Here are the new articles at CAP Online this quarter. If you find
this email useful, feel free to pass it on to your friends – but please
don't spam people you don't know. If you didn't receive this from us and
wish to sign up, just email
<mailto:cap-online-subscribe@yahoogroups.com>.
[ F r o m J Y
& A C o n s u l t i n g ]
Most of the last six months, for me,
have been made up of Webby Award campaigning (our sister publication
Lucire was nominated) and preparing for the 2003 Medinge Group
meeting in Sweden. Some of you may recall that last year, Medinge
resulted in our writing of the book Beyond Branding, released at
the end of October by Kogan Page of London. This year, Medinge announced
its 'top brands with a conscience', which you can find both at
<http://www.jyanet.com/1110pr0.htm>
and
<http://www.medinge.org>.
It's important that branding becomes more human and I'm proud that
the Medinge Group is leading the charge.
On the same note, do check out Beyond Branding's web site,
which includes a blog maintained by John Moore of Ourhouse
(http://www.roundourhouse.com)
and which I designed. There are more perspectives there and John's always
willing to hear additional thoughts.
With all this, it's fitting that we make this issue of CAP
a Beyond Branding special. To that end, you can not only read the
articles online and download some PDFs, but you can get the entire issue
of CAP Print for winter 2003–4 at
<http://www.jyanet.com/cap/2003/1121fe0.shtml>.
I hope it'll make interesting reading and I wish all our readers happy
holidays. – Jack Yan,
www.jackyan.com
[ D i s c u s s i o n
] The Brand Hut
If you would like to join a branding
list for professionals, there is an independent list at Yahoo! Groups
called the Brand Hut. There's no JY&AC advertising at this list: it's
set up strictly for the discussion of the profession and how we may
effect positive societal change, just as we try to do at the Chief Brand
Officers' Association.
The URL is
<http://groups.yahoo.com/group/brandhut>
and to join, email brandhut-subscribe@yahoogroups.com.
[ F e a t u r e ] Branding and the
international community
Nation branding could promote a
sense of the international community and prevent countries from following
a course of realpolitik at the expense of global harmony. Jack Yan
examines the branding of foreign policy
[ B o o k R
e v i e w ] Beyond
Branding: a call to action
Showing how humanity can be put
back into branding is the internationally authored Beyond Branding:
How the New Values of Transparency and Integrity Are Changing the World
of Brands
Beyond Branding is more than a
book: it is a real call for change in the way business is conducted. That
change does not start with branding departments, but with you as an
individual, says Malcolm Allan
[ F e a t u r e ] Marcom strategies
for today's uncertain economy
Companies can’t operate as though a
gold mine existed in the budget. Jon Boroshok investigates
strategies for marketing communications and PR in the uncertain economy
and gives tips on how to select the best shop
Download the entire print version
of CAP as a PDF and get access to Simon Anholt's 'Why Brands
Count', extracted from his seminal Brand New Justice: the Upside of
Global Branding.
[ P a r t i n
g s h o t ]
Remember that CAP is always open
to your comments – select 'Feedback' from the menu bar or visit
<http://www.jyanet.com/cap/feedback.html>.
Your colleagues and friends can sign up as you did: select
'Register for updates' from the menu bar at
<http://www.jyanet.com/cap>
and click 'Go', then fill in the form, or simply email
<mailto:cap-online-subscribe@yahoogroups.com>
with a blank email. If you have colleagues or friends who may be
interested, please feel free to forward this email – without spamming
anyone you don't know.
If you would like to be removed from emailings, email
cap-online-unsubscribe@yahoogroups.com. We never spam. If you
think you should not be on this emailing list, then someone has used your
email address wrongly on our subscription form. Please contact us if this
has happened. If you didn't sign directly to the Yahoo! Groups list, you
may be able to follow it up with Yahoo!—and we will offer our full
cooperation by checking the group management records.
We hope you'll enjoy our latest issue!
Here are the new articles at CAP Online this quarter. If you find
this email useful, feel free to pass it on to your friends – but please
don't spam people you don't know. If you didn't receive this from us and
wish to sign up, just email
<mailto:cap-online-subscribe@yahoogroups.com>.
[ F r o m J Y
& A C o n s u l t i n g ]
This last quarter has been one of
realizing a lot of our dreams. For starters, the special issue of the
Journal of Brand Management, entitled 'Branding Total Corporate
Responsibility', will be out very soon. We've begun a list of corporate
responsibility links at
<http://www.jyanet.com/links-br.htm>
and welcome your suggestions for it.
Meanwhile, I finished my chapter for a new book being edited
by Nicholas Ind. The title of the book isn't finalized yet, but my
contribution details more of the Brand Manifesto, which you read about at
CAP Online last September. How important is the Manifesto to the
future of branding and marketing? After analysing and interviewing Gen Y
members, it looks critical. Check out the Manifesto at
<http://www.jyanet.com/cap/2002/0909fe0.shtml>
for a refresher. If you need a little more of a hint at what I wrote,
there is a related speech at my personal site at
<http://www.jackyan.com/stuff-speeches.shtml>.
Don't worry—when the publication of the book nears in the
(northern) autumn, you can be sure we'll promote it! (We're allowed that
bias, aren't we?)
And Stefan Engeseth's Detective Marketing
(<http://www.detectivemarketing.com>
and orders at
<http://www.amazon.com/exec/obidos/ISBN=9163113899/lucireA/>)
has been picked up over in Communist China. We said in a release,
'Swedish "business bible" spreads gospel to mainland China' and
we're proud to say it's his JY&AC version that the Chinese have
embraced, not the emailed version. Stefan scored a double whammy this
week with the publication of one of his articles in Brandchannel
(http://www.brandchannel.com)
on Swedish retail chain ICA—but again, you can read his original thoughts
here.
This quarter, our friend John Moore at Ourhouse has
contributed a few words about his speciality, authenticity; we look at
Simon Anholt's long-awaited book, Brand New Justice—surely early
2003's most important branding title. As the second quarter unfolds, you
can be sure there'll be more at CAP Online. – Jack Yan,
www.jackyan.com
[ F e a t u r e ] Putting humanity
into branding
Humanity has disappeared out of
branding, writes John Moore, who introduces ways to get rid of the
BS in favour of authenticity
If you would like to join a branding
list for professionals, JY&AC president Jack Yan has set up an
independent list at Yahoo! Groups called the Brand Hut. There's no
JY&AC advertising at this list: it's set up strictly for the
discussion of the profession and how we may effect positive societal
change, just as we try to do at the Chief Brand Officers'
Association.
Luminaries from the branding business and academia from
around the world are there and we invite fellow professionals and
academics to check it out. The URL is
<http://groups.yahoo.com/group/brandhut>
and to join, email brandhut-subscribe@yahoogroups.com.
[ O b s e r v a t i o n
s ] Is Yahoo! still a
brand?
Analysing the brand alone, Yahoo!
has lost its lovin’ feeling and is looking positively shaky, writes
Jack Yan
Jack Yan and Stefan Engeseth
peer into their crystal ball and offer their predictions for 2003 brand
trends, including CSR and the shift toward middle-class brands
[ P a r t i n
g s h o t ]
Remember that CAP is always open
to your comments – select 'Feedback' from the menu bar or visit
<http://www.jyanet.com/cap/feedback.html>.
Your colleagues and friends can sign up as you did: select
'Register for updates' from the menu bar at
<http://www.jyanet.com/cap>
and click 'Go', then fill in the form, or simply email
<mailto:cap-online-subscribe@yahoogroups.com>
with a blank email. If you have colleagues or friends who may be
interested, please feel free to forward this email – without spamming
anyone you don't know.
If you would like to be removed from emailings, email
cap-online-unsubscribe@yahoogroups.com. We never spam. If you
think you should not be on this emailing list, then someone has used your
email address wrongly on our subscription form. Please contact us if this
has happened. If you didn't sign directly to the Yahoo! Groups list,
we'll be able to provide you with the sign-up form for your investigation
(as proof we didn't intentionally spam you) so you can chase up the
offender.
We hope you'll enjoy our latest issue!
Here are the new articles at CAP Online this quarter. If you find
this email useful, feel free to pass it on to your friends – but please
don't spam people you don't know. If you didn't receive this from us and
wish to sign up, just email
<mailto:cap-online-subscribe@yahoogroups.com>.
[ F r o m J Y
& A C o n s u l t i n g ]
We haven't been as regular with these
emailouts as we would have liked. So what did we do in 2002?
Most of the year was taken up with building JY&AC
contacts globally. We have new members on the team and new locations –
Stefan Engeseth in Sweden, an alliance with Lobel Consulting in Santiago
– while the team itself made great headway in 2002 with conferences, such
as the Medinge Chief Brand Officers' group that came up with the Brand
Manifesto.
CSR isn't new at JY&A Consulting. I dare say a lot of
you joined this list because of our ethical stance, long before anyone
was fussing about Enron. What is new is the way many people in the
branding profession have banded together to find solutions to the
criticism. That means new ways of valuing organizations by placing
humanity at the core, not figures. You can find a lot of the articles
relating to these topics throughout the CAP Online site at
<http://www.jyanet.com/cap/>.
And, in a few months’ time, you will be able to pick up a special issue
of the Journal of Brand Management on 'Branding Total Corporate
Responsibility', as another sign of this professional unity.
As we begin 2003, we're advancing even more ideas based
around freedom and humanity, just as we always have. Spirituality and
business – someone must be buying all those books, but no one's admitting
it. Or shorter patent terms – Canadian economist Reuven Brenner examines
the effects. Rebranding Saab – Stefan Engeseth has some great ideas. Also
there are some 2002 articles that we didn't alert you about, principally
because there weren't enough to warrant disturbing your emailbox. They're
on everything from branding automobiles to healing. It's all here at
CAP Online. – Jack Yan,
www.jackyan.com
[ D i s c u s s i o
n ] The Brand Hut
If you would like to join a branding
list for professionals, JY&AC president Jack Yan has set up an
independent list at Yahoo! Groups called the Brand Hut. There's no
JY&AC advertising at this list: it's set up strictly for the
discussion of the profession and how we may effect positive societal
change, just as we try to do at the Chief Brand Officers'
Association.
Luminaries from the branding business and academia from
around the world are there and we invite fellow professionals and
academics to check it out. The URL is
<http://groups.yahoo.com/group/brandhut>
and to join, email brandhut-subscribe@yahoogroups.com.
[ F e a t u r e ] Spirituality and
business: the next movement?
Spirituality and business might
seem odd bedfellows at first glance, but is that because we view the
latter as corrupt and materialistic? If we believe in the goodness that
commerce can do, we should be able to accept and promote what might be
one of its roots as the next big step in strategy. Jack Yan’s
paper, delivered in Amsterdam on January 17, is reproduced here
[ F e a t u r e ] Saab needs to go
outside the car box
Saab’s brand is too weak to extract
premium margins. Yet it remains a potent national symbol for Swedes, says
the Financial Times. Common sense and out-of-the-box thinking can
drive Saab to sell more cars, says Stefan Engeseth
[ P a r t i n
g s h o t ]
Remember that CAP is always open
to your comments – select 'Feedback' from the menu bar or visit
<http://www.jyanet.com/cap/feedback.html>.
Your colleagues and friends can sign up as you did: select
'Register for updates' from the menu bar at
<http://www.jyanet.com/cap>
and click 'Go', then fill in the form, or simply email
<mailto:cap-online-subscribe@yahoogroups.com>
with a blank email. If you have colleagues or friends who may be
interested, please feel free to forward this email – without spamming
anyone you don't know.
If you would like to be removed from emailings, email
cap-online-unsubscribe@yahoogroups.com. We never spam. If you
think you should not be on this emailing list, then someone has used your
email address wrongly on our subscription form. Please contact us if this
has happened. If you didn't sign directly to the Yahoo! Groups list,
we'll be able to provide you with the sign-up form for your investigation
(as proof we didn't intentionally spam you) so you can chase up the
offender.
We hope you'll enjoy our latest issue!
JY&A Consulting
<http://jyanet.com/consulting/>
Wellington | New York | San Francisco | Sydney | Manchester | London |
Tel Aviv | Stockholm | Milano | Essex
Live your vision.
When we sent out our updates' bulletin a few days ago, we foolishly
neglected to include a message about a useful strategic communications
and branding conference. CAP Online has not been paid to put this
message in, nor are we affiliated with the organizers. We include it in
hope that colleagues will find it interesting and relevant, as we did,
and that you will not be offended by the additional message this week.
There is a discount for registering before March 22.
We apologize to both Ms Hollar of the IQPC for our earlier
omission, which we now remedy, and to readers who may feel the tone is
too commercial.
Very sincerely yours,
Jack Yan JY&A Consulting
Dear Communications Leader,
Benchmark against the best! See what other corporations are doing now to
improve their internal communication practices and procedures to keep
fears, rumors, and other distractions from compromising employee
productivity in these trying times.
IQPC has put together a unique conference where you can discover
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This conference shows you how to integrate your internal communications
strategies as a proactive corporate activity that yields measurable
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implement a 2-way communications initiative; ways Corning uses their
employees to boost brand identity and corporate reputation; and that's
just scratching the surface.
In addition, the conference features two "hands-on" workshops
designed to provide you with the strategies, tips, tools, and techniques
to assist you in confronting the internal communications challenges you
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This conference offers you the most productive 3 days out of the office ever. You'll meet with peers facing the same issues as yourself. You'll hear case studies from Siemens Energy, Allstate Insurance, Hewlett Packard, SC Johnson, America Online, and others that spell out in detail how to overcome all the obstacles and get your internal communications process in top notch order.
Sign Up Now and Save $100 On The Registration Fee
As a special offer, if you register for this conference on or before March 22, 2002 you will save $100 off the registration fee. To get the discount, you must use the discount code: #US20E# when you sign up. Register yourself and a team of key people today by calling 1-800-882-8684, by faxing the registration form on page 4 of this fax to 973-256-0205, or online at www.iqpc.com!
Sincerely,
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Conference Director
The International Quality & Productivity Center nicole.hollar@...
Register Now for Strategic Internal Communications
Register and pay in full before March 22, 2002, and take $200 off the
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Your Discount Code is: US20E, CALL: 1-800-882-8684, FAX this form to: (973) 256-0205 EMAIL: info@... or VISIT: www.iqpc.com and search Diversity in Healthcare for a complete brochure!
JY&A Consulting
<http://jyanet.com/consulting/>
Wellington | New York | San Francisco | Sydney | Manchester | London |
Tel Aviv | Stockholm | Milano | Essex
Live your vision.
Here are the new articles at CAP Online this quarter. If you find
this email useful, feel free to pass it on to your friends – but please
don't spam people you don't know. If you didn't receive this from us and
wish to sign up, just email
<mailto:cap-online-subscribe@yahoogroups.com>.
Please find below the last Update sent from this
service.
[ F r o m J Y
& A C o n s u l t i n g ]
Welcome to Andrew J. Cross, Creative
Marketing; Chris Hills; Paolo Vanossi, Senior Web Marketer; Stefan
Engeseth, Marketing Consultant. JY&A Consulting is even more ready to
serve you regardless of location, now represented in 10 cities
worldwide.
[ F e a t u r e ] Fighting globalization with
globalization Globalization isn't the problem: it's the misuse
of this tag to harm the human rights and dignity of our planet's
citizens. Branding is the tool to educate consumers as well as providing
the means to moving workers to higher-gain jobs, otherwise we risk the
creation of conflicts that threaten global security. By Jack Yan
[ F e a t u r e ] The brand attitude of automobiles
It’s not brand equity that really drives an
automobile’s success: some brands have matured into extendable attitudes
conducive to their survival while others remain fixed in narrow,
product-reliant niches
[ F e a t u r e ] Redefining Mercury Mercury is going through a serious rebranding and
next month, we'll learn just how serious the division was. In the
meantime, read about where we'd place the 63-year-old
brand
[ F e a t u r e ] Ten tips for becoming more
creative The author of the acclaimed Detective
Marketing, Stefan Engeseth, looks at how you can inject
creativity with a ready collection of tips
[ O b s e r v a t i o n
s ] What does business legitimacy look
like? Fancy offices have been out for a long time, so
what do we seek now to tell us that a company is worth our time? Jack
Yan’s advice to companies is to listen to your customers and find out
[ P a r t i n
g s h o t ]
Remember that CAP is always open
to your comments – select 'Feedback' from the menu bar or visit
<http://jyanet.com/cap/feedback.html>.
Your colleagues and friends can sign up as you did: select
'Register for updates' from the menu bar at
<http://jyanet.com/cap>
and click 'Go', then fill in the form, or simply email
<mailto:cap-online-subscribe@yahoogroups.com>
with a blank email. If you have colleagues or friends who may be
interested, please feel free to forward this email – without spamming
anyone you don't know.
If you would like to be removed from this mailing list,
you'll be able to email cap-online-unsubscribe@yahoogroups.com. We
never spam. If you think you should not be on this mailing list,
then someone has used your email address wrongly on our subscription
form. Please contact us if this has happened. If you didn't sign directly
to the Yahoo! Groups list, we'll be able to provide you with the sign-up
form for your investigation (as proof we didn't intentionally spam you)
so you can chase up the offender.
We hope you'll enjoy our latest issue!
Read about JY&A Consulting this quarter in New Zealand
Marketing Magazine (March 2002) and the latest review of Stefan
Engeseth's Detective Marketing in the Chicago Sun–Times
(February 21, 2002) – Jack Yan & Associates’ press room is at
<http://jyanet.com/gr12-1.htm>
JY&A Consulting
<http://jyanet.com/consulting/>
Wellington | New York | San Francisco | Sydney | Manchester | London |
Tel Aviv | Stockholm | Milano | Essex
Live your vision.
Here are the new articles at CAP Online this quarter. If you find
this email useful, feel free to pass it on to your friends – but please
don't spam people you don't know. If you didn't receive this from us and
wish to sign up, just email
<mailto:cap-online-subscribe@yahoogroups.com>.
Please find below the last Update sent from this
service.
[ F r o m J Y
& A C o n s u l t i n g ]
Before we start, a bulletin about
JY&A Consulting (at
<http://jyanet.com/consulting/>).
We've facelifted our site since the last CAP Online emailout,
added team members including two of the world's authorities on
country-of-origin branding, Profs Eugene D. Jaffe and Israel D.
Nebenzahl.
Jack Yan recently did a live network television interview in New
Zealand, which you can catch webcast in RealVideo at
<http://goodtaste.nzoom.com/style/story.html?story_jack_yan_today.inc>.
With leading experts on board, there are no more reasons
against hiring a virtual consultancy, particularly with JY&AC's seven
cities and our regular flights. See
<http://jyanet.com/consulting/>
for the latest and
<http://jyanet.com/1119pr2.htm>
for the press release about Eugene and Israel, Demian Rosenblatt and
Donna Borak.
[ F e a t u r e ] Branding in the
2000s: the new forces at work
As northern European companies
strengthen in the 2000s, and the People's Republic of China joins the WTO
and as governments cooperate after September 11, how will branding
strategies change from the predominantly occidental–American model? Will
it be pushed gently from Scandinavia into new areas and will the
discipline be influenced by a need to discover more about the mainland
Chinese consumer? Jack Yan examines how the discipline of branding
will be affected
Why globalization can safely
continue and why the charge of anti-Americanism is not always valid, as
told by JY&A Consulting to The New York Times and expanded
upon for this article
[ P a r t i n
g s h o t ]
Remember that CAP is always open
to your comments – select 'Feedback' from the menu bar or visit
<http://jyanet.com/cap/feedback.html>.
Your colleagues and friends can sign up as you did: select
'Register for updates' from the menu bar at
<http://jyanet.com/cap>
and click 'Go', then fill in the form, or simply email
<mailto:cap-online-subscribe@yahoogroups.com>
with a blank email. If you have colleagues or friends who may be
interested, please feel free to forward this email – without spamming
anyone you don't know.
If you would like to be removed from this mailing list,
you'll be able to email cap-online-unsubscribe@yahoogroups.com. We
never spam. If you think you should not be on this mailing list,
then someone has used your email address wrongly on our subscription
form. Please contact us if this has happened. If you didn't sign directly
to the Yahoo! Groups list, we'll be able to provide you with the sign-up
form for your investigation (as proof we didn't intentionally spam you)
so you can chase up the offender.
We hope you'll enjoy our latest issue! Happy holidays to all
readers.
Here are the new articles at CAP Online since March 16. If you
find this email useful, feel free to pass it on to your friends – but
please don't spam people you don't know. If you didn't receive this from
us and wish to sign up, just email
<mailto:cap-online-subscribe@yahoogroups.com>.
Please find below the last Update sent from this service.
[ F e a t u r e ] The moral
globalist: making globalization work
Globalization can work, but
with “moral globalists”, not corporations that seek to marginalize the
poor, says Jack Yan
[ F e a t u r e ] Koliba, from
1940s style to 3,300 kerning pairs
Designed by Jure Stojan, the
new JY Koliba typeface family brings the craftsmanship and structure of
Slovenian architecture together with the personal style of hand-lettering
Check in to Visual Arts
Trends, a publication dedicated to the creative professional
providing a snapshot of trends in our industries. Available by
subscription, each issue is packed with information you can immediately
use. There's a web site at
<http://www.visualartstrends.com>
with a sampling of what you can expect.
<http://www.visualartstrends.com>
[ F e a t u r e ] What do people
want online? It’s not what you think it is
Flash, razzmatazz and all that
jazz it isn’t. Jay Conrad Levinson, the creator of the Marlboro
Man and guerrilla marketing, explains what people want on the web
[ P a r t i n
g s h o t ]
Remember that CAP is always open
to your comments – select 'Feedback' from the menu bar or visit
<http://jyanet.com/cap/feedback.html>.
Your colleagues and friends can sign up as you did: select
'Register for updates' from the menu bar at
<http://jyanet.com/cap>
and click 'Go', then fill in the form, or simply email
<mailto:cap-online-subscribe@yahoogroups.com>
with a blank email. If you have colleagues or friends who may be
interested, please feel free to forward this email – without spamming
anyone you don't know.
If you would like to be removed from this mailing list,
you'll be able to email cap-online-unsubscribe@yahoogroups.com. We
never spam. If you think you should not be on this mailing list,
then someone has used your email address wrongly on our subscription
form. Please contact us if this has happened. We'll be able to provide
you with the sign-up form for your investigation (as proof we didn't
intentionally spam you) so you can chase up the offender.
We hope you'll enjoy our latest issue!