Larry, Rob, Tony, Prasad, Mark, _et al,_ Today, I believe that I tripped over a "thought experiment" that might help some senior managers or executives grasp...
Brian Isn’t what you describe below standard practice with automated call centres these days? The only thing that you missed out was the dreaded music...
Colleagues, Jack Vinson, our colleague in metro-Chicago, posted the following interesting question over at LinkedIn: What is your irrefusable offer to your ...
Hi Brian, Most of the time the UROs are masked by pricing arrangements, cost saving procedures and all this junk that keeps the focus away from what is really...
Brian, I posted a similar question some months ago (Oct/2006) in this group, and the discussion was very enlightening! :) Anyway, the URO for a consultant...
Thanks all (and all those people on LinkedIn who responded). The conflict that Adail presents below feels like where I am. But it also doesn't feel like the...
Adail, The assumption being that nobody else can market and sell your services!! Maybe if you reestrcture the sales process (ala Ballistix away, for example) ...
You're right, Santiago. That cloud is valid for a one-person business. But I've seen this conflict in some small business as well... Of course, as we've...
To build a core cloud I guess we have to follow the process (as JMB might say) Maybe we could start listing some UDEs and construct clouds for each of them:...
Here’s a few dilemmas to break: "I am not good at opening the right doors." Or At making the right contacts. I am mainly dealing with the MAN - Money...
Hi Santiago, Careful here: to build an URO one needs to break a core cloud of the _client_. So in our (consultants) case we do not start by looking our own...
Righty right!!! But you would also find a way to solve all your problems as a consultant!!! Thanks! ... -- __________________________________ Santiago...
Hello everybody I've been reading for some time (and this has to do with ISO standards - this guy hates ISO and has a point on this) a newsletter from Vanguard...
Of course. I am just pointing that the Offer construction _starts_ by looking at the client. The stages are roughly: Construction 1- How we can to add...
Richard, I think more than a few people will agree with me that the classical variation reduction improvement methods (Deming Profound Knowledge System,...
Continuous Process Improvement Symposium - WSU May 8-10, 2007 What are people and their organizations doing to turn the ?common sense? solutions of The Theory...
Larry, In your aircraft maintenance project case dialogue, you asserted, "Lean approach specifically seeks to reduce or eliminate variation, while the TOC...
Hi all, I wish just to add to Brians' thoughts: The term Buffer in English leads to some misunderstandings as to the real nature of Buffer sin TOC. The first...
Hi, I would like to thank anybody who has replied my messages. I'm going to simulate different kind of scenarios, where the price of raw material and price of...
I'm wondering if there are any resources in the TOC BOK that contain examples of how to design and use buffer boards and other manual (non-electronic) flow...
All, A woman named Bonnie appeared on _Jeopardy_ (the TV quiz show) today in the US. I caught part of her "tell us about yourself _spiel,"_ and she sounds like...
Hi everyone, I've a little question about the evaporating cloud technique which has cropped up in my book. It's something that I've always been a little ...
Clarke- Doesn't the extreme version of the cloud enable you to surface some assumptions underlying the reasons for D and D'? You want to be able to look for...
Clarke, Do you have the "right" opposite? Is it possible that the opposite is "D' Don't change complete documentation until requirements finish changing" ?...
Hi Clarke I hope that you are now on the road to full health again. Embedded in your question are two different types of cloud. The “D†versus “Not Dâ€,...
Hi Clarke, Besides Brian and Dave contributions I'd think some other points are worth discussing A) Why we put the opposite of D in D'? Some reasons: - it's...
Santiago, Logically, there is no reason why you cannot have clouds with one goal, N requirements and N conflicting prerequisites for those N requirements....
