Well said... My manager once said to me "We don't have to win every single guest over , some we have to just let go" Some guests are just not worth the effort...
2106
Internet Connection
bearskwid
Apr 2, 2002 9:53 pm
Hi Paul... The problem with the customer wasn't the service, in this case, it was the price of the sour cream. The customer couldn't believe it cost extra,...
2107
w2wpro
Apr 3, 2002 5:16 am
Hello Friends, As a manager, I try to equip our servers with the ability to handle and "manage" the tables that don't have the respect and descency to act like...
2108
Paul Paz
waitersworld
Apr 3, 2002 5:26 am
... From: <Lizzard99@...> To: <WaitersWorld@yahoogroups.com> Sent: Monday, April 01, 2002 9:16 AM Subject: Re: [WaitersWorld] 'Waiting' serves up a menu of...
2109
Paul Paz
waitersworld
Apr 3, 2002 5:34 am
... From: David and Sasha To: Paul Paz Sent: Monday, April 01, 2002 10:06 AM Subject: refolding napkins The "insider tip" to have the server automatically...
2110
Paul Paz
waitersworld
Apr 3, 2002 7:01 am
... From: "Michael Di Rienzo" <sostips@...> To: <WaitersWorld@yahoogroups.com> Sent: Tuesday, April 02, 2002 8:45 PM Subject: Re: [WaitersWorld] Digest...
2111
Paul Paz
waitersworld
Apr 3, 2002 7:12 am
Dear Carrie... w2wpro <timrtow@...> response is very good! Under the circumstances you did everything you could to appease this customer. It would appear...
2112
Ian Maksik
ian@...
Apr 3, 2002 3:32 pm
I have been teaching "The Money Fold" for years both in a al carte and especially in banquet. The napkin left on the seat or to the left of the setting is...
2113
Paul Paz
waitersworld
Apr 3, 2002 4:56 pm
Oliver's twist: Waiter's great service leaves guests of all ages crying out for more, please By Robin Lee Allen Nation's Restaurant News http://www.nrn.com ...
2114
Ian Maksik
ian@...
Apr 3, 2002 6:05 pm
Great Story Paul... thanks for finding and sending it. It works for adults also. My wife Sande and I frequent our favorite hometown restaurant in Fort Lee, NJ...
2115
Paul Paz
waitersworld
Apr 3, 2002 11:55 pm
... From: <Lizzard99@...> To: <WaitersWorld@yahoogroups.com> Sent: Wednesday, April 03, 2002 10:52 AM Subject: Re: [WaitersWorld] Paul Watson - How to deal...
2116
Paul Watson
ratcorp@...
Apr 4, 2002 9:25 pm
Hey Great stuff... Its always great to get and different perspective on what other waiters or people connected with the service industry look for when they go...
2117
LDRSWPLCW8ing@...
Apr 5, 2002 12:04 am
Paul in South Africa- Where is this restaurant you raved about, with waiters sliding down the bannisters?!?!? [Non-text portions of this message have been...
2118
Paul Paz
waitersworld
Apr 5, 2002 3:43 am
... From: "janet fouts" <fouts@...> To: <waitersworld@yahoogroups.com> Sent: Monday, April 01, 2002 8:17 AM Subject: [WaitersWorld] Win Mixology...
2119
Paul Paz
waitersworld
Apr 5, 2002 5:13 am
Exciting News! The Washington Restaurant Association has invited me to celebrate the release of my new co-authored book, Service At Its Best (Prentice-Hall...
2120
Paul Paz
waitersworld
Apr 5, 2002 8:22 am
... From: michael di rienzo To: Paul Paz Sent: Monday, April 01, 2002 11:04 AM Subject: Re: TIPS ON TIPS CHANGING JOBS/WHEN? I like the insider tip Paul. ...
2121
Paul Watson
ratcorp@...
Apr 7, 2002 12:19 am
HAHAH Cool.. The Resturant is called "primi Piatti " and is Located at the new shopping entertainment complex called " Gateway " Gateway is the newest in HUGE...
2122
Cyndy2ys@...
cyndy_2ys
Apr 7, 2002 3:02 am
In a message dated 4/6/02 7:20:54 PM Eastern Standard Time, ... blosomed all over South Africa . I heard thats its an exact replica of a mall in Washington. ...
2123
Paul Paz
waitersworld
Apr 7, 2002 6:29 am
... From: "mixedgreens2000" <mixedgreens2000@...> To: <WaitersWorld@yahoogroups.com> Sent: Saturday, April 06, 2002 9:32 PM Subject: [WaitersWorld] Re:...
2124
Paul Paz
waitersworld
Apr 7, 2002 6:30 am
... From: "mixedgreens2000" <mixedgreens2000@...> To: <WaitersWorld@yahoogroups.com> Sent: Saturday, April 06, 2002 9:40 PM Subject: [WaitersWorld] Re:...
2125
Paul Paz
waitersworld
Apr 7, 2002 8:23 pm
Several of you have shared some interesting scenarios about all those promises made when considering a move from one restaurant job to another. The best advice...
2126
1999hs2000
helmuts2001
Apr 7, 2002 11:12 pm
Life is nothing but change: Paul, You are absolutely right with the basic idea of getting 10% of the sales in tips. With this 100% of nothing are nothing and...
2127
Paul Paz
waitersworld
Apr 8, 2002 6:02 pm
... From: "dominicgoldberg" <dominicgoldberg@...> To: <WaitersWorld@yahoogroups.com> Sent: Monday, April 08, 2002 10:14 AM Subject: [WaitersWorld]...
2128
Paul Paz
waitersworld
Apr 8, 2002 6:28 pm
Dominic offers a great question! Take a peek at this from the American Podiatric Medical Association: http://www.apma.org/75M.htm Waiters are clasified as...
2129
Paul Paz
waitersworld
Apr 8, 2002 9:24 pm
This is an excerpt from Bill Marvin, The Restaurant Doctor, ELECTRONIC HOUSE CALL #218 of April 5, 2002 AND YOU THINK YOUR LIFE IS TOUGH As some of you may...
2130
Ian Maksik
ian@...
Apr 8, 2002 9:56 pm
Dear Paul... Thanks for the article. Wow, that is Scary! Talk about the effect 9/11 had on the hospitality business in this country, I wouldn't want to be a...
2131
Paul Paz
waitersworld
Apr 9, 2002 6:17 am
Dear Michael: I can certainly appreciate your enthusiasm to connect waiters who share similar problems in the hospitality industry. It's always good therapy to...
2132
Paul Paz
waitersworld
Apr 9, 2002 7:21 am
Dear Ian: Yes... being in the restaurant business in the Middle East right now is dangerous for anyone regardless of beliefs of politics!Thank you for you kind...
2133
Paul Paz
waitersworld
Apr 9, 2002 5:19 pm
Hello! Recently I've had several discussions with other professional waiters around the world about the craft not getting the respect it deserves. I have...
2134
Ian Maksik
ian@...
Apr 9, 2002 8:25 pm
Dear Pau;l: I've been involved with the SFM(Society of Food Service Managers) School to Work program. I worked under Julie Flik's Committee in NY/NJ. The...
