brakes and spun the Jag back to the spot from where the brick had been thrown. He jumped out of the car, grabbed the kid and pushed him up against a parked car shouting, "What was that all about and who are you? Just what are you doing?" Building up a head of steam he went on. "That's a new car, and that brick you threw is going to cost a lot of money. Why did you do it?"

"Please, mister, please. I'm sorry. I didn't know what else to do," pleaded the youngster. "I threw the brick because no one else would stop." Tears were dripping down the boy's chin as he pointed around the parked car. "It's my brother. He rolled off the curb and fell out of his wheelchair, and I can't lift him up." Sobbing, the boy asked the executive, "Would you please
help me get him back into his wheelchair? He's hurt and he's too heavy for me."

Moved beyond words, the driver tried to swallow the rapidly swelling lump in his throat. He lifted the young man back into the wheelchair and took out his handkerchief and wiped the scrapes and cuts, checking to see that everything was going to be okay. "Thank you and may God bless you," the grateful child said to him.

The man then watched the little boy push his brother down the sidewalk toward their home. It was a long walk back to his Jaguar, a long, slow walk.

He never did repair the side door. He kept the dent to remind him not to go through life so fast that someone has to throw a brick at you to get your attention.

" It's your choice: Listen to the whisper -- or wait for the brick.
Thanks and Regards
Murali

Sent by Muralidharan Ramakrishnan

Email: rammuraly@...

 


6. Aims of HR Era, How to Contribute Articles, Legal Stuff.

Aims of HR Era:
It aims to enhance CAREER GROWTH of its readers by bringing to them practices & ideas they can apply in their work, opportunities to network with other Professionals, training opportunities, jobs available, and techniques for self-management.

Contribute Articles & Other Contents:
Contributions from readers are wholeheartedly solicited. Contributions are the things that enable sharing of learnings. Lead Article should be about 800 words, others 400 words. Please send details about yourself also as we would like to post them along with the article. Kindly note, no honorarium is paid now! Please email contributions to Alka@...

Visit our Website at http://hrera.com 

 

Copyright (C) 2004 by HREra.com

 

#59 From: "Rajeev.B.Bhatnagar" <rajeev@...>
Date: Mon Feb 16, 2004 1:34 pm
Subject: HR Era, Issue # 47, Managing People & Organizations
abs444
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 47,     Feb 15th, 2004
 

Sharing & Growing

Writing down what we have learned from experience or reading sharpens our own understanding & thinking on the subject. Publishing it (in HR Era) adds value because we gain from critical as well as appreciative comments of readers. Publishing also makes us well-known amongst fellow professionals & makes our contribution permanent.

We invite you to use HR Era as your medium of self-expression, sharing, and growth.
Email your contributions to Rajeev@...  


Contents

1. Moderator's Space

2. A Brief on Dr. A.P.J. Abdul Kalam - contributed by Challa Rama Phani

3. New Members

Mr KSB Nayar, MD, Kartikeya Management Consultants, Ahmedabad
Ms Anita Rajendran, Human Resource Officer, Besco, Singapore

4. Dr. A.P.J. Abdul Kalam's Views on Leading People & Organisations - Sent by Challa Rama Phani

5. Best HR Jobs (India)

6. A Beautiful Prayer - sent by Ambar Nanavaty
 


HR Era is a Free fortnightly for HR Professionals with 3400 subscribers. To subscribe, simply send an email to HREra-subscribe@yahoogroups.com  . Visit our website at http://hrera.com
 


1. Moderator's Space

Dr APJ Abdul Kalam is now the President of India. He was a very successful leader of India's Space Program. As a recognition for his outstanding contributions, and his patriotism, the highest office in India was offered to him on a platter by his fellow countrymen & women!

In 1984, Mr Phani, now an HR Professional, started his career in DRDL (Defence Research and Development Laboratory) about the time Dr Kalam became it's CEO (=Director). Mr Phani was lucky to have personal interaction with the future President and remembers Dr Kalam as an inspiring leader for the whole organization. He has collected some excerpts on Human Resources Management from Dr Kalam's book (Wings of Fire) & writings and sent to us.

I must admit that the excerpts are abstract. However, they are based on the same wisdom which Dr Kalam used to successfully lead India's Space Program. So even if we do not fully understand them at fist reading, we must read them many times over. Better still buy & read the full book.

warm regards

Rajeev B Bhatnagar

Rajeev@...
 


2. A Brief on Dr. A.P.J. Abdul Kalam - contributed by Challa Rama Phani

Dr.A.P.J. Abdul Kalam is a household name since the launching of SLV-3. It has become a global synonym to missile worldwide, after the successful completion of Integrated Guided Missile Development Programme (IGMDP). He was a Project Manager. He was a Project Leader. He was a Technocrat. He is one of the greatest Rocket Scientist of our times. He collaborated with hundreds of Organizations. He managed thousands of People. He networked with every possible source to make the Missile Making Mission Impossible, a possible mission to be welcomed with millions of smiles, which made Him reach the highest seat of power in the biggest democratic country in the world with great ease and with his patented simple style. Now He is the First Citizen of India. Prime Ministers, Defence Ministers trusted him to the core for his scientific, technical and above all his managerial abilities.

He believes in Nobility in Management. Dr.Kalam once said that “Management can be done with nobility. The failure should be absolved by the Chief of the Mission and the success should accrue to the team.” He managed many a elite groups of Scientists as a Leader of various missions he successfully completed to the satisfaction of the entire nation. His experience in managing human resources will come in handy for aspiring HR Managers and established HR experts. Recruitment, Training and Development, Relationship Management, Compensation and Benefits, Performance Appraisals - what not, you name it - he handled every function of HRM with great ease to make his mission possible through sheer guts and vision.

He is a great Visionary with inimitable missionary zeal. Above all, He is one of the greatest
motivator of our times. He is a National motivator with global vision. His life’s mission is to
make India a ‘developed nation’ through motivation. To realise his vision, he is gearing up to
make the Rashtrapati Bhavan (= Presidential House) a national hub of communication with all modern facilities to propagate his dreams across the Nation.

As per Dr. Kalam, Nation is also like an Organisation. India must have a vision and a mission statement to lead its talented youth towards realising the dream of transforming it into a developed nation. Being a President of the biggest democracy in the World, Dr.Kalam set his goal to do the ground work to help India become a developed nation. May his mission inspire a million and their tribe may increase a trillion !

This article is intended to explore the experiences of Dr.A.P.J. Abdul Kalam as one of the
greatest HRM experts of our times. Let us delve into his experiences and valuable opinions on
Human Resources Management and related functions.

Dr.A.P.J.Abdul Kalam has become a legend in his life time for his inimitable and towering
achievements in the field of technology. He walks his talk. He conquered the past, motivates
the present and continues to inspire the generations of future. May his tribe increase
manifold to take us towards a developed India!

Contributed by Challa Rama Phani

Sr. Officer (HR & Admin), Emmellen Biotech Pharmaceuticals Limited, Mahad - 402309, District Raigarh, Maharashtra, India. Email: phani@...
 


3. New Members

Mr KSB Nayar, Managing Director, Kartikeya Management Consultants, Ahmedabad

Presently the President of National HRD Network (Ahmedabad Chapter), Mr Nayar is a very highly
accomplished HR professional. He was bestowed the Rotary International Award for Outstanding
Professional Young-Men in 1978 and is listed in International Directory of Distinguished
Leadership in 1999 by American Biographical Institute Inc.

Amongst the many qualifications of Mr Nayar are Master's Degree in International Economics and
Bachelor's Degree in Labour laws. He has over three decade's work experience in IIM-Ahmedabad,
Ahmedabad Management Association, Gujarat Steel Tubes, and Metrochem Group of Companies. He has conducted Management Development Programs in several reputed institutes & organizations.

Contact: Akik Tower # 708, Opposite Rajpath Club, Ahmedabad - 380015, India. Email: ksb@... Website: http://www.kartikeyaconsultants.com

 

Ms Anita Rajendran, Human Resource Officer, Besco Building Supplies (SEA) Pte Ltd, Singapore

Anita has a Bachelor's Degree in Commerce and is now pursuing PG Diploma in Human Capital Management from Singapore Human Resource Institute. She has 9 years' varied work experience covering Human Resource, Marketing, Accounts, and Secretarial functions.

Her objective is to develop HR as her core competency and grow with a a positive adaptation, utilizing her abilities, experience, and education to face newer challenges.

Contact: anitarajendran@... 
 

 


4. Dr. A.P.J. Abdul Kalam's Views on Leading People & Organisations - Sent by Challa Rama Phani


On Indian Organizations and Leadership

What makes life in Indian Organizations difficult is the widespread prevalence of this very contemptuous pride. It stops us from listening to our juniors, subordinates and people down the line. You cannot expect a person to deliver results if you humiliate him, nor can you expect him to be creative if you abuse him or despise him. The line between firmness and harshness, between strong leadership and bullying, between discipline and vindictiveness is very fine, but it has to be drawn. Unfortunately, the only line prominently drawn in our country today is between the ‘heroes’ and the ‘zeros’. On one side are a few hundred ‘heroes’ keeping nine hundred and fifty million people down on the other side. This situation has to be changed.

On Leadership Competencies and Staffing

What makes a productive Leader ? In my opinion, a productive leader must be very competent in staffing. He should continually introduce new blood into the organization. He must be adept at dealing with problems and new concepts. The problems encountered by an R&D Organization typically involve trade-offs among a wide variety of known and unknown parameters. Skill in handling these complex entities is important in achieving high productivity. The leader must be capable of instilling enthusiasm in his team. He should give appropriate credit where it is due; praise publicly, but criticize privately.

On Leaders’ Styles

Different leaders accommodate concern for workers while getting work done, in their own personal ways. Some shed all concern for workers in order to get results. They use people merely as instruments to reach goals. Some give less importance to the work, and make an effort to gain the warmth and approval of people working with them.

On Leader's Working Style and Qualities of Successful Project Leaders

Involvement, participation and commitment were the key words to functioning. A basic aspect of a person’s working style is how he plans and organizes tasks. At one extreme is the cautious planner, who carefully spells out each step before making any move. With a sharp eye for what can possibly go wrong, he tries to cover all contingencies. At the other end is the fast mover, who weaves and dodges without a plan. Inspired by an idea, the fast mover is always ready for action.

Another aspect of person’s working style is control - the energy and attention devoted to ensuring that things happen in a certain way. At one extreme is the tight controller, a strict administrator with frequent checkpoints. Rules and policies are to be followed with religious fervour. At the opposite end are those who move with freedom and flexibility. They have little patience for bureaucracy. They delegate easily and give their subordinates wide latitude for movement. I wanted leaders who tread the middle path, those who could control without stifling dissent or being rigid.

I wanted men (as project leaders) who had the capability to grow with possibilities, with the patience to explore all possible alternatives, with the wisdom to apply old principles to new situations; people with the skill to negotiate their way forward. I wanted them to be accommodating, to be willing to share their power with others and work in teams, delegating good jobs, assimilating fresh opinions, respecting intelligent people, and listening to wise counsel. They would have to be able to sort out things amicably, and take responsibility for slip-ups. Above all, they should be able to take failure in their stride and share in both success and failure.

On Indian Management Techniques

We had our home-grown, but effective, management techniques. One such technique was concerned with follow-up of project activities. It basically consisted of analysing the technical as well as procedural applicability of a possible solution, testing it with the work centres, discussing it with the general body of associates and implementing it after enlisting everybody’s support. A large number of original ideas sprung up from the grass root level of participating work centers. If you were to ask me to indicate the single most important managerial tactic in this successful program (i.e.IGMDP = Integrated Guided Missile Development Programme), I would point to the proactive follow-up.

On Listening Skills

I listened carefully and it was indeed a great education for me. Ironically, all through school, we were taught to read, write and speak, but never to listen, and the situation remains much the same today. Traditionally, Indian scientists have been very good speakers, but have inadequately developed listening skills.

On Encouraging Young and Blending Experience to Create productive Work Culture

We had gone through an elaborate exercise of goal-setting and enthused the young scientists about these goals. At the review meetings, I would insist that the youngest scientists present their team’s work. That would help them in visualising the whole system. Gradually, an atmosphere of confidence grew. Young scientists started questioning senior colleagues on solid technical issues. Nothing daunted them, because they feared nothing. If there were doubts, they rose above them. They soon became persons of power. A person with belief never grovels before anyone, whining and whimpering that it’s all too much, that he lacks support, that he is being treated unfairly. Instead, such a person tackles problems head on and then affirms, ‘As a child of God, I am greater than anything that can happen to me’.

I tried to keep the work environment lively with a good blend of the experience of the older scientists mixed with the skills of their younger colleagues. This positive dependence between youth and experience had created a very productive work culture at DRDL (Defence Research & Development Laboratory).

On Dreams, Growth and Career Path

I am aware that one of the most constant and powerful urge I experienced was my desire to be more than what I was at that moment. I desired to feel more, learn more, express more. I desired to grow, improve, purify, expand. I never used any outside influence to advance my career. All I had was the inner urge to seek more within myself. The key to my motivation has always been to look at how far I had still to go rather than how far I had come. After all, what is life but a mixture of unsolved problems, ambiguous victories, and ambiguous victories, and amorphous defeats?

On Motivating People and Managing Change

To motivate people to enhance their performance and deal with depression is always a challenge for a leader. I have observed an analogy between a force field equilibrium and resistance to change in organisations. Let us imagine change to be a coiled spring in a field of opposing forces, such that some forces support change and others resist it. By increasing the supportive forces such as supervisory pressure, prospects of career growth and monetary benefits or decreasing the resisting forces such as group norms, social rewards, and work avoidance the situation can be directed towards the desired result - but for a short time only, and that too only to a certain extent. After a while the resisting forces push back with greater force as they are compressed even more tightly.

Therefore, a better approach would be to decrease the resisting force in such a manner that there is no concomitant increase in the supporting forces. In this way, less energy will be needed to bring about and maintain change.

The result of the forces I mentioned above, is motive. It is a force which is internal to the individual and forms the basis of his behaviour in the work environment. In my experience, most people possess a strong inner drive for growth, competence, and self-actualization. The problem, however, has been the lack of a work environment that stimulates and permits them to give full expression to this drive. Leaders can create a high productivity level by providing the appropriate organizational structure and job design, and by acknowledging and appreciating hard work.

On Motivational Inventory of a Leader

The motivational inventory of a leader is made up of three types of understanding:

  • an understanding of the needs that people expect to satisfy in their jobs,

  • an understanding of the effect that job design has on motivation, and

  • an understanding of the power of positive reinforcement in influencing people’s behaviour.

On Needs & Other Factors that Determine the Quality of a Person's Efforts & Performance

People seek to satisfy their social, egoistic, and self-actualization needs at their workplaces. A good leader must identify two different sets of environmental features. One, which satisfies a person’s needs and the other, which creates dissatisfaction with his work. We have already observed that people look for those characteristics in their work that relate to the values and goals which they consider important as giving meaning to their lives. If a job meets the employees’ need for achievement, recognition, responsibility, growth and advancement, they will work hard to achieve goals.

Once the work is satisfying, a person then looks at the environment and circumstances in the workplace. He observes the policies of the administration, qualities of his leader, security, status and working conditions. Then, he correlates these factors to the interpersonal relations he has with his peers and examines his personal life in the light of these factors. It is the agglomerate of all these aspects that decides the degree and quality of a person’s effort and performance.

On Team Building and Team Spirit

In their formative stages, teams are much like children in spirit. they are as excitable, full of vitality, enthusiasm, curiosity and the desire to please and excel. As with children, however, these positive attributes can be destroyed by the behaviour of misguided parents. For teams to be successful, the environment must offer scope for innovation. I always ensured for my teams an environment which allowed innovation and risk-taking.

When you work as a project team, you need to develop a complex view of the success criteria. There are always multiple and often conflicting sets of expectations that exist about a team’s performance. Then, quite often, the project teams are virtually torn apart in their attempt to accommodate the needs and constraints of sub-contractors outside the organisation and specialist departments within the organisation.

Good project teams are able to identify quickly the key person or people with whom negotiations of the success criteria must take place. A crucial aspect of the team leader’s role is to influence and negotiate with these key people for their requirements, and to ensure that the dialogue continues on a regular basis as the situation develops or changes. If there is one thing outsiders dislike, it is unpleasant surprises. Good teams ensure that there are none.

A project team member must in fact act like a detective. He should probe for clues as to how the project is proceeding, and then put together different bits of evidence to build up a clear, comprehensive and deep understanding of the project’s needs and requirements.

On Technology Management

The concept of Technology Management has its roots in the Developmental Management models which originated in the early Sixties out of a conflict between harmony-seeking and output-oriented management structures. There are basically two types of management orientations: primal, which values an economic employee, and rational , which values an organisational employee. My concept of management is woven around an employee who is a technology person. While the primal management school recognises people for their independence, and rational management acknowledges them for their dependability, I value them for their interdependence. Whereas the primal manager champions independent enterprise and the rational manager serves cooperation. I moot interdependent joint ventures, getting the forces together, networking people, resources, time schedules, costs, and so on.

Contributed by Challa Rama Phani

Sr. Officer (HR & Admin), Emmellen Biotech Pharmaceuticals Limited, Mahad - 402309, District Raigarh, Maharashtra, India. Email: phani@...

 


5. Best HR Jobs (India)

Head HR for an MNC BPO / Call Center in Delhi

Position reports to the Chief of HR, with a dotted reporting to the center head. The ideal
candidate would be an MBA from TISS or XLRI, 1994 or 1995 batch. He/she would have experience of working in a bank or an IT company or an ITES organization/hotel

The job requires the person to take care of end-to-end HR for the center. This would mean, Performance Management System, Employee Relations, Attrition Management, Recruitment, OD etc. for the center. Comp & Benefits would be anchored by the corporate office with inputs / involvement from this incumbent.

comp will be 15L

Please send applications to : vimmimakar@...

Vimmi Makar
Careerist Mangement Consultants Pvt Ltd
011-26445977/26287093-95
http://www.jobsahead.com/careerist
 


6. A Beautiful Prayer -
sent by Ambar Nanavaty


I asked God to take away my habit.
God said, No.
It is not for me to take away, but for you to give up.

I asked God to make my handicapped child whole.
God said, No.
His spirit is whole, his body is only temporary.

I asked God to grant me patience.
God said, No.
Patience is a byproduct of tribulations; It isn't granted, it is learned.

I asked God to give me happiness.
God said, No.
I give you blessings, happiness is up to you.

I asked God to spare me pain.
God said, No.
Suffering draws you apart from worldly cares and brings you closer to me.

I asked God to make my spirit grow.
God said, No.
You must grow your own, but I will prune you to make you fruitful.

I asked God for all of the things I might enjoy in life.
God said, No.
I will give you life, so that you may enjoy all things.

I asked God to help me LOVE OTHERS, as much as he loves me.
God said... Ahhh, FINALLY YOU HAVE THE IDEA!
This day is yours, don't throw it away.

May God Bless you and keep you and those you love.
Call God often and if you don't get an immediate response try again.
In this world we live in it would seem reasonable to realize that God may get busy sometimes.

Regards,

Amber

Sent by Ambar Nanavaty

Larsen & Toubro Limited, Ahmedabad, Email: ambar_nana@...
 

Copyright (C) 2004 by HREra.com


#58 From: "Rajeev.B.Bhatnagar" <rajeev@...>
Date: Sat Jan 24, 2004 5:28 am
Subject: HR Era, Issue # 46, General Electric, Jack Welch & HR
abs444
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 46,       Jan 25th, 2004
 

Sharing & Growing

Writing down what we have learned from experience or reading sharpens our own understanding & thinking on the subject. Publishing it (in HR Era) adds value because we gain from critical as well as appreciative comments of readers. Publishing also makes us well-known amongst fellow professionals & makes our contribution permanent.

We invite you to use HR Era as your medium of self-expression, sharing, and growth.
Email your contributions to Rajeev@...  


Contents

1. General Electric, Jack Welch, & HR - by Rajeev B Bhatnagar

2. Moderator's Space

3. Tomato Soup for the Soul - Computerized Life

4. HR in News – by V.S.Sathiyamoorthy

ICICI Bank Deploys New People Management Program

5. Book Extract / Review - Sent by Ms. MC Jitha

Practice Points from "Light the Fire in Your Heart" - Debashis Chatterjee

6. Fellowship Program (Doctoral Level) of AHRD, India

 


HR Era is a Free fortnightly for HR Professionals with 3000 subscribers. To subscribe, simply send an email to HREra-subscribe@yahoogroups.com  . Visit our website at http://hrera.com
 


1. General Electric, Jack Welch, & HR - by Rajeev B Bhatnagar

Why should we learn from GE or Welch?

General Electric is one of the largest most respected corporations in the world. Jack Welch, the CEO of  GE from 1981 till recently, is widely regarded as America’s most respected manager. He steered GE with great success, as we shall see, through turbulent times.

Jack Welch attached great importance to HR issues. “I have never heard of a chief executive who devotes as much time to people issues as Welch does,” write Tichy Sherman. So it may be worth reviewing  he has done in HR.

What are the key HR initiatives practices that Jack Welch followed in GE?

Down - Sizing

To an HR professional, the most striking is down-sizing of General Electric. Manpower  reduced from 420,000 to 230,000 in 12 years between 1981 1993. The painful part of the reduction was that 170,000 people who lost their jobs through layoffs attrition. Newsweek named Jack Welch  as “Neutron Jack”  for  his willingness to vaporizing people.

Downsizing was part of larger changes which Jack Welch brought in General Electric. At end of the changes, GE was healthier -  value of company’s stock increased by 7 times as against 2 times for S&P 500 over the period. Overall, Forbes rated GE as the world’s most powerful corporation. By contrast, several other Fortune 500 companies had started wilting. For example, IBM, famous for its no-layoffs policy, had shed 100,000 jobs till 1993 planned to shed another 100,000. 

The reason (=blame) for down-sizing should be put on changed economics realities. “Companies can’t promise lifetime employment, but by constant training and education we may be able to guarantee lifetime employability,” Welch said.

Shared Values:

This is a unique concept that Jack Welch has implemented in General Electric. He believes that to lead people in today’s environment, all GE managers must hold the “Shared Values.”  The person who does NOT hold these “shared values” typically forces performance out of people rather than inspire it: the autocrat, the big shot, the tyrant. Too often all of us have looked the other way tolerated such managers because they  always deliver - at least in the short term.

His reason for rejecting such managers runs like this: “And perhaps this type was more acceptable in easier times, but in an environment where we must have very good idea from every man and woman in the organization, we cannot afford management styles that suppress and intimidate…”

Jack Welch has used every available tool to implement Shared Values- pre-placement talks, , training programs, including in appraisals forms, rewards by way of higher compensation promotions, and  dismissals in extreme cases.

Recruitment:

GE has been accustomed to produce more talented managers than it needs, so the company almost never recruited outsiders for senior positions. After Welch’s becoming CEO, a couple of consultants were inducted in think tank of GE. GE develops enough leaders from within and has some to spare for other companies. 

The core of recruitment is from campuses and here Jack Welch urges business leaders to personally go to campuses. They explain GE culture and hire people who would fit in the GE culture.

Training:

Company invest heavily in training. It has some of the best training facilities in the world. This reflects Welch’ philosophy that GE can ensure employability by providing training (but not continuous employment).

The center for development of GE leaders is at Crotonville. It trains about 10,000 top managers annually. The CEO himself spends at least half-a-day every month talking to participants at the facility.

Appraisals:

GE employees rate themselves on several criteria. They are rated by their peers, subordinates bosses in 360 Degree appraisals. The person being rated always sees the data and discusses it with a capable person. Senior managers are rated on holding Shared Values also.

Session-C:

Session-C is the pinnacle of a painstaking system for appraising executives and helping them improve their skills and plan their careers. It covers GE’s 3500 most senior managers.

Jack Welch spends a full month every year on this rigorous management appraisal succession planning review. He visits each of the 13 business leaders their staff, and discusses qualifications, achievements, development needs of every single member of top management. These discussions are based on hard facts.

GE’s elite Executive Management Staff amasses data to bolster these judgments. The data includes:

  • Comparison of GE manager’s work goals to actual results

  • Appraisals prepared for compensation reviews and for annual succession development evaluations

  • Accomplishments Analysis

Compensation:

Greater flexibility is the aim of compensation policy. For this the number of pay levels has been reduced from 29 in 1981 to a few broad bands.

Incentive pay constitutes about 25% of the total pay for top 3500 managers, and 35-40% of pay for the top most 450. Every year the CEO personally devotes several days to reviewing adjusting the incentive compensation for each of the top 450 managers. Here also managers holding Shared Values get better rewards.

In addition to incentive pay, about top managers get stock options.

Employee Communication / Management of Change:

The massive change that GE has undergone to re-invent itself, could not have been possible without getting support of many internal employees. This necessitated a massive communication effort.

Phase-I: In 1988, the now famous “ Work Outs” were introduced for this purpose. Rank-and-file employees participated in these. Workouts involved communicating corporate philosophy behind the massive changes to employees and to get the employees to speak out share their ideas. Work-Outs could cover about 200,000 employees till 1993 whereas training programs could reach only 10,000 each year.

In Phase-2, Work-Outs implemented the  “Best Practices” Program, a thing which now has become very popular. In Phase-3, Work-Outs implemented a Change Acceleration Program (CAP).

Jack Welch himself spends at least half-a-day every month speaking to rank and file employees in these Work-Outs Programs.

Can We Adopt GE practices?

Each one of them may not work for you as it did for GE. They require commitment of top management to breathe life into them. And some of them may not be accepted in all organizational cultures. The lesson is that revolutionary change will be necessary for most organizations. We must act proactively. What exactly to do how should be discussed and decided within your organization.

References:

Factual data is taken from Control Your Destiny or Someone Else Will, by Noel M. Tichy Stratford Sherman, Harper Collins Publishers, Inc., 1994.

(Contributed by Rajeev B Bhatnagar, DGM-Personnel, Larsen & Toubro Limited, Chennai)

 


2. Moderator's Space

Dear Friends,

Thanks for the many appreciations for the article on Balanced Score Card. No other article till date has fetched so many!

But my strong feeling is that more members of our e-newsletter should write and share their thinking and experiences.

For members interested in Doctoral Level study in HR, I have no hesitation in recommending the Fellowship Program of Academy of HRD, India (Dr. TV Rao is the Chairperson of Executive Committee).

warm regards

Rajeev B Bhatnagar

Rajeev@...

 


3. Tomato Soup for the Soul - Kamakshi Ganesan

Computerized Life

1. Five minutes ago you were traveling to office at 80 mph in your brand new car. Now you are traveling to hospital at double the speed in an ambulance.

You wish there was ‘undo (ctrl + Z)’ in life!

2. You are already late, and your key is missing.

You wish there was ‘find tool (ctrl + F)’ in life!

3. The train is so crowded that you cannot get anywhere near that nice girl at the other end.

You wish there was ‘zoom & view full screen’ in life!

4. After marriage you realize that there is bound to be a mismatch.

You wish there was ‘evaluation period’ or at least a ‘sample download’ or a ‘demo version’!

5. One day you realize that you are turning bald.

You wish there was ‘cut and paste (ctrl + X)/(ctrl + C)’ in life

And the best one is ............

6. The best part of the keyboard is that U & I are together, which is not always there in lives!!


Sent by Ms. Kamakshi Ganesan

Email: kamakshi@...
 


4. HR in News – by V.S. Sathiyamoorthy

ICICI Bank Deploys New People Management Program
( August '20,2003, Financial Express)


‘Mentoring the mentors’, this is the new people management program that ICICI Bank has deployed for its senior management professionals. The initiative is aimed at honing the mentoring abilities of professionals.

Accordingly, the organization will identify some corporate professionals from companies across other sectors for the initiative. And then these professionals will conduct sessions on effective mentoring for the senior management cadre at the bank.

Says ICICI Bank general manager K Ramkumar: “The initiative is aimed at acclimatizing professionals with a diverse gamut of perspectives on what it takes to become a successful mentor. And once we are able to enhance the mentoring abilities of our professionals, then that will be one of the ways to equip them to spot future leadership talent for the organization.”

Despite the fact that the bank will be inviting other companies for such initiative, Mr Ramkumar discounts the possibility of any confidential business information being leaked to these companies. “We have adequately brainstormed on such a possibility and have come to a consensus that the sessions in mentoring will not border on any of the specific business aspects of the bank,” he adds.

This would imply that the program will concentrate mainly on areas that include personal effectiveness and other relevant internal orientation of professionals.

The effort behind many such HR interventions that the bank has deployed is to help senior management identify successors for the organization. Another objective is to sustain the enthusiasm of these individuals who have moved into a top management role at a relatively young age in their careers.

“Such interventions also provide individuals with an opportunity to give back something to the bank,” he adds.

Along with this initiative the bank has also rolled out a couple of other HR processes to gauge the overall performance dynamics of senior management. For instance, there are 360 degree feedbacks that are regularly conducted. Through this the bank tries to understand whether the individual concerned attributes the credits and successes to the entire team that is working under the individual or hogs the success. “We want to create a culture of sharing success rather than taking it all on oneself,” sums up Mr Ramkumar.

 

Sent by by V.S.Sathiyamoorthy

Larsen & Toubro Limited, Mumbai. Email: vssm@...
 


5. Book Extract / Review - Sent by Ms. MC Jitha

Practice Points from "Light the Fire in Your Heart" - Debashis Chatterjee

Hi all,

There's something interesting i read through yesterday night, thought of sharing with you all. A book which one can possess. Here it goes.... a brief summary:

Source: "Light the fire in your heart By Debashis Chatterjee".

Practice Points:

1.Identify with something bigger than just your career or professional goal. The more we concentrate on limited things the narrower our identity becomes.

2.Cultivate the law of one-pointed attention by taking up just one thought or idea in the morning & reflecting it for some time.

3.Creativity comes from doing ordinary things differently. It also comes from doing different things - like multi-tasking. Sometimes, the way we organize our desk in the morning can bring a creative spark to our day. Just placing a fresh flower in a vase on our table can make this happen.

4.Leaders cannot afford to lose sight of reality. Whenever you are judgmental about yourself or about someone else just take a deep breath and ask "Is it real?" .

5.Deep breathing helps in infusing more vitality into our life as well as into our thinking process. You can breathe as many as three times per second. Just do it for fifteen seconds. You will immediately experience heightened energy in your nervous system, increased alertness in your mind and more vitality in your body.

6.Very often we undermine our own actions by talking about what we intend to do. Please remember what Lou Gerstner, the CEO of IBM said: “My choice in everything is to say nothing and go do it”. When your action can speak for itself don't interrupt by talking about it.

7.Withdraw energy from mindless activities and invest this energy in total action.

8.The only way to earn the commitment of people is to demonstrate your commitment to a cause or an ideal.

9.The most powerful way to commit an employee to an organization is to ensure that he / she is adding value to himself or herself.

10.Create a culture of appreciation within your organization. Praise when you should, but do not overdo it. Please remember that appreciation is like perfume – meant to be gently inhaled and not be drunk.

11.Cultivate a mind that is always ready to go against its assumptions if reality so demands.

12.Evolve an attitude of holding on to your values whenever you can. Your behavior will naturally express your determination to stick to principles.

Happy learning.

Cheers!
Jitha

Sent by MC Jitha

Executive HR & Training , Sathyam Cinemas, Chennai
Email: mcjitha@...

 


6. Fellowship Program (Doctoral Level) of AHRD, India

Dear Professional Colleague,

Greetings from the Academy!

As you might be aware, we are in the process of admissions for our Fellow Program (Doctoral Level) and Associate Program (Pre-Doctoral Level) for Batch 2004. These programs have been specially designed for working HR Professionals to be pursued on a part time basis. We would like to inform you that the process of procuring the brochures and submission of duly filled in application forms is still open.

Professionals interested to pursue the above programs may please contact us at the earliest so as to be able to procure the brochures well in time and send us the filled in application form latest by 15th Feb '04.

In case you have not received the announcement, please let us know. You may also forward this mail to other interested professionals and colleagues who you think would be interested in this program. Your queries may be addressed to:

1. ahrdad1@...
2. ahrd@... 

Looking forward to hearing from you.

Thanking you,

With Best Regards,

Biji Roy

Program Coordinator, Academy of HRD, 12, Cosmoville, Satyagrah Marg, Ahmedabad - 380015. Ph.: (079) 6870218, 6871341, 6873416. Fax: (079) 6870681

Website: www.academyofhrd.org
 

Copyright (C) 2004 by HREra.com


#57 From: "Rajeev.B.Bhatnagar" <rajeev@...>
Date: Tue Dec 16, 2003 7:05 am
Subject: HR Era, Issue # 45, Balanced Score Card
bhatnagar_alka
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 45,       Dec 14th, 2003
 

Sharing & Growing

Writing down what we have learned from experience or reading sharpens our own understanding & thinking on the subject. Publishing it (in HR Era) adds value because we gain from critical as well as appreciative comments of readers. Publishing also makes us well-known amongst fellow professionals & makes our contribution permanent.

We invite you to use HR Era as your medium of self-expression, sharing, and growth.
Email your contributions to Rajeev@...  


Contents

1. Balanced Score Card: An Effective Tool for Strategy Implementation - by Rajeev B Bhatnagar

2. Moderator's Space

3. Tomato Soup for the Soul

4. Experience Shared:

Visiting Families of Staff Members - by Hima Bindu, Sonata Software
 


HR Era is a Free fortnightly for HR Professionals with 3000 subscribers. To subscribe, simply send an email to HREra-subscribe@yahoogroups.com  . Visit our website at http://hrera.com
 


1. Balanced Score Card: An Effective Tool for Strategy Implementation - by Rajeev B Bhatnagar

Balanced Score Card is primarily a technique for implementing strategy and not developing organizational strategy. In other words, it is a technique for operationalizing the vision / mission / strategy of the organization.

Why it is difficult to implement strategy?

Kaplan and Norton worked with several fortune 500 companies and found that top managements in many of these huge organizations were not happy with implementation of strategy. The strategy was identified and known at the top level. However the implementation was inadequate.

Kaplan and Norton’s research indicated that there were 4 barriers in effectively implementing organizational strategy. 

(i)                 Vision Barrier : Strategy is not understood by those who must implement it.

(ii)               Management Barrier : Management systems / reviews are designed for operational control and little time is spent on reviewing implementation of strategy.

(iii)             Operational Barrier  : The budgeting process is separated from strategic planning process in many organizations. The two are not linked.

(iv)             People Barriers : Personal goals, incentives and competencies of staff are not linked to strategies.

 Kaplan and Norton found these four key barriers in implementing strategies and they have addressed these barriers in designing Balanced Score Card system.

Balanced Score Card – A New Approach to Strategy Implementation

The basic premise of Balanced Score Card is: Measurement Motivates. In other words what gets measured gets done. Hence Balance Score Card focuses on setting strategic & other objectives and measurements at all levels in the organization and then measuring their achievement in a systematic manner.

Setting strategic & other objectives and measuring them has following distinct advantages:

ü      Gives clarity & concreteness to fuzzy / vague concepts that are stated in strategy.

ü      Objectives and measurements, when they are cascaded down, become a tool to communicate strategy and not a simple tool to control.

ü      Building the Balance Score Card for the whole organization develops consensus and teamwork through out the organization.

A second important premise of Balanced Score Card is the four perspective framework it specifies. Kaplan and Norton found that in organizations decision-making is dominated by financial parameters. There are two difficulties with this.  

ü      Firstly financial parameters reflect past decisions or factors or trends, which had created value in the past. These factors may or may not add value in future. In other words, organizations do not focus on factors which will add value to organization in future. Using Financial measurements alone is like driving a car by seeing the review mirror.

ü      Secondly financial measures motivate short-term behavior at the expense of long term health of the organization.

In order to address the above difficulties Balance Score Card proposes four prospective framework which includes: 

(i)                 Financial perspective

(ii)               Customer perspective

(iii)             Business process perspective

(iv)             Organization learning perspective

 Strategic & other objectives are set & measured in all the above four areas which brings the “Balance” in BSC .

In view of the foregoing, Balanced Score Card is defined as:

“a framework that focuses on shareholders, customers, internal and learning requirement of a business in order to create a system of linked objectives, measures, targets and initiatives which collectively describe the strategy of an organization and how that strategy can be achieved.”


Summary of a Corporate Score Card of a Retail Clothing Company

Perspective Strategic Objectives Driver Measures Outcome Measures Targets

1995  1997  2000

Initiatives
Financial Profitable growth Sales per store Operating income growth 10%   14%   17%

 

 
Customer Product   Average Annual Purchase Growth 15%  16%  18% Improved communications with customers via inserts etc.
Image   Brand Equity Index 68      75       85 Redesign customer comment card
Relationship Customer Loyalty     Use comment card to build a database
Internal Fashion Excellence   Key items first to market 3        5       10 Freelance designer relationships
Sourcing & Distribution Number of potential suppliers identified Number of targeted suppliers included in 5 years plan 85%    90%    95% Develop 5 year sourcing plan with focus on supplier identification
Learning & Growth Strategic Awareness   Strategic Plan Awareness Index by level 30%    60%    80% Associate survey
Information Technology Strategic information availability Knowledge network usage   Allocation system





 

 

 

 

 

 

 

 

 

 

 


Foundation of Balanced Score Card

Incidentally, the four prospective frameworks on Balance Score Card reflects the evolution of Management thinking in modern times.

If we look at the period from 1850 to 1975, it is the traditional phase in which Management thought focused on financial parameters. In next phase from 1975 to 1985 management thought focused on customer awareness and though making money continued to be the aim, emphasis was given to achieving these thru selling products, serving customers. The next phase from 1985 to 1995 can be called internal business processes phase. During this period Management’s primary aim continued to be making money, but was focused on internal process like quality assurance, business process re-engineering, Total Quality Management, core competencies. The period from 1995 till date can be called the People’s Phase. In this period Management thinking has focused on people as “the only competitive advantage.”

The above four phases in evolution of management thinking are encompassed in the four perspectives of Balance Score Card.

Balance Score Card as a Performance Management System

We are all familiar with use of scorecards for individual performance. For instances in schools we had individual mark sheets and in organizations we have our individual bonuses and rewards.

BSC is a scorecard for an organization as a whole (occasionally for function in the organization like HR score card).

BSC can be compared to the dashboard of a car. While driving the car we need to look at few things (not all the things that are going inside the mechanical body of the car). The dashboard of the car provides measurements which are essential to driving the car. However, non-essential measurements like car tire pressure are not displayed on the dashboard.

Similarly in an organization, Balance Score Card identifies selected  measurements, which are required to navigate the organization forward through the uncertain future. In other words, the important parameters which CEO needs to monitor are captured in the BSC. BSC serves as performance management system for the organization. The specific dials / measurements needed in BSC flow from the mission / vision / strategy and as & when the strategy undergoes a change, the dials which need monitoring also change.

BSC as a Management System:

Corporate objectives flow from SWOT analysis of the company and vision and mission statements. Based on corporate objectives, corporate Balanced Score Card is drawn up. In the BSC strategic measures, targets and action plans are defined. Based on this, these objectives / measure are cascaded to individuals through Individual Performance Measures (IPMs).

Advantages of BSC to Organization:

The BSC provides a strategy map for the whole organization. Some of the advantages are: 

ü      It helps to navigate the organization like a dashboard in a car

ü      It aligns entire organization

ü      It brings clarity / transparency in understanding. Accountability also improves.

The combination of transparency and accountability is a killer combination and it brings a highly performance oriented culture in the organization. Month on month when we watch the dashboard of organizational performance, departments and people who are not able to make it, become obvious. It brings in a “Shape up or ship out,” culture.

Implementation of BSC in an organization

 Implementation of BSC in an organization can take 4 to 6 months. In first 1 to 2 months, the consultants identify the measurements which need to be included in the Balanced Score Card. Experience indicates that 80 to 85% of the measures which an organization is already using find a place in the Balance Score Card. However 15 to 20% of new measures are also added which is really an indication that objectives / measures of strategy are being dovetailed in the BSC.

In the 4 to 5 months, the consultants help in cascading down the Balanced Score Card.  Measures / Targets are set for all levels from the CEO to down. It is felt that strategic objectives have a place up to L4 in the organization (L1 being the CEO, L2 being direct reports CEO and so on).

Difference between MIS and BSC:

Most companies have MIS (Management Information System), which involves reporting of many measurements. The difference between MIS and BSC are as follows: 

(i)                 In MIS there are literally hundreds or even thousands of thing that we want to measure. However in BSC only a few of them are selected those which have strategic significance.

(ii)               MIS tends to measure what is easily available. However BSC adds 15 to 20% new measure to an organization. These are the missed-out strategy measures which need to be on the radar.

Pitfalls in implementation of BSC

Experience shared by people who have been part of BSC implementation shows that some of the pitfalls / precautions as under: 

(i)                 Sometimes too many strategic objectives are put in a single BSC. If the objectives become unachievable, people tune-off from BSC. 

(ii)               People may resist or dislike the measurement. So we have to do our best to carry them and create an environment in which people are not afraid about being measured.  

(iii)             For implementation of Balance Score Card upto and including the lowest levels in the organization, it must be a top driven initiative & top management support is essential. 

(iv)            Simplicity is important. If people feel that BSC has made their life difficult then they would resist.

Contributed by Rajeev B Bhatnagar

DGM- Personnel, Larsen & Toubro Limited, Chennai. Email: Rajeev@... or Rajeev@...

 


2. Moderator's Space

Dear Friends,

Please forgive me for sending such a long article!

Having participated in a presentation by Cedar Enterprises on Balanced Score Card, I was tempted to share some details. Cedar has implemented BSC in about 200 organizations in Asia and is connected with Kaplan & Nortan. The presentation was made by Mr. Advait Kurlekar, Director (Consulting).

warm regards

Rajeev B Bhatnagar

Rajeev@...

 


3. Tomato Soup for the Soul - Ambar Nanavaty

[This is an actual collection of applications & letters written by people from a non-English speaking country]

1. A candidate's application:

"This has reference to your advertisement calling for a 'typist and an accountant - Male or Female'... As I am both for the past several years and I can handle both, I am applying for the post.

2. An employee applied for leave as follows:

"Since I have to go to my village to sell my land along with my wife. Please sanction me one week leave."

3. Another employee applied for half day leave as follows:

"Since I've to go to the cremation ground and I may not return, please grant me half day casual leave"

4. Another leave letter written to Administration dept:

"As my mother-in-law has expired and I am responsible for it, please grant me 10 days leave."

5. Actual letter written for application of leave:

"My wife is suffering from sickness and as I am her only husband at home I may be granted leave".

6. Letter writing: -

"I am well here and hope you are also in the same well."


Sent by Ambar Nanavaty

Email: ambar_nana@...
 


4. Experience Shared: Visiting Families of Staff Members - by Hima Bindu, Sonata Software

Hi!

I have been a reader of HR Era for quite some time now.

I shared the .. "Experience Shared: Visiting Families of Staff Members - by Madanmohan, GM (Corp HRD), NeST" with my ex-colleagues at Infotech Enterprises Limited, Hyderabad.

My DGM had made a few notes on the same as under:

From: T.Gopala Krishna [SMTP:gopalt@...]
Subject: RE: LG's Family Ambassador scheme?

Hi Bindu,

I appreciate your move to share this info with your other HR colleagues.

In this context I would like to add a few of my thoughts. You know I spent half of my life in manufacturing units and dealing hard-core unions. In manufacturing environment we used to have umpteen number of initiatives like this.

When I was in SOL we used to have on lady officer who was exclusively taken to visit the houses of all employees mainly to build a strong bond between the families and company. She used to take care of the health related problems of the family, children education, finance management etc. She used to conduct family get-together for the families in the factory where in all the employees and family members participate for the whole day ending with cultural events and prizes distribution.

Another initiative most companies used to take was timely relief in heath related exigencies. In the event of some health related exigencies including the family members of the employees, the companies used to go out of their way to help the employees to come out of the problem. This includes protecting pay, medial attention through good hospitals, monitory loan /grant for medical treatment, transport, personal attendance, visits by important people in the company etc. This is the time any employee will look at the company for some help and this undoubtedly builds an inseparable bond.

There were cases where we got CM relief funds [=Govt Welfare Funds] in addition to Lions club donation to get some of the family members of employees who could not afford high medical expenses and got major surgeries done.

There is no doubt that this type of initiative improves the relation tremendously. These things have to be done with lot of conviction, but I really do not know how sincerely these type of initiatives are taken up in IT environment where the turn over of employees is so heavy and people are looking at only a short term association with the organizations.

Regards,
Gopal.


May be it would make a good sense to check out with our colleagues in the IT sector to see if something like this happens and if so how.

Thanks,
Hima Bindu.
Human Resources
Sonata Software Limited
Bangalore.
6610330 Ext-4502.

Email: himabindu.bl@...

[ Please send your responses directly to Hima Bindu with a copy to HR Era. ]
 

Copyright (C) 2003 by HREra.com


#56 From: "Rajeev.B.Bhatnagar" <rajeev@...>
Date: Sun Nov 23, 2003 11:46 am
Subject: HR Era, Issue #44, Leadership : Once Again
rajeev@...
Send Email Send Email
 


HR Era,     Issue # 44,       Nov 23rd, 2003
 

Sharing & Growing

Writing down what we have learned from experience or reading sharpens our own understanding & thinking on the subject. Publishing it (in HR Era) adds value because we gain from critical as well as appreciative comments of readers. Publishing also makes us well-known amongst fellow professionals & makes our contribution permanent.

We invite you to use HR Era as your medium of self-expression, sharing, and growth.
Email your contributions to Rajeev@...  


Contents

1. Moderator's Space

2. The 21 Irrefutable Laws of Leadership - Book Review by Muralidharan

3. Tomato Soup for the Soul - sent by Ambar Nanavaty & Ravi

4. HR in News – by V.S.Sathiyamoorthy

Parle Agro Adopts Counselling To Up Employee Motivation

5. New Members: Subhash Jain, Nagada, Indore  

6. Experience Shared:

Visiting Families of Staff Members - by Madanmohan, GM (Corp HRD), NeST 

7. Readers' Forum

Reply on Getting Info on HR Policies & Practices
Appreciations

8. Invitation from Members

Robert F. Gately on Identifying Young Leaders

9. Best HR Jobs (India)

10. Training Programs
 


HR Era is a Free fortnightly for HR Professionals with 2500 subscribers. To subscribe, simply send an email to HREra-subscribe@yahoogroups.com  . Visit our website at http://hrera.com
 


1. Moderator's Space

Dear Friends,

Diwakar Loshali from XLRI has offered to join HR Era's effort in bringing out this newletter. We welcome him whole heartedly.

You will see more from Diwakar in next issues.

warm regards

Rajeev B Bhatnagar

Rajeev@...
 


2. The 21 Irrefutable Laws of Leadership - Book Review by Muralidharan Ramakrishnan

Hi Folks..

I am deeply impressed with John Maxwell. I had managed to read his book on "The 21 Irrefutable Laws of Leadership" & the other one "The 17 Indisputable Laws of Teamwork" . To sum up they are "Just Brilliant".

The leadership book is well complimented by its online companion website at http://www.injoy.com/a21 . You are assessed on these 21 laws by a structured questionnaire, those who have what it takes to be a future leader, do give a try.
I managed to garner a cumulative 87% out of all assessments.

Here are the 21 laws. Very true indeed

LAW #1 The Law of the Lid
"Leadership Ability Determines a Person's Level of Effectiveness"

LAW #2 The Law of Influence
"The True Meaning of Leadership is Influence - Nothing More, Nothing Less"

LAW #3 The Law of Process
"Leadership Develops Daily, Not in a Day"

LAW #4 The Law of Navigation
"Anyone Can Steer the Ship, But It Takes a Leader to Chart the Course"

LAW #5 The Law of E.F. Hutton
"When the Real Leader Speaks, People Listen"

LAW #6 The Law of Solid Ground
"Trust Is the Foundation of Leadership"

LAW #7 The Law of Respect
"People Naturally Follow Leaders Stronger Than Themselves"

LAW #8 The Law of Intuition
"Leaders Evaluate Everything with a Leadership Bias"

LAW #9 The Law of Magnetism
"Who You Are Is Who You Attract"

LAW #10 The Law of Connection
"Leaders Touch a Heart Before They Ask for a Hand"

LAW #11 The Law of the Inner Circle
"A Leader's Potential Is Determined by Those Closest to Him"

LAW #12 The Law of Empowerment
"Only Secure Leaders Give Power to Others"

LAW #13 The Law of Reproduction
"It Takes a Leader to Raise Up a Leader"

LAW #14 The Law of Buy-In
"People Buy Into the Leader, Then the Vision"

LAW #15 The Law of Victory
"Leaders Find a Way for the Team to Win"

LAW #16 The Law of the Big Mo
"Momentum Is a Leader's Best Friend"

LAW #17 The Law of Priorities
"Leaders Understand That Activity Is Not Necessarily Accomplishment"

LAW #18 The Law of Sacrifice
"A Leader Must Give Up to Go Up"

LAW #19 The Law of Timing
"When to Lead Is As Important As What to Do and Where to Go"

LAW #20 The Law of Explosive Growth
"To Add Growth, Lead Followers - To Multiply, Lead Leaders"

LAW #21 The Law of Legacy
"A Leader's Lasting Value Is Measured by Succession"

There is an online companion website for the teamwork book too at
http://www.injoy.com/17LOT/, I am yet to try those assessments.

Thanks and Regards
Murali
 

Contributed by Muralidharan Ramakrishnan

Email: rammuraly@...


3. Tomato Soup for the Soul - sent by Ambar Nanavaty

TELLING A LIE is...

A FAULT for a little boy,

An ART for a lover,

An ACCOMPLISHMENT for a bachelor

and a

MATTER OF SURVIVAL for a married man!

Sent by Ambar Nanavaty
ambar_nana@...
 


 

 The Computer Freak

Sent by Ravi
robeendar@...


4. HR in News – by V.S.Sathiyamoorthy

Parle Agro Adopts Counselling To Up Employee Motivation ( October '25,2002, FE)

[This is the second article in series  'HR in news'. It highlights Parle Agro's HR practices for attempting to involve the full / whole employee (body & mind) in work, which cannot be achieved by monetary compensation alone.]

In a bid to accelerate employee performance, Parle Agro Ltd has embarked on a strategic counselling programme. To enhance the contribution of employees towards business, the company has also deployed a human resource (HR) initiative termed ‘shop adoption’.

Says Parle Agro Ltd director (operations) Schauna Chauhan: “These are some of the new approaches that we have adopted to motivate employees to increase their output. In fact, these are a departure from the conventional initiatives of merely bestowing monetary increments and rewards to sustain the performance and motivation levels of employees.”

Further, Ms Chauhan affirms that the moves are based on the understanding that the performance aspect of the personality is directly linked with other ‘human’ aspects of the individual that go beyond mere monetary rewards.

In sync with this approach, the company is conducting a programme termed ‘regular visits by psychologists’. Informs Ms Chauhan: “Our endeavour here is to conduct compulsory interface between team members and qualified psychologists with the entire initiative being taken up
by our HR department.”

Accordingly, each member is exposed to the psychologist to whom they can narrate experiences from their personal and professional lives and ask for remedies in the event of a problem. “A confidential report is then given to the HR department about every team member consisting of the personality type of the employees and the specific factors that would optimise their performance.”

According to Ms Chauhan, such interventions also enable the company to extend the ‘self’ aspect of a human being to the work that has been assigned to them, so as to create a sense of ownership in whatever the person does.

Adds Ms Chauhan: “This is to drive home the belief that even in the Indian context the wholesome involvement of ‘self’ cannot come entirely through monetary incentives.”

Elaborating on the ‘shop adoption’ concept, says Ms Chauhan, “This is one HR effort where the attempt is to directly integrate people management with business enhancement.” Accordingly, all Parle Agro employees in offices all over India are asked to adopt at least three shops in their respective residential areas and make sure that the shops stock Parle Agro products at all times.

Informs Ms Chauhan: “This not only makes a sizable difference to sales but is handy in strengthening the core business of the company in which distribution and relation with retail outlets are critical.”

According to the company, all these go a long way in enhancing the performance of team members and binds them to the organisation on a long- term basis. The key here is to strike an emotional chord with the team members in order to create a sense of ownership.

Commenting on Parle Agro’s people management initiatives says Mumbai-based HR consultancy People Consult India Ltd’s Vishwajit Nair: “There are several modes by which companies are trying to drive a sense of ownership to work since work loyalty as a concept is increasingly assuming significance in driving win-win employee performance.”

There is need to integrate the initiatives with an action plan of providing career opportunities and communicating to the employees future assignments that can enhance the challenge quotient, adds Mr Nair.

Sent by by V.S.Sathiyamoorthy

Larsen & Toubro Limited, Mumbai. Email: vssm@...


5. New Members

Subhash Jain, Nagada, Indore

Subhash is a senior HR Professional. He has about 35 years' experience in HR, especially Training & development, after obtaining a PG in Science.

He has conducted programmes 36 batches of Managerial Assessment of  Proficiency (MAP). It is a unique programme developed by Training House NJ, USA. It is a 3 day program.

He has also conducted training Managerial Styles and Communication Values(36 batches), Performance Management Skills ,Transactional Analysis (41 batches), Interpersonal Skills, Team Building, Motivation, Creativity etc.

Contact: subhashjain@...  Tele: (07366) 245311
 


6. Experience Shared: Visiting Families of Staff Members - by Madanmohan, GM (Corp HRD), NeST 

Dear Mr. Sathiyamurthy

I have read the write up on LG - Family Ambassador posted (in last issue of HR Era). I wish to share my experience of implementing a similar HR initiative in a small company (head count 150 only) which is a wholly owned subsidiary of a Fortune 500 Multinational.

A small representative team drawn from Prodn. QA, A/c, Sales etc and I visited every employees
house at regular intervals. This used to be a totally unofficial family visit. We never forgot to
buy something for the children in the house we visited. Always we were entertained on such
occasions and took food with the family and took photographs with them.

At the end of the year I was a house hold name and a friend in each of the families of our
employees. Even children used to ask their parents about me. We made a photo album of all the photographs of such family visits and released on the Company Annual Day in which all employees and family members were present. We also drew a lottery with the names of all the housewives of the homes we visited and gave a good prize to the winner. The impact was excellent.

Yes; I do agree with your caution about repetitiveness of such HR initiatives.

Thanks
madan

Shared by Madanmohan

General Manager - Corporate HRD , NeST Group of Companies , CSEZ, Cochin 682037
Tele: 91 484 422868 , e-mail: madanmohan@... 

[This refers Satya's item in last issue titled "LG Tunes In To Family Ambassadors"]
 


7. Readers’ Forum

Reply on Getting Info on HR Policies & Practices

Dear Saritha,

Your experience is right. Many HR Professionals are not comfortable sharing very specific information. You appear to be targeting competitors organisations.

One way out is to personally meet s few senior HR Professionals with a copy of your policies and practices. In the meeting request for their suggestions. This surely will get you enough good suggestions & ideas for making a meaningful proposal to your management.

regards

Rajeev

Dear Sir,

I am a member to HR ERA and its a pleasure reading thru the compilation. I am working with a telecommunication company in HR Dept. We are basically infrastructure builders in civil and telecom area. At the inception of the company (4 yrs ago) the HR policies and procedures were formulated. Now as the company is growing in manpower and operations there is a need to modify the existing set policies.

We have been asked to survey the industry standards and come out with suggestions which will be presented in a forum. The areas where a relook is required in Salary structure;
Allowance at site and Personal Appraisal system.

I would request you to suggest , as to how to go abt getting this information as these info are not disclosed by companies.

Kindly advise.

Thanks and Regards,
Saritha

saritha@...

Appreciations on HR Era, Issue 43, Picking the Right Leaders

Thank you Rajiv ! I really enjoy reading this mail........

With Regards,

Bharat Mehta

bharat.mehta@...]


8. Invitation from Members

Robert F. Gately on Identifying Young Leaders

Here is Robert's response to our summary of "Are You Picking the Right Leaders?". He invites you to visit his website at http://go.ourworld.nu/gately

Hello Rajeev:

"Based on their experience, S&B believe that leadership talent is hard wired in people before they reach their mid 20s."

Have you read the book "First Break All the Rules"? The authors support that viewpoint. Our work also supports it.

"In other words, as far as leadership is concerned, managers are reasonably complete packages by the time they arrive at the corporate door-step."

Now that is an insight.

"Hence corporates should focus their energies on accurately identifying the leadership potential."

That is my business and our clients do it easily.

Employers lose their best leaders before the leaders turn 30 years old. The problem is as mentioned in your email, the inability to identify who has the talent to lead the organization in the long term.

Bob

Robert F. Gately, PE, MBA
508-634-7748
508-634-0670 Fax
http://go.ourworld.nu/gately

 


9. Best HR Jobs

Technical Recruiter, Top IT Company, Chennai

Dear Friends,

We have an URGENT requirement.

A Top IT company in Chennai having global presence in US, Europe, Asia Pacific and Far East market is looking at a technical recruiter with about 4+ yrs of experience.

The candidate would be responsible for the entire hiring process of the company from sourcing, screening, short-listing, and closing of the candidate. He would also be involved in international staffing operations and hence the position demands excellent communication skills.

If required, the person might be required to travel overseas to understand the requirements and work in close co-ordination with overseas offices for their staffing requirements.

The candidate should have about 4+ yrs of experience in IT recruitments. Compensation is not a constraint for the right candidate.

Interested candidates please send me your resumes mentioning your current contact details and compensation ASAP.

The requirement is very urgent.

The resumes can be sent to recruitment_consultants@... .

Thanks & Regards

Narayanan


Officer HRM, Genisys Group,

Dear Friends,

We have an immediate requirement in our HR department

Position : Officer HRM

Reporting to: GM-HRM

Years of experience : 2-3 years in HR ( Software and ITES recruitment )

Skills required:

Excellent communication & Interpersonal skills, Able to manage entire recruitment for software and ITES division, Able to manage mass recruitment, Able to headhunt, Able to source through own contacts, Able to meet the stiff deadline, Thorough understanding of the market, Good network in the industry, Coordinate/conduct training programmes.


Qualification: MBA ( HR)/MSW/PG Diploma in HR from any institute of repute

Joining time: Immediate

Contact person: Balakrishna Shetty - Manager -HRM
balakrishna.shetty@...

regards

Balakrishna

Trainers on Consultantcy Basis, Indore (MP)

Dear Friends

I am looking for the Trainer's who are specialised in conducting soft skills, Behavioural & Attitudinal Programmes from Indore.

As I am involved in offering above said programmes for various Indore corporates, I would like to take the services of few external trainers who are available on assignment basis. Anybody interested, do send the profile to my ID: vinov71@...

For our reference, please send your profile for our perusal.

Looking for the positive response at the earliest.

With regards

Vinod Variar


10. Training Programs 

INTERACTIVE WORKSHOPS ON COMMUNICATION SKILLS

 

FLUENCY IN ENGLISH,

COMMUNICATION SKILLS,

PRESENTATION SKILLS/PUBLIC SPEAKING AND

BUSINESS WRITING THROUGH SEPARATE INTER-ACTIVE WORKSHOPS)
 

THE ENGLISH LANGUAGE ACADEMY

The English Language Academy has designed, developed & has been conducting 4 different inter-active workshops on various aspects of effective communication as listed above.

A 7-day workshop for Fluency in English is meant to teach participants the correct rules of English grammar, faultless pronunciation, and correct usage of popular words in English. The objective of the workshop is to ensure that the participants can speak and write English fluently and confidently.

A 2-day workshop on Communication Skills is meant to give the participants an introductory and general idea of communication skills, including the art of speaking effectively, active listening, body language, business writing, presentations, etc. The workshop includes a number of exercises.

A 3-day workshop on Presentation Skills/Public Speaking is meant to train participants in making impressive and cogent presentations/public speechs by overcoming stage fright and by learning voice modulation, eye contact, gestures, correct posture, and crisp drafting of a presentation/speech. Video filming is required on the 2nd half of the 1st day and 3rd day of the workshop.

A 3-day workshop on Business Writing is meant to train the participants in drafting result-oriented letters, memos and reports. The participants do a number of exercises in groups. Such exercises are evaluated and the participants are given a detailed feedback on the strengths and weaknesses of their drafts. The model correct drafts are then explained to them.

OUR CURRENT ASSIGNMENTS

Deepak Nitrite Ltd., Yervada, Pune, Tata Johnson Controls Automotive Ltd., Sohrab Hall,Pune, Tata Management Training Centre, Pune.

CHIEF FACULTY

Prof Anthony Thomas is a corporate trainer in Communication Skills, Presentation Skills, Fluency in English, and Business Writing, for about 50 reputable organisations like Daimler Chrysler Ltd. (Mercedes Benz), L & T. Ltd., Cadbury India Ltd. ..... He has taught Business Communication to students of M.B.A., Hotel Mgt., and C.S. in Pune. He also happens to be fluent in Hindi and Marathi.
 

FOR THOSE INTERESTED IN ARRANGING OUR WORKSHOPS

Willing to conduct any or all of the above workshops  anywhere in India. For further information please contact:

THE ENGLISH LANGUAGE ACADEMY
Ravindra Bungalow, 1st Floor, Plot No 29,
Kalaniketan Society, Opp. Daulatnagar Gate,
Off Pune-Satara Road, Dhankavdi, Pune - 411 043.
Phone : (020) - 4361493, Mobile : (0) 9822064575
Email : anthony@...
Visit us at www.englishlanguageacademy.com 
 

Copyright (C) 2003 by HREra.com


#55 From: "Rajeev.B.Bhatnagar" <rajeev@...>
Date: Sun Nov 2, 2003 10:51 am
Subject: HR Era, Issue 43, Picking the Right Leaders
rajeev@...
Send Email Send Email
 


HR Era,     Issue # 43,       Nov 2nd, 2003
 

Sharing & Growing

Writing down what we have learned from experience or reading sharpens our own understanding & thinking on the subject. Publishing it (in HR Era) adds value because we gain from critical as well as appreciative comments of readers. Publishing also makes us well-known amongst fellow professionals & makes our contribution permanent.

We invite you to use HR Era as your medium of self-expression, sharing, and growth.
Email your contributions to Rajeev@...  

 


Contents

1. Moderator's Space

2. Are You Picking the Right Leaders – by Sorcher & Brant” –  summary by RBB

3. Tomato Soup for the Soul - sent by S Sowrirajan

Why Men LIE

4. HR in News – by V.S.Sathiyamoorthy

LG Tunes In To Family Ambassadors

5. New Members

Abdulhadi Mahdi Abusulaiman, HR Analyst. King Faisal Specialist Hospital & Research Center., Riyadh, SA  

6. Attitudes and their Importance in Life – by G Uppiliappan

7. Readers' Forum

Query on HR Accounting from Bharati Raja
Appreciations

8. Links to articles on HR

9. Best HR Jobs (India)

10. Training Programs
 


HR Era is a Free fortnightly for HR Professionals with 2500 subscribers. To subscribe, simply send an email to HREra-subscribe@yahoogroups.com  . Visit our website at http://hrera.com
 


1. Moderator's Space

Dear Friends,

Sorry for delay in the issue. This is also the reason we have not been able to publish the contributions from members.

Will try to be more regular. Can anyone offer suggestion or give help in this???

warm regards

Rajeev B Bhatnagar

Rajeev@...
 


2. Are You Picking the Right Leaders : by Sorcher & Brant - summary by RBB

Here is a summary of above article, which appeared in Harvard Business Review of February 2002. The authors - Sorcher & Brant - have worked with several Fortune 500 companies for the last 20 years on the issues of CEO selection, assessment of senior executives and early identification of leadership talent. In this article they share the learnings.

Leaders are Available

S&B believe that leadership talent is more available that people think. The fact is that at many organizations leadership talent goes un-tapped, even though available. The top management is unable to tap an available leadership potential because of inadequate process for identifying the talent. This is a cause of the felt scarcity of leadership in many organizations.

 Pitfalls while identifying Leadership Potential

 The commonly followed practices for identifying leadership potential go wrong due to different pitfalls. Most of the pitfalls can be classified as “Halo Effect.”

 Halo Effect is defined as the tendency to emphasize one good or bad quality of the person and ignore the other bad / good qualities in her or him. Here is a list of such things from their experience for selections of leaders at very senior level.

 i] Dynamic Presentation / Public speaking skills

Senior executives tend to over-value how people carry themselves in front of others specially their stand-up presentation skills. These skills are important but they can be developed and the deficiency here is rarely the reason for an executive’s failure. The more difficult shortcoming to correct is lack of one-on-one social skills. Without the ability to engage, convince and inspire others in private settings, leaders will find it difficult to inspire the people they need to support their cause.

 ii] Being a Team Player

Managers who manage by consensus often climb the corporate ladder quickly and are viewed positively by their bosses because they make the boss’s life easier. S&B have found that such individual do not make exceptional leaders at top positions. In fact, the best leaders may not a team player.

 iii] Fire in the Belly

 A perceived a lack of ambition scuttles the career of many high potential leaders. When rejecting a manager for a a leadership position, a common criticism is “He seems to lack that fire in the belly”. S&B have found that many exceptional leaders are modest and display little ambition even though in the inside they are fiercely competitive. In fact a high degree of personal humility is far more evident among exceptional leaders than is raw ambition.

 iv] Being Operationally Proficient

CEOs and other senior executives often over-value people who are good implementers and problem solvers because they make the life of their boss easier and are good soldiers. However, superior problem solving capabilities can also mask its deficiency in long range, conceptual or strategic thinking.

Secondly, result oriented individuals can easily fail in top executive position if they have major character flaws like not sharing information, being manipulative, being overly competitive.

In the experience of S&B, strong operational skills are invaluable. Managers low on these skills can be better leaders if they excel at envisioning the future, taking prudent risks, and exploring ambiguity.  Specially if such leaders give the right support / sub-ordinates who have high operational skills.

 v]  Other pitfalls

 Other pitfalls in selecting high potential leaders include over-emphasizing similarity in background with self, rejecting because of poor dress sense.

 The right process for identifying high potential leaders:

 S&B have found that Group evaluation approach for identifying high potential leaders is effective.

The group which evaluates managers should consist of individual’s immediate boss, boss’s boss and others who have dealt with the individual. In this group every individual’s leadership potential must be discussed including his soft-skills.

The group leader who is leading the discussion in the group should be highly skilled in asking right questions and proactively bringing out every group member’s views / perception about the manager being evaluated.

Some of the issues to be discussed & evaluated in the group about individual manager are

 ü      the manager’s integrity
ü      how she / he conveys information & expectations to those working with her / him
ü      how effective are the manager’s reasoning and analysis abilities
ü      what are the probable chances of success in new role & probable causes of failure.

Leadership potential is “hard wired”

Based on their experience, S&B believe that leadership talent is hard wired in people before they reach their mid 20s. In other words, as far as leadership is concerned, managers are reasonably complete packages by the time they arrive at the corporate door-step. Hence corporates should focus their energies on accurately identifying the leadership potential.

For full article please read Feb 2002 issue of Harvard Business Review.
 


3. Tomato Soup for the Soul - sent by S Sowrirajan

Why Men Lie

One day, while a woodcutter was cutting a branch of a tree above a river, his axe fell into the river. When he cried out, the Lord appeared and asked, "Why are you crying?"

The woodcutter replied that his axe has fallen into water. The Lord went down into the water and reappeared with a golden axe. "Is this your axe?" the Lord asked. The woodcutter replied, "No." 

The Lord again went down and came up with a silver axe. "Is this your axe?" the Lord asked. Again, the woodcutter replied, "No.

"The Lord went down again and came up with an iron axe. "Is this your axe?" the Lord asked.  The woodcutter replied, "Yes."

The Lord was pleased with the man's honesty and gave him all three axes To  keep, and the woodcutter went home happily.

One day while he was walking with his wife along the riverbank, the woodcutter's wife fell into the river. When he cried out, the Lord again appeared and asked him, "Why are you crying?"

"Oh Lord, my wife has fallen into the water!" The Lord went down into the water and came up with Jennifer Lopez. "Is this  your wife?" the Lord asked. "Yes," cried the woodcutter.

The Lord was furious. "You cheat! That is a lie!!" The woodcutter replied, "Oh, forgive me, my Lord.! It is a misunderstanding. You see, if I had said 'no' to Jennifer Lopez, You would come up with Catherine Zeta-Jones. Then if I also say 'no' to her, You would thirdly come up with my wife, And I would say 'yes,' and then all three will be given to  me. But Lord, I am a poor man and I will not be able to take care of all three wives, so that's why I said yes the first time."

The moral of the story is whenever a man lies it is for an honorable reason.

Sent by S Sowrirajan,

Audco India Limited, Chennai. Email: ssr@...
 


4. HR in News – by V.S.Sathiyamoorthy

LG Tunes In To Family Ambassadors ( September '17,2003, FE)

Here’s the latest from LG Electronics: Family Ambassador programme. The company has come up with the human resource initiative to understand how family members of employees perceive LG as an employer. In this novel approach, HR managers visit family members to take suggestions on improving the organisational environment. 

Says YV Verma, vice-president, HR and management support, “this is being implemented to create a sense of bonding in employees towards the organisation.” This may turn out additional dividends for the company in the form of increased emotional commitment of the staff.

Although the initiative touched on factory workers initially, the company also has a similar programme for managerial staff. There are open house sessions where family members are invited to the workplace.

There is a free communication between employees and the top management. “Even here the emphasis is on trying to win the normative (emotional) commitment of employees,” says Ms Suman Parashar, head corporate HR.

There may be tricky situations in such open house sessions. This can happen when families compare benefits received by employees and jealousies come to the fore. “But we have not confronted such a scenario till now because as an employer we believe in providing better prospects and opportunities within the organisation for every individual who has the potential to enhance our business,” says Ms Parashar.

Consultants affirm that the initiative concentrates on the emotional quotient of employees instead of uni-dimensionally focusing on rational aspects. Says Mr Gautam Nath, director, corporate services, NFO MBL, a market research firm, “the Family Ambassador programme is actually one of the first ice breakers in a series of possibilities which the HR team can consider in emotional bonding. Mainly because it brings a humane touch to otherwise seemingly large and faceless organisations.”

In order to avoid monotony, Mr Nath adds, organisations can discover innovative ways to be in touch with families and receive feedback on a regular basis. Here, social gatherings, annual day celebrations, sports events, spend-a-day-with-dad programmes, factory visits come in handy.

Not all consultants agree on this practice. Says Mr Ravi Machiraju, chief executive officer and managing director, RMA Vector International, “family members in India can get quite specific, intrusive and direct in their probing questions and demands. They can certainly not be under-estimated as ‘pressure group’ on employees. Also, the native intelligence of folks who ‘stay at home’ is not an insignificant factor and they know how to get a good deal for themselves. I see this as an initiative that will work at some levels and at other levels this may end up putting pressure on LG.”

There is also a possibility that the organisation and its employees may not have the same level of enthusiasm to participate in such an exercise in the long run. “This intervention like several other HR practices can suffer from repetitive fatigue as days pass by,” says Mr Yogesh Misra, brand manager, Thomas International.

Further, HR professionals concerned who have met family members have to give presentations to the top management in LG on perspectives and opinions gathered from such interactions.

Based on these presentations, a set of solutions is planned out. But there is a possibility that family members may not open up to company professionals in initial meetings. Says Mr Sunil Kalra, head, factory HR, LG Electronics, “since we are not very familiar with the relatives, there are possibilities that they may not speak up, at least during the initial interactions. And to prevent this, we approach them in a completely informal environment so that any such hesitations are warded off.”

The company is not bound to implement all suggestions. “We tell the families that some of their suggestions cannot be implemented. We also provide them with the relevant explanations,” adds Mr Kalra.

Sent by by V.S.Sathiyamoorthy

Larsen & Toubro Limited, Mumbai. Email: vssm@...
 


5. New Members

Abdulhadi Mahdi Abusulaiman, HR Analyst. King Faisal Specialist Hospital & Research Center. Riyadh, SA

Abdulhadi was elected as Ideal student in college (1994) and won several other awards. He has done Master of Hospital Administration in 2000 from King Saud University, Riyadh, Saudi Arabia.


He has over 8 years' all round work experience in HR Field. In addition he has undergone more than 20 training programs on HR subjects like HayGroup® Job Evaluation System and Steven Covey's Leadership Training. He has received many certificates of merit from his employers.

Abdulhadi is married and is blessed with two daughters and one son. His hobbies are Reading, Learning, Traveling, Diving, Desert Adventure, Squash, Swimming, Bicycling, & Playing Frisbee.

Email: abdulhadi2000@...
 


6. Attitudes and their Importance in Life – by G Uppiliappan

The WHY of your Actions

What is it that causes you to move into action? What are the drivers of your behavior? What activities, careers and conversations inspire a “passion” within you, causing you to want to become involved?

The Personal Interests, Attitudes and Values Assessment measures the WHY of your actions, leading to an understanding of what drives your behavior and the attitudes that move you into action.

What is an Attitude?

In 1928, Eduard Spranger wrote a book entitled “Types of Men.” He identified six attitudes or world-views. These attitudes are a type of window through which we view the world and seek fulfillment in our lives.

 If we are participating in a discussion, activity or career that is in line with our attitudes, we will value the experience. Conversely, if we are in a conversation, activity or career that is against our dominant attitudes, we will be indifferent or even negative toward the experience, possibly causing stress.

 The Six Attitudes

 

ü      Theoretical: A passion to  discover, systematize and analyze; a search for   knowledge.

ü      Utilitarian: A passion to gain return on investment of time, resources and money.

ü      Aesthetic: A passion to  experience the impressions of the world and achieve form and harmony in life; self actualization.

ü      Social: A passion to eliminate hate and conflict in the world and to assist others in becoming all they can be.

ü      Individualistic: A passion to achieve position and to use that position to affect and influence  others.

ü      Traditional: A passion to seek out and pursue the higher meaning in life and achieve a system for living.

 The Assessment

 The Personal Interests, Attitudes and Values Assessment measures your responses in each of the six attitudes. The computerized report shows each of the six attitudes compared to a National Average.  You are provided with information on the WHY of your actions which, with application, can tremendously impact your valuing of life.

A New “Valuing” of Life

Once you know the attitudes that drive your actions, you will immediately be able to understand the causes of conflict. If you are in a career you are enjoying, or if you are finding little satisfaction in your career, you will understand why. You will understand and appreciate your relationships as you recognize the attitudes of other people. You will see how their attitudes might interact with your own.

 Results/Benefits

The Personal Interests, Attitudes and Values Assessment allows you to take control of your decisions, your life and your valuing of life.  You will :

Know the WHY of your actions.
Make career choices that will increase your job satisfaction.
Understand the causes of conflict.
Develop an increased  appreciation for the uniqueness of  others.
Appreciate the viewpoint of others who see life differently.
Increase your “valuing” of life.
Increase your satisfaction and fulfillment in life.

Contributed by G. Uppiliappan

Senior Exective-HRD, Thirumalai Chemicals, SIPCOT, Ranipet.
Email: hrd@...
 


7. Readers’ Forum

Help on HR Accounting

hello,

iam a student of MHRM in the  Andhra University i would like to know more about hr accounting as i would like to do my projectwork on this subject sir could you please suggest me any website where i could get this information   waiting for your reply,

yours sincerely

bharathi raja

raja_pb29@...

Appreciations on HR Era, Issue 41, Love Your Job But ...

Thanks a lot. Good articles for reading and implementing.

Regards,
Puthran L.G.

puthran@...

Thanks for bringing out Issue No.41  which contains some interesting articles like the one based on Dr Narayanamurthy's address and 3 mistakes in interviews.

Regards,
C.S.Sundaram

css@...



8. Links to articles on HR

Hi all,

Three great articles for HRD/HRM people …..

One: Evaluation: Who Needs It? by Ruth Belling

 Two: Overcoming the Fear of Learning by Jarrett D. Ragan Jr.

 Three: Be An Effective HR General (Part I) -- Learning From Ancient Chinese Generals
by Dr. Sunny T.H. Goh

can be found in

http://www.hrdgateway.org/hub5/hrdgateway/10-2003/index.htm

Cheers!

G K Lim

Editor, HRD Gateway newsletter, VP of Publications, HRD Gateway,
vp-gkl@...
 


9. Best HR Jobs

Manager – HR, Bangalore

hi,

 we are one of the leading H R Consultants from Hyderabad. One of our clients needs "Manager - HR" . position located in Bangalore.

Exposure on Training and  Core H R. Performance Appraisals, able to attend  Corporate H R activities, organisation having multi-location set up.

Qualifications: Post Graduate  Degree  in HR
Experience: 5  to 8 years of experience.

Interested and qualified candidates may mail their resume to

polyglot@...

contact person:

ramaprasad, polyglot consultancy services, hyderabad.
 


10. Training Programs

ISABs Winter Events, Nov 30 to Dec 13th, 2003, Agra

 Dear Friend,

Greetings from ISABS !

We would like to inform you that our Winter Event 2003 at Hotel Mughal Sheraton, Agra is scheduled from Nov.30-Dec.13, 2003 (1st week Nov.30-Dec.5 and 2nd week Dec.08-13).    The following regular/special programme/lab shall be offered:

Week 1 Nov. 30 to Dec.5, 2003 :

1. Basic Lab on Human Process (BLHP)    
2. Advance Lab on Human Process (ALHP)

Week 2 Dec.08 to 13, 2003 :

1. Basic Lab on Human Process (BLHP)    
2. Advance Lab on Human Process (ALHP)
3. Enhancing Leadership Competencies through Management of Motivation
4. Personal Effectiveness Laboratory

Two-Week Lab, Nov. 30 to Dec.13, 2003

Professional Development Programme (PDP)

-Phase-A
-Phase-B

A copy of the detailed brochure in pdf format is attach herewith, which can be downloaded by using Acrobat Reader.  If you are unable to open, please confirm, we shall arrange to send in a word format. A hard copy of the brochure has already been sent, if you have not received  the same, please confirm your correct address. We request  your whole hearted support in the form of sponsorship of  participants for this Event.  Please share this information/brochure with your  department colleagues and  all interested friends.    The detailed brochure is also available at our website: www.isabs.org in pdf/word format

We look forward to your support.

 Regards,

 Anthony T. D'Souza

Dean (Programmes),
Indian Society for Applied Behavioural Science (ISABS)
B-1/33 A, Mezzanine Floor
Hauz Khas, New Delhi - 110 016
Phone: (011) 26850956; 26964710, (M) 9810728033  Fax: 26964710

email: isabs@... ; isabs@...

Website: www.isabs.org
 

BANGALORE HR SUMMIT 2003
On 28-29 Nov. 2003, At The Leela Palace, Airport Road, Banglaore-8

Theme: HRM to Strategic HRM : Paradigm Shift in HR

Institute of HRD in association with naukri.com will be hosting  Bangalore HR Summit 2003 a   two day HR convention on 28-29 November 2003 at The Leela Palace, Airport Road, Bangalore- 560 008. The theme of   the Summit  will be HRM to Strategic HRM: The Paradigm shift in HR. The summit will have a number of presentations by   eminent HR professionals, CEO's, Eminent Academicians, paper presentations by Experienced HR Professional, and a paper   presentation  competition for MBA-HR Students.

Inauguration By:
Shri. Subir Raha
Chairman & Managing Director, ONGC

Speakers Invited:
Mr. C. Mahalingam, Vice President- Human Resources, IBM India Ltd.
Mr.Sudheesh Venkatesh, Head-HR, Planetasia & Microland.
Mr.Sanjeev Bikhchandani, CEO, Naukri.com
Mr.Narayanan Nair, Head-HR, Global Exchange Services Ltd.
Mr.Raymond Saldanha, Head-HR, siemens Public Communications Network Ltd.
Mr.P.Dwarakanath*, Director-HR, Glaxo Smithkline Consumer Healthcare Ltd.
Mr. Pramod Fernandes,* Head-HR, Digital India.
Mr.Ranjan Acharya, *, VP Corporate HR, Wipro Ltd.
Mr.Anant Koppar*, CEO, Kshema Technologies Ltd.
Mr. Rajiv Mody, CEO, Sasken Communications Ltd.
* Cinfirmation Awaited

Call for Papers
The summit will provide a platform for discussions  and deliberations on a number of issues related to the theme " HRM to Strategic HRM: The Paradigm Shift in HR". Papers are invited from experienced HR Professionals on various sub themes of the Summit, which are as mentioned below:

 Sub themes:
  * Winning the Talent war.
  * New Competencies for HR Professionals.
  * Proactive HR for the Next Decade.
  * Quantum Innovation in HR Practices.
  * Role of HR in Value creation for Business.
  * Leveraging HR to build World Class organizations.
  * HR in the Digital Era.- Leveraging Technology for HR Effectiveness.
  * Outsourcing HR- Myths & Realities.
  * Business partnering -Role of HR.

Rules for Submission of Papers:
1. The papers will have to be original and being presented for the first time.
2. The papers should be neatly typed in double spacing, with 12 font size and should not exceed 3000 words.
3. The papers will be evaluated by a committee of eminent specialists in the subject
4. The Institute reserves the right to accept or reject any papers.
5. The paper presenters will be given 20-25 minutes time for presenting their papers in the summit if selected.
6. Papers can be submitted for more than one sub theme.
7. The accepted paper presenters will be offered concession in delegate fee for attending the summit.
8. The papers should be enclosed with an overview of the paper in 75 Words, self introduction in 50 words, and accompanied a covering letter.

Paper Presentation Competition for MBA Students.
A paper presentation competition has been organized for the benefit of MBA students specializing in HR. The topic of the presentations will be the theme of the HR summit i.e. HRM to Strategic HRM: The paradigm Shift in HR.

Rules for Paper presentations by Students
1. The length of the paper should be around 2000 words typed in 1.5 spacing.
2. The last date for the submission of papers  is 15-10- 2003.
3. The preliminary and the qualifying rounds will be held on 31-10-2003 at Bangalore.
3. The final competition will be held on 29-11-2003 at The Leela Place during the HR Summit.
4. The winning candidates will be give special prizes.

Submission Papers:
All papers must be sent on or before 15th Oct. 2003 to the Following address:

Chairman- Evaluation Committee.
INSTITUTE OF HRD
#12, I Floor, 80 Ft Road,
R.T.Nagar
Bangalore-560 032
Phone: 3436406, 3549645
E-mail: ihrd@...

 

Copyright (C) 2003 by HREra.com


#54 From: "Rajeev.B.Bhatnagar" <rajeev@...>
Date: Sun Sep 21, 2003 12:36 pm
Subject: HR Era # 42, Managing Performance
rajeev@...
Send Email Send Email
 


HR Era,     Issue # 42,       Sep 21st, 2003
 

Sharing & Growing

Writing down what we have learned from experience or reading, sharpens our own understanding & thinking on the subject. Publishing it (in HR Era) adds value because we gain from critical as well as appreciative comments of readers. Publishing also makes us well-known amongst fellow professionals & makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to Rajeev@... or Alka@...
 


Contents

1. Moderator's Space

2. Managing Performance Every Day - by Lora J Adrianse

3. Tomato Soup for the Soul

4. New Members

Richard J Byrne, Director (Compensation & Benefits), Kaiser Aluminum &
Chemical Corporation, USA

5. My Favorite Quotes - sent by Neeta Bhatnagar

6. Inspirational Story: A Gift More Powerful Than Sight - by R. Rajan

7. The 5 Layer Framework - by Ramkumar R S

8. Readers' Forum

Query on Payment of Salary to Foreign Nationals - G Sugumar

9. Best HR Jobs (India)

10. Training Programs

 


HR Era is a Free fortnightly for HR Professionals with 2500 subscribers.
To subscribe, simply send an email to HREra-subscribe@yahoogroups.com . Visit our website at http://hrera.com
 

1. Moderator's Space

Dear Friends,

We live in an era of Down-Sizing, Right-Sizing, Opti-Sizing. In India, many know it as Voluntary Retirement Scheme.

Even though I am a hard-core HR professional, such drastic HR interventions always affect me. I wonder: is there what can we do to avoid or minimize such  actions?

Yes, there is. Please read Lora's article on Performance Management! We need to introduce & stabilise appropriate HR systems & processes for performance feedback and coaching.

warm regards

Rajeev B Bhatnagar

Rajeev@...

 


2. Managing Performance Every Day
- by Lora J Adrianse © 2003

The scenario

The company has decided it needs to eliminate costs. Hundreds of jobs are on the line. The executives of each division have been directed to cut costs by 35%. The tension throughout the company is so thick you can cut it with a knife. You know some departments will be totally eliminated because the work can be outsourced to save money.

You are a manager with over 20 years of seniority and you know your department is NOT being eliminated. You breathe a sigh of relief; after all, you do have personal ties to the owners. You show up for a weekly meeting with your boss, and he catches you off guard…your job has been eliminated. Your world changes in an instant! You don't understand! Your performance reviews have been good for 20+ years! You've done your job! Nobody has ever told you that you're NOT doing a good job! The shock consumes you in the months to come as you try to make sense of it all.

(What you don't know is that you have long had a reputation of someone who is extremely difficult to work with. Your many internal customers have complained about you all along. You shrugged off the complaints, and your boss chose not to deal with it or reflect it in your performance reviews.)

This scenario is in fact real! Unfortunately, corporations dealt with the same scenario (with a few details changed) over and over again. The lesson learned here"Inadequate performance management systems" damage individuals and companies.

For the past few years' companies have furiously worked to upgrade the effectiveness of their performance management systems. They are establishing core competencies, identifying performance objectives and measures, and even talking about ongoing coaching.

A 2002 study by Mercer Human Resource Consulting reveals that ongoing coaching is still in short supply! The data indicates that 78% of employees surveyed said their managers routinely conduct annual performance reviews. It also indicated that 26% said managers routinely provide ongoing performance feedback and coaching.

Reality Check

Could you be blindsided by a scenario similar to the one mentioned earlier?

My personal belief is that managers (at all levels) don't give feedback or coach on an ongoing basis because they don't know how.

Today, there are a multitude of training programs and support systems for managers who really want to learn to coach on an ongoing basis. They can get their own coach or they can attend a workshop like "The Coaching Clinic ©". More info can be found at

         www.connectionscoach.com

In the meantime, here are three ways you can begin to manage performance every day through coaching:

Acknowledgement

Make time to acknowledge contributions. Give credit where credit is due. Challenge them to play a bigger game. Inspire them to give the performance of a lifetime.

Development

Partner with them on projects. Do more asking versus telling. Become genuinely curious in their ideas and concepts. Give them the lead role. Support them when they stumble. Encourage them to get up and try again.

Provide Feedback

Be specific about what exactly makes the difference. Teach them how they can make a difference (do more, do less, keep doing). Incorporate "lessons learned" discussions into every project.

If your company is one that says, "Our employees are our greatest assets", now is the time to walk the talk. By providing ongoing coaching, you'll be managing performance every day.

And most of all, your employees will feel like they are your greatest assets.

Contributed by Lora J Adriaanse

Lora J Adrianse is the owner of Essential Connections. She is a Coach, Consultant and Facilitator who specializes in the development managers and business owners. She recently left a longterm corporate career to focus on her passion for helping others bring out the best in themselves through the use of Emotional Intelligence. She can be reached through her website  www.connectionscoach.com
 


3. Tomato Soup for the Soul

The little boy sat next to the older lady sitting on a bench at the beach." Do you believe in God?" He asked, "yes" she said intrigued.

After two minutes he cleared his throat and said,"Do you go to church?" She nodded."Every Sunday?" She nodded again wondering what it was all leading upto..

A Brief silence and the boy looked at her again " How much money do you put in the collection plate?" "A dollar or two"she said.

The boy looked relieved and dug into his pocket." Do mind keeping my quarter while I go for swim?"

Contributed by Vinod Unni,

Email: vinodvariar@...

 


4. New Members

Richard J Byrne, Director (Compensation & Benefits), Kaiser Aluminum &
Chemical Corporation, USA



Richard's last assigmnt was as Director (Compensation & Benefits), Kaiser Aluminum & Chemical Corporation, USA, till Oct 2002. Proir to that he worked with Crowley Maritime Corporation, San Francisco, CA.

He has done B.A. in Liberal Arts from University of Washington and is also has a Certified Compensation Professional (CCP) certification.

Richard has worked in Executive level positions in HR with emphasis on employee benefits and compensation and accounting management. He works effectively with people has solid business acumen.

Richard is looking for a leadership position in Human Resources.

Email: Rjbyrne226@...

 


5. My Favorite Quotes - sent by Neeta Bhatnagar

"Crowds part. Eyes follow. Heads turn to look. It's as certain as the sun: people make way for someone who is on Purpose. This is the person who knows what they are DOing, where they are going, and thus why they are here. " - Nanci McGraw

"The problem is not that there are problems. The problem is expecting otherwise and thinking that having problems is a problem." ~ Theodore Rubin

"Persistence is what makes the impossible possible, the possible likely and the likely definite." ~ Robert Half

Sent by Neeta Bhatngar

Email: Neeta@...
 


6. Inspirational Story : A Gift More Powerful Than Sight - by R. Rajan

Due to a medical misdiagnosis, she became blind.  And all she had to cling to was her husband.

He was an Army officer and determined to help his wife gain the strength and confidence she needed to become independent again.

Finally, she felt ready to return to her job. She used to take the bus, but was now too frightened to get around the city by herself. He volunteered to drive her to work each day, even though they worked at opposite ends of the city.  Soon, however, he realized the arrangement wasn't working.

Just as he predicted, she was horrified at the idea of taking the bus again. "I'm blind!" she responded bitterly. "How am I supposed to know where I am going? I feel like you're abandoning me."

His heart broke to hear these words. He promised her that each morning and evening he would ride the bus with her, for as long as it took, until she got the hang of it.

For two solid weeks, he accompanied her to and from work each day. He taught her how to rely on her other senses, specifically her hearing, to determine where she was and how to adapt to her new environment. He helped her befriend the bus drivers who could watch out for her, and save her a seat.

Monday morning arrived.  She said good-bye, and for the first time, they went their separate ways. Her eyes filled with tears of gratitude for his loyalty, his patience, and his love. Each day on her own went perfectly. She was doing it! She was going to work all by herself.

On Friday morning, as she was about to exit the bus, the driver said, "Hi, I sure do envy you."  Curious, she asked the driver, "Why do you say that you envy me?"  The driver responded, "It must feel good to be taken care of and protected like you are."  She had no idea what the driver was talking about, and again asked, "What do you mean?"

 The driver answered, “Every morning for the past week, a fine looking gentleman in a military uniform has been standing across the corner watching you as you get off the bus. He makes sure you cross the street safely and he watches until you enter your office building. Then he blows you a kiss, gives you a little salute and walks away. You are one lucky lady."

Tears of happiness poured down her cheeks. For although she couldn't physically see him, she had always felt his presence. She was lucky, so lucky, for he had given her a gift more powerful than sight, a gift she didn't need to see to believe - the gift of love that can bring light where there is darkness.

Do we have someone in our life who has been there to support us through thick and thin?

Tell them how much we love them and how much they mean to us.

 

Sent by R Rajan

Training Centre, Delphi TVS Diesel Systems Ltd. Email: rr.trg@...

 


7. The 5 Layer Framework - by Ramkumar R S

Dear Friends,
 
Please find enclosed an explorative paper "Titled 5 layer framework", It would be very helpful if I could get some feedback, thoughts and comments from group members on the usefulness of this model, so that I can go forward in developing it further.
 
Thanks and Regards
 
Ramkumar R S
Senior Manager
Promanns Management Services Private Limited
+91 44 6210640 (4 lines)
Mobile 044 31025462
 

Applications of this Framework

Each human being continuously evolves and develops in all the 5 layers given in this article, over his or her lifetime. Similarly an Organization also evolves and develops in all the 5 layers.

One can map an individual or an organization and also match them with each other, using this framework.

This 5 layer framework can be also be useful for

  • Organizational Diagnosis and Analysis
  • Systemic Approach to Organizational Development
  • Harmonizing and Synchronizing Organizational development with Individual Development
  • Individual Appraisal, Career Development and Career Planning
  • Job Design, Job Profiling, Internal or External Recruitment

Now let us look at what these 5 layers are

1. The Physical Layer:

This is the body - which is by itself a complex system - an integration of various sub-systems working in harmony with each other.

There are three dimensions in which a human body could be mapped:

  • The Internal health dimension
  • The external appearance dimension
  • The kinesthetic (energy level) dimension

These dimensions translate in to "Medical Fitness, Appearance / Looks, and Energy Levels of an Individual

2. The Personality Layer:

This represents the static patterns from which a human being most often reacts to external situations. This is an accumulated imprint of all past experiences and conditioning. In Transaction Analysis Terms, this can be called as the "SCRIPT". A particular stimulus almost always produces the same type of habitual reaction.

Psychology, Psychometrics and Transaction Analysis belong to this layer.

3. The Being

This is often referred as the HEART of a human being, even though it does not refer to the physical heart. This is the seat of Emotions that make a human being RESPOND to emotional stimuli.

The Emotions that are part of the Personality layer, have to be clearly differentiated from the Emotions of the Being, because, the former is a reaction / replay of past experiences and the later is a DYNAMIC GENUNINE RESPONSE to a given situation in the Present moment.

If cultivated Virtues form part of the Personality layer, spontaneous virtues belong to the Being.

Love, Compassion, Genuine care for people and relationships are some of the qualities that belong to this layer.

4. The Intellect or the Human Consciousness

The Intelligence of a human being cannot be equated with the accumulated knowledge in memory. Accumulated knowledge in memory is part of a person's personality. This will only help a person to handle familiar situations for which the answers and solutions come from past experience.

On the other hand, real Intelligence is the ability to dynamically create value and solve unfamiliar problems. The Intelligence of a human being has four dimensions

  • Dissect, Analyze and understand - Analytical
  • Connect, Integrate and comprehend - Holistic thinking
  • Create value - Innovative / Entrepreneurial
  • Communicate, Co-operate - Communication / Team building

5. Connection Layer to the Supreme Intelligence or the Supreme Consciousness

The Supreme intelligence represents a larger system within which the human system is embedded. If the Human system is considered as a Wave rising and falling, the Supreme Consciousness is the Ocean from which these waves rise and fall.

The Supreme Intelligence is the One that drives all nature. A human being's ability to connect and be in sync / harmony with this is critical.

Similarly, the limited human intelligence often has to connect, tap, replenish, and re-align itself to the Supreme Intelligence. Like the music instrument that needs tuning at regular intervals, this process has to be done periodically.

The following qualities belong to this layer:

Flexibility, Self-awareness, An ability to face and use suffering, The ability to be inspired by a vision, An ability to see connections between diverse things (thinking holistically), A desire and capacity to cause as little harm as possible, A tendency to probe and ask fundamental questions, An ability to work against convention

The 5 Layers of an Organization

Now let us look at the 5 layers of an Organization

An organization, is a system of a higher order - a harmonious integration of various sub systems.

Much like a Human system, which is made of cells structured and interconnected in a particular order, an Organization is predominantly made of Human beings.

So the 5 layers of an organization will be similar to the 5 layers of a human being.

  1. The Physical layer

    (The collection of a body of human beings + all other inert materials used by the organization)

  2. The Personality layer :

    As time passes, an Organization also acquires a personality, which is an accumulated imprint of its past experiences, and conditionings. Most often an Organization reacts from this layer.

  3. The Being

    Like a Human being, an organization also develops a core / heart / being which represents the spirit of the organization.

    Much like a sentence whose meaning is more than the sum of meanings of the individual words, an organization's being is more than that of the human beings with which it is made of.

  4. The Intellect or the Organization's Consciousness

    An Organization has its own intelligence with which it responds to situations, creates value and solves problems. It is indeed derived from the intelligence of the human beings in the organization, but goes much beyond that.

    The focus here is more on the systems and processes that interconnect the individual intellects. The resulting intelligence of the organization is many times more than that of the individuals.

  5. The Connection layer to the Supreme Intelligence

Like a Human being, an organization also has a connection to the supreme intelligence from where it derives its mission, vision, and social responsibilities. An organization too has to tune itself periodically to connect, tap, replenish, and re-align itself to the Supreme Intelligence.

The following qualities in this layer apply to Organizations as well.

Flexibility, Self-awareness, An ability to face and use suffering, The ability to be inspired by a vision, An ability to see connections between diverse things (thinking holistically), A desire and capacity to cause as little harm as possible, A tendency to probe and ask fundamental questions, An ability to work against convention

Mapping and Matching the 5 layers of Individuals with that of the Organization

While trying to harmonize these two maps, we should look for convergence or divergence over a period of time instead of a static matching at a particular point in time.

Suitable tools should be developed to map individuals and organizations on these 5 layers. This however will require multidisciplinary expertise corresponding to each layer.

Contributed by R S Ramakumar

The author is a Senior Manager at Promanns Management Services Private Ltd and can be contacted at ramkumar@... or ramkumar@...

 

 

8. Readers' Forum

[Please email your replies directly to member asking the question with a copy to us at Alka@...  for publishing. Email new questions directly to us. ]

Query on Payment of Salary to Foreign Nationals

Dear fellow members,

Allow me to introduce myself as a HR professional working for MGM Group of Companies, Chennai, as GM. I am writing this to seek the help of our fellow members in connection with the rules/procedures governing remittance of salary to a foreign national taken on contract.

Following is the background of the subject :-

* A foreign national (with technical background) is proposed to he hired on contract for 12-24 months

* The foreign national wants his salary to be remitted in his bank account abroad

* What is the procedure involved in remitting his salary from India to a foreign bank account.

* Who is the appropriate authority whose clearance is required ? Is it RBI ?

* Which clause or section does this nature of transaction figure in FEMA (Foreign Exchange Management Act earlier FERA) or Income Tax.

May I appeal to our fellow members who have dealt with the above or have the

knowledge of the above subject to help me with the required information please.

Regards,

G.SUGUMAR

GM (Group HRD & Admin.), MGM Group of Companies, Chennai

E-mail id : sugumar@...


 


9. Best HR Jobs

[Free Service: Employers & Consultants can email their job vacancies to Alka@... . We reach them to 2500 HR professionals for free]

L & D Consultant, IT Multinational, Bangalore & Hyderabad

I represent a recruitment firm in Hyderabad (www.optionsindia.com), I have an excellent opening in Hyderabad and Bangalore in a IT MNC which ranked among Fortune Top 100 organisation and a global leader in its field.

GENERAL SUMMARY:

Responsible for design, implementation, administration, delivery, and operation of professional, Leadership and Management Development programs to all levels of personnel. Prepare curriculums including the method media and documentation to be presented. Would be responsible for talent management and Development of Front Line Managers. 

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1.         Develop concise content, methods, and materials.

2.         Develop and implement methods for evaluation of program effectiveness.

3.         Coordinate specific activities for employee training and development programs.

4.         Instruct participants in classroom and/or group sessions.

5.         Conduct research to develop specifications for content of courses and training manuals.

6.         Coordinate class arrangements.

7.         Maintain records of customer training to provide accurate information for self-maintenance certification.

KNOWLEDGE, SKILLS, AND ABILITIES:

·           Advanced Organizational Development skills.
·           Advanced Curriculum Design skills.
·           Advanced Facilitation skills.
·           Advanced Needs Assessment/Diagnostics skills.
·           Advanced research and evaluation skills.
·           Advanced Adult Learning Theory and subject matter understanding.
·           Advanced Consulting skills.
·           Advanced PC software and spreadsheet applications.
·           Authoritative training/delivery skills.
·           Authoritative PowerPoint skills.
·           Authoritative presentation and interpersonal skills.
·           Authoritative verbal and written communication skills.

·           Prefer an MBA in HR  (or equivalent) with 6-8 years experience in Human Resources or related field.

Pl send your CVs on Word format ASAP to tazeenrahman@...

Thanx and regards

Tazeen Rahman

Options Executive Search Pvt Ltd, 84 Anandnagar Hyderabad


 


10. Training Programs

INSTITUTE OF HRD
BANGALORE

Presents
A Two Days Workshop on
Performance Management

We  are pleased to inform you that a Two Days  Workshop on  "Performance Management"  is being organized  by   Institute of HRD  on  Sept. 26 & 27, 2003 at Hotel Atria, Palace  Road, Bangalore -560 001, for the benefit of HR Managers & Executives, Team/Project Leaders, Personnel  and Manpower Professionals. The details of the workshop are as follows:

Workshop Contents:
The following aspects will be covered in the workshop
1. Role of Performance Management in a Competitive Era.
2. Designing a Performance Management Systems.
3. Competency based approach to Performance Management.
4. Assessment Methodologies.
5. 360 Degree Feedback & Appraisal.
6. Creating a Performance oriented Culture.
7. Performance Counseling.

Workshop Particulars:
Dates:   Sept. 26 - 27, 2003(Fri & Sat )
Time:    9:30a.m- 5:30p.m
Venue:  The Atria Hotel, Palace Road, Bangalore-  560 001

For more details kindly contact:  J.Reuban ( Ph:  080-3436406, 3549645 )
.
Regards

J.Reuban
Coordinator

INSTITUTE OF HRD
# 12, I Floor, 80 Feet Road
Near UTI Bank
R.T.Nagar Post
Bangalore- 560 032, India
Phone: 080-3436406, 3549645,
E-mail: ihrd@...

Redefining Excellence in Corporate Training


 

Announcing!

A two day Learning Packed Workshop on:-

Communication:
Enabling Relationships…

 

Registration on a First Come First Basis

Perspective

For details Click the links below

Imagine life without interactions…
Imagine interactions without relationships…
Imagine relationships without communication…

The words life, interaction and relationships would be meaningless without communication. Communication facilitates interaction, interaction results into relationships, and relationships form the basis of life. To excel in life is to excel in relationships.

To make relationships more fruitful, to minimize conflicts, to get most out of people, to be understood in the desired way… the wish list is unending. The key to this wish list lies in understanding the dynamics between communication and relationships. That is exactly what this workshop attempts to achieve.

This workshop will be accented towards professional and career related relationships.

Workshop Design 

Methodology

Schedule & Venue

Participant Profile

Faculty's Profile

Workshop Benefits

Registration & Fee

Follow Up

 

Contact Details:

Mr. Shailesh Pandey
Vitasta Consulting Pvt. Ltd.
311, Ganatra Estate, Khopat, Thane (W), Maharashtra, INDIA - 400601

Voice:

09821681912 / +91-022-25476846/47/49

Email:

shailesh.p@... / vitasta@...

Web:

http://www.vitasta.com

 

 

 

 

Workshop Design

The two day workshop has been designed to enable participants to appreciate the basic concepts of the communication, unlearn some commonly held myths, absorb new understanding and internalize it with activities, games and techniques of androgogy. The participants will be able to apply this learning to his/her relationships at work and at home as well.

  • Icebreakers.
  • Relationships: The why and what and the how’s.
  • Understanding communication; Concepts and Applications.
  • Understanding Communication as a “Process” and as a “Skill.”
  • Some commonly held Myths and mindsets about communication.
  • How self perception of the receiver and sender affects communication process.
  • How perception of receiver in sender’s mind affects communication.
  • Role of Transaction analysis in maximizing parallel transactions.
  • Summarizing and Closure.

Methodology

The workshop is offered in a highly interactive mode to internalize the learning. There will though be some inductive inputs while detailing some critical concepts. The technique that we have perfected in numerous sessions is to introduce a concept, then maximize internalization by various techniques that help adults learn. The general approach is one that induces spirit of inquiry, participation, free exchange of ideas and is lots of FUN too.

The trainer encourages two way learning. He is approachable, committed to help you maximize your learning from this workshop.

Schedule and Venue

 

Dates

On 27 & 28 of September 2003

Venue

At INDUS HALL,
J W Marriott Hotel,
Juhu Tara Road, Juhu,
Mumbai, Tel. 56933049

Timing

Start Time : 9: 00 a.m. Sharp

End Time : 6:00 p.m.

Participant Profile

Who should attend: Persons or professionals who feel they can draw more out of their current relationships!!! Professionals who have other people reporting into them, professionals who have a lot of co-ordination work with other departments. It will be useful for people who deal with customers, vendors, dealers and/or employees. Typically, it will be suited to people who have at least three years of working experience in organizations.

Who should not attend:

  • Professionals who expect this workshop to be a two-day miracle.
  • People who expect language transfer skills.
  • People who are not open to change.

Faculty’s Profile

Mr. Pradeep Dhar is a '85 batch biosciences graduate and a '88 batch MBA. He has rich and varied experience of 15 years. He has worked with various respected Indian companies like Blow Plast Ltd, Usha International Ltd. and Sterling Holiday Resorts Ltd. His last assignment was as the National marketing and sales head. Five years back, he joined Vitasta Consulting Pvt. Ltd. to head the organization. He picked up the reigns when Vitasta inc. was a tiny little start up. He has helped Vitasta Consulting to grow to its current size and market stature. Today the client list of Vitasta Consulting makes an impressive reading. His strengths are strong Leadership; Customer focus and People sensitivity. He operates on the basis of strong Indian Values.

Mr. Dhar has also been a visiting faculty to City's business schools. Pradeep has more than 1200 training hours to his credit. He has successfully concluded business advisory assignments with 06 Indian companies. These assignments included among various other things, compensation design, organization structure re-design, OD interventions, training and business coaching.

He is a certified member of NFNLP USA and is trained in NLP techniques and also a basic member of ISABS [Indian Society of Applied Behavioral Sciences].

Workshop Benefits

a.    This workshop will focus on the refreshed understanding of how communication process works, which will help you achieve more through your current and new relationships.

b.    This workshop will also generate understanding as to how do you affect your own communication processes.

c.     This workshop will help you revisit some age-old concepts and acquire some new learning regarding communication as a process as well as skill.

Registration and Fee

Registration:

·         ·         Email your request for registration on shailesh.p@... with a CC to vitasta@... with "September 03 Communication program" in subject line.

·         You can also call Mr. Shailesh Pandey on 25476846/7/9 for a registration request. 

Fees:

§         The Program fees for two days per participant is Rs. Ten Thousand Only
(Rs. 10,000/-). The program fees will include participation fees, Workshop material, lunch and two teas only.

§         A single corporate entity sponsoring two or more participants will be offered discount.

§         Individuals without corporate sponsorship wanting to participate in this program will be offered 5% off on the program fees.

§         Cheque will have to made favoring Vitasta Consulting Pvt. Ltd.

Follow Up

·         This is the level-1 of the program. There will be a Level-2 announced in due course. These participants will be given preferential treatment and rebate in the participation fees.

·         Participant automatically becomes a member of an e-group moderated by Vitasta Consulting that shares new knowledge, experiences and experiments within the group. This unique tool reinforces and internalizes the learning that was picked in the workshop.

·         A 60 day free hand holding period is offered to all participants to discuss and clear all queries regarding the workshop either by voice and or email.

·         A feedback call post the above mentioned period is made to analyze the internalization of the learning and how in their each unique ways it is being implemented by the participants.

Copyright (C) 2003 by HREra.com

 

#53 From: "Rajeev.B.Bhatnagar" <rajeev@...>
Date: Sun Aug 31, 2003 11:55 am
Subject: HR Era, Issue 41, Love Your Job But ...
rajeev@...
Send Email Send Email
 


HR Era,     Issue # 41,       Aug 31st, 2003
 

Sharing & Growing

Writing down what we have learned from experience or reading, sharpens our own understanding & thinking on the subject. Publishing it (in HR Era) adds value because we gain from critical as well as appreciative comments of readers. Publishing also makes us well-known amongst fellow professionals & makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to Rajeev@... or Alka@...
 


Contents

1. Moderator's Space

2. Three Interviewing Mistakes - by Carole Martin

3. Tomato Soup for the Soul

4. New Members

Amit Sachdev, KM Sindhu, Roda Bhada.

5. Love your job but never fall in love with your company - based on Mr Narayana Murthy's Speech

6. Ms. Eileen's response on Dr TV Rao's Presentation - by Eileen Broer

7. Fingertips : What Millionaires Do...

8. Readers' Forum

Reply on Maternity Leave
Help on Cross-Cultural Training - Roselind

9. Best HR Jobs (India)

10. Ads from Members

 


HR Era is a Free fortnightly for HR Professionals with 2500 subscribers.
To subscribe, simply send an email to HREra-subscribe@yahoogroups.com . Visit our website at http://hrera.com
 

1. Moderator's Space

Dear Friends,

We received many many compliments for Dr. T V Rao, as expected.

Nehan Saxena from Pune writes: "To say that Dr. Rao's article was excellent would be an understatement." Neetu Sadwani from Bangalore writes "the excerpts from the presentation are really useful and come at a time when I really needed the advice. thanks a ton!!"

warm regards

Rajeev B Bhatnagar

Rajeev@...

 


2. Three Interviewing Mistakes
- by Carole Martin

( Carole is the Interview Coach and Interview Expert for Monstor.com)


Since no two interviews are alike, it is difficult to be prepared for what lies ahead, but you can focus on your presentation skills, which may be even more important than what you have to say.
Three areas of performance, which should be considered dangerous and deadly, are worth spending some time thinking about before your next interview.

1. Poor non-verbal communication image. It's about demonstrating confidence -

· Stand straight, and make good eye contact. (Note the color of the interviewer's eyes.)

· Connect with a good, firm handshake. (There's nothing like a limp response in a handshake.)

· Sit erect and lean forward in the chair, appearing interested and attentive. (Slumping denotes a lazy attitude.)

That first impression can be a great beginning, or a quick ending to your interview.

2. Poor verbal communication skills. Your interviewer is giving you information, either directly or indirectly.

· Good communication skills include listening and letting the person know you heard what they said.

· Observe your interviewer's style and pace and match that style, adjusting your style and pace to match.

· Use appropriate language. (Beware of using slang words or references to age, race, religion, politics, or sexual preferences - these topics could get the door slammed very quickly.)

· Telling the interviewer more than they need to know could be a fatal mistake. (Too much information - particularly personal information - could get into some areas that are best not
discussed in an interview.)

3. Not asking questions. It is extremely important to ask questions.

· When asked, "Do you have any questions?" if you answer "No," it is the WRONG answer!

· Asking questions gives you the opportunity to show your interest. (The best questions come from listening to what is said and asked during the interview. Ask for additional information.)

· Asking questions gives you the opportunity to find out if this is the right place for you. (Your chance to find out what goes on in the company.)

The job market is very competitive and the competition is fierce. Give yourself every advantage by preparing and practicing before the interview. Be aware of your verbal and non-verbal performance and the messages you are sending. It could make the difference between a job offer or not.

Contributed by Carole Martin

Carole Martin is a professional interviewer and coach. She is an interview expert for Monster.com where she hosts a message board and chat session, and writes articles. Her articles also appear on MSN and AOL. Carole's particular area of expertise is behavioral interviewing techniques. Her background includes over 15 years Human Resources Management experience and a Master's degree in Career Development. http://www.interviewcoach.com  email:
carole@...

 


3. Tomato Soup for the Soul

Types of Modern Women

HARD-DISK Woman
She remembers everything, FOREVER.

RAM Woman
She forgets about you, the moment you turn her off.

WINDOWS Woman
Everyone knows that she can't do a thing right, but no one can live without her.

EXCEL Woman
They say she can do a lot of things but you mostly use her for your four basic needs.

SCREENSAVER Woman
She is good for nothing but at least she is fun!

INTERNET Woman
Difficult to access.
 
SERVER Woman
Always busy when you need her.
 
MULTIMEDIA Woman
She makes horrible things look beautiful.
 
CD-ROM Woman
She is always faster and faster.

E-MAIL Woman
Every ten things she says, eight are nonsense.
 
VIRUS Woman
 Also known as "WIFE"; when you are not expecting her, she comes, installs herself and uses all your resources. If you try to uninstall her you will lose something, if you don't try to uninstall her you will lose everything...

Sent by Ambar Nanavaty,
Larsen & Toubro Limited, Ahmedabad, Email: ambar_nana@...

New Draft

Ever wondered how a HR Manager could write a love letter to his girlfriend??

To,
Ms. Juliet
 
Sub: Offer of love!

Dearest Ms Juliet,
 
I am very happy to inform you that I have fallen in Love with you since the 14th of October (Saturday).
 
With reference to the meeting held between us on the 13th of Oct. at 1500 hrs, I would like to present myself as a prospective lover. Our love affair would be on probation for a period of three months and depending on compatibility, would be made permanent.

Of course, upon completion of probation, there will be continuous on the job training and performance appraisal schemes leading up to promotion from lover to spouse.
 
The expenses incurred for coffee and entertainment would initially be shared equally between us. Later, based on your performance. I might take up a larger share of the expenses. However I am broadminded enough to be taken care of, on your expense account.
 
I request you to kindly respond within 30 days of receiving this letter, failing which, this offer would be cancelled without further notice and I shall be considering someone else. I would be happy, if you could forward this letter to your sister, if you do not wish to take up this offer.
 
Wish you all the best!
 
Thanking you in anticipation 'n' sincerely,
HR Manager

Forwarded to me by a lady who is not an HR Professional. This is her impression about us! True, HR Managers need to do lot of image building in organization.

 

4. New Members

Amit Sachdev, Cons India HR Services Ltd , Bangalore

Amit's clearly stated professional objectives are: To utilize my interpersonal and organizational skills in the field of Human Resource Management by adding value at middle level of an organization through best HR Practices & Talent Search.

He has done MPM and has well-rounded, comprehensive & rich 4 years' experience in all aspects of HR.

Email: iamamits@...

 


K. M. Sindhu, HR Executive, Aster Teleservices Pvt. Ltd., Hyderabad

Sindhu completed her MBA-HR from Osmania University College for Women in 2002. She has many extra-curricular activities like she was actively involved in the sports, games, & singing competitions at School as well as College levels. Participated in NSS as well as NCC. Sindhu is
computer friendly and her hobbies include Reading books, drawing, painting listening to music.

Email: sindhumalol@...

Roda Bhada, Skills & Training, Mumbai

I am glad to join the group. My name is Roda Bhadha. I am working with Skills & Trainings. We conduct trainings, Seminars & Workshops on HR and Sales & Marketing. We are based in Mumbai.

Regards,

Roda

Email: dastoor@...

 

5. Love your job but never fall in love with your company - based on Mr. Narayana Murthy's Speech

An interesting speech delivered by a CEO of a premier IT company of India during an employee session with another IT company in India. He is incidentally, one of the top 50 Influential people of Asia according the latest Asiaweek publication and also the new IT Advisor to the Thailand Prime Minister.

Extract of Mr. Narayana Murthy's Speech during Mentor Session:

LOVE YOUR JOB, BUT NEVER FALL IN LOVE WITH YOUR COMPANY BCOZ U NEVER KNOW WHEN COMPANY STOPS LOVING YOU - Narayana Murthy

I know people who work 12 hours a day, six days a week, or more. Some people do so because of a work emergency where the long hours are only temporary. Other people I know have put in these hours for years. I don't know if they are working all these hours, but I do know they are in the office this long. Others put in long office hours because they are addicted to the workplace.

Whatever the reason for putting in overtime, working long hours over the long term is harmful to the person and to the organization. There are things managers can do to change this for everyone's benefit. Being in the office long hours, over long periods of time, makes way for potential errors.

My colleagues who are in the office long hours frequently make mistakes caused by fatigue. Correcting these mistakes requires their time as well as the time and energy of others. I have seen people work Tuesday through Friday to correct mistakes made after 5 PM on Monday.

Another problem is that people who are in the office long hours are not pleasant company. They often complain about other people (who aren't working as hard); they are irritable, or cranky, or even angry. Other people avoid them. Such behavior poses problems, where work goes much better when people work together instead of avoiding one another.

As Managers, there are things we can do to help people leave the office. First and foremost is to set the example and go home ourselves. I work with a manager who chides people for working long hours. His words quickly lose their meaning when he sends these chiding group e-mails with a time-stamp of 2 AM, Sunday.

Second is to encourage people to put some balance in their lives. For instance, here is a guideline I find helpful:

1) Wake up, eat a good breakfast, and go to work.
2) Work hard and smart for eight or nine hours.
3) Go home.
4) Read the books/comics, watch a funny movie, dig in the dirt, play with your kids, etc.
5) Eat well and sleep well.

This is called recreating. Doing steps 1, 3, 4, and 5 enable step 2.Working regular hours and recreating daily are simple concepts. They are hard for some of us because that requires 'personal change'. They are possible since we all have the power to choose to do them.

In considering the issue of overtime, I am reminded of my oldest son. When he was a toddler, if people were visiting the apartment, he would not fall asleep no matter how long the visit, and no matter what time of day it was. He would fight off sleep until the visitors left. It was as if he was afraid that he would miss something. Once our visitors' left, he would go to sleep. By this time, however, he was over tired and would scream through half the night with nightmares. He, my wife, and I, all paid the price for his fear of missing out.

Perhaps some people put in such long hours because they don't want to miss anything when they leave the office. The trouble with this is that events will never stop happening. That is life !! Things happen 24 hours a day. Allowing for little rest is not ultimately practical. So, take a nap. Things will happen while you're asleep, but you will have the energy to catch up when you wake.
Hence "LOVE YOUR JOB BUT NEVER FALL IN LOVE WITH YOUR COMPANY".
 

Sent by Mr Sushanta Ganguly
Head-HR for ECC Division, Larsen & Toubro Limited, Chennai

 


6. Ms. Eileen's response on Dr TV Rao's Presentation - Eileen Broer

[Ms Eileen finds a parallel between evolutions of HR & HRD in USA, China & India. She recommends Gestalt Institute / gestalt psychology for HRD professionals who wish to work on Organization Development and even become future CEOs.]

Dear Dr. Rao:

I have been in the Human Resources and Organization Development fields for over thirty years in the United States. I have worked in HR in all positions and have been Head (Director / VP / Corporate VP) for three Fortune 500 companies in the U.S..

You can imagine that over those thirty years, I have seen the field go through tremendous change and growth -- similar to what is happening now in India, as I can gather from the talk you delivered and copied for us here. I recall the title of my Department changing from: (1) Personnel (2) Employee Relations (3) Human Resources, reflecting the changes in the HR function during the 1970's.

The transition that I found most striking for myself was the discovery in the mid-1970's of the field of Organization Development. Previous to that (in hindsight), I believe I had managed HR in an OD way, always looking at the organization as a living system and making interventions into it with that in mind. In 1974, I went to a workshop at the Gestalt Institute of Cleveland ( http://www.gestaltcleveland.org  ) and discovered that I was doing Organization Development, as well as what was considered Human Resources management.

Subsequent to that workshop at Gestalt Institute of Cleveland, I returned to the Institute to attend their 18 month program called "Organization and Systems Development." I followed that with two one-year intensives on (1) Working with Groups, and (2) Working with Couples and Two-person Systems. I highly recommend the Gestalt Institute to anyone interested in incorporating
organization development principles into their HR work, and seeing their work in the larger context of developing the organization. This would be especially helpful to the category of professional you describe as Future CEO's, but would inform the work of every category of professional you describe.

I have been an OD consultant since 1985. I lived and worked in China from 1997-2000, and I felt like I was having deja vu, or going back in time. I can see China going through the same steps, but much more quickly, as they benefit from what has been learned in the fields during the last thirty years, in the same way that the Chinese went right to cell phones and skipped the step of putting line phones in every home. This is true in other technologies, as well.

I am glad to participate in the conversation here and to answer any questions that anyone has.

With best regards,

Eileen Broer

President,
The Human Dimension
ebroer@...
"Helping organizations grow for thirty years"

 


7. Fingert
ips : What Millionaires Do...

After surveying 1,115 millionaires around the USA, authors Stanley and Danko provide 7 common denominators among wealth builders:

1. They live well below their means.
2. They allocate their time, energy and money efficiently to build their wealth.
3. They believe that financial independence is more important than social status.
4. Their parents did not provide economic outpatient care.
5. Their adult children are economically self-sufficient.
6. They are proficient in targeting market opportunities.
7. They chose the right occupations.

Contributed by Nanci McGraw,  www.Nanci.org

 


8. Readers' Forum

[Please email your replies directly to member asking the question with a copy to us at Alka@...  for publishing. Email new questions directly to us. ]

Reply on Maternity Leave

Reply

Dear Nazneen,

Requirement of six month's service for grant of Maternity Leave is is not valid as per Maternity
Benefits Acts.

You must be having a medical exam for all new recruits. In this, the fact of carrying a child is
brought out.

So if your requirement is very urgent, the way out is to extend the joining time. In other words,
request such staff to join after the child birth & settling proper care for the child.

regards

Rajeev

Query

Hello,

can you help me with policy on Maternity Leave & Benefits. I am looking at the legal implications of stating that Maternity Leave & Benefit will be for females who have worked for atleast 6months prior to availing the benefit.

Will appreciate your comments.

regards
Nazneen
Manager - HR
nazneen@...

Help on Cross-Cultural Training

Dear Members,

Require Chennai / Bangalore based Cross-cultural training and relocation service for IT professionals on projects in UK & USA .

We require to organize for a training program in our organization on Cross Cultural aspects for US and UK culture.

Can you please help me by your inputs on which training institutions conduct this kind of training in Chennai / Bangalore.

Any inputs from your side will be very helpful.

Can you address all your inputs to
roselind_antony@...  / roselinea@...

Regards,

Roselind

 


9. Best HR Jobs

[Free Service: Employers & Consultants can email their job vacancies to Alka@... . We reach them to 2500 HR professionals for free]

HR Professional, US-Based Company, National Capital Region

Hi

Our client is a US based company and has now setup a back office operations in the NCR region. They are looking for an HR professional with solid HR experience. Candidates working in IT/ ITES/ Knowledge Based businesses with experience in handling specialized recruitments (not bulk recruitments as in a call center).

The candidate should be able to create a growth led environment and introduce policies that would help the Candidates from Delhi and NCR would be preferred. However outstation candidates who are willing to relocate and can manage their housing in Delhi can also apply.

Salary is not a constraint for the right candidate.

Please send yr resumes asap on this email id itself.

Regards

Team
Gamson Consultants
New Delhi

Email: gamson_consultants@...

Resource Manager, Processed Foods Company, Mumbai

Hi,

We are looking for a Resource Manager with around 8 + Years of Exp. The candidate should be MBA. Should have worked with corporates and also have some experience with recruitment agencies preferable form the FMCG/Pahrmaceutical industry.

The detail profile is as follows:

Responsibility - GM- HRD / CEO (Processed Foods)
Location - Mumbai
Job Purpose
Primary - To identify, attract and get on board appropriate and competent employees.
Secondary - Assist in developing / administering other HR Policies/ systems/ procedures
i.e. particularly training & development

Job Responsibilities
To develop job profiles for the positions as per Manpower Plans.
To develop sourcing strategies for various positions / levels.
To identify recruitment agency partners and build effective relationships.
To design appropriate systems/ methods to ensure right selection.
To assist in the settling down of new employees.
Attractive Salary. (not a constraint for the right candidate)

Regards
For Disha Human Resource Consultancy

Kavita Hans
022 - 33495933

Email: disha_hrc@...

 


10. Ads from Members

New magazine: Training & Management

Dear Members,

We would like to introduce a premier magazine, Training & Management, to you.

Training & Management is India’s first and foremost magazine on training, HR and management issues. It is a niche segment national publication, which caters to management executives, HRD professionals, corporate trainers and entrepreneurs. This magazine focuses on a wide gamut of topics, issues and subjects related to these fields - in short it covers the nuts and bolts of
these industries.

Today, we command
- a subscription base of 7,100+ copies
- a monthly circulation amongst 12,600+ professionals in the fields of management, human resources and training.
- an extensive readership of 44,600+ individuals
This gives us a place of pride in the Indian industry. These figures are on the rise every day.

We would like an association with your organization in terms of advertisement and subscriptions on a long - term basis.

To receive a sample copy for reading please call us or write to us with your complete address with telephone numbers.

Regards
Sumeet Grover
Regional Coordinator- Training & Management
Chennai : 24335596 / 24331872
Bangalore : 9845611642

Girish Grover [girishgrover_tm@...]

 

Copyright (C) 2003 by HREra.com

 

#52 From: "Rajeev.B.Bhatnagar" <rajeev@...>
Date: Sun Jul 27, 2003 10:27 am
Subject: Issue # 40: From Dr. TV Rao
rajeev@...
Send Email Send Email
 
 


HR Era,     Issue # 40,       Jul 27th, 2003
 

Sharing & Growing

Writing down what we learn thru reading or experience sharpens our own understanding & thinking on the subject. Publishing it adds value because we gain from appreciative as well as critical comments received. Publishing also makes us known amongst fellow professionals & makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to Rajeev@... or Alka@...
 


Contents

1. Message from Dr. T.V. Rao

2. Future of HRD  – Dr. T.V. Rao

 


HR Era is a Free fortnightly for HR Professionals with 2500 subscribers.
To subscribe, simply send an email to HREra-subscribe@yahoogroups.com . Visit our website at http://hrera.com
 

1. Message from Dr. T.V. Rao


I am happy to join this e-group specially because it is being moderated by an old colleague Rajeev Bhatnagar.

Rajeev, I have just done a case study with IIMA students on how the effort to modernise the personnel department to make it HRD oriented (which Dave Ulrich talks about now) did not take off fully in a place where you and I worked. Any past recollections and lessons for the new generation of HR professionals?

How about sharing your experiences of your own growth as a HR professional in this e-group?

T V Rao

T.V.Rao
Chairman, TVRLS
Parshwa Building
Opp. Raj path Club, Sarkhej-Gandhinagar Highway, Ahmedaabd 380 015
Tel 91-79-26872718, 26870312, Fax 26870687

Email: tvrao@...

 


2.
Future of HRD - Dr. T V Rao

Author

Dr. T.V. Rao needs no introduction to HR professionals. He is the founder of National HRD Network. He has pioneered the HRD movement in India and is also the spirit behind it. He was a professor in IIM, Ahmedabad as well as XLRI, Jamshedpur. Dr. T.V. Rao is now the Chairman of T.V. Rao Learning Systems, Ahmedabad.

Presentation

Dr. T.V. Rao made a presentation on the ‘Future of HRD’ on May 7th, 2003 in Chennai under the auspices of Madras Chapter of National HRD Network. It was a pleasure meeting him after so many years and to listen to him. I summarize below few of the key points from his presentation (In other words discredit for inaccuracies, if any, goes to me).

Four categories of HRD Managers

HRD Managers can be divided into following four categories:

1.      Future CEOs

2.      HRD Specialists

3.      Personnel Specialists

4.      Sub-system Managers

1. Future CEOs

In this category are HR professionals who have aspirations and rise as future CEOs from HR profession. Dr. Rao cited the examples of Mr. M.R.R. Nair (SAIL) , Mr.Anil Sachdev (Eicher Consultancy) and Mr.Arvind Agarwal (RPG Group), who have become CEOs (Chief Executive Officers) from HR route.

2. HRD Specialists 

They are talented HRD Chiefs or HRD managers of excellence. They have graduated to become HRD specialists coming up from / working in following three areas:

                    i.            Industrial Relations (dealing with Unions, Welfare, etc.)

                  ii.            Personnel Administration / Human Resource Management (dealing with recruitment, Salary & Perks, Performance Appraisals, etc.)

                iii.            HRD (Training, Feedback & Counseling etc.)

They are excellent in systems and their implementation. They have good HRD facilitation skills & process skills. They are specialists in the sense that that they do not want to take on the role of CEOs.

3. Personnel Specialists

These HR Professionals are basically HR Department Managers. They deal with day-to-day personnel, IR, & administration activities, which gives them lot of power and fulfills their immediate needs. They enjoy personnel administration and prefer to delegate the development part of interventions to others (since they are not fully equipped with training & OD skills).

They also fulfill the immediate needs of CEOs for a person who can take on day-to-day work on dealing with personnel matters and can be the right-hand of the CEOs.

They enjoy more powers than the HRD specialists because HRD specialist is a change agent and he operates through media of influence and not by command. They are good personnel managers but may lack professional preparation in HRD. Hence they are not HRD Specialists.

4. Sub-System Managers

These are the HR professionals are either fresh trainees or little more senior people who are specialize exclusively in one area. The one area may be Recruitment, or Compensation & Benefits or Training etc. They may not be immediately able to grow into higher level of HRD roles. They are at best support staff for the HRD Chief.

Some Suggestions by Dr. TV Rao

The important thing for HR professional is that she / he should graduate from being a Sub-System Manager to Personnel Specialist to HRD specialist. Finally, if possible, to CEOs.

In the days to come, the activities done by category 4 & 3 managers (Sub-System Managers & Personnel Specialists) will get outsourced and therefore it is essential that the HR professionals grow into category 2 & 1 managers (HRD Specialists & CEOs).

If you are Personnel Specialists or Sub-system Managers, then possibly you should open an outsourcing company. Otherwise you may have to become HRD specialist, person who gives time to be a Change Agent.

Pointers to HR Professionals in Corporate Sector

The HR professionals need to review where they spend their time today. Are they investing the time solely in administrative activity? Or are they spending time in activities, which will make them strategic business partners, change agents, & develop themselves?

Time spent in meeting directors & CEO, attending business plan & review meetings, meeting peers, visiting production facilities moves them towards becoming strategic business partners. Time spent on visioning business needs & developing HRD linkages, collecting direct feedback from internal customers, conceptualizing & developing new programs can move them to become change agents.

Some of the activities, which can be taken up in the role of the change agent are:

                    i.            OD activities like Performance Consultancy for CEO, Organizational climate and Employee satisfaction survey

                  ii.            Assessment and Development Centers

                iii.            Research oriented activities

                iv.            Introduction of 360º appraisal in the organization.

HRD Managers are also to focus whether we are developing systems but not implementing, whether they are implementing systems but not giving time to them for stabilizing.

HRD Managers have to play the roles of entrepreneur. It must be remembered that today’s CEOs were not born as great people. They all started like you and me from humble beginning but they had a dream.

SWOT of  HRD Movement in India

Strengths

The above classification of HR Professionals & suggestions apply to all Asian countries and may be even the developed countries. Coming to the HRD movement in India, it has many strengths including the following:

·        Good Body of Knowledge on HRD has been created.

·        We have professional bodies like NHRD, NIPM, ISTD.

·        We also have good educational institutions like XLRI, SCMHRD and Madras School of Social Work in Chennai

·        There is a 28 years of history of HRD in India because the first HRD Department was created in Larsen & Toubro in India.

·        India also has a distinction of having first Ministry of HRD (Dr. Rao said “let us not discuss merits of  the role it has played.”)

Weaknesses

There are several weaknesses also in the HRD movement in India:

·        There are not enough role models of future CEOs from HR. Because of this weakness, not enough HRD professionals aspire to become future CEOs.

·        CEOs do not identify and use the HRD Managers as properly change agents and HRD Manager is also lacking their courage to educate them and make a difference.

·        The Academic Institutions have also failed on one count of encouraging enough research scholars in the areas of HRD.

·        The practice of HRD in India lags behind the theoretical knowledge by about 20 years. For instance, Assessment Centers were proposed in 23 years back in an organization and it is only now the concept has been implemented.

·        Professional bodies have to increase their umbrella. When Dr.Rao attended ASTD conference in USA, the conference had 15,000 participants whereas the best of conferences in India, though well organized, may have at the most 1500 participants.  

Opportunities

There is no need to restrict our thinking to HRD’s Role in the Corporate Sector alone. HRD has a Role in many other sectors. There are unlimited opportunities for HRD professionals.

For example, can you create a cadre of HRD Managers in NGOs (Non-Government Organization). 20 years back there were no HRD managers in the corporate sector in India. However, with the growth of HRD movement, now a cadre of HRD manager is created in the corporate sector.

Similarly HRD is relevant to the education sector. There are 222 Universities, 10,000 colleges, and 8,00,000 schools in India. There is an urgent need to create HRD Manager in this sector also.

There is a need for Change Agents ( = HRD Managers) in Government system also to improve efficiency & effectiveness.

The HR professionals need to understand the changing scenario, changing roles they can play and almost unlimited opportunities available to them.

Dr. Rao’s Latest Book

Interested members are welcome to buy Dr. T. V. Rao’s book “Future of HRD.” It is published by Macmillan India Limited and costs Rs. 195/=. Please do not miss the following in the book:

Pareek & Rao’s Framework of HRD (page 43)
HRD Systems (pages 155-157).

These sections talk about the Integrated HRD Framework of Dr. Pareek & Dr. Rao – till date the most lucid answer to ‘What does HRD mean?”

 

 

Copyright (C) 2003 by HREra.com

 

#51 From: "HR Era" <rajeev@...>
Date: Sun Jun 15, 2003 3:25 pm
Subject: Issue # 39, Assessing Soft Skills
abs444
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 39,       Jun 22nd, 2003
 

Sharing & Growing

Writing down what we learn thru reading or experience sharpens our own understanding & thinking on the subject. Publishing it adds value because we gain from appreciative as well as critical comments received. Publishing also makes us known amongst fellow professionals & makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to Rajeev@... or Alka@...
 


Contents

1. Assessing "Soft Skills" in Candidates - sent by K Meenapriya

2. My Favorite Quotes on Happiness - sent by Neeta Bhatnagar

3. Top 10 Tips for Making a Positive Contribution - by Dr. Clare Albright

4. New Members

Deon Binneman, Vinod Unnikrishnan, Shalini Prakash, Y Indira

5. Appreciations: Working Women - Survival Strategies (Issue # 36)

6. Fail Your Way To The Top - by John Assaraf

7. Formula for Success - sent by Rakesh Nandan Sahay

8. Readers' Forum

Reply on: Employment Terms in India - Zo Hualngo
Need a Summer Trainee in Bangalore - Zo Hualngo
Help on: eHR, e-Recruiting, & HR Outsourcing - Pooja

9. Best HR Jobs (India)

10. Advertisements from Members

New Magazine: Training & Management
CD on Emotional Intelligence
Aligning the Economic Cycle with the Time Cycle: Book by Charu Bahri

 


HR Era is a Free fortnightly for HR Professionals with 2300 subscribers.
To subscribe, simply send an email to HREra-subscribe@yahoogroups.com . Visit our website at http://hrera.com
 


1. Assessing "Soft Skills" in Candidates
- sent by by K Meenapriya

Soft skills are at least as important for success in today's workplace as the technical skills. In the software industry technical staff works in project teams and soft skills and emotional intelligence can be crucial. However, assessing soft skills also difficult. Here is a practical & simple set of questions that I found somewhere on the internet, which HR Practitioners & interviewers can ask to discover the softer areas.

Questions to reveal integrity/ honesty/ trustworthiness:

  • Discuss a time when your integrity was challenged. How did you handle it?
  • What would you do if someone asked you to do something unethical?
  • Have you ever experienced a loss for doing what is right?
  • Have you ever asked for forgiveness for doing something wrong?
  • In what business situations do you feel honesty would be inappropriate?
  • If you saw a co-worker doing something dishonest, would you tell your boss? What would you do about it?

Questions to reveal personality/ temperament/ ability to work with others:

  • What brings you joy?
  • If you took out a full-page ad in the newspaper and had to describe yourself in only three words, what would those words be?
  • How would you describe your personality?
  • If I call your references, what will they say about you?
  • Do you consider yourself a risk taker? Describe a situation in which you had to take a risk.
  • What kind of environment would you like to work in?
  • What kinds of people would you rather not work with?
  • What kinds of responsibilities would you like to avoid in your next job?
  • What are two or three examples of tasks that you do not particularly enjoy doing? Indicate how you remain motivated to complete those tasks.
  • What kinds of people bug you?
  • Tell me about a work situation that irritated you.
  • Have you ever had to resolve a conflict with a coworker or client? How did you resolve it?
  • Describe the appropriate relationship between a supervisor and subordinates.
  • What sort of relationships do you have with your associates, both at the same level and above and below you?
  • How have you worked as a member of teams in the past?
  • Tell me about some of the groups you've had to get cooperation from. What did you do?
  • What is your management style? How do you think subordinates perceive you?
  • As a manager, have you ever had to fire anyone? If so, what were the circumstances, and how did you handle it?
  • Have you ever been in a situation where a project was returned for errors? What effect did this have on you?
  • What previous job was the most satisfying and why?
  • What job was the most frustrating and why?
  • Tell me about the best boss you ever had. Now tell me about the worst boss. What made it tough to work for him or her?
  • What do you think you owe to your employer?
  • What does your employer owe to you?

Questions to reveal past mistakes:

  • Tell me about an objective in your last job that you failed to meet and why.
  • When is the last time you were criticised? How did you deal with it?
  • What have you learned from your mistakes?
  • Tell me about a situation where you "blew it." How did you resolve or correct it to save face?
  • Tell me about a situation where you abruptly had to change what you were doing.
  • If you could change one (managerial) decision you made during the past two years, what would -that be?
  • If you had the opportunity to change anything in your career, what would you have done differently?

Questions to reveal creativity/ creative thinking/ problem solving:

  • When was the last time you "broke the rules" (thought outside the box) and how did you do it?
  • What have you done that was innovative?
  • What was the wildest idea you had in the past year? What did you do about it?
  • Give me an example of when someone brought you a new idea, particularly one that was odd or unusual. What did you do?
  • If you could do anything in the world, what would you do?
  • Describe a situation in which you had a difficult (management) problem. How did you solve it?
  • What is the most difficult decision you've had to make? How did you arrive at your decision?
  • Describe some situations in which you worked under pressure or met deadlines.
  • Were you ever in a situation in which you had to meet two different deadlines given to you by two different people and you couldn't do both? What did you do?
  • What type of approach to solving work problems seems to work best for you? Give me an example of when you solved a tough problem.
  • When taking on a new task, do you like to have a great deal of feedback and responsibility at the outset, or do you like to try your own approach?
  • You're on the phone with another department resolving a problem. The intercom pages you for a customer on hold. Your manager returns your monthly report with red pen markings and demands corrections within the hour. What do you do?
  • Describe a sales presentation when you had the right product/service, and the customer wanted it but wouldn't buy it. What did you do next?

Miscellaneous good questions:

  • How do you measure your own success?
  • What is the most interesting thing you've done in the past three years?
  • What are your short-term and long-term career goals?
  • Why should we hire you?
  • What responsibilities do you want, and what kinds of results do you expect to achieve in your next job?
  • What do you think it takes to be successful in a company like ours?
  • How did the best manager you ever had motivate you to perform well? Why did that method work?
  • What is the best thing a previous employer did that you wish everyone did?
  • What are you most proud of?
  • What is important to you in a job?
  • What do you expect to find in our company that you don't have now?
  • Is there anything you wanted me to know about you that we haven't discussed?
  • Do you have any questions for me?

Sent by K Meenapriya
Systems Manager, Larsen & Toubro Limited, Chennai.
Email: kmp@...

 


2. My Favorite Quotes on Happiness - sent by Neeta Bhatnagar

"Happiness is not a station you arrive at, but a manner of traveling."

~ Margaret Lee Runbeck

"Happiness is not in our circumstance but in ourselves. It is not something we see, like a
rainbow, or feel, like the heat of a fire. Happiness is something we are."

~ John B. Sheerin

"Most people are about as happy as they make up their minds to be."

~ Abraham Lincoln

Sent by Neeta Bhatnagar

Sr. Systems Engineer, MDLI, USA. Email: N.Bhatnagar@...

 


3.
Top 10 Tips for Making a Positive Contribution - by Dr. Clare Albright

1. Learn to make people laugh.

If people never laugh when you speak, it is time to study the strategies of speakers who do make
people laugh. An easy strategy is to find funny anecdotes, stories, or jokes and share them with
others.

2. Touch people - physically.

A touch on the elbow or the shoulder will often make someone's day! This is more important for
people who feel isolated, such as some senior citizens.

3. Tell everyone in your life what they mean to you at least once a month.

Why express love and appreciation sparingly?

4. Celebrate the small and large victories of others.

When someone has a success, it's time to literally ring the bells, make some noise, and get out
of your chair to acknowledge the "win." Use e-mail to send virtual flowers, virtual champagne, or
a musical animated greeting card.

5. Use words of affection liberally.

"I care about you! I'm standing with you! I want to see you succeed in this. I believe in you and
I believe in what you are doing."

6. Call your mother more often. The same for Dad.

Tell them, "I love you." A couple of minutes on your cell phone in the car can brighten up a
senior citizen's week!

7. Go out of your way to wish a person a "happy birthday" whenever you hear a person mention that they just had their birthday or that it is coming up.

Since it only comes once a year, this often means a lot to a person.

8. Intersperse phrases like, "You're right!" in your conversations.

This is especially useful when someone is confronting you about something that has bothered them
about you.

9. Use the subject line of outgoing e-mails to create suspense in your reader.

After they read your tantalizing subject heading they usually have to wait a few seconds to get
to your message. They will feel entertained and more alert to receiving your message.

10. Point out, acknowledge, and affirm the gifts and talents that you see in others.

Most people will be extremely grateful for the encouragement and direction that this provides.
"Your administrative and organizational skills make a big difference to me and to the company."
It is easy to forget how valuable this can be to the recipient.

Contributed by Dr. Clare Albright

About the Author: This piece was written by Dr. Clare Albright, Psychologist and Professional
Coach, author of "85 Secrets for Improving Your Communication Skills", which can be downloaded for only $5.77 from http://www.ImprovingYourCommunicationSkills.com 
Email: drclarealb@...

 

4. New Members

Deon Binneman, Speaker, Trainer & Consultant,CEO & President:REPUCOMM
Johannesburg, South Africa.


Deon Binneman is CEO of REPUCOMM and an independent management consultant,trainer and public speaker on Corporate Reputation..

Mr Binneman has also published more than 30 articles in leading professional journals and media
outlets such as Business Day and numerous sites on the Net. In substance, his work addresses
three areas: How companies build,sustain and protect hard-earned reputations; how they plan for
and execute responses to crises; and how they manage their communication resources.

Email: deonbin@...  . Phone/Fax +27 011 4753515. Mobile: 083 4254318

Vinod Unnikrishnan, Trainer, Mumbai

Dear Friends

I have just joined the group. I am Vinod Unnikrishnan a Business Development Manager working for Training Consultants for the Last 12 Years. I am also a Trainer conducting Team Building Module for corporates. I am based in Mumbai.

Thanx, regards and best wishes.

Vinod Unnikrishnan
Email: vinodvariar@...

Shalini Prakash, Mumbai

Greetings,

This is Shalini Prakash from Mumbai, have recently completed my Management studies and looking out for a good placement in the field of HR.

Completed 'Masters in Personnel Management and Industrial Relations from Jankidevi Bajaj
Institute of Management Studies, (2001-2003) Completed ' Bachelors in Social Work, from College of Social Work Nirmala Niketan, Mumbai.

regards

Shalini.

shalini_23@... , indianne_elle@...

Y Indira, Secunderabad

Hi

I have done MBA in Hr and looking for a good opening in hr. i was working from june 2002 to April 2003 at NMDC as hr trainee, as my period of training is over iam looking for new openings, i am ready to relocate to any part of india.

Thank & Regards

Indira

Email: iyeleswarpu@...

 


5. Appreciations: Working Women - Survival Strategies (Issue # 36)

From Rujuta Paranjpe

Hi Rajeev,

The article on working women was excellent! It hit the bulls eye.

Regards,

Rujuta

Email: rujutap@...

From Nazneen

This one was great Rajeev, really needed in ...& plan to share it with some men ...

Thank you for understanding.

regards

nazneen

Email: nazneen@...

 


6. Fail Your Way To The Top - by John Assaraf

Have you had a challenging day or week? Maybe you're feeling a little tired or feel discouraged
with a current situation. Maybe you are ready to throw in the towel and quit something. We all go
through times of feeling that something in our life sucks, and all we can see and feel is the
mess we are in.

When you feel that deep discouraged feeling, take a look at this report and reflect on this man's
record of failure. It is a testament to how we as humans can learn and grow and win despite the
losses and defeats we encounter.

Failed in business-------------------------------------1831
Defeated for legislature-------------------------------1832
Failed in business again-------------------------------1833
Elected to legislature----------------------------------1834
Sweetheart died--------------------------------------1835
Nervous breakdown---------------------------------1836
Defeated for speaker---------------------------------1838
Defeated for land officer------------------------------1843
Defeated for congress--------------------------------1843
Elected to congress-----------------------------------1846
Defeated for re-election------------------------------1848
Defeated for senate-----------------------------------1855
Defeated for vice president----------------------------1856
Defeated for senate-----------------------------------1858
Elected President--------------------------------------1860

Who was he?

A simple uneducated country boy who refused to allow his uncongenial circumstances stop him. He refused to be a victim. He refused to accept failure. He refused to listen to people who told him he was crazy. He refused to stay down when he felt like nothing was going his way.

Simply put, he picked himself up no matter what and kept on going after his dream. He educated
himself and did whatever it took to keep moving in the direction of his passions. Who was he?
Abraham Lincoln.

If you reflect back on your life, I am sure that you can see a pattern of the times you grew the
most. Many of those times are probably a result of some kind of previous "failure." May be even a series of them.

I would like to suggest that a child doesn't fail when they are learning to walk. They fall down
over and over again. It is the falling that teaches them and strengthens them. Each time we fail
is a learning experience, and the faster we pick ourselves up, reflect on the past occurrence and
go again, the faster we can achieve our goals and dreams.

So with this in mind, choose the one thing that may not be going exactly as you wish right now
and do one thing to move you closer to achieving the result you want! And remember, life is about learning and growing. Have fun and create a masterpiece!

Contributed by John Assaraf

John Assaraf, aka "The Street Kid", broke free from small-time gang life and a low self-image in
his teens, to become a multimillionaire entrepreneur by age 30. Learn exactly how he did it in
his new inspirational, step-by-step book "The Street Kid's Guide to Having it All"
http://www.thestreetkid.com/havingitall 

 


7.
Formula for Success  - sent by Rakesh Nandan Sahay

The more desire we have to improve some part of ourselves, the more successful we'll become.

After every basketball game, a high school basketball coach watches the videotape and analyzes
what the team did so he can reinforce the things the team did well and suggest ways to improve
the things they didn't do well.

Just as the coach reviews the team's performance after every game so he can suggest ways to keep them in the win column, we should review our performance at work and develop a winning game plan. Actually, we can use the same strategy as the high school basketball coach. Here's the coach's winning formula:

Goals:

First and foremost, we have to know what we're shooting for. In the team's case, it's to win. What are our goals at work? To be the best in our area or department? To get a promotion? To
reduce the number of errors in our department? To increase productivity?

Competency & Skills:

Once we have a goal, we must be competent and have the skills to be able to reach our goal. If we don't have them, we have to acquire them. If we want to be a computer programmer, for instance, then we must learn the language. Whatever we decide we want to do, we must learn and develop the skills necessary to put in a top performance every day.

Execution:

Now, just having the skills & Competency doesn't mean we can use them well. We must be
able to perform them to perfection. That means practice, practice, and practice.

Support:

We all need to work together to reach our goals. No one member of the basketball team can win the game alone. Players need one another and rely on one another to get the job done. The same applies at work (and at home too).

Leadership:

The team has a captain or co captains -- leaders -- to ensure the team executes the coach's game plan. Companies need leaders who direct their efforts toward profitable endeavors.

Desire:

Last, but by far not least, we must have the burning desire to reach our goal -- whatever that goal may be. We can possess the sharpest skills, execute them perfectly, and have the most support and the best leadership -- but if we don't care, chances are good we'll still fall short. We must WANT it. And that's what it takes to win.. We can have anything we want if we want it desperately enough.

Keep On Revisiting & Follow Up:

It is a must from all endeavor; we must try to extract the learning for future. We must look back, give ourselves some time to reflect & discuss with self about the positive & negative of the experience and draw the best course of action for future. We may also take help of our peers, Boss, Wife, Parents or any one with whom; we have generated the highest level of trust & Faith.

sent by Rakesh Nandan Sahay

Senior Officer (HR), NTPC/NRHQ, Lucknow
Email: ditsapriya@...

 


8. Readers' Forum

[Please email your replies directly to member asking the question with a copy to us at Alka@...  for publishing. Email new questions directly to us. ]

Reply on: Employment Terms in India

Hi,

This is Zo from Bangalore, working with Mphasis BFL (a software organization). I was earlier with Volvo and Fiat. Some of my thoughts on remuneration package:

You could give flaxible packages to your employees and they design the package themselves. The advantage here is the employee would be able to structure it so that it suits his / her needs
(e.g. a person may require more medical allowance than leave travel assistance etc.). However,
there are certain Income Tax guidelines which the employee will have to keep in mind while
designing the package, such as limit on LTA or medical (i.e. limit on how much is tax free).
I would suggest hiring a financial consultant for designing the remuneration.

Major employment issues (not in any particular order) would be:

  • Leave (Earned leave, Sick leave, Maternity leave)
  • Holidays (min. no. of national and festival holidays to be given differs from state to state,
    but it is generally 10 days in a year)
  • Min./ Max. age of employees
  • Weekly holidays (keeping in mind that max. no. of hours a person can work in a week is 48
    hours)
  • Annual increments (normally done in April since the financial year in India is from April 1 to
    March 31)
  • Superannuation fund/ Provident Fund/ Gratuity payment (all these can be reviewed at the time of
    reviewing salary)
  • Canteen (if you would like to provide this facility)
  • Transportation (- do - )

Hope this helps.

Regards,

Zo Hualngo

Email: Zohmingliana.Hualngo@...

The Question

Hello All,

I am a new member to this Group and I find it to be informative and interesting. I wish to seek an understanding on the general employment terms in India, and hope someone can share their experience with me......

Regards

Ching TS

TSChing@...

Need a Summer Trainee in Bangalore

Zohmingliana Hualngo <>

Hi,

We require a summer trainee for a project at Mphasis BFL (Bangalore) for a duration of 2 months.

Please revert back to this mail i.d: Zohmingliana.Hualngo@...

Thanks

Zo

Manager - HR, Mphasis BFL Limited

Help on: eHR, e-Recruiting, & HR Outsourcing

Dear Sir,

I'm doing PhD. in the area of "Paradigm shift in HR--with special reference to eHR". It involves
some survey work and I've developed questionnaires in the following 3 areas:
eHR
e-Recruiting
HR Outsourcing

I need your help in 2 areas:

1.Information on organisations practising eHR and its related processes
2.Link or even better email addresses of people in the HR Department of such organisations, who
can volunteer to participate in the research questionnaire.

Please do let me know how you can help. Thanks. Would it be possible to get the questionnaires
filled up in your company?

Hoping to hear from you ,

Regards,
Pooja Agarwala

Agarwala, Pooja agarwalas@...

 


9. Best HR Jobs

[Free Service: Employers & Consultants can email their job vacancies to Alka@... . We reach them to 2300 HR professionals for free]

Zonal HR Coordinators, State Capitals / Major Cities

Client: Large Financial Institution
Location: Across India – State Capitals / Major Cities

Job Profile:

1) Co-ordination with local Recruitment Consultants

2) Scrutiny and short listing / Preliminary interview of candidates whose CV’s have been received
thru consultants / advertisements / referrals.

Position in following Cities:

Ahmedabad, Allahabad, Bangalore, Baroda, Bhopal, Bhubaneshwar, Calcutta, Calicut, Chandigadh, Gauhati, Hubli / Dharwad, Hyderabad, Imphal, Jabalpur, Jaipur, Kolhapur, Lucknow, Madras, Mumbai, Nagpur, Nashik, Patna, Pune, Raipur, Rajkot, Secunderabad, Simla, Srinagar, Tirunelveli, Trivandrum, Vijaywada, Vishakhapatnam.

Expectation:

Qualification: Graduates and/or PG’s in HR/IR (Preferably PG’s in HR/IR)
Experience: 0-2 Years in recruitments (in Front lines sales/ Operations). Worked with recruitment consultants / financial institutions / Banks / Insurance companies.
Essentials: Excellent interpersonal skills (internal / external customers). Knowledge of English / Hindi and local (State) language
Compensation: Fixed (as per industry standards) + Variable (On performance) + Expenses for travel / communication

Reply to: apply@... , hrdhub@...

Should you require any further information, please feel free to contact the undersigned.
Warm Regards
For Pertinent
Solutions
Manager Resources
E-Mail: teampertinent@...
Visit us: www.geocities.com/teampertinent 

Strategic Business Unit Head, ITES

Hello,

This is Poulomi From Middle Earth Cosultants.

We are one of the top corporate training and behavioral consultants in South India, operating from three cities Hyderabad, Bangalore and Chennai. Our clientele consists of the all the top notch companies and institutes, to name a few, Satyam, Cognizant, Wipro, Oracle, EDS, Convergys, Dr. Reddy's Lab, ISB, ICFAI, IIIF, etc.

Presently we are on the lookout for Strategic Business Unit Head, ITES. The Requirement Profile is as stated below:

Gender : Male / Female
Age : 28 - 32 years
Experience : 6 - 8 years ( minimum experience of 3 years in ITES )
 

QUALIFICATION : An MBA from a premium institute ( Preferably from IIM / XLRI)

BEHAVIORAL SKILLS:

Excellent Communication and Presentation Skill, High Energy Level, Dedicated and Loyal


FUNCTIONAL SKILLS:

Highly intrapreneuial, Able to develop a team, Awareness of ITES segment, Awareness of the Training Industry

Candidate who fits the above requirement may please forward their Resume at the above address.

Best Regards

Poulomi Ghosh

Apply to: poulomi@...

 


10. Advertisements from Members

New Magazine: Training & Management

Corpworth Marketing Pvt. Ltd. would like to introduce a premier magazine, Training & Management, to you.

Training & Management is India’s first and foremost magazine on training, HR and management
issues. It is a niche segment national publication, which caters to management executives, HRD
professionals, corporate trainers and entrepreneurs. This magazine focuses on a wide gamut of
topics, issues and subjects related to these fields - in short it covers the nuts and bolts of
these industries.

Today, we command

  • a subscription base of 7,100+ copies
  • a monthly circulation amongst 12,680+ professionals in the fields of management, human
    resources and training.
  • an extensive readership of 44,600+ individuals

This gives us a place of pride in the Indian industry. These figures are on the rise every day.

We would like an association with your organisation in terms of subscriptions on a long - term
basis.

Regards

Priyanka Sachdeva,

Executive – Subscription
Email: riya2003_tm@...

Training & Management, 28/22, Lower Ground Floor, Old Rajinder Nagar, New Delhi – 110060 Ph:011-25715172 / 73, Mobile : 9818017235

Note: One year subscription of Training & Management : Rs. 455/-. Several discounts are available.

CD on Emotional Intelligence

Dear Professional,

Being "smart" isn't enough. To reach your full potential, personally and professionally, you need
emotional intelligence-the set of skills that enables you to manage your own feelings and relate
effectively to the feelings of others.

This Multimedia CD-ROM on "Applying Emotional Intelligence In the Workplace" will show you how to use emotional intelligence at work to increase your success and satisfaction.

The unique features of this CD-ROM are:
· To assist the executive to self learn
· To maximize the learning to improve individual & organizational performance.
· Valuable resource in libraries for reference

Learning Outcomes:
· How to think intelligently about Emotions
· The keys to behaving wisely
· Techniques for fostering emotional intelligence in others

Gulab Global Consultants is a revolutionary leader in the Training industry, with its uniquely
different and powerful approach to soft skills development. It focuses on just-in-time,
just-enough content and straightforward navigation to keep the learner motivated and attentive
and foster accountability and measurable results.

PRICE - Rs. 499 /- per CD-ROM

With Warm Regards,
Sincerely Yours,

Ruben Gama,
Product Manager.

Gulab Global Consultants gulabglobal@...


Gulab Global Consultants
Mumbai Contact : Tel: +91-22-22160193. Fax: +91-22-22187179
E-mail: gulabglobal@...  Website: www.gulabglobal.com

Aligning the Economic Cycle with the Time Cycle: Book by Charu Bahri

Dear All,

I am author of a book, "Aligning the Economic Cycle with the Time Cycle" (ISBN 0-595-26716-5) was published by the Writers Club Press, USA in February 2003.

A few points of interest to HR personnel (from the book) are:

1. The Power Of A Point: A tool for conflict resolution - the need to be an impartial observer.
2. Motives And Motivators: Making living values our natural motivators and thus, ensuring success at the workplace.
3. Pre-requisite for Change - Flexibility: How not to let complacency set in - the importance of
continuous self-checking
4. Personal Visions: Building and monitoring personal visions
5. Building Time Tables For The Mind, Not The Body & An Answer To The Time Crunch -'Time Management'?: Negative effects of some typical time management tools

Insofar as subjects are concerned, the book straddles economics, time study, sociology, change
management, self-understanding and quantum physics.

I am the author, based at Mount Abu (Rajasthan), and believe the book would be a valuable addition to any university or corporate library, especially management and economics/sociology department libraries. The book is priced at Rs.574.00 (US $ 11.95).

Best wishes,

Sincerely,

Charu Bahri

Manager - Personnel & Marketing, Global Hospital & Research Centre, Mount Abu.
Email: bahriad1@...

 

 

Copyright (C) 2003 by HREra.com

 

#50 From: "HR Era" <rajeev@...>
Date: Sun May 25, 2003 8:33 pm
Subject: Issue # 38, Low Performing Managers
abs444
Offline Offline
Send Email Send Email
 


HR Era,     Issue # 38,       Jun 1st, 2003
 

Sharing & Growing

Writing down what we learn thru reading or experience sharpens our own understanding & thinking on the subject. Publishing it adds value because we gain from appreciative as well as critical comments received. Publishing also makes us known amongst fellow professionals & makes our contribution permanent.

We invite you to use HR Era as your medium of self expression, sharing, and growth.
Email your contributions to Rajeev@... or Alka@...
 


Contents

1. Moderator's Space

2. Managing Low Performing Managers – article summary by Rajeev B Bhatnagar

3. Tomato Soup for the Soul

4. New Members

Lincoln Chua, Anand Sitaraman,

5. Appreciations from Members

6. Post Exit Interviews - by Romi Felix

7. Layoffs - My Thoughts - by Prakash

8. Readers' Forum

Help on: Employment Terms in India - TS Ching
Help on: Lowering Absenteeism - Sriram Rajgopal
Help on: Employee Handbook & Policies - Manoj Shrivastav
Help on: Lowering Attrition Rates in 24*7 Setup - Niti Kochhar
Help on: Career Planning in IT - Zo Hualngo

9. Best HR Jobs (India)

10. HR Training Programs