Hello. My college is a member of a small distance education consortium. We are investigating the possibility of providing 24/7 virtual reference services to...
Susanne Boatright
BoatrigS@...
May 1, 2002 1:47 pm
5433
I would be interested in hearing about people's experience with contracting out some or all of their digital reference to LSSI or anyone else. Of particular...
Katherine Porter
Porter@...
May 1, 2002 2:23 pm
5434
(Sidebar..just ran April e-ref stats..efficiency rate of 1.38 (mail out for each question out) and service rate for period Jan-Apr is up to .653 question/1,000...
Sara Weissman
weissman@...
May 1, 2002 3:59 pm
5435
Greetings, all, In fact, I am interested in using virtual reference in distance education, too. Particularly for business, mba students. I'd really appreciate...
Diana Wu
dwu@...
May 1, 2002 4:34 pm
5436
(original e-mail that this responds to follows in its entirety after my message) Hi folks-- Oh, boy, the last thing we need is to get some conspiracy theories...
Verla Peterson
VPeterson@...
May 1, 2002 4:45 pm
5437
I've had a number of responses to my question about contracted digital reference services from other librarians who are also interested in such a service. I...
Susanne Boatright
boatrigs@...
May 1, 2002 6:54 pm
5438
This post really surprised me. Our public library is a beta tester for QuestionPoint and I have not only talked about it to library staff and clients but to...
Nancy O'Neill
oneill@...
May 1, 2002 7:35 pm
5439
I just had an interesting request from someone on campus regarding our email reference service. This person, who works with graduate students and helps them...
Susan Weiss
weisss@...
May 1, 2002 8:02 pm
5440
How about turning it into a paid add? This message brought to you by Prof. X. Bill Drew ... To sign off from DIG_REF, send a message to...
Drew, Bill
drewwe@...
May 1, 2002 8:09 pm
5441
Or how about a trade--ask her to put "Need help with your research? Talk to a librarian!" as a tagline on every e-mail she sends out to a student. (Written...
Verla Peterson
VPeterson@...
May 1, 2002 8:12 pm
5442
Well...with success comes challenge. The fact that she recognizes your service as something that the students are using by the fact that she would consider it...
Jim Hewitt
hewitt@...
May 1, 2002 8:30 pm
5443
... I'm curious to hear some reactions to this. Don't do it ..because if you start with this, where does it end? Who asks for a .sig line next? No, don't even...
Sara Weissman
weissman@...
May 1, 2002 11:47 pm
5444
Okay, returns are in...our extended (>5 minutes, write it up) ref service rate was .451 question/1,000 service population, the e-ref rate was .195/1,000 for...
Sara Weissman
weissman@...
May 2, 2002 12:10 am
5445
I am writing an Amicus brief for the US Supreme Court, and they want me to supply references for many factx I have taken for granted all these years, such as...
Michael Hart
hart@...
May 2, 2002 1:13 pm
5446
Apologies for cross-posting [ai-new ; dig_ref ; web4lib ] Dear Colleagues, Twice a year I post a copy of Academic Info's monthly email What's New announcement...
Mike Madin
madin@...
May 2, 2002 4:40 pm
5447
This might be of interest. DUBLIN, Ohio – The Bill & Melinda Gates Foundation today awarded the Online Computer Library Center (OCLC) a three-year, $9...
gprice
gprice@...
May 2, 2002 4:45 pm
5448
[Widely cross-posted with apologies. Please redistribute as appropriate. Thank you!] The OCLC Institute announces the third videoconference in its "Steering...
Lytle,Amy
lytlea@...
May 2, 2002 5:05 pm
5449
I was reading a recent issue of New Scientist last night, and ran across a brief but interesting review of Oxford Reference Online. The author seems to be of...
Sloan, Bernie
bernies@...
May 2, 2002 6:21 pm
5450
Coordinator of Suburban Campus Academic Support Services DePaul University Libraries Chicago, Illinois http://www.lib.depaul.edu Job Description- Working under...
Paula Dempsey
pdempsey@...
May 2, 2002 9:22 pm
5451
FOR IMMEDIATE RELEASE May 1, 2002 FOR MORE INFORMATION: Dr. John Richardson --- johnr@... LSSI Announces the Samuel Swett Green Award for the Best...
Stephen Coffman
coffmanfyi@...
May 3, 2002 3:24 am
5452
... I have been talking about this issue with librarians for over a decade, and the consensus is that having more reference materials available makes ...
Michael Hart
hart@...
May 3, 2002 2:51 pm
5453
I'm just thinking out loud, but what would be the difference between this award and giving an award to the best video of a customer service interaction at a...
Weaver, David - Library
alidw@...
May 4, 2002 3:52 pm
5454
David raises an interesting point. My first thoughts were both along his lines of thought and also a reflection about why are we honoring someone's single...
Laura Brendon
lbrendon@...
May 6, 2002 12:57 pm
5455
Hello, everyone, Would you share with me any criteria you might use in determining that a database subscription is no longer cost-effective for your...
Helen Subbio
hsubbio@...
May 6, 2002 6:24 pm
5456
Helen, Although we don't have an official policy or guideline for cancelling electronic subscriptions, we are starting to take a look at "cost per search." In...
Ann Owens
aowens@...
May 6, 2002 7:49 pm
5457
My guess is that the award is attempting to identify best practices in live online reference rather than the standard award-babble seen in many competitions....
Karen G. Schneider
kgs@...
May 6, 2002 8:57 pm
5458
So ... what did we discover? Well, nothing really earth-shaking. It's just that based on over the counter requests for subject matter and perceived need, we...
Ann Owens
aowens@...
May 6, 2002 11:12 pm
5459
... We did a database survey of our consortium a few years ago..and found that half the (collective) staff didn't even know we subscribed to certain things. In...
Sara Weissman
weissman@...
May 6, 2002 11:26 pm
5460
Hi, Jana. We do something like this. We have a human set up the schedule in the same kinds of ways that regular desk schedules are done, but we keep it all...
Lisa R. Horowitz
lisah@...
May 7, 2002 1:21 am
5461
In Denmark, as is probably the case in most countries nowadays, libraries experience cuts in library budgets. However, in order to secure both the diversity of...
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