Did
you know, that the vast majority of small businesses are one-man shows? And,
it's no wonder. Managing employees can be a challenge. You've undoubtedly heard
many horror stories about late, rude, or lazy employees. But, just because
those are the stories that get circulated, doesn't mean all (or even most) employees
are inadequate.
Good management can sometimes mean the difference between having poor,
satisfactory, and phenomenal employees. Here are some ideas for encouraging
employee excellence:
1- Build a culture of productivity. From
the moment you first interview a candidate, they should understand your
expectations. Whether your culture is a high-stress, strict regime, or a laid
back, go with the flow atmosphere? be sure your employees truly comprehend that
you value and expect productivity.
2- Offer incentives. Even
the most dedicated and self-motivated worker needs an external incentive on
occasion. Think of an incentive (such as Employee of the Month, or additional
bonuses) that you can consistently offer.
3- Have employees learn the mission
statement. Make sure your staff is aware of the company's
purpose. When the entire company is united in a common purpose, more work gets
done.
4- Give your employees a chance to
grow. Too many business owners are tempted to do it all
themselves. Relinquish your tight hold on the company and give your employees a
chance to solve problems, try new ideas, and put their own thoughts and ideas
to the test.
5- Practice "lavish praise and
quick corrections." One of my favorite books is The
One-Minute Manager. You should read it. The essence of it is to catch people
doing well and point it out to them. But you also have to quickly correct and
reprimand when you see something outside of what you expect.
Whether you have 1 employee or 50, these suggestions will ensure a productive
workplace and employee satisfaction.