--- In SigningCompanies@yahoogroups.com, "Judy Johnson" <judy@...>
wrote:
>
> I'm looking for suggestions for how to best keep up the quality of
the
> signing. What do you do to prevent Notary errors? How is the best
way
> to correct those errors and keep them from happening again?
>
1. KISS - Keep your instructions simple, EASY TO READ and to a
minumum. Sometimes we'll get 5-10 pages of instructions covering
every possible error and product line. Just tell us what we need to
know for this signing. Color of ink, Copy of DL, 2nd form of ID,
etc.

2. When sending e-docs, don't send 5-7 individual files in one e-
mail. It's too easy to loose track of which ones have been printed.

3. Use a mail merge program and add borrower's name and address to
title docs and state docs. Asking borrowers to fill in name and
address on 4 or 5 docs is not only time consuming, but presents less
than a professional image.

4. Format docs so they are easy to read, fill in and Notarize. I
see docs with too little space to add borrower's full names, then
have the Acknowledgement split on two pages. Does it really make
sense to had just an expiration date on a full legal size page?
Don't put a blank line on the bottom of the page. If you want a
signature say signature, borrower, or better yet have the borrowers
name typed in below. If you want date, add a date field with the
desired format. mo/da/yr I recently had some military people slip
in a da/mo/yr format.

5. Be consistent in formatting various docs.

6. Stacking order - Keep HUD, TIL and payment breakdown near top
stack. It really helps identify problems quicker, and makes the rest
of the signing go smoother.

7. Get docs to the notaries at least 3 hours before signing. We
book closings assuming we will have docs in a timely manor. If we
have to make a mad dash back into the office to print docs it
increases the liklyhood of mistakes. Send us state and generic title
docs a day or two early. That we we can print docs at our leisure
and add to the file.

Hope thse help
Dave Grinnell