Whenever
you come into someone's life, you've got the choice: "welcomed guest"
or "unwanted pest." And we all know which one is most likely to make
the sale, right?
But let's face it--most people will not instantly welcome marketers with open
arms. Your prospects are busy, and they don't want to think about you and your
products. So, business owners need to learn the tricks of becoming the most
popular guest at the party.
First, you need to be consistent in
your marketing. The majority of small businesses are
inconsistent in their follow-up. They might send an email or direct mail piece
and then wait months before sending another one. Without consistency, your
prospect has no idea who you are. Can you imagine how quickly emails from
unknown senders get deleted? Furthermore, inconsistency can cause a perception
of ineffectiveness. Nobody wants to buy from a company they don't trust.
Second, establish your expertise. Too
often entrepreneurs, struggling to survive, send emails and direct mail pieces
simply to promote their products. Now, promoting your products is great. But
you need to do a lot more than that with your marketing. Your marketing
messages should be positioning you as a respected authority in your industry.
Be sure to include testimonials, endorsements, and awards your company has won,
along with your sales message. Of the thousands of small businesses I've worked
with, there's no doubt that the most successful ones have established
themselves as experts.
Third, educate your prospects. Your
follow-up must be informative. You need to provide valuable information. If
you're showing up with no value, you'll wear out your welcome fast. You need to
communicate that you are on their side and deserve to be trusted. You'll
accomplish this if you provide them with accurate, insightful information.
Just remember, when your marketing becomes consistent, promotes your expert
status, and educates your prospects, you will soon have prospects knocking at
your door, rather than you knocking at theirs.