Thanks to Mark Vanderbeeken for blogging a note about a relevant Business Week article: http://blog.vanderbeeken.com/2005/12/shoot_the_focus.html While I've...
And I just found additional notes from another Forrester analyst, Christine Overby (from her presentation "The Essentials of Customer Driven Innovation"): The...
In my experience focus groups aren't really all that effective for validating concepts either (as the Forrester analyst suggested). In a past life I observed...
For the most part, the problem with focus groups is the talking. This is something that Malcolm Gladwell spoke a bit about at Poptech 2004, but the main...
Great artifact that supports my repeated concerns that the design focus has to come from the perspective of the experience (the individual) and not the product...
Hello, I hope those of you who see this on several lists will forgive my indulgence in cross-posting. My announcement is probably of most interest to those who...
I have created a number of new experience design resources. They are all shared and public, so you can easily add your own contributions. Mark Vanderbeeken -...
Folks, Most of us start the UCD(User Centered Design) process with the firm belief that users are the ultimate stars, but often we lose that focus overtime....
Also: The level of fidelity of the prototype - specifically whether the functionality matches the proposed user experience. Molly Stevens Senior User...
Hello Muthu, To your point about bias.... I agree that there are many sources of bias, and they are not limited to talk-aloud methods. Researchers and teams...
Great posting, Mark. Peter ======================== Savigny User Research Dipl.Inform. Peter v. Savigny Fon/Fax: +49/40/ 694 57-152/153 Mobile: +49/177/ 6 63...
Thanks Mark for the sending the note.(Super Informative) -1-->Seldom/never rely on just one method, is a valid point to minimise BIAS in UCD process. ...
Dear All, I am interested in knowing which department in your experience is responsible for Managing Customer experience of various mediums - Web, Phone etc.. ...
I'm working on a web application with process driven ecommerce functionality (the users build an object, the order it) and need to change the labels on the...
Something about this statement didn't sit right with me, and it just occured to me what it was. Its the word Innovation. Why are we (generally speaking) so...
... In general, I usually advocate "previous" and "next" in order to avoid confusion with the browser's "back" and "forward" controls. Some browsers provide...
In most of the transaction based apps we've designed, we've been using "Continue" and "Previous" with great success. At the same time, we've found that if the...
Todd Warfel
lists@...
Dec 21, 2005 9:10 pm
1483
Making the browser back button operate differently than it does, more like what we want instead of what it wants, is a novel idea. I'll check on that. Since...
Hi all, something to ruminate over during the holiday: what makes for a good UX book (other than a relevant topic)? Are there layout innovations, length and...
F/T or Contract User Interface Architect, Carlsbad, CA | 75-95k Must be local to the Carlsbad, CA area. US Citizens or Green Card holders will only be...
http://yahoo.businessweek.com/magazine/content/06_02/b3966001.htm [The podcast of the author describing his findings in preparing the article is also...
Intel has been doing this for a couple of years now. They hired a well-known ethnographer, Genevieve Bell (forgive me if I've misspelled the name) to do...
Todd Warfel
lists@...
Jan 3, 2006 7:05 pm
1489
I am not at Intel but take a look at this: http://www.intel.com/research/exploratory/papr/ Also, if anyone knows how to view the introductory video on a mac, ...
Thanks, Mark. The file requires Windows Media Player. However, halfway down the page is some research by the woman I spoke of earlier, Genevieve Bell: ...
Todd Warfel
lists@...
Jan 3, 2006 7:33 pm
1491
Hi Todd, Windows Media Player exists for Mac, and if companies would correctly format their files (which is mostly the case), I would have no problem. Strange,...
A new software exists for converting WMP files to QuickTime files: http://flip4mac.com/ Only $10. Much better than waiting for Microsoft to recognize again...
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