Search the web
Sign In
New User? Sign Up
cmathercom · CMather.com Updated News
? Already a member? Sign in to Yahoo!

Yahoo! Groups Tips

Did you know...
Real people. Real stories. See how Yahoo! Groups impacts members worldwide.

Best of Y! Groups

   Check them out and nominate your group.
Having problems with message search? Fill out this form to ensure your group is one of the first to be migrated to the new message search system.

Messages

  Messages Help
Advanced
CMather.com offers free online web support   Message List  
Reply | Forward Message #54 of 86 |
Dear Member,

To make the contact process more efficient and streamlined, we have
decided to offer online support directly from the web page. That's
right, you might have seen this on many consumer web portals where
the "Operator" can answer your questions while you are surfing the
web page. Currently under the "Beta" test mode, we have rolled
out "Live Helper" to around 10 key points of our site.

We currently have just two operators, so we can't offer this service
24/7. However we will try hard to keep the "Live helper" online for
as long as possible. Once new operators are trained, we will increase
our online status to a 24/7 operation.

Want to try "Live helper" and help us test this new piece of
equipment? Just visit one of the pages displaying the "Online
Operator" logo. If the logo says "Operator Online", press the logo
and have a chat to an "Operator". Even if it's just to say hello :-)

If the "Operator" is off line, probably on coffee break, you have the
option to send us an e-mail. We hope this new software will help you
get faster answers from our Hosting, Domain, Guaranteed hits and
Classified Networks.

Example where you can find the live helper logo:
http://www.cmather.com/ (Bottom Logo)






Tue Nov 7, 2006 9:38 am

cmathercom
Offline Offline
Send Email Send Email

Forward
Message #54 of 86 |
Expand Messages Author Sort by Date

Dear Member, To make the contact process more efficient and streamlined, we have decided to offer online support directly from the web page. That's right, you...
cmathercom
Offline Send Email
Nov 7, 2006
9:47 am
Advanced

Copyright © 2009 Yahoo! Inc. All rights reserved.
Privacy Policy - Terms of Service - Guidelines - Help