I called Customer Service to enquire about the proceedure when this happens.
They called me back a few hours later and said pretty much what Dave said --
that a subway car wouldn't be taken out of service just on merrit that the
announcements aren't working.

Obviously we can speculate all we want to, but someone in the Gunn building
thought it was appropriate, regardless of what we might believe.
-----Original Message-----
From: "drum118" <drum118@...>

Date: Fri, 10 Jul 2009 22:14:13
To: <transit-toronto@yahoogroups.com>
Subject: <Transit-Toronto> A whole new level of stupidity... Re: Automated Stop
Annoucments on the Subway


--- In transit-toronto@yahoogroups.com, "Bill" <bill937ca@...> wrote:
>
> --- In transit-toronto@yahoogroups.com, "Mark Dowling" <markdowling@> wrote:
> Mark, I believe Rob's point is made by point #4 below.
>
> "The system will be required to provide the announcements of all stops 100
percent of the time." If the system doesn't work, the vehicle goes out of
service.
>
> Bill
>
>
> > --- In transit-toronto@yahoogroups.com, "rm97ag" <rm97ag@> wrote:
> > >
> > > The HRTO order basically specified the use of an automated system, with an
exact script to be used, as well as a consistent audible voice.
> >
>
> > 4. The TTC has decided to replace the manual surface route
stop announcements with an automated stop announcement system. The system will
be required to provide the announcements of all stops 100 percent of the time.
If after one year of operation of the automated announcement system, a 98
percent rate is not achieved and maintained, the TTC shall revert to manual
announcements until it can ensure that the automated announcements will exceed
98 percent performance.
> >
> > (further decision items not quoted include reference to ACAT)
> >
> > Mark D.
> >
>

Talking to management on Thursday. it was said, "if the systems fail, Drivers
are to call out stops until a replacement vehicle is found." This will be done
if it not a system problem.

This also apply to the subway.

By taking equipment out of service with no replacement, you start the snowball
effect for both riders and the route.

Dave



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