TransPerfect is a dynamic family of companies that provides a full array of
language-solution services in over 100 languages to multinationals worldwide.
These services include translation, interpretation, transcription, multilingual
typesetting/ graphic services, staffing solutions, website globalization,
software localization, subtitling/voice- overs, HR/diversity consulting,
multicultural marketing, document management, and litigation support. Through
its 55 offices on 4 continents, TransPerfect successfully links its various
divisions together so clients can rely on a "one-stop shop" for all of their
global communications needs. With a network of over 4,000 linguists and
subject-area specialists, TransPerfect is one of only a handful of translation
companies to be ISO 9001:2000 certified.

Position Summary:
The Client Services team is seeking an energetic, talented and bright individual
who have a passion for problem solving. The role of Account Manager is to direct
translation/ localization projects through the sales, production and client
review cycles, in over 100 languages. This position is located in Tokyo.

Position responsibilities:
• Respond to client requests for new project initiatives. Collaborate with
various members of the production team to assess the scope of work and produce
cost estimates for web and software localization as well as traditional
translation projects. The Account Manager assesses the competitive landscape,
develops project proposal and negotiates budget and schedule with the client
• Support the new business efforts by attending sales meetings, participating in
sales calls, preparing RFPs and cost estimates and entertaining clients
• Take a proactive role in learning about clients' industry, business needs and
company culture, educating the project team, identifying new business
opportunities and providing a high level of service
• Monitor and communicate project progress, ensure strict adherence to deadlines
and budgets and ultimately produce high quality deliverables
• Serve as the central point of contact for and liaison between external clients
and internal production staff
• Set and fulfill client expectations
• Perform other special projects or duties when required

Essential skills and experience required:
• Minimum Bachelor's Degree from a 4-year college or university
• 2-4 years experience in client-facing account management / client service
representative role
• Superior written and spoken communication skills in English and Japanese
• Ability to calculate discounts, interest, commissions, proportional
percentages. Ability to apply these concepts to develop practical solutions
• Proficiency in Microsoft Office (Word, Excel, Outlook) MS Project desirable
but not required
• Willingness to travel to offsite client or sales meetings
• The ideal candidate will demonstrate an ability to: multitask in a fast-paced
environment, work well with people from a variety of different backgrounds and
cultures, build relationships with clients and co-workers, work independently
and as part of a team, take active measures to solve problems and commit to a
high level of service.

Valued but not required skills and experience:
• Western Educated
• 2 years localization industry experience
• MS Project desirable but not required

If interested, please send your resume, in English, to
jbarbarino@... (jbarbarino [at] transperfect [dot] com).