Thanks to Steve Portigal for introducing me to a tremendous resource for listening to keynote-level speaches (compressing the cost/velocity to resources...
...engage the customer: http://gmj.gallup.com/content/default.asp?ci=14023 [I don't know if this is limited to membership only -- let me know if it's not...
What Wal-Mart Knows About Customers' Habits New York Times, November 14, 2004 ... "By its own count, Wal-Mart has 460 terabytes of data stored on Teradata ...
Quote from the piece: "Katherine Albright, the founder and director of Caspian, a consumer advocacy group concerned with privacy issues. "They can find out...
The context of data collection is important to understanding citizen-advocates' alarm, Paula. MCI was in the business of selling long-distance service....
One page shy of the 'last' page...I think I stumbled on a potential 'disconnect' that may divide some of us in our mental alignment of the definition of...
Hello Everyone IxDG, the AIGA Center for Brand Experience, AIGA-ED, and BayDUX are co-sponsoring an event on December 8th: The Future of Digital Product Design...
Job opening: Hollywood, CA USA Interaction Design / User Experience Lead Design the Total Experience. Get in on the ground floor. At Belkin we think about the...
Event: The Future of Digital Product Design Speaker: Dirk Knemeyer Date: December 8th, 2004 Time: 7:00 to 9:30 pm Place: Yahoo! 701 First Avenue, Building C,...
The Rockley Group Content Management JumpStart January 18-19, 2005, Research Triangle Park, NC The Content Management JumpStart introduces the concepts,...
So call me late to the party. I wanted to comment on this nearly year-old post of Joe's. As a practitioner intent to defend the perspective of the individual,...
Well said Paula. I have been to many breathtaking sites that ultimately made it VERY difficult for me to accomplish my task. Beauty is only skin deep applies...
We are pleased to announce the results of the 2004 Salary Survey for User Experience Design and Usability Professionals that Peak Usability and Spirit ...
There's not one bad piece in the bunch. All highly recommended reading, from Mark's recent newsletter: 1. How-to tips on improving customer experience in...
Pabini and Tania, I've tried unsuccessfully to download the full 2004 salary survey document several times. Do you have any suggestions? Thank you. Gary ... ...
Pabini and Tania, and to those of you having problems opening the survey PDF file, Adobe reader 7.0 is required to open the file. ... Gary M. Bakken, PhD, CPE ...
... The file was created in version 6.0 and I made it backwards compatible to version 5.0. If anyone has problems opening the file, please email either myself...
I'm passing this call for authors along to any interested writers. I just wrote an article for Tony Mobily, Free Software Magazine and he is looking for...
Excerpt: IBM Report Finds Winning Retailers Will Be Those Who Cater to the New Consumer, Redefining the Retail Space WHITE PLAINS, NY -- Jan 21, 2005 -- The...
[Apologies if you get more than one of these. - J] Greetings, If you find yourself in the Seattle area Tuesday evening, February 15, I want to invite you to an...
[Apologies for Cross-posting] CALL FOR BOOK CHAPTERS http://www.soi.city.ac.uk/~zaphiri/Announcements/web-book.html Submission Deadline: March 31, 2005 Human...
Dear all, I am pleased to announce the creation of the first MBA in Customer Experience in the world. This MBA will take place in Sao Paulo, Brazil over a...
Oi Claudio, que bacana que deu certo! Tem algum site que as pessoas possam acessar para saber mais? Seria importante voce colocar o nome da instituicao no...
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