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ACE Insider

July 5, 2007

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Results of ACE Photo Contest
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Congratulations!  ACE Administration is pleased to announce the
winners of its first-ever photo contest.  Below, you will see the
winners of each prize in each of the five categories; join us in
congratulating these winners for their fantastic photos.

Thanks to everyone who participated in this contest, we are grateful
for your support and effort!  We received some fabulous photos, and it
was certainly difficult to choose the winners. The winners listed
below will be sent their prizes by mail at the address they submitted
their photos with.  Please accept these gifts as tokens of our sincere
gratitude for your participation in ACE’s contest.

GRAND PRIZE:  Paul Carr

Night Category: 1st Prize: Paul Jansson

Auto Congestion Category: 1st Prize: Leonard Powell

Passengers Category: 1st Prize: Robbie Sue Perkins
	     2nd Prize: Kathi Khoo
	     Honorary Mention Prize: Victor Solis

Scenery Category: 1st Prize: Paul Carr
	     2nd Prize: Marco Walther
	     Honorary Mention Prize: Bill Hough

Creative Category: 1st Prize: Genevieve Sadorra
	     2nd Prize: Jeffrey Weeks
	     Honorary Mention Prize: Paul Jansson


Click here for the winning photos!
http://cts.vresp.com/c/?AltamontCommuterExpr/14acf2e4f2/760c7ef1b0/ea186986b2

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Locomotive Failure on July 3, 2007
**********************************************************************
On Tuesday morning July 3, 2007 the locomotive on ACE Train #01
experienced a mechanical failure in the Altamont Pass area when
amperage to the traction motors dropped.  This was a result of
possible circuit board failure affecting the on-board locomotive
computer system.  This dropped amperage would not provide enough power
for the single locomotive to haul 5 coaches over the grades on the
route ahead.

As a result, ACE trains #01 and #03 were coupled together and operated
as one train on ACE train #03’s schedule. The combined train arrived
in San Jose roughly 30 minutes late.

An additional locomotive was forwarded to San Jose for the return
evening commute enabling all trains (ACE #04, #06, and #08) to operate
as scheduled.

We would like to thank all riders for the patience on Tuesday. We
apologize for the inconvenience this event may have caused you.




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The Alameda County Fair, Parking - UPDATE
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The Alameda County Fair is upon us and with it, fun and frenzy.  While
we encourage you to participate in the fair in Pleasanton, ACE is
fully aware of the parking challenges that may be presented at the
Pleasanton ACE Station.

The fair will be in full swing starting Friday, June 22, and
continuing on through July 8.  During that time, parking at the
Pleasanton ACE Station may be unusually challenging.  ACE
administration is currently involved in some negotiations which they
hope will alleviate some of the parking woes.  Please be patient as we
work to create some alternatives to the fairground parking lot
challenges.

UPDATE - June 28, 2007 - ACE will be running a shuttle at the
Pleasanton Fair to help with overflow parking. If you find that
parking is a challenge during the fair, you may consider this as
another option until the end of the fair.  We are using bus #53
everyday.  The parking lot is located on Valley Road at gate #12.  We
will run a bus in the morning to the train at 6:35 and 7:40 AM.  In
the afternoon, the bus returns from the train at 4:40, 5:40, and 6:40
PM.  Any questions, please call customer service at 1-800-411-RAIL.





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Parking at the Great America Station
**********************************************************************
A 200-space Park & Ride lot is available free-of-charge to patrons
using the Santa Clara/Great America Amtrak Station.  Located at the
south end of Stars and Stripes Drive, this Park & Ride lot allows
passengers to park overnight and on weekends for up to 72 hours.
On-street parking is still available along Stars and Stripes Drive
east of Centennial Boulevard from 6 am - 11 pm only; however, starting
July 1, 2007 overnight on-street parking is no longer permitted.  Cars
violating this policy are subject to fines by the City of Santa Clara.





**********************************************************************
New ACE Timetable Effective July 2, 2007 - Simple Changes
**********************************************************************
A new timetable has been printed and was available on July 2, 2007.

One change reflected in the new July 2, 2007 timetable will affect the
ACE/Amtrak Bus #3910.  The #3910 bus will no longer serve the Fremont
bus stop at Mission Boulevard and I-680.  It will instead be routed to
the ACE/Amtrak Fremont Centerville Depot where all ACE trains
currently stop.  The result, ACE will serve only one stop in Fremont
instead of two.

Secondly, to accomplish this change, the bus will be scheduled to
depart San Jose at 6:30 pm, and depart Santa Clara and Great America
stations 10 minutes earlier than the current times.  The bus will
depart the Fremont/Centerville train depot at 7:20 pm. All remaining
down line bus schedule times will remain in effect as before.

Timetables will be available on board trains and through ACE ticket
locations.




**********************************************************************
Loyalty Rewards Program
**********************************************************************
Attention monthly pass holders.  Want to get a free August 2007
monthly pass?  Here’s how!

1) Submit each original monthly ticket from Sept 2006 to June
2007.
2) Submit a copy of your current July 2007 pass (both front and
back).
3) Send in your entry by July 15, 2007.  For automatic renewal
passengers, application must be received prior to the 15th to avoid
being charged.

Mail to:

Loyalty Reward Program (LRP)-August 2007
Attn: Trisha M.
949 E. Channel Street
Stockton, CA 95202

For further details on the Loyalty Reward Program please visit our
website by clicking on the link below.

Have any questions or concerns? Call 1-800-411-7245 and ask for
ticketing.


Click here for additional information
http://cts.vresp.com/c/?AltamontCommuterExpr/14acf2e4f2/760c7ef1b0/cca3c82800

**********************************************************************
School Groups to Great America
**********************************************************************
The Altamont Commuter Express will welcome several school groups
onboard the train during the month of July.  The groups will be headed
to Great America and the breakdown is below.  These numbers have not
been finalized yet and are considered tentative.

Monday, July 9 = Pleasanton to Great America = 25 Students on ACE #5 &
ACE #8
Monday, July 16 = Pleasanton to Great America = 29 Students on ACE #5
& ACE #8
Tuesday, July 24 = Stockton to Great America = 20 Students on ACE #5
Wednesday, July 25 = Pleasanton to Great America = 18 Students on ACE
#5 & ACE #6

Please extend common courtesy to these groups and thank you for your
support.




**********************************************************************
New Speakers at ACE Stations!
**********************************************************************
Good news!  Brand new speaker systems have been installed at the
following ACE stations:

Stockton
Lathrop/Manteca
Tracy
Vasco Road
Livermore
Pleasanton

Far ahead of schedule, the installation took place near the end of
June and the first few days of July.  The project, slated to be
completed by the end of July, is now online and ready for use.

Thanks for your continued patience and support.



**********************************************************************
Passenger-Submitted Photo: From the ACE Window
**********************************************************************
Thanks, Noreen!  And thanks for riding ACE!

If you have a photo to share, send it to us!

Click here for the ACE website
http://cts.vresp.com/c/?AltamontCommuterExpr/14acf2e4f2/760c7ef1b0/d5f7187800

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