Our company has just merged with another larger company of the same type.

We are a chain of retail/wholesale auto parts stores.

I have been asked to determine the cost per downtime IT hour at the new corporate headquarters.

Could anyone make recommendations as to how to go about doing this?

I know there are average statistics for many types of companies available.

I know a lot more must go into this than just dividing the gross sales by the number of open hours for the business.

It seems that there would be so many variables it would be difficult to determine this.

Any help or direction would be greatly appreciated.

Thanks,

Bill Perschke

Governance/Business Continuity Coordinator

Bperschke@...