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ACE Insider

June 28, 2007

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Tomorrow is the Deadline - ACE Photo Contest
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Enter the Altamont Commuter Express photo contest for a chance at
stardom and valuable prizes! Your winning photo may be ACE's new
signature image and people all over the world may see it on our
brochures, website, and presentations. Now is your chance to show off
both your photography skills and your love for trains.

ACE will accept photo entries in each of the following five
categories:
-Passengers
-Auto Traffic Congestion
-Night
-Scenery
-Creative

You could win a $300 gift card to Best Buy! Many more prizes will be
awarded.

Deadline for submission is June 29, 2007. For more information and to
submit your entry online, click below.


CLICK HERE!
http://cts.vresp.com/c/?AltamontCommuterExpr/61c36fef50/760c7ef1b0/250b0362db

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Overcrowding on June 26, 2007
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To our valued riders on ACE Train #05 June 26, 2007, we apologize for
the crowded conditions on our ACE Train #05 this morning. Plans were
in place to operate a 6 car train set to accommodate our school
groups, but mistakenly, a 5 car train set was dispatched.

We are sorry for the inconvenience you may have experienced.




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ACE Security Reminders/Updates:
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ACE continually works with the Office of Homeland Security to obtain
funding for security projects and Staff training. In addition, ACE
Staff Steve Walker recently attended a Passenger Rail Security
Conference hosted by BNSF in Texas. The goal of the Ft. Worth
conference was to bring as many passenger and freight rail partners
together to discuss safety and security issues and come up with
solutions that would benefit the rail industry as a whole. Some of
the ideas generated will be implemented at ACE in the near future and
include working with our law enforcement partners to Safety and
Security drills. Two drills will be held this year in September and
November testing system security and emergency response. More details
to follow.

I want to thank all of those who contacted me regarding parking
citations that were received at Great America the week of June 11th.
I’ve forwarded all of the citation information to Santa Clara Police.
They’ve informed me that passengers will be notified when the
citations are reversed. Santa Clara Police has also informed me full
parking enforcement will begin on July 1 at Great America. Please do
not park in the marked areas between 11:00 PM and 6:00 AM daily.

As a reminder, please do not leave vehicles in ACE parking lots for
more that 48 hours. If you need to park more than 48 hours, notify
ACE with a description of the vehicle.

I welcome your Questions, Comments, Complaints, and Suggestions!

Steve Walker
ACE Systems/Facilities Security Coordinator
steve@...
(209) 944-6256





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The Alameda County Fair, Parking - UPDATE
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The Alameda County Fair is upon us and with it, fun and frenzy. While
we encourage you to participate in the fair in Pleasanton, ACE is
fully aware of the parking challenges that may be presented at the
Pleasanton ACE Station.

The fair will be in full swing starting Friday, June 22, and
continuing on through July 8. During that time, parking at the
Pleasanton ACE Station may be unusually challenging. ACE
administration is currently involved in some negotiations which they
hope will alleviate some of the parking woes. Please be patient as we
work to create some alternatives to the fairground parking lot
challenges.

UPDATE - June 28, 2007 - ACE will be running a shuttle at the
Pleasanton Fair to help with overflow parking. If you find that
parking is a challenge during the fair, you may consider this as
another option until the end of the fair. We are using bus #53
everyday. The parking lot is located on Valley Road at gate #12. We
will run a bus in the morning to the train at 6:35 and 7:40 AM. In
the afternoon, the bus returns from the train at 4:40, 5:40, and 6:40
PM. Any questions, please call customer service at 1-800-411-RAIL.





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New ACE Timetable To Go Into Effect On July 2, 2007
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A new timetable has been printed and will be available on July 2,
2007.

One change reflected in the new July 2, 2007 timetable will affect the
ACE/Amtrak Bus #3910. The #3910 bus will no longer serve the Fremont
bus stop at Mission Boulevard and I-680. It will instead be routed to
the ACE/Amtrak Fremont Centerville Depot where all ACE trains
currently stop. The result, ACE will serve only one stop in Fremont
instead of two.

Secondly, to accomplish this change, the bus will be scheduled to
depart San Jose at 6:30 pm, and depart Santa Clara and Great America
stations 10 minutes earlier than the current times. The bus will
depart the Fremont/Centerville train depot at 7:20 pm. All remaining
down line bus schedule times will remain in effect as before.

Timetables will be available on board trains and through ACE ticket
locations.




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School Groups to Great America
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The Altamont Commuter Express will welcome several school groups
onboard the train during the month of July. The groups will be headed
to Great America and the breakdown is below. These numbers have not
been finalized yet and are considered tentative.

Tuesday, July 3 = Tracy to Great America = 115 Students on ACE #5
Monday, July 9 = Pleasanton to Great America = 25 Students on ACE #5 &
ACE #8
Monday, July 16 = Pleasanton to Great America = 29 Students on ACE #5
& ACE #8
Tuesday, July 24 = Stockton to Great America = 20 Students on ACE #5
Wednesday, July 25 = Pleasanton to Great America = 18 Students on ACE
#5 & ACE #6

Please extend common courtesy to these groups and thank you for your
support.




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Can You Hear Me Now?
**********************************************************************
Good news! Brand new speaker systems will be installed at the
following ACE stations:

Stockton
Lathrop/Manteca
Tracy
Vasco Road
Livermore
Pleasanton

You will see installation during the month of July, and the project
should be complete by the end of July.

Thanks for your continued patience and support.



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