I apologize for the cross-posting... Anyone out there have a standard set of benchmarks to measure the success / failure of UCD? I am trolling for some ideas...
Damon, You may want to see Jared Spool's 'The cost of frustration' article as that can give you some ideas about success measurements. The quantitative metrics...
More on the usability side but still applicable is Scott Berkun's article on usability benchmarking. http://www.scottberkun.com/essays/essay27.htm I also did a...
Hello from The Content Wrangler! I thought many of you might like to know about an upcoming webinar series designed to help you learn how to make the case (and...
WEBINAR: Proving the Case for DITA-based Authoring - August 16, 2005 (1:00pm EST) The Rockley Group and Blast Radius examine how to make the case for adopting...
Relevant artifact: The following story from Fast Company illustrates how a design company helped to influence 'new perspectives' among their staff by changing...
In the dot-com agencies I worked with, the Purple Couch proved a huge distraction and in too many cases, a cover — the Emperor’s New Clothes — for ...
From FIRST MONDAY, July 15, 2005 Usability@90mph: Presenting and evaluating a new, high-speed method for demonstrating user testing in front of an audience by...
Well of course it is easy to be dismissive of the dotcom era trappings which many adopted as fashion without understanding the basic principles underneath....
Content Management Live! airs again this Tuesday, August 9, 2005 at 1PM EST on the MyTechnologyLawyer.com radio show. This week's segment, "CM Pros: Who Are...
Pine & Gilmore's thinkAboutFor those of you who might have the privilege of having a training/travel budget. The links may not be functional. Just as a point...
Re: [experiencedesign] Immersive ExperiencesYet another illustration of the era of 'fun for some' workspace architecture, this time at Pitney Bowes -- again,...
Not sure if you guys have heard of DEGW, but they are an architectural firm that specializes in workspace design and have a stellar client list. Frank Duffy,...
Dear all, Paula Thornton (who is in charge of this email group) encouraged me to share with you some of my most interesting readings. Well, I just finished...
Mark: The thing I like the most about this piece (although I'm loving all of it) is its definitive distinction between people-centered design and user-centered...
Hi All, Avenue A|Razorfish is hiring IA's in fort lauderdale. You'll be involved in user research, developing mental models, site maps, work flows, wireframes....
I've recently been trying to make sense of the various Experience-related terms being tossed around. Being a visual person I attempted to describe the...
Our client, Axiom, provides high-quality content development and deployment services to global market stakeholders. Headquartered in Meridian Idaho, they value...
Our client, Axiom, provides high-quality content development and deployment services to global market stakeholders. Headquartered in Meridian Idaho, they value...
Matt: Thanks for doing this diagram. I wanted to post here to encourage others to take a look at it, but in the interest of 'continuity', post your comments...
Experiencing the Experience Economy The Strategic Horizons thinkAbout September 14+15, 2005 Just a month to go before Pine & Gilmore's annual thinkAbout this...
EXPERIENCE DESIGNER After 20 years on the road (in Stockholm, Sacramento, Seattle, San Mateo, and now Sand Diego -- do you detect a pattern?), I’m moving to...
http://www.fastcompany.com/magazine/37/ifaqs.html Anyone familiar (heard before) with Ted Glauber's work? Several items of interest from this (now 5-yr-old)...
WHAT IS STRUCTURED AUTHORING? TheContentWrangler.com presents structured authoring guru Pamela Kostur on “Content Management Live!”, this Tuesday, August...
I wanted to check this out from a different angle to not misinterpret 'silence'. One of the personal needs I have is to have deep conversations around certain...
PT> Do I interpret this as "no one is interested in deep PT> conversations", or are there other answers? Paula, I rather disagree that lists are an imperfect...
Having problems with message search?
Fill out this form to ensure your group is one of the first to be migrated to the new message search system.
