what does it take for an IGS account to hire??? Instead of loosing
great deskside tech's and hiring new ppl who have no clue or maybe no
idea how to provide support.....

I've seen people come and go on this particular account (can't say
which account), but i've watched a lot of gooood techs leave. It's
sad.... now my idea of being contracted through an agency is max
2years.... As I can tell, they can extend once the contract has been
up. Isn't there something that we can do for our fellow tech's who
works that extra mile to gain that trust ..to prove their worthyness
to the account.... What's next after a year??? I am an IGS deskside
support technician. As a technician, I feel repsonsible delivering
the proper support in the best and professional manner as possible. I
do this cause I love dealing with people. Bottom line here is... if a
team of 15 techs support an account over 5-6k of users, and suddenly 5
of us leave cause there are no promises, no reviews and obviously
where is the stability in this? 5 of us leave, account stats ... goes
down ... hire new guys ...new training required and customer... they
dont like new guys..its all about trust. What can we do for these
contractors to find a permanent soil for them? I may not be explaining
this well, but maybe someone can provide me the right explaination so
I can look forward to where I work instead of being angry at where
work..... Also having workopolis as my homepage doesnt reslove this
matter even tho it helps me motivate to a different company....lol
please... i need some guidance