Enhancing knowledge and collaboration strategies by refining organisational culture, applying sensemaking techniques and harnessing digital opportunities

When undertaking knowledge sharing and collaborative activities, it can be difficult to effectively bring different organisational perspectives together to provide a meaningful outcome for the business. Not only is it crucial to engage the organisation to participate, collaborate and share, but also to distil collected information to transform it into intellectual capital.

Knowledge practitioners need to therefore apply various processes to achieve a coherent view of organisational knowledge. By applying sensemaking techniques it is possible to create a shared awareness and understanding that will promote enhanced knowledge management practice and allow deeper insights into organisational dynamics. Additionally, as more and more collaborative options present themselves in the form of social media, knowledge professionals need to carefully assess how to ensure that their work practices are effectively aligned with digital options.

By effectively examining culture, technology and processes, knowledge practitioners well then be better placed to effectively link KM to performance management and to use organisational knowledge as a basis for innovation. This two-day interactive masterclass will explore some of these challenges and equip you with practical ideas to implement in your organisation. Come prepared to discuss your personal challenges, and get involved in sharing ideas with the group.

This interactive masterclass will examine:

·         Using knowledge sharing, collaboration and sensemaking techniques to improve organisational effectiveness

·         Using social spaces to collaborate and transfer knowledge

·         Describing the purposes, uses, and value of knowledge management in organisations

·         Differentiating between data, information and knowledge

·         Evaluating knowledge creation and transfer

·         Developing a knowledge strategy