Hi Scott,
You stress in the book not to embellish or exaggerate the facts, but you also
allow for adjustments that make understanding easy for the reader, such as the
example in Chapter 4 about revising the "internal-speak" job title "CSR4."
I served for the last three years as a data entry clerk, but my official payroll
title was "Customer Service Representative." Customer service was occasionally
involved, but it was 99% data entry.
I don't think the title accurately reflects what I did, but I'm wary of doing
anything that might be seen as "fudging the facts." Would it be inappropriate
to come up with a hybrid, such as "Data Entry Clerk/Customer Service
Representative" ... ?
Your thoughts are very much appreciated.