Dear HRnetter:
 
The second edition of Party-Directed Mediation: Helping Others Resolve
Differences is now on-line. This book explains two mediation models in depth.
The first model is used to deal with conflicts among peers; the second, disputes
between superiors and subordinates.
 
Party Directed Mediation is an effort to present practical, sound,
research-based ideas hopefully leading to the improved management of deep-seated
interpersonal conflict. While many of the concepts were originally developed
through research in agriculture and agri-business firms, the methods
(Party-Directed Mediation and Negotiated Performance Appraisal) have since drawn
the interest of a wide range of people throughout the world. The methods used
require more time than traditional mediation, but are particularly well suited
to volunteer mediators, intercultural conflicts when issues of saving face are
important, and other conflicts in which emotional factors are high.
 
This approach is especially geared to help parties who will continue to live or
work together after the mediator goes home, and need to learn interpersonal
negotiation skills for handling future differences. The full URL is
http://www.cnr.berkeley.edu/ucce50/ag-labor/7conflict/or alternatively, try
http://tinyurl.com/3kzu5
 
The hard copy of the book will go on sale for $12.50 per book the last week of
December. Orders may be placed at
https://ucce.ucdavis.edu/survey/survey.cfm?surveynumber=443&back=noneor try
http://tinyurl.com/yt6t
 
Gregorio Billikopf
University of California 

gebillikopf@...