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Plum Creek Career Opportunity - Tech Support Analyst in Columbia Fa   Message List  
Reply | Forward Message #157 of 164 |
If you are concerned about the timberline as well as the bottom line, we see your expertise in our Information Technologies Department!



Technical Support Analyst

Columbia Falls
, MT

Plum Creek is the United States largest private land owner and we’re rapidly growing! We’re listed on the S&P 500, located in 19 states and our IT group supports 1,000 users and various business groups including forestry, real estate, land management, manufacturing, accounting, human resources, and legal. Our IT team members are driven and passionate about their desire to deploy technology which helps our businesses achieve Plum Creek's goals.

We are looking for people to help Plum Creek transform our IT department to collaborate closely with the businesses to deliver technology solutions that add business value, to migrate to a new technology stack based upon Microsoft technologies, and to mature our delivery processes around IT best practices.

Plum Creek has a collaborative, team centric, execution oriented culture focused on delivery. Plum Creek values strong communication, interpersonal and leadership skills in addition to strong technical skills. We look for motivated people interested in identifying and championing new ideas and technologies that add value. We strive to have a good balance between career and personal life and between cutting edge and proven technology. Plum Creek has grown substantially which creates interesting and unique career opportunities for our team.

Our offices are located in beautiful Columbia Falls, MT. This is truly a magical place where the highest structures are still trees and wildlife still outnumbers the residents. We’re located in the Flathead Valley, which stretches 60 square miles and features numerous lakes, wild and scenic rivers and adjacent peaks of Glacier National Park, and amazing powder days up at Big Mountain Ski Resort or Blacktail Ski Resort. You’ll be able to build a rewarding and successful career with Plum Creek, while enjoying the low-key atmosphere of Montana that tends to make life in our tight-knit communities a happy and warm place to live and visit.

Plum Creek wants to attract and keep the best people-the team who drives our business success. That is why we offer superior performers opportunities for compensation that is in the top 25% for our marketplace. Your benefits package from Plum Creek consists of a comprehensive range of benefits including Health care coverage, Health and Dependent Daycare Funds, Life and Disability protection, Saving and Retirements benefits, Paid Time Off, Relocation, and more.

For more information about Plum Creek, please visit our web site at:
www.plumcreek.com.

Technical Support Analyst
Columbia Falls
, MT

Primary Functions:
Provides desktop and tier 1 network technical support and customer service to Plum Creek’s Manufacturing division that includes offices in NW Montana and Idaho.

Provides tier 2 help desk support for wide range of technical and hardware issues. Coordinates the design and implementation of desktop operating systems. Prepares desktop applications for corporate deployment using industry standard packaging methods and tools. Provides ongoing maintenance for desktop operating systems and applications to ensure future compatibility and reliability.

Plans and manages all aspects of technology projects from beginning to end. Analyzes technology requirements and recommends alternatives. Analyzes technology replacement requirements and plans and schedules those replacements.
 
Job Requirements
 
Education:
High School graduate with a minimum two years of technical training in Information Technology or equivalent certification and experience is strongly preferred.

Experience:
Prefer 3+ years experience in computer service related field. Experience in current Microsoft operating systems and related technologies. Experience with all aspects of project management. Proven CRM experience.

Specific Skills:
Must have a strong customer service focus and be willing to interact with non-technical personnel on a daily basis to solve simple and complex technical issues. Installation, configuration, and maintenance of Windows desktop operating systems and associated applications. Strong understanding of enterprise software deployment methods.

Knowledge and practical experience in managing information systems projects. Ability to quickly assess new technologies and develop business case recommendations for applying technology to organizational needs.

Communicates effectively, orally and in writing, to all levels of technical and non-technical co-workers. Skilled in the use of Word, Excel, Outlook, and PowerPoint. Experience with Windows desktop administration, TCP/IP, DOS, and WinBatch helpful.

Proven CRM skills.

Other Requirements:
Travel required. Must be a team player. Expect heavy workloads during project implementation. Experience in a manufacturing environment a plus.

Salary Range: $42,100 to $55,900. May be eligible for overtime compensation.

If this sounds just like the new career you've been looking for, please email your resume to: 
with "Technical Support Analyst, Columbia Falls, MT" in the subject line.

If you'd like to be informed of new external opportunities that we are recruiting for or would like to network/share ideas with other individuals in our industry, please join our group!

http://finance.groups.yahoo.com/group/careers_at_plum_creek/
Plum Creek is an Equal Opportunity Employer (EEO)
 


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Fri Aug 17, 2007 5:43 pm

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If you are concerned about the timberline as well as the bottom line, we see your expertise in our Information Technologies Department! ... Technical Support...
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Aug 17, 2007
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