Office of the Financial System Mediator

TITLE: Case Investigating Specialist

TERM: Full time

DURATION: Long term, with 3 months probation period.

LOCATION: Yerevan, Armenia

JOB DESCRIPTION: The Case Investigating Specialist will implement the
investigation of claims presented to the Mediator.

JOB RESPONSIBILITIES:
- Investigate the claims presented to the Mediator;
- Participate in the process of the case investigation of other
specialists by providing advice, recommendation and assistance;
- Create guidance on internal rules and procedures of the Office and
present it to the Board of Trustees;
- Implement analysis of assigned topics;
- Investigate international experience in the sphere of consumer right
protection;
- Temporarily perform duties of an absent staff member according to the
established order.

REQUIRED QUALIFICATIONS:
- Higher education in Law;
- At least 1 and a half year of professional experience;
- Extended knowledge of financial system, bank legislation, insurance and
regulatory environment;
- Extended knowledge of civil legislation and civil right;
- Extended knowledge of judicial system of the RA and in-state
legislation;
- Excellent knowledge of English and Russian languages;
- Fluency in Armenian language;
- Computer literacy;
- Ability to analyze and communicate;
- Ability to consult and provide service;
- Ability to work in a team;
- Obedience to the law and reliability;
- Ability to realize the fiduciary duty.

APPLICATION PROCEDURES: Autobiography of applicants will be admitted in
electronic (email: info@...) or paper form until the deadline
indicated below. Please indicate in the subject line of the e-mail "Case
Investigating Specialist". Applications not submitted in the required
format (e.g. separate Resumes) will not be considered. For filling out
the autobiography, please, see attached file "Autobiography". The period
of initial selection upon documentation is from 20 to 23 March, during
which all applicants who are considered the most appropriate for the
vacancy description according to the demands of the Office will be
chosen. The candidates will be selected based on the information of the
submitted document. To learn more about the procedures, please, see
attached "Employment Procedures" file. The applicants, who successfully
pass the documentation period and are selected, will be notified of the
day, place and time of the next stage on 01 April.
Please clearly mention in your application letter that you learned of
this job opportunity through Career Center and mention the URL of its
website - www.careercenter.am, Thanks.

OPENING DATE: 13 February 2012

APPLICATION DEADLINE: 12 March 2012, 17:00

ABOUT COMPANY: The Office of the Financial System Mediator is an
independently-managed institution founded by law. The mission of the
Office of the Mediator is to resolve pecuniary disputes between
individual consumers and financial organizations. The Mediator’s services
are free of charge. For more information, please visit: www.fsm.am.

ATTACHMENTS:
The following attachment(s) to this announcement can be downloaded from:
http://www.careercenter.am/ccdspann.php?id=14774

1. Procedures of Employment at the Office - Procedures of employment at
the office.zip (19K)

2. Autobiography - Autobiography.zip (44K)

3. Case-Inves-Arm - CASE-INVES-ARM.zip (11K)

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