Okay So I provided the conflict resolution diagram (Evaporating Cloud), along with a bunch of assumptions. I'll recap these in plain text, as did Humberto: D....
Justin: You wrote: "Once we recognise that, in order to maximise revenues, we do not have to maximise conversion rates, the conflict disappears! The...
Hi Justin, Some ideas/comments: - In your cloud the wording of A was a bit misleading, and you already read my reservations on C. =|JRM: Yeah, in retrospect,...
A while back, a few subscribers expressed interest in hearing stories and results from the field. Well, we just finished a project with manufacturer of food...
Good stuff, Justin! Keep them coming! We're working with a company right now on just this process. Mark Mark Woeppel President & CEO | Pinnacle Strategies ...
I read with interest the article regarding "Internal Customers" in Adverb 18. THANK YOU! Internal clients don't buy. Internal clients don't provide you with ...
Hi Justin I was talking about your methodology recently, and I reserved a reservation, which I wanted to share with you. One person said: ok, so the sales...
arrgh! details! you want a report? Let's see if I can do it in a short email. First - it's the classic problem, the sales people are doing EVERYTHING. So -...
I hear you, Justin, but what can we schedule if we don't have a process? I don't understand why you make this assertion. What do we schedule? showing up?...
Justin Why one sales coordinator per two sales people? Why can't there be one for all? Isn´t this requirement too expensive? Bye! =|JRM: Sure, some of our...
Hi Justin, I am just seeking clarification on the role of the sales coordinator. When you talk about scheduling, is that simply filling out the diary, or is it...
Justin How does the pay in your model compare between the sales co-ordinator and the sales person? It seems to me that in many respects the co-ordinator has...
Nigel Wood
nigel.wood@...
Feb 14, 2006 10:38 am
191
Ok, but WHY? You say do scheduling FIRST. I say, discover the opportunities first in order to schedule them. Are we talking past one another? There must be...
ok! now I get it. The constraint is not the salesperson. It's in order fulfillment. mark mark woeppel President & CEO | Pinnacle Strategies =|JRM: Okay, so...
Thanks Justin - it makes a lot of sense. We'll modify our approach accordingly. What we've done is make the sales coordinator responsible for supporting sales...
I heard an amusing story the other day. I was talking to the Managing Director of a large manufacturing firm, with a force of 100+ salespeople. He told me...
Hi Justin, I'm a religious reader of Business Performance Management magazine and this month's issue has an article by Gary Cokins, strategist for SAS, the...
Justin, Charlene Spoede Budd and I recently referenced your work in an academic paper as follows: "Rolfmarsh further recommends that companies use support...
Justin, I apologize about the spelling of your name. I knew better-not sure how that happened. Thanks for your feedback on the reviewer's question about...
Justin, Marjorie, The problem of balancing demand (in the form of closed sales for projects) with supply (in the form of capacity for the services company to...
=|JRM: So how, exactly, are salespeople's schedules subordinated to the finite production capacity? |= Instead of selling "houses" as all the other home...
I'm often told by potential clients - in answer to the question, 'on what basis do you compete for customers?' - that 'customer service is our point of...
True, true, true, Justin. What you said needed to be said. Well done. Let me take it a stage further though. It's NOT just about a seamless transaction, it's...
I've just completed my first round of our monthly Executive Roundtables for the year. I've completely revised the content and structure of these events -- and ...
Take a look at the attached photo. It's a picture of some real estate listings in the window of an agent's office in Miami (USA), where I am right now. Ugly,...
Justin, The window says to me, disorganised and unprofessional. Also note there is no grouping or segmentation to the target market. $2.9 m to $750k? Maybe...
Dear Justin, Why don´t we use both technologies, they don´t have to be mutually exclusive? FIRST the flip chart and pens, THEREAFTER the PowerPoint. Regards ...
Justin, I think I need to clarify what I meant with FIRST the flip chart and pens, THEREAFTER the Powerpoint. First the flip chart and pens are used to write...
A few of those following the 'Essence of Ballistix Method' thread, asked me if I had prepared a Current Reality Tree (CRT) for a typical sales process. At the...
Years ago, I remember consulting to a small printing firm. As is often the case in job shops (make-to-order manufacturers), estimation was the system...
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