A kickstart discussion for 2009. Your opinions matter.
Where do you see KM, CM, IM heading in 2009/ 2010?
I would appreciate feedback from everyone, vendor, practioner,
consultant... politician.
We have a magazine called Inside Knowledge – www.ikmagazine.com and
there is an article by Zeke Wolfberg, who works for the US Defense
Intelligence Agency.
"The term `jumbo shrimp' has always amazed me. What is a jumbo
shrimp? I mean, it's like `military intelligence' – the words don't
go together, man." — George Carlin, Saturday Night Live, October 11,
1975
In the article Mr Wolfberg states:
"Even though DIA is a knowledge enterprise, for the first four
decades we didn't think of ourselves in that way. We didn't equate
intelligence and knowledge, and thought of ourselves as an
intelligence enterprise. As a consequence, our culture was
excessively secretive and conservative. The knowledge we formerly
produced was as factual as it is today but our culture didn't
encourage speculation or making inferential leaps based on the
facts."
He also talks about: `Increasing collaboration' means getting people
who should work together to actually work together. It means people
who today work in parallel might start to share their research and
analysis. It also means people who work various pieces of problems
(like what it takes to send our people on overseas deployment) get
together and start working as a team. It also means that people who
today `collaborate' by sharing their finished work products stop
doing that and start sitting down together from the start to solve
problems.
`Knowledge integration' means overcoming the tendency to hold onto
information – whether collected, analysed, distilled, created, or
however it came into one's possession – as if it belonged to your own
office or to your personally. Knowledge within the intelligence
community cannot be proprietary property, and by sharing it we enable
it to find the people who need it.
After that introduction, my question is how do you see Collaboration
and the tools to make it happen evolving over the next year or two –
or are tools necessary?