Valchemy is looking for a Director, Customer Support. If you know
anyone that fits the bill, please have them contact me.

Customer Support Director Job Description

Valchemy, Inc. is the leading software provider for mergers and
acquisitions. We help companies automate the acquisition process to
improve deal results. With users in over 20 countries, our customers
are experienced acquirers across the Fortune 500, including two of
the Fortune 10.

Our flagship product, Valchemy M&A™, is purpose-built to automate all
aspects of the M&A transaction process. Valchemy M&A™ improves
results by accelerating task completion, ensuring that issues are
closed, and focusing participants on priorities. We accompany our
hosted software by a professional services organization with
extensive M&A expertise.
Job responsibilities

• Deliver world class customer support as an individual
contributor and a department leader.
• Direct and oversee all aspects of the customer support
department.

Qualifications:
• In-depth understanding of customer support methodology
• Experience supporting on-demand, web-based enterprise
applications
• Experience implementing customer support automation software
• Exceptional problem solving skills
• Excellent verbal and written communication skills
• Self starter with a whatever-it-takes attitude in a dynamic
work environment
• Requires a bachelor's degree with at least 5 years of
experience in the field.
• Experience with global support operations desirable.
• Management experience is a must.