Get booze at Burgerville starting today 5/1/09 http://blogs.wweek.com/news/2009/04/30/get-blitzed-at-burgerville-starting-this-friday/ by Kelly Clarke – WW -...
WaitersWorld is featured in two national magazines released today for their May 2009 editions. For some fresh service-sales concepts and techniques that...
Anti-flu measures cut Mexico eatery income up to 70% http://news.xinhuanet.com/english/2009-05/01/content_11292299.htm  www.chinaview.cn 2009-05-01    ...
Hello... I've been approached by a newspeper reporter seeking stories about customers spitting on the service staff becasue of poor service (real or...
Hello... Just want to share my celebration of 29-years in my career and industry of choice: Professional Waiter! Never did I even dream that this career...
Entitlement vs. earned rewards New research from the University of New Hampshire indicates workers who have a sense of entitlement are more likely to get into...
Cap on tipped worker wages stalls in Mo. Senate fortmilltimes.com May 05, 2009 http://www.fortmilltimes.com/124/story/554457.html  JEFFERSON CITY, Mo. —...
10 Things Wine Merchants Won't Say http://www.smartmoney.com/Spending/Deals/10-Things-Your-Wine-Merchant-Wont-Tell-You-9429/  1. “You’re paying for...
Check Please! Recession forces students to give up eating out, turn to cheaper campus dining options Jana Martin, Contributing Writer, jjmartin@... ...
Bullying management style leads to breakdowns Some notable bullies have risen through the ranks of their organizations by squeezing their employees, but "you...
Facebooking while out sick gets employee fired by Erik Palm news.cnet.com 4/27/09 http://news.cnet.com/8301-1023_3-10228434-93.html . CNET previously...
'Tips as wages' loophole to close UK bbc.co.uk 5/6/09 http://news.bbc.co.uk/2/hi/business/8035631.stm Employers are to be banned from using tips and...
Serving Aces: How Restaurants are Improving Customer Service Standards These days, stepped-up service is the best way to keep diners coming back for more. ...
How to connect with customers Leaders in service talk about how they connect with diners. At Abacus, chef-owner Kent Rathbun offers cooking classes and wine...
COMMENT: The Pullman Dining Car Waiters were the precursor to what the American style of dining room service would become. That includes the way incomes are...
Employees give up pay to help restaurant survive By Mike Walcher, WINK News May 11, 2009 http://www.winknews.com/news/local/44734832.html BONITA SPRINGS,...
7 Interesting Typo Tales by Mario Marsicano - Â mentalfloss.com May 11, 2009 http://www.mentalfloss.com/blogs/archives/25419 Last month, two members of the...
The Lost Art of Customer Service wtop.com May 10, 2009 http://www.wtop.com/?sid=1673159&nid=695 This will be the last Malcontent Minute. With that said,...
It’s National Etiquette Week--May 11-15 http://www.extension.iastate.edu/mt/civility/2009/05/its_national_etiquette_weekmay.html This week is a time to raise...
Vegan etiquette Sara Jelley Denver Vegan Examiner May 11, 2009 http://www.examiner.com/x-6041-Denver-Vegan-Examiner~y2009m5d11-Vegan-etiquette In honor of...
Eggs, Hashbrowns and a Gun? www.wltx.com 5/13/09 http://www.wltx.com/news/story.aspx?storyid=73684&catid=2 Clarendon County (WLTX) - A Clarendon County...